Chapter 14

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 1

Applying and Interviewing for

Employment

1. Submitting your résumé

2. Understanding the interview process

3. Preparing for a job interview

4. Interviewing for success

5. Following up after an interview

Copyright © 2014 Pearson Education, Inc.

Learning Objectives

Chapter 14 - 2

Submitting Your Résumé

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 3

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 4

Solicited Unsolicited

Why You Are Sending It

What You Are Sending

Benefits of Reading It

Application Letters

Application Letter Tips

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 5

•Write to a specific person

•Clearly identify the opportunity

•Show you understand the company

•Don’t volunteer salary history

Application Letter Tips

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 6

•Keep your message short

•Show personality but be businesslike

•Project confidence, not arrogance

•Don’t rehash your résumé

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 7

Using the AIDA Plan

•Attention

•Interest

•Desire

•Action

Résumé Follow-Up

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 8

•Communication

•Professionalism

•Employer Instructions

•Closing Date

• Has a hiring decision been made?

• Can you tell me what will happen next?

• What is the company’s time frame?

• Could I follow-up in another week?

• Can I provide additional information?

Copyright © 2014 Pearson Education, Inc.

Follow-Up Questions

Chapter 14 - 9

Summary of Discussion

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 10

Understanding the Interview Process

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 11

Interview Sequence

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 12

Screening Selection Final Stage

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 13

Group

Stress

Situational

Open-Ended

Panel

Working

Behavioral

Structured

Types ofInterviews

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 14

Interview Media•Telephone

•Email and IM

•Video Technology

•Online Options

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 15

What Employers Seek

Suitability Organization Fit

Attitudes

Personal Style

Background

Experience

Job-Related Traits

Education

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 16

Language Knowledge and Skills

SubstanceTests

BackgroundChecks

Integrity Personality Cognition

Preemployment Tests

Summary of Discussion

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 17

Preparing for a Job Interview

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 18

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 19

Research the Company

•Operations•Markets•Challenges•Management

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 20

Employer’s Questions

• The hardest decision you ever made

• Your greatest weaknesses

• Goals over the next five years

• What you didn’t like about prior jobs

• Relate something about yourself

Prepare Your Questions

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 21

DemonstrateUnderstanding

Steer the Discussion

Evaluate theOpportunity

Meet InterviewerExpectations

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 22

Boost Your Confidence

•Personal Value

•Positive Traits

•Strengths

•Preparation

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 23

Polish Your Style

•Mock Interviews

•Nonverbal Skills

•Voice Training

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 24

Professional Image

•Clothing

•Grooming

•Behavior

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 25

Preparing Traveling Waiting

Your Résumé

Support Papers

Your Portfolio

The Location

The Route

Travel Time

Review

Professionalism

Respect

Be Ready Upon Arrival

Summary of Discussion

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 26

Interviewing for Success

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 27

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 28

FirstImpression

BodyLanguage

SocialSkills

The Warm-Up Stage

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 29

Asking andResponding

CarefulListening

PersonalQuestions

Questions & Answers

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 30

Conclude Gracefully

SalaryOptions

InterviewNotes

Close the Interview

Summary of Discussion

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 31

Following Up After an Interview

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 32

Types of Messages

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 33

•Follow-Up Message •Message of Inquiry•Request for More Time

Types of Messages

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 34

•Letter of Acceptance•Letter Declining a Job•Letter of Resignation

Summary of Discussion

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 35

Applying and Interviewing for

Employment

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 36

Copyright © 2014 Pearson Education, Inc. Chapter 14 - 37