Chapter 4 perception (2)

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Perception

Who would you vote for?

Was a staunch Catholic Sang in the church choir Took singing lessons Wanted to become a priest Was a good artist Gave his share of orphans’

benefits to his sister Carl Jung (1937) remarked:

"Behind this handwriting I recognize the typical characteristics of a man with essentially feminine instinct."

IQ 141

HITLER

Never went to ChurchNever acquired church

membershipHad no formal

educationLost his jobSuffered from

depressionHad a nervous

breakdownFailed in businessLost elections IQ 128

ABRAHAM LINCOLN

What is Perception

Act of seeing what is there to be seen

DefinitionsPerception: Process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment.

Selection, organisation and interpretation of information

What one perceives may be different from perceived reality. However, the world as it is perceived is the world that is behaviourally important.

Factors influencing perception:- The perceiver- The target- The situation

The Perceiver When an individual looks at the target and attempts to

interpret what he/she observes, that interpretation is heavily influenced by the person characteristics of the individual

You purchase a new car and suddenly notice many of similar models around

If hungry, you notice food outlets around you.

Plastic surgeon notices an imperfect nose!!

.When you learn a new word, you suddenly find it popping up in whatever you read!

Your expectations can distort your perceptions.

The Target

Characteristics of the target being observed can affect what is perceived

Loud people more likely to be noticed

People dressing different from the crowd are noticed.

Motion, sounds, size, and other attributes of a target shape the way we see it.

Also the relationship of the target to the background: Objects that are close to each other tend to be perceived together rather than separately.

Persons, objects, or events that are similar to each other also tend to be grouped together.

The situation The context in which we see objects or events is important.

Elements in the surrounding environment influence our perception.

E.g. a lady dressed in an evening gown and makeup in a management class.

The time at which an object or event is seen can influence your attention.

Perceptual Selectivity

Intensity

Contrast

Size

Repetition

Motion

Novelty & Familiarity

Perceptual Organisation

Figure – Ground

Perceptual Grouping◦Closure◦Continuity◦Proximity◦Similarity

Perceptual Constancy

Perceptual Context

Theories

Attribution: We judge people differently, depending on what meaning we attribute to a given behaviour.

Selective Perception: People selectively interpret what they see on the basis of their interests, background, experience & attitudes.

Halo / Horn effect: Drawing a general impression about an individual on the basis of a single characteristic.

Contrast effects: Evaluation of a person affected by comparison with another recently met.

Projection: Attributing one’s own characteristic to other

Stereotyping: Judging someone on the basis of one’s perception of the group to which that person belongs.

Assign social categories’ cluster of traits to person

Stereotyping Process

Social Identity Theory

A model that explains Self-perception & Social perception in terms of an individuals’ unique characteristics (personal identity) and membership in various social groups (Social Identity)

FrequentlyHigh Consistency

Seldom Low Consistency

How often did the individual act this way in the past

FrequentlyLow Distinctiveness

Seldom High Consistency

How often does the individual act this way in other settings

Seldom Low Consensus

Frequently High Consensus

How often do other people act this way in similar settings

External Attribution

Internal Attribution

Co-workers also performing poorly

Low Consensus

Does not perform well only at specific time

High Distinctiveness

Performs other tasks well

Co-workers performing well

Does not do well anytime

Performs all tasks poorly

High Consensus

Low Consistency

High Consistency

Low Distinctiveness

Poor PerformanceInformation / Observation Attribution

External Factors(Situational or Environmental)

Internal Factors(Personal)

Rational – Decision Making Process

Define the problemIdentify the Decision CriteriaAllocate weights to the criteriaDevelop the alternativesEvaluate the alternativesSelect the best alternative

Bounded Rationality

Making decisions by constructing simplified models that extract essential features from problems without capturing all their complexity

◦Overconfidence Bias◦Anchoring Bias◦Confirmation Bias◦Availability Bias◦Representation Bias

Ethics in decision making..\corporate 11.wmv

Utilitarian

Rights

Justice