BUSINESS COMMUNICATION.

TOPICS.

DEFINATION:- OBJECTIVES:- TYPES OF BUSINESS COMMUNICATION:- BUSINESS COMMUNICATION PROCESS:- PRINCIPLES OF BUSINESS

COMMUNICATION:- BARRIERS TO BUSINESS

COMMUNICATION:-

DEFINATION.

“Business communication is nothing but, the communication between the people in the organization for the purpose of carrying out the business activities. It may be oral, verbal, written etc.”

TYPES OF BUSINESS COMUNICATION.

ANOTHER TYPES OF BUSINESS COMUNICATION.

Verbal communication:- Non-verbal communication:- Written communication:- Employment communication:- Electronic communication:-

OBJECTIVES.

Define and understand communication and the communication process.

List and overcome the filters/barriers in a communication process.

Practice active listening. Tips to improve verbal and non verbal

communication.

What are the most common ways we communicate?

Spoken Word

Written Word

Visual Images

Body Language

BUSINESS COMMUNICATION PROCESS.

SENDER(encodes)

RECEIVER(decodes)

Barrier

Barrier

Medium

Feedback/Response

PRINCIPLES OF BUSINESS COMMUNICATION.

Clarity:- Completeness:- Conciseness:- Courtesy:- Consideration:- Correctness:-

IMPORTANCE OF BUSINESS COMMUNICATION.

Communication is important because it is about how information is sent and received within firms.

The way information is communicated is often governed by how firms are structured.

BARRIERS TO BUSINESS COMMUNICATION.

Noise:- Inappropriate medium:- Assumptions/Misconceptions:- Emotions:- Language differences:- Poor listening skills:- Distractions:-

PRESENTED BY :-JIGNAL J GOSAI.ROLL NO. :-21.