Good

Morning

Communication

Process

Everyone

Cannot

Communicate

Transmit

Information

MUTUALINTERACTION

Elements

of

Communication

Idea

Thinking

Emotions

VERBAL COMMUNICATION

NON-VERBAL COMMUNICATION

NLP

Neuro Linguistic Programming

visualvisual

auditoryauditory

kinesthetickinesthetic

communication Process

Message

Psycho

Physiological

Elements

Mind

Body

Heart

ENCODING

Sender

Receiver

Decoding

Channel

Of

Communicati on

Mode

Medium

PROCESS OF:

VERBALCOMMUNICATION

FEELING ENCODING

LANGUAGE

DECODING

FEELING

Feedback

IDEA ENCODE

LANGUAGE

DECODE

IDEA

FEEDBACK

PROCESS OF:

Non-VerbalCommunication

EMOTIONAuto-Encoding

(effortless)

FACIALEXPRESSION

DECODING(effortful)

EMOTION

MESSAGE

FEEDBACK

NOISE

COMMUNICATION IS A LEARNED SKILL