Cloud Computing for NFPs

Tony NissenNational Solutions Manager

1300 562 886tony.nissen@rgtech.com.au

Presented by:

Agenda

1. What is cloud computing?2. Types of cloud: public, private, hybrid3. Four ways to improve productivity with cloud4. Checklist for moving to the cloud5. Microsoft Office 365 vs Google Apps6. Charity and discount pricing for NFPs7. Case Study: Civic Solutions

What is Cloud Computing?

Cloud computing is the practice of using a network of remote servers, which is accessed over the Internet to store, manage, and process data.

Types of Cloud

Three mainstream cloud computing models:

Private Cloud Public Cloud

Hybrid Cloud

Public Cloud

• An environment which is dedicated to servicing multiple organisations

• Maintenance/management of this environment is the providers responsibility

• Commonly referred to as Software as a Service (SaaS)

Private Cloud

• An environment which is dedicated to servicing the needs of a single organisation

• Maintenance/management of this environment is the client’s responsibility

• Commonly referred to as Infrastructure as a Service (IaaS or Hosted Servers/Desktop)

Hybrid Cloud

• A combination of Private & Public Cloud services

• Can also include a mix of on-site resources

4Productivity advantages of moving to the cloud

1. Mobility

You are no longer tied to your desk!

• Access information on the go • Available across multiple

devices (mobile, tablets, laptops)

• Agility

2. Reduced Overheads

Cloud gives you access to enterprise grade infrastructure, without the upfront investment.

• Less complexity

• Less downtime

• Improved efficiency

3. Increased Collaboration

• Microsoft SharePoint: Document management and company intranet

• Microsoft Lync: Instant messaging and unified communication solution

• Google Apps

Web/Browser based applications improve your ability to collaborate.

4. Integration

Cloud solutions generally integrate with each other, which means…

• Less duplication of work

• Less manual entering of data

• Staff can focus on the important stuff

Checklist: Moving to the Cloud

1. Requirements Map

A little pain, for long term gain!

• List your core business applications • List the functions that these applications

perform • Identify who is responsible for performing these

functions • Clarify how the assigned staff member performs

these functions (app or word/excel)• Identify your staff’s current & future access

requirements (devices & locations)

2. Data Storage Location

Can your data legally be stored overseas? Are you comfortable with your data being stored overseas?

• The majority of Public Cloud (SaaS) Providers currently utilise off shore datacentres

• Australian based users are generally serviced by Singapore

• Google Apps, Office 365, SalesForce, Xero

3. Engage a Cloud Integrator

Conduct a technical review…

• Discuss and review your requirements • Evaluate potential solutions • Discuss solution design • What are the potential road blocks ?

4. Evaluate your internet

Do you need to upgrade?

• Is the speed of my current service sufficient? • Is my current service reliable ?

• Business Grade / Service Level Agreement ?

• Will I require symmetrical connectivity?• Is the connectivity I require available in my

location?• The cost of connectivity?

Useful tools: www.speedtest.net

(Benchmarks your Download/Upload Speed and Latency)

5. Evaluate Solutions / Providers

For Private Cloud – IaaS / Hosted Desktop:

• Do you have the correct connectivity to support the solution?

• Are my current core business applications suitable?

• Data storage location?• Service provider SLA? (uptimes & outages)• Backup retention?• Redundancy?

5. Evaluate Solutions / Providers

For Public Cloud (SaaS) / Hybrid Solutions

• Document Management – Google Drive / SharePoint Online

• Document Editing – Google Docs / Office Web Apps & local Office

• Email & Calendars – Google Gmail & Calendar / Exchange Online

• Communication & Collaboration – Google Hangouts / Lync

• CRM – SalesForce / Dynamics / Sugar CRM / Sage CRM

• Accounting – MYOB Live Accounts / Xero / Quickbooks Online

6. Review Hardware / Software RequirementsIs it time for an upgrade?

• Are your existing workstations/laptops compatible?

• Evaluate mobile devices for external staff• Is Bring Your Own Device (BYOD) now a viable

option ?• Check you networking devices– modem’s &

switches• Is your anti-virus suitable?

7. Test Drive

How does she handle?

• Sign up for the free trials• Distribute access amongst management for

review • Have management demonstrate the relevant

elements to staff • Test, test, and test some more!• Discuss and compare feedback from all testers• Revision – Are there any apps that are not

performing?

8. Cross Check…

Make sure all the pieces fit!

• Confirm governance & organisational buy in • Upgrade hardware/software (if needed)• Confirm the migration path/time-frames with

your Integrator • Place order/s with relevant providers/vendors

9. Implementation

Get ready to launch!

• Inform staff (and clients) in advance of the Implementation date

• Conduct the migration over a weekend – where financially viable)

• Migrate documents & emails first – where technically viable)

• Arrange for your integrator to be on-site for launch day

10. Train and Educate

Maximise your ROI!

• Have your integrator provide training to staff before and on day one

• Follow this up with additional group training and education session

• Lead by example – show your staff how you use the new systems

Office 365 vs Google Apps

Source: http://www.techrepublic.com/blog/datacenter/google-apps-v-office-365-head-to-head-comparison-of-features/5516

Office 365 for Nonprofits trial now available in Australia

http://blogs.msdn.com/b/ausblog/archive/2014/05/09/office-365-for-nonprofits-trial-now-available-in-australia.aspx

“Today, we’re taking the first step towards general availability by introducing a trial version of Office 365 for Nonprofits. Eligible organisations that sign up for trial will be automatically extended on a month to month basis until the service is generally available in Australia”

Office 365 for NFP

http://office.microsoft.com/en-AU/compare-office-365-for-nonprofits-plans-FX104081605.aspx#bkPlans

Case Study

Civic SolutionsBrisbane Based, Disability & Employment Services.

• Traditional SBS & TS environment

• 15 users across two locations

• Microsoft Office & MYOB

Civic SolutionsChallenges:

• Stability issues / EOL hardware & software

• Poor remote access & collaboration

• TCO = $42,910.00 per annum • Included Managed Services / Internet Connectivity • Excluded the cost of lost productivity

Proposed SolutionHybrid Cloud Model:

• On-site Domain Controller / Server Essentials 2012

• Office 365 – SharePoint Online, Exchange Online & Lync

• Reconfigured Internet Connectivity

• Revised Managed Services

OutcomesHybrid Cloud Model:

• Resolved stability issues

• Improved remote access / collaboration capabilities

• Improved continuity

• Reduced TCO by $16,035.00 per annum!

About R & G Technologies

• Award winning ICT consulting firm with offices in Brisbane, Sydney and Melbourne.

• Specialise in Not for Profit Organisations (5 – 400 staff)

• Trusted ICT partner; a single source supplier for all your Data, Cloud and IT Support needs.

R & G Technologies – Head Office, Brisbane

Technology Park, Eight Mile Plains, QLD.

1300 562 886

www.rgtech.com.au

info@rgtech.com.au

Need a hand getting the pieces to fit?