groups make

collective action toolkit

v1.0 11.2012

david sherwinthe feast conference

collectiveactiontoolkit

makesomething real

imaginenew ideas

seeknew understanding

buildyour team

clarify your

GOAL

planfor action

groupsmakechange

PLAN: Divide and Conquer

groupsmakechange

PLAN: Divide and Conquer

perspective

Mobile Technologies & Community Case Management

16 17

knowledge

knowledge

2

Citizens of Village X are able to rate the performance of their Community Health Workers via SMS, providing qualitative information about the responsiveness and quality of care they are receiving.

3

Florence is noted as being a high-performing Community Health Worker from both number of transactions and feedback from actual patients. The clinic and district office gets a report on these high performing Community Health Workers on a regular basis.

1

Community Health Worker transactions with villagers are being recorded and tracked by the Community Case Management database engine.

Florence, a Community Health Worker, is directly linked with the percentage of increasing demand for regular checkups and treatments in her community.

Illustrates Challenges: Incentives / Training / Retention / Monitoring

Building capacity through incentives

CommunityHealth Worker

Mother& Child

+

DistrictManager

Aug Sep Oct

Florence

Community Members

CommunityPraise

Rewards

$$

$

“Florence is great!” 76 malaria29 pneumonia patients

treated

“Florence is doinga great job.”

learningnew skills

pairing design research with skills developmentinspired this toolkit

MAKE: Lights, Camera, Action!

1 2 3

tell stories imagine possibilities be heard

week 1 2 3 4

learn skills

FOUR WEEKSexplorer training

1

FOUNDATIONSgirl kick-o!

2

FOCUSconnections

3

IDEATIONco-design

4

PROTOTYPEevaluation

week

FOUR WEEKSresearch objectives

meet trust co-design leave

meet trust co-design leave

meet trust co-design act

groupsmakechange

MAKE: Prototype It

idea

idea story

song

sketch skitphoto

storyboard

collage

idea story

song

sketch skitphoto

storyboard

collage

realize plan

groupsmakechange

PLAN: Divide and Conquer

adapt your group’s goals based on what you discover through today’s process

MAKE: Write a Blurb

makesomething real

imaginenew ideas

seeknew understanding

buildyour team

clarify your

GOAL

planfor action

makesomething real

imaginenew ideas

seeknew understanding

buildyour team

clarify your

GOAL

planfor action

amplify group e!orts by exposing them to each other’s process thinking

PLAN: Divide and Conquer

MAKE: Storyboarding 101

from analog community to digital scale

PLAN: Divide and Conquer

SEEK: We Saw, We Heard

accelerate change by connecting groups with the right global organizations

MAKE: Storyboarding 101

group + goal = go!PLAN: Keeping Momentum

seeking partners to share storiesget in touch and let us knowhow you’re using the toolkit—email us at cat@frogdesign.com

download the toolkithttp://www.frogdesign.com/collective-action-toolkit