Community Managers as innovation brokers: Lessons from ABC Pool

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Presentation to the Hans Bredow Institute, Hamburg 2012

Transcript of Community Managers as innovation brokers: Lessons from ABC Pool

COMMUNITY MANAGERS AS

INNOVATION BROKERS: LESSONS

FROM ABC POOL

JONATHON HUTCHINSONARC CENTRE OF EXCELLENCE FOR CREATIVE INDUSTRIES AND INNOVATION

@dhutchman

PUBLIC SERVICE BROADCASTING BECOMES PUBLIC SERVICE MEDIA

“CRISIS OF LEGITIMISATION”

JACUBOWICZ, 2007

OH MY GOD HERE COMES

EVERYBODYSHIRKY, 2008

PEER PRODUCTION

PEER PRODUCTION =

NON INSTITUTIONAL

THE BENEFITS OF INSTITUTIONAL ORGANISATION

AN OPPORTUNITY TO ENGAGE AUDIENCES

ETHNOGRAPHIC ACTION

RESEARCH

THE ABC. PARTICIPATORY

CULTURES.BROADENING INNOVATION?

“USERS OF PRODUCTS AND SERVICES - BOTH FIRMS AND

INDIVIDUAL CONSUMERS - ARE INCREASINGLY ABLE TO INNOVATE

FOR THEMSELVES” VON HIPPLE, 2005

“CAN IMPROVE, DISCUSS AND RATE EXISTING IDEAS AND

CONCEPTS IN REAL TIME, AND CAN COLLABORATIVELY EVEN

IMPLEMENT INNOVATIONS”STANOEVSKA-SLABEVA 2011

ABC POOLabc.net.au/pool

NEW BEGINNINGS

“Of all my writing achievements, I have to say

hearing my words float out on Radio National, in City Nights

and New Beginnings, is by FAR what I'm proudest of.

Thank you so much for allowing me to be part of this; it's really something to put on my resume, and make me feel

better whenever I get a rejection from a publisher. ”

(Name withheld, email, 10th April 2012)

THE COMMUNITY MANAGER

CULTURAL INTERMEDIARY AS

INNOVATION BROKER?

jp.hutchinson@student.qut.edu.au

@dhutchman