Social Business Transformation

Buzzientwww.buzzient.com

Timothy B. Jones, CEOtbj@buzzient.com

@tbjbuzzient

A long time ago in a galaxy far, far away...

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Ok, how about right now?

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

2 Billion Social Users

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Enterprise Applications Are Not Social

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Enterprise Users Don’t Use Social Platforms

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Result: 2 Billion Invisible “Rebels”

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

To Reach Them, Transform Your

Enterprise To A Social Business

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Social Business Basics

• Analytics

• Integration

• Engagement

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Analytics Like This...

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

...Not This...

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Integration Like This...

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

...Not This...

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Engagement Like This...

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

...Not This...

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

What does Social Business

Transformation Look Like?

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

17

No Really, What Happens?

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Apps => Social Apps

Prospects => +2B

Phone => Social Channels

CRM=> CEM (Customer Engagement Management)

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

How Do I Do All This?

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Buzzient Makes Enterprises Social

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

• Extensive Experience with Enterprise Applications and Social Business

• Solutions for Oracle, Salesforce, Siebel, NetSuite, Zendesk, and other apps

• More Info available at www.buzzient.com

Buzzient

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

What Happens if I Don’t “Go Social”?

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An Un-Social Enterprise Ends Badly

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Thanks for Viewing!(All Star Wars imagery property of George Lucas, Skywalker Ranch, etc. So please don’t sue…)

Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance

Social Business Transformation

Buzzientwww.buzzient

Timothy B. Jones, CEOtbj@buzzient.com

@tbjbuzzient