GGLLOOSSSSAARRYYBUSINESSa

“Accountants are the witch-doctorsof the modern world and

willing to turn their hands to any kind of magic.”

– Charles Eustace Harman

AccountantAccountant

“The world is moving so fast these days that the one who says it can’t

be done is generally interrupted by someone doing it.”

– Harry Emerson Fosdick

ActionAction

“Every advertisement should be thought of as a contribution to the

complex symbol which is the brand image.”

– David M. Ogilvy

AdvertisingAdvertising

“People are definitely a company’s greatest asset. It doesn’t make any difference whether the product is cars or cosmetics. A company is

only as good as the people it keeps.”

– Mary Kay Ash

AssetsAssets

“Nobody raises his reputation by lowering others”

– Anonymous

BackbitingBackbiting

“Accomplishing the impossible means only that the boss will add

it to your regular duties.”

– Doug Larson

BossBoss

“It is not best that we all should think alike, it is differences

of opinion that make horse races.”

– Mark Twain

BrainstormBrainstorm

“ We’re not in the business of keeping the media companies alive.

We’re in the business of connecting with consumers.”

– Trevor Edwards

BrandingBranding

“A budget tells us what we can’tafford, but it doesn’t keep us

from buying it.”

– William Feather

BudgetBudget

“Bureaucracy defends the status quo long past the time when the

status quo has lost its status.”

– Laurence J. Peter

BureaucracyBureaucracy

“Business is not financial science, it's about trading, buying and selling. It’s about creating a product or service so

good that people will pay for it.”

– Anita Roddick

BusinessBusiness

“It takes more than capital to swingbusiness. You’ve got to have the

A. I. D. degree to get by – AdvertisingInitiative, and Dynamics.”

– Isaac Asimov

CapitalCapital

“Capitalism is a system of competitive exploitation.”

– Dr. Tony Aidoo

CapitalismCapitalism

“When people keep telling you that you can’t do a thing, you kind of like to try it.”

– Margaret Chase Smith

ChallengeChallenge

We must always change, renew, rejuvenate ourselves;

otherwise, we harden.

– Goethe

ChangeChange

“Communication leads to community, that is, to understanding,

intimacy and mutual valuing.”

– Rollo May

CommunicationCommunication

“Competition brings out the best in products and the worst in people.”

– David Sarnoff

CompetitionCompetition

“The consumer isn’t a moron.She is your wife.”

– David Ogilvy

ConsumerConsumer

“What you do speaks so loudly that I cannot hear what you say.”

– Ralph Waldo Emerson

ControlControl

“People are going to want, and be able, to find out about the citizenship of a brand, whether it is doing the right things socially,

economically and environmentally.”

– Mike Clasper

CSRCSR

“A painter told me that nobody could draw a tree without in some

sort becoming a tree.”

– Ralph Waldo Emerson

CreativityCreativity

“Credit is a system whereby a person who can’t pay gets another person who can’t pay to guarantee that he can pay.”

– Charles Dickens

CreditCredit

“For an adequate formation of a culture, the involvement of the whole man is required, whereby he exercises his

creativity, intelligence, and knowledge of the world and of people.”

– Pope John Paul II

CultureCulture

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important

aspect of the customer experience a little bit better.”

– Jeff Bezos

CustomerCustomer

“Politeness and consideration for others is like investing pennies and

getting dollars back.’

– Thomas Sowell

Customer ServiceCustomer Service

“Bad debt is sacrificing your future dayneeds for your present day desires.”

– Suze Orman

DebtDebt

“You cannot build character and courage by taking away a man's

initiative and independence.”

– Abraham Lincoln

DelegationDelegation

“When you have disciplined people, you don’t need hierarchy. When you have disciplined

thought, you don’t need bureaucracy. When you have disciplined action, you

don’t need excessive control.”

– Jim Collins

DisciplineDiscipline

“We have become not a melting potbut a beautiful mosaic. Different people, different beliefs, different yearnings,different hopes, different dreams.”

– Jimmy Carter

DiversityDiversity

“Earnings can be pliable as putty when the a charlatan heads the

company reporting them.”

– Warren Buffet

EarningsEarnings

“Well, I won’t say I can or I can’t; but if I do, I do it before most people

get up in the morning.”

– Paul 'Bear' Bryant

EffectivenssEffectivenss

“Trifles make perfection, but perfection is no trifle.”

– Michelangelo

EfficiencyEfficiency

“Always treat your employees exactly as you want them to treat

your best customers.”

– Stephen Covey

EmployeesEmployees

“Ethics is knowing the difference between what you have a right to do and what is right to do.”

– Potter Stewart

EthicsEthics

“Only passions, great passions, can elevate the soul to great things.”

– Denis Diderot

ExecutionExecution

“Experience is the child of thought, and thought is the child of action.

We cannot learn men from books.”

– Benjamin Disreali

ExperienceExperience

“Get the facts, or the facts will get you. And when you get them, get them right,

or they will get you wrong.”

– Dr. Thomas Fuller

FactsFacts

“It sometimes seems to me that I have spent all my life trying to persuade

bankers to extend their loans.”

– Richard Branson

FinanceFinance

“I find hope in the darkest of days, and focus in the brightest. I do not judge

the universe.”

– Dalai Lama

FocusFocus

“It’s really hard to design products by focus groups. A lot of times,people don’t know

what they want until you show it to them.”

– Steve Jobs

ForecastForecast

“An executive knows something about everything, a technician knows everything

about something and the switchboard operator knows everything.”

– Harold Coffin

FrontlineFrontline

“Globalisation has gone wrong, as it has no rules. Multinationals are almost above the

law. They are so huge they are bigger than governments.”

– Dick Smith

GlobalisationGlobalisation

“Growth for the sake of growth is the ideology of the cancer cell.”

– Edward Abbey

GrowthGrowth

“Endeavours succeed or fail because of the people involved. Only by attracting the best

people will you accomplish great deeds.”

– Colin Powell

Human CapitalHuman Capital

“Be more splendid, more extraordinary. Use every moment to fill yourself up.”

– Oprah Winfrey

ImageImage

“There is a boundary to men’s passions when they act from feelings; but none when

they are under the influence of imagination.”

– Edmund Burke

ImaginationImagination

“He who every morning plans the transaction of the day and follows out that

plan, carries a thread that will guide him through the maze of the most busy life.”

– Victor Hugo

ImplementatonImplementaton

“The Internet is the heart of this new civilization, and telecommunications are

the nervous system, or circulatory system.”

– Carlos Slim Helu

InternetInternet

“Just as energy is the basis of life itself, and ideas the source of innovation, so is innovation the vital spark of all human change, improvement and progress.”

– Ted Levitt

InnovationInnovation

“He wants to get something for nothing. He does not wish to work. He doesn’t

even wish to have to think.”

– Jesse Livermore

InvestorInvestor

“I insist that we continually ask our staff for any suggestions they might have,

and I try my hand at their jobs.”

– Richard Branson

JobJob

“A person who graduated yesterday and stops studying

today is uneducated tomorrow.”

– Anonymous

Knowledge ManagementKnowledge Management

“Labour is prior to, and independent of, capital. Capital is only the fruit of labour, and

could never have existed if labour had not first existed. Labour is superior to capital,

and deserves much the higher consideration.”

– Abraham Lincoln

LabourLabour

“The quality of a leader is reflected in the standards they

set for themselves.”

– Ray Kroc

LeadershipLeadership

“There are really only three types of people: those who make things happen,

those who watch things happen, and those who say, what happened?”

– Ann Landers

ManagementManagement

“ Our belief is that marketing and product have converged. The consumer doesn’t

separate the marketing experience from the product experience.”

– Ajaz Ahmed

MarketingMarketing

“Meetings are a symptom of badorganisation. the fewermeetings the better.”

– Peter F. Drucker

MeetingsMeetings

“Bureaucrats write memoranda both because they appear to be busy when they are writing and because the memos, once

written, immediatelybecomes proof that they were busy. ”

– Charles Peters

MemoMemo

“There is only one way... to get anybody to do anything. And that is by making

the other person want to do it.”

– Dale Carnegie

MotivationMotivation

“The most important trip you may take in life is meeting people half way.”

– Henry Boyle

NegotiationsNegotiations

“The future is not an inheritance, it is an opportunity and an obligation.”

– Bill Clinton

OpportunityOpportunity

“Another word for outsourcing is trade – an endeavour, as economists learned early on, that benefits both

parties to the exchange.”

– James Glassman

OutsourceOutsource

“What I hear, I forget. What I see, I remember. What I do, I understand.”

– Confucius

ParticipationParticipation

“Treat employees like partners, and they act like partners.”

– Fred A. Allen

PartnersPartners

“In preparing for battle I have alwaysfound that plans are useless, but

planning is indispensable.”

– Dwight D. Eisenhower

PlanningPlanning

“Being powerful is like being a lady. If you have to tell people

you are, you aren't.”

– Margaret Thatcher

PowerPower

“When you confront a problem, you begin to solve it.”

– Rudy Giuliani

ProblemProblem

“I don’t design clothes, I design dreams.”

– Ralph Lauren

ProductProduct

“Not doing more than the average is what keeps the average down.”

– William M. Winans

ProductivityProductivity

“A professional is someone who can do his best work when he doesn't feel like it.”

– Alistair Cooke

ProfessionalismProfessionalism

“The most important single central fact about a free market is that no exchange takes place unless both parties benefit.”

– Milton Friedman

ProfitProfit

“It must be considered that there is nothing more difficult to carry out nor more

doubtful of success nor more dangerous to handle than to initiate a new

order of things.”

– Machiavelli

Project ManagementProject Management

“Any organisation is like a septic tank. The really big chunks rise to the top.”

– John Imhoff

PromotionPromotion

“Propaganda will never die out. Intelligent men must realise that propaganda is the

modern instrument by which they can fight for productive ends and help to bring order

out of chaos.”

– Edward Bernays

Public RelationsPublic Relations

“Most quality programs fail for one or two reasons. They have system without

passion, or passion without system. You must have both.”

– Tom Peters

QualityQuality

“Many people die with their music still in them. Why is this so? Too often it is because

they are always getting ready to live. Before they know it, time runs out.”

– Oliver Wendell Holmes

ReadinessReadiness

“Hire people who are better than you are, then leave them to get on with it...; Look for people who will aim the remarkable,

who will not settle for the routine.”

– David M. Ogilvy

RecruitmentRecruitment

“Don't invest in anything that you don’t understand. Do your research first.”

– Paul Clitheroe

ResearchResearch

“Instead of saying that man is the creature of circumstances, it would be nearer the mark to say that manis the architect of circumstances.”

– Thomas Carlyle

ResponsibilityResponsibility

“The woods would be very silent if no birds sang except those

that sang best.”

– Henry Van Dyke

RiskRisk

“Sales are contingent upon the attitude of the salesman, not the

attitude of prospect.”

– William C. Stone

SalesSales

“The definition of salesmanship is the gentle art of letting

the customer have it your way.”

– Ray Kroc

SalesmanshipSalesmanship

“ Most people think ‘selling’ is the same as ‘talking’. But the most effective

salespeople know that listening is the most important part of their job.”

– Roy Bartell

SellingSelling

“When somebody buys a stock it’s because they think it’s going to go up and the

person who sold it to them thinks it’s going to go down. Somebody’s wrong.”

– George Ross

SharesShares

“Today, a skilled manager makes more than the owner. And owners fight each

other to get the skilled managers.”

– Mikhail Khodorkovsky

SkillSkill

“When share markets are booming it’s easy to believe the propaganda that shares will

always bounce back from a fall and that shares always outperform other

investments over the long term.”

– Annette Sampson

Stock ExchangeStock Exchange

“Stories are the creative conversion of life itself into a more powerful, clearer,

more meaningful experience. They are the currency of human contact.”

– Robert McKee

StorytellingStorytelling

“It is not the strongest of the species that survive, nor the most intelligent, but

the one most responsive to change.”

– Charles Darwin

StrategyStrategy

“Stress is when you wake up screaming and realise

you haven’t fallen asleep yet.”

– Anonymous

StressStress

“Great ability develops and reveals itself increasingly with every

new assignment.”

– Baltasar Gracian

TalentTalent

“A corporation’s primary goal is tomake money. Government’s primary

role is to take a big chunk of that money and give it to others.”

– Larry Ellison

TaxTax

“One man can be a crucial ingredient on a team, but one man

cannot make a team.”

– Kareem Abdul-Jabbar

TeamTeam

“It lets people be creative. It lets people be productive. It lets people learn things

they didn’t think they could learn before, and so in a sense it is all about potential.”

– Steve Ballmer

TechnologyTechnology

“The empires of the future are the empires of the mind.”

– Sir Winston Churchill

The FutureThe Future

“A wise person does at once, what a fool does at last. Both do the same

thing; only at different times.”

– Baltasar Gracian

Time ManagementTime Management

Training is everything. The peach was once a bitter almond;

cauliflower is nothing but cabbage with a college education.

– Mark Twain

TrainingTraining

“Before you journey, observe the wind carefully, detect its direction,

and then follow it.”

– Chin-Ning Chu

TrendsTrends

“Talent is cheaper than table salt. What separates the talented individual from the

successful one is a lot of hard work.”

– Stephen King

WorkWork

“Everyone needs to be valued. Everyone has the potential to

give something back.”

– Princess Diana

ValueValue

“I skate to where the puck is going to be, not to where it has been.”

– Wayne Gretzky

VisionVision

Hilary Richard Sam

kodwobrumpon@hotmail.com

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