Post on 23-Oct-2020
Career Choices and Development (Class 13.1 – April 16, 2013)
CSE 3316 – Professional Practices
Spring 2013
Instructor – Bill Carroll, Professor of CSE
Where Are We?
Contemporary issues (1/15 – 1/31) Professional ethics (2/5 – 3/5) Mid-term exam (3/7) Spring break Communications (3/19 – 3/28) Entrepreneurship (4/2 – 4/11) • Career planning (4/16 – 4/23) • Student presentations (4/25, 4/30, 5/2) • Final exam (5/7) • Guest lecturers throughout the semester
Reading Material (S&E Library reserve)
Communications module Professional Practices in Computer Science, Vol. 3, Pearson Learning Solutions, 2010, pp. 95-204.
Entrepreneurship module Professional Practices in Computer Science, Vol. 3, Pearson Learning Solutions, 2010, pp. 1-94.
• Career Planning module Professional Practices in Computer Science, Vol. 2, Pearson Learning Solutions, 2010, pp. 1-87.
Today’s Topics
• Career paths for CpE, CS, and SE
• Job search skills
• Resume’ packages
Career Paths for CpE, CS, SE
• Set goals or objectives • Map out a plan • Identify skills, knowledge, and education needed (BS, MS, PhD) • Identify employer type
– Industry (large, medium, small, start-up) – Government (agency, lab) – Education (K-12, community college, university)
• Identify industry type – Aerospace – Defense – Computing – Telecommunications – Banking – Game – Software – Consumer products – Manufacturing – Media
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
Chapter 13
Job Search Skills
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
“Choose a job you love,
and you will never have
to work a day in your
life.”
Confucius
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
THE JOB SEARCH
• Successful job search strategy identifies
– Type of job you will be looking for
– Needed tools and resources
– How to use tools and resources
• Goal of job search is to secure an interview
and job offer
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
CHOOSING THE RIGHT CAREER
• Realistic job preview
– Identifies day to day and common tasks for a
specific job
– Identify additional educational needs
– Identify other requirements
• DMV history
• Credit history
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
CAREER OBJECTIVE and PERSONAL
PROFILE
• Introductory statements for resumé
• Both statements are used on résumé to
relate to target career, target employer,
introduce key skills, and express interest in a
position
• Statement will be first item listed on resumé
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
CAREER OBJECTIVE
• A Career Objective is for individuals with
little or no work experience
– Include interest in position
– Brief one line description of skills related to
position and how you will utilize your skills
– Acceptable to use “I” and “my” in career
objective
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
CAREER OBJECTIVE
• Example:
“Seeking a position with an established
accounting firm where I can utilize and
apply my current accounting and
computerized skills toward the excellence
of Bell Company.”
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
PERSONAL PROFILE
• A Personal Profile is for individuals with
extensive work experience
– Group key skills and accomplishments into
general categories
– Identify key qualities that match target job
– Take information and turn into two-three
sentence statement that provides snapshot of
professional qualifications
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
PERSONAL PROFILE
• Example:
“Highly professional and detail-oriented
accounting professional with demonstrated
leadership and success in the areas of
payroll, collections, and project management.
Excellent analytical, communication,
computer, and organizational skills. Bilingual
(English/Spanish).”
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
INDUSTRY RESEARCH
• Identify and Target
– Step toward a satisfying career job
– Reflects your values
– Support your life plan
– Industries that require your key skills
– Specific jobs in identified industries
– Desired work environment
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
THE TARGETED JOB SEARCH
• Leads you through process of identifying open
positions at target employers
– Where you want to work
– Cost of living
• Average costs of basic necessities
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
PREPARATION
• Electronic Image: image formed when someone is
communicating or researching you through electronic
means
• Conduct internet search on self
• Delete defamatory photos, writings, or other negative
material
• Maintain professional e-mail address and voice mail
• Avoid text slang in written communications
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
JOB SEARCH PORTFOLIO
• Job Search Portfolio: collection of paperwork used
for job searches and interviews
– Some items from job search portfolio will become part of
your interview portfolio covered in Ch. 15
• Keeps job seeker organized and prepared while job
searching
• Use three-ring binder with tabs and/or electronic files
• Keep original and two copies of each item
• Place original documents in page protectors
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
JOB SEARCH PORTFOLIO
• Electronic job search portfolio
– Recommended
– Computerized folder that contains electronic copies of job
search documents
– Scan copies of documents in your hardcopy portfolio
– Send as attachments if needed
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
JOB SEARCH PORTFOLIO
• Personal Business Card
– Contains personal contact information
• Name
• Mailing address
• Phone number
• Professional and easy to read – No graphics, colors, or fancy fonts
• Share card with anyone you meet
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
JOB SEARCH PORTFOLIO
Items to include:
• Network list
• Personal business card
• Resumé
• Cover letter
• Reference list
• Letters of recommendation
• Transcripts
• Current state licenses
• Awards, certificates, samples
• Completed generic
application
• Copy of ID and/or driver’s
license
• Copy of DMV record
• Personal commercial
• Small calendar, notepad,
pen
• Performance appraisals
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
EMPLOYMENT APPLICATIONS
• Have completed generic application available
• Do not list social security number or birth date on
application
• Applications are legal documents
– Credit checks
– Background checks
• Fully understand agreement prior to signing
• A keyboarded application is best
– May be online or at a kiosk
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Professional references
– Potential employer will contact
– Do not list on your résumé
– Create a separate page for references
– Do not send references with résumé unless it
is requested by employer
– Have a copy available at the interview
PERSONAL REFERENCES AND
RECOMMENDATIONS
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Letters of Recommendation: written testimony from another person that states credibility of applicant
• Have at least three letters of recommendation
– No more than two years old
– Letters can be from • past or present employers • coworkers • instructors • someone you worked for as a volunteer
PERSONAL REFERENCES AND
RECOMMENDATIONS
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
SOURCES OF JOB LEADS
• Directly from target company
• Internet search – Job banks, social networking sites, message boards
• Industry journals and associations
• Current employees of target industry/company
• Posted job positions
• Your professional network
• Government career assistance centers
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
SOURCES OF JOB LEADS
• Visiting a company for open positions
– Treat as interview
– Dress professionally
– Have extra copies of resumé
– Display confidence
– Bring interview portfolio
– Be polite and respectful of other job seekers
– Be prepared for an on the spot interview
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
SOURCES OF JOB LEADS
Unsolicited Cover Letters and Resumes
• Send cover letter and resumé (may be through electronic means)
– One to the human resource manager
– One to the manager of your target job
• Prior to sending, call company to secure names of both managers
– Correct spelling
– Correct gender
• Increases the opportunity to secure an interview
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
NETWORKING
• Networking: the act of creating
professional relationships – Resource of individuals to call upon for
assistance and/or advice
– Face to face
– Social media
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
Person 3
tells
Person 2
tells
Person 6
tells
Person 7
tells
Person 5
tells
Person 4
tells
And this network continues
you
tell
Person 1
tells
PROFESSIONAL NETWORKING
Building a Professional Network
Figure 13-1
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
PROFESSIONAL NETWORKING
• People to include in network:
– Coworkers
– Supervisors
– Instructors
– Family
– Friends
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
PROFESSIONAL NETWORKING
• Networking begins with attitude
– Be confident
– Initiate and introduction
– Use your personal business card
– Begin with a professional handshake
• Create an electronic network
– Be cautious when sharing information
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
PROFESSIONAL NETWORKING
• Informational interviews: when a job
seeker meets with a business professional
to learn about a specific career, company,
or industry
– A way to find out about a company
– Ask questions about:
• Jobs
• Hiring
• Company culture
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Attending professional or trade association meetings
• Talking to parents when attending children’s sporting or music events
• Volunteering for a local park clean-up day
• Visiting with members of social clubs or religious groups
PROFESSIONAL NETWORKING
Networking Opportunities
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
PROFESSIONAL NETWORKING
• Network list: a written list of all
network contacts.
– Include contact’s:
• Name
• Address
• Telephone number
• E-mail address
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
PROTECTING YOUR PRIVACY
• Be cautious and only share personal
information with reputable sources
• Beware of identity theft
• Ensure target employer is legitimate
• Do not share birth date or social security
number
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
KEEPING THE RIGHT ATTITUDE
• Stay positive
• Stay active
• Keep learning
• Stay connected
• Stay focused
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
KEEPING THE RIGHT ATTITUDE
• Keep job search confidential
• Do not quit current job before accepting a new
job
• Do not bad-mouth your company or anyone
that works for your current or former employer
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
Chapter 14
Resumé Package
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
“Whenever you are asked if you can do a job, tell ‘em, “Certainly I can!” Then get busy and find out how to
do it.”
Theodore Roosevelt (1858-1919)
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
BUILDING YOUR RÉSUMÉ PACKAGE
• Résumé package-cover letter and résumé
• Résumé : a formal written profile that presents a
person’s knowledge, skills, and abilities to potential
employers
– Conflicting advice as to how the perfect résumé should
look and what it should include
– Appropriate résumé depends on work experience
– A well written résumé makes it easy for potential
employers to quickly identify your skills and work
experience
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Five Steps toward a winning résumé:
1. Career Objective/Personal Profile
2. Gathering Information
3. Proper Layout
4. Skills, Accomplishments, and Experience
5. The Final Résumé
• As you construct your résumé, make every word,
visual presentation, and information sell your skills
and accomplishments
BUILDING YOUR RÉSUMÉ PACKAGE
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
STEP ONE:
CAREER OBJECTIVE/PERSONAL PROFILE
• Both statements are used on résumé to relate to
target career, target employer, introduce key skills,
and express interest in a position
• Career Objective: used for individuals with little or
no work experience
• Personal Profile: used for individuals with more
extensive career experience
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
STEP TWO:
GATHERING INFORMATION
• Create draft document with the following key headings:
– Education
– Skills
– Employment
– Languages
– Honors and Awards
– Professional/Community Involvement
• Do not include personal information
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
STEP THREE:
PROPER LAYOUT
Arrange information in proper résumé layout
• Functional résumé layout:
– Emphasizes relevant skills and education
– Used for entry-level positions
– Typically one page
• Chronological résumé layout:
– Emphasizes related work experience and skill sets
– Stresses major accomplishments and responsibilities
– Used for those with extensive career experience
– Typically two or more pages
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Both résumé layouts present employment history
and education in reverse time order
• When listing work history, bold job title, not
employer
• When listing employment dates, use only month
and year
• Be consistent in layout, dates, and tense
• Avoid the use of résumé templates
STEP THREE:
PROPER LAYOUT
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Provide details in electronic document
– Limited or no experience (functional layout)
• Learned skills, job duties, and accomplishments
– Work and/or career experience (chronological layout)
• Specific activities achieved beyond job duties
• Quantify skills, responsibilities, and accomplishments
STEP FOUR:
SKILLS, ACCOMPLISHMENTS & EXPERIENCE
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Job-specific skills: skills that are directly
related to a specific job or industry
– May not be useful in a career change
• Example: A Medical Billing Clerk who knows
how to use a specific software program such as
Medical Manager would not need to use this skill
if he or she changed jobs to become a teacher
STEP FOUR:
SKILLS, ACCOMPLISHMENTS & EXPERIENCE
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Transferable skills: skills that are transferred
from one job to the next
– If you change careers, you will still be able to use
(transfer) these skills
• Example: A Medical Billing Clerk may have
consistent contact with patients and must
practice patience and be positive when dealing
with customers; if he or she becomes a teacher,
that skill will be transferable to the children in the
classroom
STEP FOUR:
SKILLS, ACCOMPLISHMENTS & EXPERIENCE
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Soft skills: people skills necessary when
working with others in the workplace
• Employers want employees that are:
– Reliable
– Team players
– Good communicators
– Able to get along well with others
STEP FOUR:
SKILLS, ACCOMPLISHMENTS & EXPERIENCE
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• When listing work experience
– Include job title (bold)
– Company name
– City and state of company
– Duties of the position
• When listing job duties
– Be as specific as possible
– First list skills most relevant to target job
STEP FOUR:
SKILLS, ACCOMPLISHMENTS & EXPERIENCE
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Identify key knowledge, skills, and abilities
the employer desires
– Secure a copy of the job description
– Use O’Net, a database of occupational
information developed by U.S. Department of
Labor
• Excellent resource to ID key requirements for
specific jobs http://online.onetcenter.org/
STEP FOUR:
SKILLS, ACCOMPLISHMENTS & EXPERIENCE
http://online.onetcenter.org/
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Power Words: action verbs that describe
accomplishments in a lively and specific way
STEP FOUR:
SKILLS, ACCOMPLISHMENTS & EXPERIENCE
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
Power words for skills section
• Ideal oral and written communications skills
• Understanding of office practices and procedures; ability to operate fax machine, copy machine, and ten-key machine; ability to enter data; ability to effectively interpret policies and procedures; work well under the pressure of deadlines; establish and maintain a positive working relationship with others; ability to communicate
• Accurate typing skills at ______ wpm
• Experienced with Microsoft Office, including Word, Excel, Access, PowerPoint, and Outlook
STEP FOUR:
SKILLS, ACCOMPLISHMENTS & EXPERIENCE
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
Power words for skills section cont.
• Excellent English grammar, spelling, and punctuation skills
• Accurately proofread and edit documents
• Strong attention to detail
• Accurately follow oral and written instructions
• Excellent attendance and punctual record
• Maintain confidentiality
• Positive attitude, motivated, and organized
STEP FOUR:
SKILLS, ACCOMPLISHMENTS & EXPERIENCE
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
Power words for work section
• Prepared reports and other materials requiring independent achievement
• Enjoy working in a flexible team situation
• Established and maintained positive and effective working relationships
• Planned, scheduled, and performed a variety of clerical work
• Maintained office equipment and supplies
• Proofread forms and materials for completeness and accuracy, according to regulations and procedures
STEP FOUR:
SKILLS, ACCOMPLISHMENTS & EXPERIENCE
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
Power words for work section cont.
• Processed and prepared materials for pamphlets, bulletins, brochures, announcements, handbooks, forms, and curriculum materials
• Provided training of temporary or new employees
• Maintained department files and records
• Demonstrated ability to receive incoming calls and route them efficiently
• Experience power phrases
• Processed purchase requisitions, ordered and distributed supplies, and maintained inventory control
• Responsibly planned and conducted meetings
STEP FOUR:
SKILLS, ACCOMPLISHMENTS & EXPERIENCE
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Information Heading: personal contact information
including:
– Name (complete and formal – including middle initial)
– Mailing address (check for accuracy)
– City, state & zip code (check format, capitalization and
punctuation)
– Contact phone (only one phone number)
– E-mail address (remove hyperlink, professional address)
STEP FIVE:
COMPLETE THE RÉSUMÉ
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Review Career Objective or Personal profile
– Ensure it introduces reader to who you are
– Encourage reader to learn about your specific knowledge,
skills, abilities, and key accomplishments
• Review appropriate and proper résumé layout
– Confirm sub headings
– Consistent setup, tense
– Check spelling and grammar
STEP FIVE:
COMPLETE THE RÉSUMÉ
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Completion tips
– List experience and education chronologically (most
recent first)
– Keep setup consistent (all periods or none, line
spacing, alignment, format, uppercase/lowercase
words)
– Be consistent with word endings (keep the tense
the same in each section)
STEP FIVE:
COMPLETE THE RÉSUMÉ
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Underline, bold & italicize for emphasis only
• Only use bullets to emphasize key skills
• Use easy to read font and size – Times New Roman or Arial
– 12-14 point
• Only use black ink
• Do not include personal information – No photos, birth date, marital status, SSN or hobbies
• Do not list “References Available” on résumé
STEP FIVE:
COMPLETE THE RÉSUMÉ
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Professional presentation
• Printed on black ink (laser print ideal)
• 8½ x 11 inch, letter-sized paper
• Cotton fiber, 24 pound white paper (not
bound)
• Single sided - if more than one page, place
name at top of each page
• Do not staple documents
STEP FIVE:
COMPLETE THE RÉSUMÉ
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Check for information that is frequently
forgotten or not presented appropriately
STEP FIVE:
COMPLETE THE RÉSUMÉ
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
When you think it’s perfect …
– Have several individuals review for
• Clarity
• Consistency
• Punctuation
• Grammar
• Typographical errors
• Other potential mistakes
STEP FIVE:
COMPLETE THE RÉSUMÉ
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
SHARING YOUR RÉSUMÉ
• Start with a perfect résumé
• Online version
– Consider content-use keywords
– Send as an attachment to preserve formatting
• MS Word
• Portable document file (pdf)
– Electronic job boards
– Guard personal information
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
SHARING YOUR RÉSUMÉ
• Electronic file
– Microsoft Word vs. portable document file (.pdf)
• Electronic formatted résumé:
– American Standard Code for Information Interchange
(ASCII)
– Used when employers add résumé to special software to
search applicants based on key words
– Special format
– Key words
– Times New Roman (10-14 point)
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
COVER LETTERS
• Cover letter: formal letter used as an introduction
to a résumé
• First impression for potential employers
• Use a friendly but professional tone
• Point out how you can meet the employer’s needs
• Do not duplicate resumé; instead, expand the areas
of interest to target employer
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Although it is acceptable to utilize “I” and “my” in a
cover letter, be careful not to begin most sentences
with the word “I”
• Address cover letter to specific person
• Refer reader to the resumé
• Request interview (not job) at close of letter
• Display initiative
COVER LETTERS
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Carefully review job announcement
• Identify key job skills, and highlight company needs
• Include key qualifications in both cover letter and résumé
• In the cover letter:
– Mention the target company by name
– Mention how you learned of the job
– List specific qualifications (reflected from the job posting) that make you an excellent candidate to interview
• Include daytime telephone number on both
– Telephone voice mail and/or message machine is professional
– Do not include introductions that are unprofessional
COVER LETTERS
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Be honest with potential employer
• List jobs held while incarcerated (correctional facility in
place of employer)
• List all education received while incarcerated (include
educational institution that provided training)
• Do not lie on employment application
– Check “yes”
– Write “will explain during interview”
COVER LETTERS
Professionalism, 3rd Edition
Lydia E. Anderson & Sandra B. Bolt
© 2013 by Pearson Higher Education, Inc
Upper Saddle River, New Jersey 07458 • All Rights Reserved
• Identify key skills for your targeted position
• List key skills first on the resumé
• Emphasize specific qualification in the cover letter
• List phone and e-mail address on resumé
• and cover letter
• Make phone message professional
TAILORING YOUR RESUMÉ
AND COVER LETTER