Coaching by question

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On August 23, 2011, I delivered a 30 minutes presentation for Singapore Thai Chamber of Commerce members.

Transcript of Coaching by question

Coaching by

Sunday, August 28, 2011

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Unlock team potential, one person at a time.

Sunday, August 28, 2011

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To learn some

coaching tips

Objective

Sunday, August 28, 2011

Agenda

Golfer & Executive coachQuiet Leadership conceptCoaching question examples

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Sunday, August 28, 2011

Golfer & Executive coach

Sunday, August 28, 2011

Tom

is a business man.He’s also a good golfer.

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Sunday, August 28, 2011

Jerry

is an executive coach.He’s a good friend with Tom.

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Sunday, August 28, 2011

Tom is seeking help from Jerry on improving his golf game.

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Sunday, August 28, 2011

Coach, I want you to help me improving my golf game.

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Sunday, August 28, 2011

Tom, I am happy to help. But you know that I don’t

have a clue about golf.

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Sunday, August 28, 2011

It’s similar to coaching a CEO. He knows much better than you how to

run his own business.

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Sunday, August 28, 2011

It’s true. But we have to agree first that I will help by asking lot of questions to facilitate

your thinking. You’re like a CEO - you know your golf game much better than I do.

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Sunday, August 28, 2011

So, what do you concern about your golf game?

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Sunday, August 28, 2011

I’ve played golf for few years. I’m good among my friends. Nevertheless,

I know I can be better. What should I do?

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Sunday, August 28, 2011

Basically, you want to move your performance from good

to great?

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Sunday, August 28, 2011

That’s correct, coach.

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Sunday, August 28, 2011

Tom from your own experience, when good golfers want to move up their

performance level, what would they do?

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Sunday, August 28, 2011

Usually, they would identify an area for improvement and then focus on improving that area.

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Sunday, August 28, 2011

That’s a good idea. What specific area do you want

to improve?

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Sunday, August 28, 2011

“Coach, I think I need to improve my ability to chip out of a bunker. It’s not good.”

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Sunday, August 28, 2011

Can you be more specific?

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Sunday, August 28, 2011

I’m not sure. My friends told me but they didn’t give me

a specific feedback.

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Sunday, August 28, 2011

In this case, you’re unable to obtain feedback from your friends. How else

might you obtain specific feedback?

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Sunday, August 28, 2011

Tom has a dazed look on his face. His forehead tense up as he think more deeply. He becomes silent for a moment.

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Sunday, August 28, 2011

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Suddenly Tom has an insight...

Sunday, August 28, 2011

“Coach, perhaps I will ask my friend to video me when I chip out of a bunker.”

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Sunday, August 28, 2011

“That’s a good idea. Once you have the video, what would be

your next step?”

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Sunday, August 28, 2011

“I will analyze my performance and find out the

solution.”

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Sunday, August 28, 2011

“Usually, when a good golfer learns about his area for improvement, what would he do?”

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Sunday, August 28, 2011

Tom has a dazed look on his face again. He becomes silent for a moment. But this time is quicker.

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Sunday, August 28, 2011

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Tom has another insight...

Sunday, August 28, 2011

“One might prefer to correct by oneself.

Or one might seeking the help from a Pro.”

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Sunday, August 28, 2011

In your case, what would be your preferred solution?

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Sunday, August 28, 2011

Tom thinks...

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Sunday, August 28, 2011

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Another insight...

Sunday, August 28, 2011

“Coach, I will definitely seek help from a Pro. I’m a visual learner. I need to see the right approach and then I can easily copy that shot from the Pro.”

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Sunday, August 28, 2011

Sounds like a good plan to me.

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Sunday, August 28, 2011

Coach, thank you very much.

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Sunday, August 28, 2011

Agenda

Golfer & Executive coach

Quiet Leadership conceptCoaching question examples

Sunday, August 28, 2011

Sunday, August 28, 2011

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Sunday, August 28, 2011

Brain Research

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Sunday, August 28, 2011

No two

brains are alike

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Each individual brain is hardwired uniquely

Sunday, August 28, 2011

When we solve problem, we connected several parts of our brain.

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The way each of us solve a problem is like the maps inside a brain.

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My maps are so unique.

Sunday, August 28, 2011

If I give my maps to you, hope they help you to solve the problem...

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Sunday, August 28, 2011

It likes driving in Phuket by using Chiangmai map.

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Sunday, August 28, 2011

“When we try to think for people it takes a lot of mental energy on our part. We think hard, and still come up with the wrong answers for that person.”

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Sunday, August 28, 2011

No two

brains are alike

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Sunday, August 28, 2011

When people discovers solution by themselves,their self-esteem is enhanced.

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Sunday, August 28, 2011

Increase employee engagement

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In 2005, at NYU they experiment coaching under fMRI

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Sunday, August 28, 2011

At the moment an insight occurs...

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Sunday, August 28, 2011

...the brain gives off strong gamma-band waves (GBW)...

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Sunday, August 28, 2011

...such as anArchimedes’

Eureka!

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Sunday, August 28, 2011

The 4 faces of insight

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1. Awareness: When we face a problem our face looks a little unhappy. Our eyes might squint slightly. We feel stuck.

We have various mental maps in conflict.

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2. Reflection: People have a dazed look on their face. Their forehead might tense up as they think more deeply.

One becomes silent for a moment.

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3. Insight: There's a rush of energy if it's big idea, like Archimedes' "eureka" moment.

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4. Action: People's eye movements show they are ready for action.

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The 4 faces of insight

Sunday, August 28, 2011

The 4 faces of insight

Alphawave

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The 4 faces of insight

Gammawave

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GBW give off substantial energy.

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Sunday, August 28, 2011

Unique brainSelf-esteem enhanced

GBW increase engagement

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Sunday, August 28, 2011

Agenda

Golfer & Executive coachQuiet Leadership concept

Coaching question examples

Sunday, August 28, 2011

Coaching by

Sunday, August 28, 2011

Coaching by question is a process that a coach uses to facilitate the coachee to discover the solution for himself.

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Sunday, August 28, 2011

We ask people back when they come to seek advice / opinion / judgment instead of giving them an answer.

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Coaching Question examples

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1. What’s your concern?2. Can you be more specific?3. Do you know the cause?4. How would you know the cause?5. What would be an alternative solutions?6. Which one is most suitable?

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Generic coaching question 1/2

Sunday, August 28, 2011

7. That mistake already happened, what did you learn?8. If you have to do it again, how would you do it differently?9. If you don’t know the answer, who would know and ask for?

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Generic coaching question 2/2

Sunday, August 28, 2011

10. How can I best help you with your thinking?11. How long have you been thinking about this?12. How often do you think about this?13. How important is this issue to you?14. How clear about this issue?15. Can you see any gaps in your thinking?

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Thinking question

Sunday, August 28, 2011

Agenda

Golfer & Executive coachQuiet Leadership conceptCoaching question examples

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Sunday, August 28, 2011

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To learn some

coaching tips

Objective

Sunday, August 28, 2011

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Unlock team potential, one at a time.

Sunday, August 28, 2011

Coaching by

Sunday, August 28, 2011

Obtain a book or an E-book (kindle)from www.amazon.com

Sunday, August 28, 2011

www.thaicoach.com

Sunday, August 28, 2011