Post on 26-May-2020
Citibank Demat Account Opening Form
(For Non-individuals)
For Internal Use Only
Client ID :
COM / RM Name :
COM / RM / PAM Code :
IDENTITY VERIFIED IN PERSONDP NAME : CITIBANK N.A.
DP ID: IN300685
Staff Name Staff ID & Designation Staff Signature
Date Place Branch
Authorised SignatoryPerson 1 Person 2 Person 3 Person 4
Client signed in presence of the DP staff
B. Proof of Identity (POI) of Authorised Signatory/Beneficial Owner (Ensure clear copies of documents)
Instructions for filling up the form and documentary requirements
List of documents admissible as Proof of Identity:
· Valid Passport Copy (Name, photo, address, passport no, date and place of issue and expiry date pages to be enclosed)
· Voters's ID (front and back)
· Valid Driving License (Name, photo, address, expiry date pages to be enclosed)
· Unique Identification Number (UID) (Aadhaar).
· PAN Card Copy. Photo in pan copy to be clear else additional valid id proof enclosed.
List of documents admissible as Proof of Address:
*Documents having an expiry date should be valid on the date of submission.
· Bank passbook/Latest quarter bank statement copy attested by the authorized signatories along with cancelled cheque leaf of the bank account.
· Landline telephone bill copy (not more than 3 months old)
· Electricity bill copy (not more than 3 months old)
· Acknowledged Copy of document registered with Registrar of companies
· Leave and License agreement for sale
· Self-declaration by High Court and Supreme Court judges, giving the new address in respect of their own accounts.
· Proof of address issued by: Bank Managers of Scheduled Commercial Banks/Scheduled Co-Operative Bank / Multinational Foreign Banks / Gazetted Officer / Notary public / Elected representatives to the Legislative Assembly / Parliament / Documents issued by any Govt. or Statutory Authority.
· Acknowledged copy of latest Income Tax return
· Identity card/document with address, issued by any of the following: Central/State Government and its Departments, Statutory/Regulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, Public Financial Institutions, Colleges affiliated to Universities and Professional Bodies such as ICAI, ICWAI, ICSI, Bar Council etc., to their Members.
C. Proof of address (POA) of the Company (Ensure clear copies of documents)
A. IMPORTANT POINTS:
Page 1
APPLICATION FOR OPENING A DEMAT ACCOUNT(For Corporates / Clearing Members only)
CITIBANK N.A.No. 2, Club House Road, Chennai - 600 002. (Depository Participant ID IN300685)
Details of Account Holders
Type of Account to be opened (please select any one)
Other (Please specify)
Branch Date of Receipt: Operations Date of Receipt: Client ID:
SEBI Registration No. (for Fll's):
RBI Reference No.: RBI Approval Date:
PIN:
Foreign Address:
In case of Fll's/OCB's/Others (as may be applicable)
Bank Account Details (linking the Demat Account)
Account No.:IFSC : Type of Account: Savings Account Current Account
Bank Name:
Branch Address:
9 digit MICR code number of the Bank and branch appearing on the MICR cheque issued by the Bank:
City/town/village
Pin Code CountryState
Other Details
Gross Annual Income Details (please specify): Income Range per annum
¨ Below ` 20 lac ¨ ` 20 - 50 lac ¨ ` 50 lac- 1 crore ¨ ` 50 lac- 1 crore
Please tick, if applicable, for any of your authorized signatories/Promoters/Partners/Karta/Trustees/whole time directors:
¨ Politically Exposed Person (PEP) ¨ Related to a Politically Exposed Person (PEP)
As on (date) (Networth should not be older than 1 year)
Any other information:
Amount (`) Networth
For Partnership Firm, Unregistered Trust, Association of Persons (AOP) etc., although the account is opened in the name of the partner(s), trustee(es) etc., the name & PAN of the Partnership Firm, Unregistered Trust, Association of Persons (AOP) etc., should be mentioned below:
Body Corporate
Qualified Foreign Investor
Bank
FI
Mutual Fund
CM
FII
Trust
HUF
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*Mandatory if you are giving power of attorney. Ensure that mobile number is provided in the KYC form.
1. Sole/First Holder : c Yes c No 2. Second Holder : c Yes c No 3. Third Holder : c Yes c No
SMS Alert Facility
Citibank Account Details (Demat account charges will be debited to this account)
Same as Bank Account
(The sole/first holder of the Demat account should be a holder in the Bank account also with authority to transact on the Bank account)
Please debit the charges to my/our account number with
Clearing Member Details (to be filled up by Clearing Members only)
Name of Stock Exchange :
Name of Clearing Corporation :
Clearing Member ID : SEBI Registration No.:
Trade Name :
CM BP ID (to be filled by the Participant):
Photographs
Sole / First Holder /
Signatory
Please sign across
the photograph
Passport size Passport sizePassport size
Second Holder /
Signatory
Third Holder /
Signatory
Passport size
Please sign across
the photograph
Please sign across
the photograph
Please sign across
the photograph
Fourth Holder /
SignatoryS1
Mode of Operation
As per ResolutionAny one singly
Jointly by
Others
* Please note: The charges as defined above will be levied based on the CitiGold / Non-CitiGold classification of the linked Citibank account.
Charges
Particulars For Citigold Customers For Non - Citigold Customers
Annual Maintenance Nil 250
Rematerialisation 50 + NSDL charges (i.e. 10 for every 100 securities or part 50 + NSDL charges (i.e. 10 for every 100 securities or part
Transfer In Nil Nil
Transfer Out 0.05% (Min 15 per transaction) 0.06% (Min 15 per transaction)
Dematerialisation 50 per request 50 per request
Pledge Creation / Invocation Nil Nil
thereof or a flat fee of 50 per certificate, whichever is higher) thereof or a flat fee of 50 per certificate, whichever is higher)
Pledge Closure 0.02% 0.02%
* Please note mode of operation is NA for Karta
List of family members (Separate Annexure maybe used in case number of members is higher)
Sr No. Name of Coparcener/Member Gender Date of Birth Relation with KartaWhether Coparcener/Member
(please specify)
Page 4
i. The Depository Participant shall install adequate systems to restrict the access of the transaction statement only to the Client.
ii. The Client shall take all the necessary steps to ensure confidentiality and secrecy of the login name and password.
iii. The Client is aware that the transaction statement may be accessed by other entities in case the confidentiality / secrecy of the login name and password is compromised.
v. The Client agrees not to receive Transaction Statement in paper form from the Depository Participant. Provided however that, incase when the Depository Participant is not able to provide Transaction Statement to its Clients through internet (web-based/e-mail) due to any unforeseen problems, the Depository Participant should ensure that the Transaction Statement reaches to the Client in physical form as per the time schedule stipulated in the Bye Laws&Business Rules of NSDL.
A. Whereas the Client has permitted the Depository Participant to provide the transaction statement through internet (web-based and/or e-mail). Now therefore in consideration of the Depository Participant having agreed to provide the transaction statement through internet (web-based and/or e-mail), both the parties to the agreement hereby covenant and agree as follows:
iv. In case the Client opts for transaction statement through e-mail, it shall immediately inform the Depository Participant about change in e-mail address, if any. The Depository Participant shall verify and confirm with the Client about the change. Further, the Depository Participant shall confirm with the Client about validity of the e-mail address atleast once in a year.
vi. The Depository Participant and the Client shall have the right to terminate the agreement with reference to the holding cum transaction statement through internet (web-based and/or e-mail) after giving a notice of atleast 10 days to the other party.
B. Clauses specific to the 'Net and Phone' based Share Transfer service
• Closure of the Depository Account shall amount to cancellation of the nomination for the Account.
þ The Client/s hereby unconditionally and irrevocably authorise the Depository Participant to accept and act upon all instructions that the Depository Participant may receive from the Client/s, from time to time, pertaining to the said account(s) in writing or by use of the CitiPhone Banking, the Citibank Online Internet Banking facility or the Citibank Share Gateway.
4. The Client/s understand and agree that all costs and charges and taxes, including any service fees, relating to any transactions in securities are entirely to the Client/s account and liability, and any payments to be made to Citibank N.A. by the Client/s towards fees and charges, must be made by the Client/s as required by Citibank N.A.
C. General clauses
1. Nomination
2. The Client/s agree and understand that Citibank N.A. shall not be liable or responsible for any loss caused to the Client/s, jointly and/or severally, as a result of any disputes and/or differences arising amongst the Bank a/c holders and the depository a/c holders, inter se. In the event of any such disputes, the bank shall be entitled to act on instructions received, jointly or severally, as the case may be, from the authorised signatories of the Savings/Current Bank Account Holders only. The Client/s also understand that Citibank N.A. shall be entitled to refuse to act on any instructions other than joint instructions from all the holders and Citibank N.A. will not be responsible for not acting on instructions received otherwise.
þ The Client/s declare/s that the information included in this application is true and correct and that the Client/s are not US person(s), citizen(s), resident(s)or greencard holder(s)
þ The Client/s confirm/s that the attached photographs are the present true identity of the Client/s, which they authorise the Depository participant to apply and for which they accept full responsibility and agree not to make any claim against the Depository Participant in respect thereto.
þ The Client/s agree that the Depository Participant may debit the Client/s Bank account for service charges as applicable from time to time.
• Transfer of securities in favour of the nominee shall discharge the Bank/Depository Participant in all respects in connection with the said securities and the Client indemnifies the Bank / Depository Participant against all claims and demands in respect thereto.
• On cancellation of the nomination, the nomination shall stand rescinded and the Bank/Depository Participant shall not be under any obligation to transfer the units/securities in favour of the nominee
Declaration
1. The Client/s understand that this/these facility/ies will only enable the Client/s to give share transfer instructions using Citibank online Internet Banking, Citi Phone Banking and / or the Citibank Share Gateway. It is the sole discretion of Citibank N.A. whether or not to accept and act upon instructions given by the Client/s. Citibank N.A. shall not be liable for any loss caused to the Client/s by reason of it acting/not acting upon instructions. The Client/s agree that Citibank N.A., will not be responsible for verifying any instructions received.
• Any transfer of Security (ies) from the Depository Account shall amount to termination of the nomination in respect of those securities.
5. The Client/s understand and agree that Citibank N.A. shall not be liable or responsible on account of any market failures, acts of any intermediaries or brokers, bad deliveries, or non-realisation of any securities purchased or sale proceeds on account of securities sold. The Client/s are aware that for share transfer instructions given using the Share Gateway, the shares will be held in the depository account till further instructions are received by Citibank N.A. from the broker in whose favour the Client/s have had the shares held.
• Any of the joint account holders or member of the HUF cannot be a nominee or a witness for the nomination
þ The Client/s accept/s that the Depository Participant is entitled in its absolute discretion to accept or reject this application without assigning any reason whatsoever.
þ I/we acknowledge the receipt of copy of the document, "Rights and Obligations of the Beneficial Owner and Depository Participant”
þ The Client/s have read and understood and agree to abide by the terms&conditions as mentioned in this form, in particular and without limitation the terms and conditions applicable for the use of the CitiPhone Banking Facility and/or Citibank Online Internet Banking Facility and / or the Citibank Share Gateway and the Telephone PIN (TPIN) Internet PIN (IPIN) and/or HPIN. It is the Client/s responsibility to obtain, read, understand and abide by the Terms&Conditions, as changed from time to time. If this application is accepted, the Client/s will be bound by the said Terms & Conditions as maybe in force from time to time and use of any of the herein CITIBANK account/s and/or services will be deemed to be acceptance of those Terms&Conditions.
6. The Client/s are also fully aware that Citibank N.A. can stop/discontinue/withdraw the facility (ies) at any time without assigning any reason whatsoever, and without being liable or responsible for any consequences for the same.
3. The Client/s understand and agree that they are aware of, and entirely responsible for, all security related issues in regard to the use of the facilities. The Client/s also understand that Citibank N.A. will act on these instructions given by the Client/s only at the end of a business day on which these instructions are given or on the date specifically indicated by the Client/s.
Page 3
Introduction (by an existing account holder / applicant’s bank)
The form should be signed after all details are completely filled.
Telephone Number of First / Sole holder
FourthHolder/Signatory
ThirdHolder/ Signatory
SecondHolder/ Signatory
FirstSignatory/Karta of HUF
Name/s of the Holder/s
Signature(s)**
Or Thumb Impressions attested by a Gazetted OfficerS2
Please note:
Additional Financial / Transaction Details
Financial Status
Nature of Business
Expected no. of transactions per month < 100 100 - 250 250 - 500 500 - 1000 > 1000
• I/We request you to open in our name a Depository Account in your books. The rules and regulations for the Depository and Depository Participant pertaining to the account which are in force now
have been read by me/us. I/We have understood the same and I/We agree to abide by and to be bound by the rules as are in force from time to time for such accounts.
• I/We agree to the schedule of charges that have been mentioned in this form and authorize the same to be debited to our Bank account as given above. We also understand that the Bank reserves
the right to modify the schedule of charges or add further category of charges at its sole discretion or based on guidelines issued by NSDL. Any such change shall be binding on me/us.
• I/We declare that the particulars given by us above are true to the best of our knowledge as on the date of making such application.
• I/We further agree that any false/misleading information given by us or suppression of any material fact will render our account liable for termination and further action.
Declaration
Page 5
The form should be signed after all details are completely filled.
Customer SignatureS3
(i) fraud committed by a third party,
þ Client(s) hereby acknowledges that it is his/her/their sole responsibility to ensure secrecy of details such as the (i) ATM cum Debit Card number, (ii) all PIN's provided to the Client(s) by the Bank/changed subsequently; (iii) email (iv) password(s), hereinafter referred to as 'Confidential details'.
þ The Client/s agree to revert to the Depository Participant immediately in case of discrepancy in the account or holding statement(s), received in physical or on the net.
þ The Client/s will keep the Depository Participant informed about any change in the personal details as detailed in this form or as changed by the client/s from time to time.
(iii) violation of the terms and conditions applicable to Citiphone and Citibank Online Internet Banking facility.
þ The Client/s agree and acknowledge that the Depository Participant, at its discretion, may, but shall not be required to record / tape telephonic instructions that it may receive from the Client/s. In the event that the bank chooses to record / tape telephonic instructions, the Client/s agree to be bound by the transcripts of the same and to accept the same as conclusive proof of the instructions issued by the Client/s.
The Client(s) agrees to indemnify the Depository Participant and shall keep the Depository Participant indemnified and harmless at all times, against any:
Further, the Client(s) agrees that he/she/they will be liable to the Depository Participant to make good all or any consequences, losses, damages, expenses etc. that may arise therefrom.
þ All the information given by the Client/s are true and correct to the best of the Client/s knowledge
þ The Client/s understand that the Depository Participant reserves the exclusive right to discontinue any / all of these products / services at any point in time, without liability for so doing.
(ii) failure of Client(s) to protect the Confidential details resulting in any adverse consequence or any such other problem arising with or without the Client/s knowledge;
IN WITNESS WHERE OF the Client and the Depository Participant has caused these presents to the executed as of the day and year first above written.
The form should be signed after all details are completely filled.
S4
Page 6
Page 7
CHECKLIST
Account Type Yes NoBody Corporate Registered Trust
Deed of declaration of HUF/list of coparceners
Certified True copy of MOA/AOA, certified by the signatory(ies), to be enclosed.
A declaration from the foreign entity that it has complied and will continue to comply with FEMA Regulations (in case of
Foreign Corporate Bodies)
Limited Liability partnership
Resolution/Authority Letter for opening and operating account
Corporate Account
Introduction of account holder by participant’s bank
Fatca/CRS forms & Beneficial owner ship declaration (UBD)
List of Directors of the Corporate, certified by the Chartered Accountant or Company Secretary to be provided.
Board resolution for opening and operating the account enclosed
Pan card copy of HUF and cancelled cheque leaf of HUF bank account enclosed
Limited Liability Partnership agreement
ID, Address & Signature proof of the Karta enclosed
Notary certified true copy of the trust deed enclosed
Bank details and Pan number of HUF is filled
Certificate of registration
Introduction by an existing demat account holder or by the applicant's bank enclosed
Registered Trust Account
Board resolution is clear on signature requirement and has the specimen signatures of the authorised signatory.
Certified true copy of registration certificate issued by the authority under provisions of the Bombay Public Trusts Act,
1950 or The Indian Societies Registration Act, 1860
Name of HUF and Karta to be filled
Karta has signed in all places in the application form and HUF seal is affixed wherever signed
Certified copy of the resolution passed by the Board of Trustees giving the names of trustees authorised by the Board of
Trustees to open and operate the BO account
HUF Account
Proof documents are valid and have not expired
Introduction by an existing demat account holder or by the applicant's bank enclosed
Bank Account number & branch MICR Code filled
Acknowledgement given to the client
Holder names match across all pages in the form
All corrections/changes in the form have been countersigned by all the holders
Name of the Client filled
Passport size photograph of the authorised signatory pasted and signed across.
Address proof obtained. Address mentioned in the form and holder name tallies with the address proof document
Demat Account Type, Standing instruction, Bank account type, Communication address, SMS facility option, POA option,
Financial status selected
PAN card copy of Corporate/Trust obtained.
Cancelled cheque leaf of ECS credit bank account enclosed
Agreement stamped for 20/-( 100 in case of Maharashtra) and stamping date not > 3 months old
Authorised signatories have signed the Agreement, Charges grid, Specimen signature and Declaration
Address of the client filled
Client's signatures witnessed in agreement and witness details filled
RM/ASM details and file receipt date & time filled on top of the form
All supporting documents verified against originals by bank official
Beneficial Ownership Declaration enclosed incase of Corporate & Registered Trust
Name and Full address of the Bank filled
PAN number and client name mentioned in the form tallies with the PAN card copy
"For ------------------------ Authorised signatory" seal affixed wherever the authorised signatory has signed.
a) PAN Card Copy of the corporate/Trust (mandatory document).
Proof of Identity
HUF
Page 8
Corporate
· Copy of the balance sheets for the last 2 financial years (to be submitted every year).
· Photograph, POI, POA, PAN and DIN numbers of whole time directors/two directors in charge of day to day operations.
Photograph, POI, POA, PAN of individual promoters holding control - either directly or indirectly.
· Copy of the balance sheets for the last 2 financial years (to be submitted every year).
· Certificate of registration (for registered trust only).
· Photograph, POI, POA, PAN of Trustees.
· Copy of Registration Certificate under Societies Registration Act.
Registered Society
· Committee resolution for persons authorised to act as authorised signatories with specimen signatures.
Registered Trust
· Copy of latest share holding pattern including list of all those holding control, either directly or indirectly, in the company in terms of SEBI takeover Regulations, duly certified by the company secretary/Whole time director/MD (to be submitted every year).
· List of Managing Committee members.
· True copy of Society Rules and Bye Laws certified by the Chairman/Secretary.
In case of Non-Individuals, additional documents to be obtained from non-individuals, over &
above the POI & POA, as mentioned below:
Bank Official Seal & Signature
Proof of Address
Fees/Charges/Tariff
17. The DP shall have the right to close the demat account of the Beneficial Owner, for any reasons whatsoever, provided the DP has given a notice
in writing of not less than thirty days to the Beneficial Owner as well as to the Depository. Similarly, the Beneficial Owner shall have the right to
close his/her demat account held with the DP provided no charges are payable by him/her to the DP. In such an event, the Beneficial Owner
shall specify whether the balances in their demat account should be transferred to another demat account of the Beneficial Owner held with
another DP or to rematerialize the security balances held.
4. The Beneficial Owner shall immediately notify the DP in writing, if there is any change in details provided in the account opening form as
submitted to the DP at the time of opening the demat account or furnished to the DP from time to time.
1. The Beneficial Owner and the Depository participant (DP) shall be bound by the provisions of the Depositories Act, 1996, SEBI (Depositories
and Participants) Regulations, 1996, Rules and Regulations of Securities and Exchange Board of India (SEBI), irculars/Notifications/Guidelines
issued there under, Bye Laws and Business Rules/Operating Instructions issued by the Depositories and relevant notifications of Government
Authorities as may be in force from time to time.
Statement of account
13. The DP shall provide statements of accounts to the beneficial owner in such form and manner and at such time as agreed with the Beneficial
Owner and as specified by SEBI/depository in this regard.
8. The Beneficial Owner shall have the right to get the securities, which have been admitted on the Depositories, dematerialized in the form and
manner laid down under the Bye Laws, Business Rules and Operating Instructions of the depositories.
Separate Accounts
11. The DP shall effect transfer to and from the demat accounts of the Beneficial Owner only on the basis of an order, instruction, direction or
mandate duly authorized by the Beneficial Owner and the DP shall maintain the original documents and the audit trail of such authorizations.
2. The DP shall open/activate demat account of a beneficial owner in the depository system only after receipt of complete Account pening form,
KYC and supporting documents as specified by SEBI from time to time.
3. The DP shall maintain all the details of the beneficial owner(s) as mentioned in the account opening form, supporting documents submitted by
them and/or any other information pertaining to the beneficial owner confidentially and shall not disclose the same to any person except as
required by any statutory, legal or regulatory authority in this regard.
9. The DP shall open separate accounts in the name of each of the beneficial owners and securities of each beneficial owner shall be segregated
and shall not be mixed up with the securities of other beneficial owners and/or DP's own securities held in dematerialized form.
12. The Beneficial Owner reserves the right to give standing instructions with regard to the crediting of securities in his demat account and the DP
shall act according to such instructions.
14. However, if there is no transaction in the demat account, or if the balance has become Nil during the year, the DP shall send one physical
statement of holding annually to such BOs and shall resume sending the transaction statement as and when there is a transaction in the
account.
5. The Beneficial Owner shall pay such charges to the DP for the purpose of holding and transfer of securities in dematerialized form and for
availing depository services as may be agreed to from time to time between the DP and the Beneficial Owner as set out in the Tariff Sheet
provided by the DP. It may be informed to the Beneficial Owner that "no charges are payable for opening of demat accounts"
15. The DP may provide the services of issuing the statement of demat accounts in an electronic mode if the Beneficial Owner so desires. The DP
will furnish to the Beneficial Owner the statement of demat accounts under its digital signature, as governed under the Information
Technology Act, 2000. However if the DP does not have the facility of providing the statement of demat account in the electronic mode, then
the Participant shall be obliged to forward the statement of demat accounts in physical form.
7. The DP shall not increase any charges/tariff agreed upon unless it has given a notice in writing of not less than thirty days to the Beneficial
Owner regarding the same.
Beneficial Owner information
Manner of Closure of Demat account
6. In case of Basic Services Demat Accounts, the DP shall adhere to the charge structure as laid down under the relevant SEBI and/or Depository
circulars/directions/notifications issued from time to time.
16. In case of Basic Services Demat Accounts, the DP shall send the transaction statements as mandated by SEBI and/or Depository from time to
time.
Dematerialization
10. The DP shall not facilitate the Beneficial Owner to create or permit any pledge and /or hypothecation or any other interest or encumbrance
over all or any of such securities submitted for dematerialization and/or held in demat account except in the form and manner prescribed in the
Depositories Act, 1996, SEBI (Depositories and Participants) Regulations, 1996 and Bye-Laws/Operating Instructions/Business Rules of the
Depositories.
General Clause
Transfer of Securities
Rights and Obligations of Beneficial Owner and Depository Participant as prescribed by SEBI and Depositories
ii. Where the loss due to the negligence of the participant under Clause (1) above, is indemnified by the depository, the depository shall have
the right to recover the same from such participant.
Redressal of Investor grievance
26. In addition to the specific rights set out in this document, the DP and the Beneficial owner shall be entitled to exercise any other rights which
the DP or the Beneficial Owner may have under the Rules, Bye Laws and Regulations of the respective Depository in which the demat account is
opened and circulars/notices issued there under or Rules and Regulations of SEBI.
Authorized representative
Freezing/Defreezing of accounts
23. The DP or the Depository shall have the right to freeze/defreeze the accounts of the Beneficial Owners on receipt of instructions received from
any regulator or court or any statutory authority.
Default in payment of charges
18. Based on the instructions of the Beneficial Owner, the DP shall initiate the procedure for transferring such security balances or rematerialize
such security balances within a period of thirty days as per procedure specified from time to time by the depository. Provided further, closure of
demat account shall not affect the rights, liabilities and obligations of either the Beneficial Owner or the DP and shall continue to bind the
parties to their satisfactory completion.
19. In event of Beneficial Owner committing a default in the payment of any amount provided in Clause 5 & 6 within a period of thirty days from the
date of demand, without prejudice to the right of the DP to close the demat account of the Beneficial Owner, the DP may charge interest at a
rate as specified by the Depository from time to time for the period of such default.
20. In case the Beneficial Owner has failed to make the payment of any of the amounts as provided in Clause 5&6 specified above, the DP after
giving two days notice to the Beneficial Owner shall have the right to stop processing of instructions of the Beneficial Owner till such time he
makes the payment along with interest, if any.
21. As per Section 16 of Depositories Act, 1996,
i. Without prejudice to the provisions of any other law for the time being in force, any loss caused to the beneficial owner due to the
negligence of the depository or the participant, the depository shall indemnify such beneficial owner.
Liability of the Depository
22. The Beneficial Owner may exercise the right to freeze/defreeze his/her demat account maintained with the DP in accordance with the
procedure and subject to the restrictions laid down under the Bye Laws and Business Rules/Operating Instructions.
24. The DP shall redress all grievances of the Beneficial Owner against the DP within a period of thirty days from the date of receipt of the
complaint.
25. If the Beneficial Owner is a body corporate or a legal entity, it shall, along with the account opening form, furnish to the DP, a list of officials
authorized by it, who shall represent and interact on its behalf with the Participant. Any change in such list including additions, deletions or
alterations thereto shall be forthwith communicated to the Participant.
Law and Jurisdiction
27. The provisions of this document shall always be subject to Government notification, any rules, regulations, guidelines and circulars/ notices
issued by SEBI and Rules, Regulations and Bye-laws of the relevant Depository, where the Beneficial Owner maintains his/ her account, that
may be in force from time to time.
31. If the rights and obligations of the parties hereto are altered by virtue of change in Rules and regulations of SEBI or Bye-laws, Rules and
Regulations of the relevant Depository, where the Beneficial Owner maintains his/her account, such changes shall be deemed to have been
incorporated herein in modification of the rights and obligations of the parties mentioned in this document.
28. The Beneficial Owner and the DP shall abide by the arbitration and conciliation procedure prescribed under the Bye-laws of the depository and
that such procedure shall be applicable to any disputes between the DP and the Beneficial Owner.
Citibank India does not market any product or service to individuals resident in the European Union, European Economic Area, Switzerland,
Guernsey, Jersey, Monaco, San Marino, Vatican, and The Isle of Man. This form is not, and should not be construed as, an offer, invitation or
solicitation to buy or sell any of the products and services mentioned herein to individuals resident in the European Union, European Economic
Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, and The Isle of Man.
29. Words and expressions which are used in this document but which are not defined herein shall unless the context otherwise requires, have the
same meanings as assigned thereto in the Rules, Bye-laws and Regulations and circulars/notices issued there under by the depository and /or
SEBI
This product/service is offered by branches of Citibank, N.A. in India @ 2020 Citigroup Inc. Citi and Arc Design are registered service marks of
Citigroup Inc. or its affiliate used and registered throughout the world.
30. Any changes in the rights and obligations which are specified by SEBI/Depositories shall also be brought to the notice of the clients at once.
This product/service is offered by branches of Citibank, N.A. in India. © 2018 Citigroup Inc. Citi and Arc Design are registered service
marks of Citigroup Inc. or its affiliates used and registered throughout the world.
VER 1.5/DEMAT AOF/WPC/06-18