Post on 07-Apr-2018
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E-learning and Use ofTechnology in Training
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Technologies Influence on Training and
Learning New technologies have made it possible to:
Reduce the costs associated with delivering training
Increase the effectiveness of the learning
environmentHelp training contribute to business goals
New technologies include:Multimedia
Distance learning
Expert systemsElectronic support systems
Training software applications
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Technology has made several benefits
possible:
Employees can gain control over whenand where they receive training.
Employees can access knowledge andexpert systems on an as-needed basis.
Employees can choose the type ofmedia (print, sound, video) they wantto use in a training program.
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Technology has made several benefits
possible: (continued)
Course enrollment, testing, andtraining records can be handled
electronically, reducing the paperworkand time needed for administrativeactivities.
Employees accomplishments in
training in progress can be monitored.
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Technology allows digital collaboration
to occur: Digital collaborationDigital collaboration refers to the use
of technology to enhance and extendemployees abilities to work togetherregardless of their geographic proximity.
Digital collaboration includes:Electronic messaging systems
Electronic meeting systems
Online communities of learning
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Impact of new technology on the
learning environment: Prior to the introduction of new technology:Learning was a very linear process.
Instructors presented information to the learners.
Practice and applications occurred after instruction.
Instructor/trainer and learner were only ones involved.
Communication was one way from instructor totrainee.
Trainee played passive role in learning.
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Impact of new technology on the
learning environment: (continued)
Technology has allowed learning to becomea more dynamic process.
The learning environment has expanded to include
greater interaction between learners and thetraining content.
There is greater interaction between learners andthe instructor.
Instruction is primarily delivered to the learnersonline using the internet.
Instructor is more of a coach and resource person.
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Impact of new technology on the
learning environment: (continued)Learning occurs through:
communicating with other learners
working on virtual team projects
exchanging ideas interacting with experts
discovering ideas and applications usinghyperlinks
Experts and resource materials are part of thelearning environment.
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Multimedia Training Multimedia trainingMultimedia training combines
audiovisual training methods withcomputer-based training.
These programs integrate text, graphics,animation, audio, and video.
Because this training is computer-based,
the trainee can interact with the content. Can be delivered using the Internet or
intranets.
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Advantages and Disadvantages of
Multimedia Training:AdvantagesAdvantages
Self-paced
Interactive
Consistency of content Consistency of delivery
Unlimited geographicaccessibility
Immediate feedback
Built-in guidance system Appeals to multiple senses
Can test and certifymastery
DisadvantagesDisadvantages
Expensive to develop
Ineffective for certaintraining content
Trainee anxiety with usingtechnology
Difficult to quickly update
Lack of agreement oneffectiveness
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Computer-Based Training
ComputerComputer--based training (CBT)based training (CBT) isan interactive training experience in
which:The computer provides the learningstimulus,
The trainee must respond, and
The computer analyzes the responses andprovides feedback to the trainee
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Computer-Based Training:
CD-ROM, DVD, Laser Disc A personal computer enables animation,
video clips, and graphics to be integratedinto a training session.
The user can interact with the trainingmaterial through using a joystick or
touch-screen monitor.
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Computer-Based Training:
Interactive Video Interactive videoInteractive video combines the
advantages of video and computer-basedinstruction.
Instruction is provided one-on-one totrainees via a monitor connected to akeyboard.
Trainees use the keyboard or touch themonitor to interact with the program.
It is used to teach technical proceduresand interpersonal skills.
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Computer-Based Training:The Internetor Web-BasedTraining and E-
learning
InternetInternet--based trainingbased training refers to trainingthat is delivered on public or privatecomputer networks and is displayed by a
Web browser.
IntranetIntranet--based trainingbased training refers to trainingdelivered using the companys owncomputer network.
The training programs are accessible only to thecompanys employees, not to the general public.
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The Internetor Web-BasedTraining and E-learning
(continued)
EE--learninglearning or online learningonline learning refers toinstruction and delivery of training bycomputer online through the Internet or the
Web.
E-learning can include:
Task-based support
Simulation-based training
Distance learning
Learning portals
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The Internetor Web-BasedTraining and E-learning
(continued)
Characteristics ofee--learninglearning:
Involves electronic networks that enableinformation and instruction to be delivered,
shared, and updated instantly.
Delivered to the trainee using computers withInternet technology.
Focuses on learning solutions that go beyond
traditional training.
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Advantages of E-learning It supports companys business strategy and
objectives.
It is accessible at any time and any place.
The audience can include employees andmanagers as well as vendors, customers, andclients.
Training can be delivered to geographically
dispersed employees. Training can be delivered faster and to more
employees in a shorter period of time.
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Advantages of E-learning (continued)
Updating is easy.
Practice, feedback, objectives, assessment, and
other positive features of a learning environmentcan be built into the program.
Learning is enhanced through use of multiplemedia and trainee interaction.
Paperwork related to training management canbe eliminated.
It can link learners to other content, experts,and peers.
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Tips for Developing Effective Online
Learning Consult with information technology experts
before buying or developing a program.
Online programs should incorporate learningpractices.
To teach interpersonal skills on the Web, getthe learner actively involved.
Give employees time for Web-basedtraining.
Keep Web-based learning events short.
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Tips for Developing Effective Online
Learning (continued)
Design courses for available bandwidth orincrease bandwidth.
Avoid using plug-ins.
Make sure that trainees know the basics.
Allow trainees the opportunity to collaborate.
Consider a combination of Web-based and
face-to-face instruction. Make trainees accountable for completing
courses.
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The Internetor Web-BasedTraining and E-learning
(continued)
Virtual realityVirtual realityis a computer-basedtechnology that provides trainees with athree-dimensional learning experience.
Trainees move through the simulatedenvironment and interact with itscomponents.
Technology is used to stimulate multiplesenses of the trainee.
Devices relay information from theenvironment to the senses.
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Distance Learning Distance learning is used by geographically
dispersed companies to provide informationabout new products, policies, procedures, andskills training and expert lectures to fieldlocations.
Features two-way communications betweenpeople.
Involves two types of technology:
Teleconferencing
Individualized, personal-computer-based training