Data DictionaryA centralized repository

Instructional Goal

To teach managers within CO the meaning, the application, and the creation of the Data Dictionary.

Learning Goals

At the end of the training, the managers will be able to:

Explain the purpose of a Data Dictionary and how it relates to the Strategy Map Name the five components of the Data Dictionary (Performance Measure, baseline,

Target, Initiative, and Cascading) Discuss and discriminate the five components of a Data Dictionary Demonstrate knowledge of the five components of a Data Dictionary by completing

a Data Dictionary

Balanced Scorecard Story

What is the purpose of the Balanced Scorecard?

A. To hold managers accountableB. To measure the progress of goals that

aligns the strategic mission if the institution

C. To establish a strategic planning and management system

D. All of the above

Ice Breaker 1

A Data Dictionary is a(n) _____________.A. Cause and Effect Diagram

B. A centralized repository of information about data such as meaning, relationships to other data, origin, usage

C. Key Performance Indicator (KPI)

D. None of the above

Ice Breaker 2

Goal 1 Explain the purpose of the Data Dictionary and how it relates to a Strategy Map.

A scorecard is a graphic or an application that depicts the progress over time of some entity, such as an enterprise, an employee or a business unit, toward some type of goal.

A centralized repository of information about data such as meaning, relationships to other data, origin, usage, and format

Components of a Data Dictionary

1. Strategy2. Objective3. Description4. Initiative 5. Frequency6. Unit type7. Formula8. Data Collector 9. Baseline10. Data Source11. Performance

Measure 12. Target13. Target Rationale

How does a DD relates to a Strategy Map?

A strategy map is a diagram that is used to document the primary strategic goals being pursued by an organization.

The purpose of the Data Dictionary is to organize data for Performance Measures

A.TrueB.False

Assessment 1

The Data Dictionary is a repository for data?

A.TrueB.False

Assessment 2

How does the Data Dictionary relates to a Strategy Map?A. It’s a repository that serves as a

building block for each SM’s objective

B. It focusses solely on a Balanced Scorecard's initiatives

C. It’s a tool for a mission statement

D. None of the above

Assessment 3

Goal 2

Name five components/terms of the Data Dictionary.

Performance Measure Performance measures quantitatively tell us something important about our products, services, and the processes that produce them. Performance measures can be represented by hours, meters, dollars, number of reports, number of errors, number of CPR-certified employees, length of time to design hardware, etc.

BaselineA baseline is a minimum or starting point for comparison. A baseline is used as a foundation for measuring or comparing current and past values. A baseline is an initial value that can be used to compare past, current and projected future values.

Targets

Targets are KPI’s that express performance objectives. Targets compare the baseline measure to judge if performance is where it should be.

Initiatives vs. Objectives

Initiatives have defined start and end dates (typically less than one year) and dedicated resources (people, budget, time).Examples of initiatives are "Implement customer retention program" and "Analyze cause of defect rates."

Objectives are brief verb-noun statements that describe a specific goal of your strategic plan. Objectives are more likely to span multiple years, as long as they still reflect your most recent strategic plan and SWOT Analysis (a review of your current Strengths, Weaknesses, Opportunities, and Threats). Examples are "Improve customer satisfaction" or "Reduce costs in manufacturing."

Cascading

Cascading a Balanced Scorecard mean to translate the organization scorecard down to first business units, support units, and to teams or individuals or to link objectives from one scorecard to others.

A Performance Measure can be represented by hours?

A.AgreeB.DisagreeC.Don’t Know

Assessment 4

A Target is a is a starting point for comparison?

A.AgreeB.DisagreeC.Don’t Know

Assessment 5

A Baseline is a measure that measures the performance of an objective?A.AgreeB.DisagreeC.Don’t Know

Assessment 6

Cascading is translating the strategic focus across all levels of the organization ?

Assessment 7

A.AgreeB.DisagreeC.Don’t Know

Goal 3

Discuss the five components of a Data Dictionary.

Performance Measures

Why do we need PM? Enables decision making

Manage by results

Promote accountability

Distinguish between program success and failure

Provide means of performance comparison

Fulfill mandates

What are the rules of PM? You should have at least one

measurement for an objective

Measurements define or explain objectives in quantifiable terms r each objective

Measurements should drive change and encourage the he right behavior

Should be able to influence the outcome

Performance Measurement is a process by which an organization objectively assesses and evaluates the extent to which it is accomplishing a specific objective.

Examples of Performance Measures

Baselines

What are Baselines? Past performance historical data

Past performance benchmarked data

How to establish Baselines? Measure historical data in averages Measure benchmarked data in averages

A baseline is a minimum or starting point for comparison. A baseline is used as a foundation for measuring or comparing current and past values. A baseline is an initial value that can be used to compare past, current and projected future values.

Examples of Baselines

Targets

How to establish Targets? Past performance trends per historical

data.

Performance levels of similar organizational units at a comparable level that facilitates benchmarking.

For newly launched services, may have to establish a baseline per a prototype test and extend out from this point forward.

Target Checklist Targets match up with measurements,

one to one.

Targets require improving current levels of performance.

Targets are a stretch, but achievable: they may require improvements to existing processes.

Targets are quantifiable so that the target communicates if the expected performance was met.

Performance Indicator

Targets are KPI’s that express performance objectives. Targets compare the baseline measure to judge if performance is where it should be.

Examples of Targets

Initiatives

Leader Sponsored

Requires Investments – people, funding, technology, etc.

Has designated owners

Includes deliverables or milestones

Usually has time deadlines

May be difficult to launch – not resourced

Could encounter obstacles – people are confused, conflicts with other functions

Initiatives have defined start and end dates (typically less than one year) and dedicated resources (people, budget, time).Examples of initiatives are "Implement customer retention program" and "Analyze cause of defect rates."

Examples of Initiatives

Example of Initiatives (Cont.)

Cascading

Cascading a Balanced Scorecard mean to translate the organization scorecard down to first business units, support units, and to teams or individuals or to link objectives from one scorecard to others.

Example of Cascading

Goal 4

Demonstrate knowledge of the five terms/components of a Data Dictionary by completing a Data Dictionary.

What questions do you have?

Final Assessment: Complete the Data Dictionary Hand out