Post on 22-Dec-2015
Business Owner InterviewBusiness Owner Interview
~ BAGELS~ BAGELS & & MORE ~MORE ~
Akina ShirayamaAkina ShirayamaIntroduction to BusinessIntroduction to Business
BAGELS & MOREBAGELS & MORE
Owner: Mr. David RamdeoOwner: Mr. David Ramdeo
Address:Address:
331 Lexington Avenue 331 Lexington Avenue (corner of 39th St.)(corner of 39th St.)New York NY 10016-2658New York NY 10016-2658
Tel: 212-297-0666Tel: 212-297-0666
Menu: Menu: http://http://www.menupages.com/restaurantdetawww.menupages.com/restaurantdetails.asp?areaidils.asp?areaid=0&restaurantid=2664&neighborhood=0&restaurantid=2664&neighborhoodid=0&cuisineid=8&home=Yid=0&cuisineid=8&home=Y
BAGELS & MORE BAGELS & MORE Cont’dCont’d
Hours of Operation:Hours of Operation:Mon thru Fri; 6:30 AM to 8 PMMon thru Fri; 6:30 AM to 8 PMSaturday; 6:30 AM to 3 PMSaturday; 6:30 AM to 3 PMSunday; 6:30 AM to 1 PMSunday; 6:30 AM to 1 PM
Delivery Service:Delivery Service:Mon thru Friday; 6:45 AM to 7:45 Mon thru Friday; 6:45 AM to 7:45
PMPMSaturday; 6:45 AM to 3 PMSaturday; 6:45 AM to 3 PM
Delivery Area:Delivery Area:From 34th Street to 45th Street From 34th Street to 45th Street
and 1st Ave to 6th Aveand 1st Ave to 6th Ave
OUTSIDEOF
THESTORE
INSIDEOF
THESTORE
Japanese BreakfastJapanese Breakfast
GOALGOAL
Expand the knowledge about the Expand the knowledge about the BusinessBusiness
Know the Actual Conditions of Know the Actual Conditions of Owning a BusinessOwning a Business
Find the Key to SuccessFind the Key to Success
AGENDA / PLANAGENDA / PLAN
Process of Starting a BusinessProcess of Starting a Business
Task & ResponsibilityTask & Responsibilityof an Owner of a Bakeryof an Owner of a Bakery
Form of Business OwnershipForm of Business Ownership
Way to Deal withWay to Deal withCustomers & EmployeesCustomers & Employees
Strategy to CompeteStrategy to Compete
Owner’s Main IdeasOwner’s Main Ideas
Know the…
Beginning & ExperienceBeginning & Experience
Delivery ManDelivery Man
1 year1 year
DelimanDeliman
3 years3 years
OwnerOwner
since 1990since 1990
He bought a store
from his friend.
Task & ResponsibilityTask & Responsibility
Work Six Days a Week from 6:30Work Six Days a Week from 6:30
Bake BakeriesBake Bakeries
Train & MotivateTrain & Motivate EmployeesEmployees
Purchase SuppliesPurchase Supplies& Deal with Vendors& Deal with Vendors
Communicate with CustomersCommunicate with Customers
Listen to Customer’s NeedListen to Customer’s Need& Think Out New Products& Think Out New Products
Keep RecordsKeep Records
CORPORATIONCORPORATION
It’s Easy to Raise CapitalIt’s Easy to Raise Capital
He Can Feel FreeHe Can Feel Free
There is No DisagreementsThere is No DisagreementsUnlike Partnerships Unlike Partnerships
He Told MeCorporation is Good
Because…
To CustomersTo Customers
Customer is Always Right !Customer is Always Right !
Build / Gain the TrustBuild / Gain the Trust
FriendlyFriendly
Pleasant MannerPleasant Manner
Good PriceGood Price
To EmployeesTo Employees
Hire, Train and SuperviseHire, Train and Supervise
Give a Raise, Break, Discount Give a Raise, Break, Discount and Free Foodand Free Food
Medical CareMedical Care
RequirementsRequirements Work Hard and FastWork Hard and Fast Good Customer Service SkillsGood Customer Service Skills HonestyHonesty
Compete with OthersCompete with Others
Set the Price Same as the CompetitorSet the Price Same as the Competitor Better Customer ServiceBetter Customer Service Better ProductsBetter Products Better AdvertisingBetter Advertising
Main IdeaMain Idea~Three Important Things~~Three Important Things~
Attract CustomersAttract Customers
Have Good Products & ItemsHave Good Products & Items
Have Good EmployeesHave Good Employees
Main IdeaMain Idea Cont’dCont’d
Keep AdvertisingKeep Advertising
Get a Good LocationGet a Good Location
Have a Good Customer ServiceHave a Good Customer Service& Make Frequent Customers& Make Frequent Customers
Make Good PriceMake Good Price
Be Better than CompetitorsBe Better than Competitors
Work with Fast PaceWork with Fast Pace& Do Quick Thinking& Do Quick Thinking
CONCLUSIONCONCLUSION
He Has…He Has… a Suitable Personalitya Suitable Personality
as an Owneras an Owner He Has Skills & ExperienceHe Has Skills & Experience He Has Good EmployeesHe Has Good Employees
I Learned about…I Learned about… the Conditions of Owning a Bakerythe Conditions of Owning a Bakery
the Businessthe BusinessMore Than I Did BeforeMore Than I Did Before
☆☆His Store will be around one year from now☆His Store will be around one year from now☆
☆☆I’ll Keep in Touch with the Owner☆I’ll Keep in Touch with the Owner☆
☆☆I Recommend This Business for an Internship☆I Recommend This Business for an Internship☆
The END