CENTAUR SYSTEMS

Process Overview

Knowledge Management 101

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ow

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ge

Man

agem

ent

101

Knowledge Management 101

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Man

agem

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101

Knowledge Management 101

Kn

ow

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Man

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ent

101

Centaur System Foundation

Cen

tau

r S

yste

m

Fo

un

dat

ion

Socrates

Plato

Aristotle

469 – 399 BC

427 – 347 BC

384 – 322 BC

The Brain

AristotlePeripatetic

School of the Lyceum

“Aristotle wanted a Unified Theory of Knowledge” RC

Sproul

Centaur System Foundation

Cen

tau

r S

yste

m

Fo

un

dat

ion

Knowledge GrowthK

no

wle

dg

e G

row

th

Knowledge TransferK

no

wle

dg

e Tr

ansf

er

Knowledge TransferK

no

wle

dg

e Tr

ansf

er

Knowledge TransferK

no

wle

dg

e Tr

ansf

er

Org

anis

atio

n

Pro

cess

Co

ntr

ol

Sys

tem

OrganisationProcess Control System

Ou

r G

oal

sOrganisation

Process Control System

Design: We Will Design A Knowledge Management System That Eliminates Knowledge Loss And Harnesses Your Company’s Knowledge Resource.

Develop: We Will Work With Your Staff To Develop The Material In Line With Your Standards.

Deploy: We Will Deploy The Entire Suite Of Learning Material In Collaboration With Your Staff To Empower Your Business For Future Growth.

Th

e 3D

L

earn

ing

Su

ite

Two

Ph

ased

P

roce

ssTwo Phased Process

Phase 1: KNOWLEDGE CAPTURE

Phase 2: CONTENT DEVELOPMENT

Workshop DevelopmentW

ork

sho

p

Dev

elo

pm

ent

Import the Existing Material from Various Locations?

Perform a Gap Analysis to Identify Processes and Job Tasks that are Currently Uncontrolled?

S.O.P

OLD MANUAL

OPERATORSHANDBOOK

• Is there any existing material that we can use?

• What is the quality of this material?

• Where is it located?

• Who can contribute (names)?

ADDITIONAL MATERIAL

The purpose of looking at current material is to avoid “reinventing the wheel”. Using existing material will speed up the development process.

Importing Current MaterialIm

po

rtin

gC

urr

ent

Mat

eria

l

Effective knowledge transfer requires extensive personal contact and trust.

The information is Collaboratively Scrutinised and Imported into the Knowledge Bank

Imp

ort

ing

Cu

rren

t M

ater

ial

Importing Current Material

E-Learning

Training Manual Training Procedures

Importing Current MaterialIm

po

rtin

gC

urr

ent

Mat

eria

l

E-Learning

Training Manual Training Procedures

Imp

ort

ing

Cu

rren

t M

ater

ial

Importing Current Material

E-Learning

Training Manual Training Procedures

Imp

ort

ing

Cu

rren

t M

ater

ial

Importing Current Material

Document Library

Kn

ow

led

ge

Ban

kin

g

Image Library

Knowledge Banking

CONTENT DEVELOPMENT

Theoretical Training &

Assessment

Practical Training &

Assessment

Lea

rnin

g S

trea

m

Lea

rnin

g S

trea

mTheoretical Training &

Assessment

Practical Training &

Assessment

Lea

rnin

g S

trea

m

Bill Gates’ IconologyB

ill G

ates

’ Ic

on

olo

gy

Bill Gates

Harvard UniversityMicrosoft

Creating a Visual Language Convention

Cre

atin

g M

emo

ry

Trig

ger

sCreating Memory Triggers

Lea

rnin

g S

trea

m

Operator Training ManualL

earn

ing

Str

eam

Operator Training Manual

Theory AssessmentL

earn

ing

Str

eam

Theory Assessment

Standard Operating ProcedureL

earn

ing

Str

eam

Standard Operating Procedure

Practical AssessmentL

earn

ing

Str

eam

Learn

ing

S

tream

Practical Assessment

Paperless Delivery Platform

Pap

erle

ss

Del

iver

y P

latf

orm

Paperless Delivery Platform

Pap

erle

ss

Del

iver

y P

latf

orm

Paperless Delivery Platform

Pap

erle

ss

Del

iver

y P

latf

orm

The procedure format

is developed for Ipad or

Tablet application.

Ideal for a Paperless

work environment.

Pap

erle

ss

Del

iver

y P

latf

orm

Paperless DeliveryTablet Based Platform

Do

cum

ent

Co

ntr

ol

Sys

tem

THANK YOU