Post on 16-Apr-2017
Business and Systems Aligned. Business Empowered.TM
IT Data Center Automation(iDCA)
Solution for IT Operations
© 2002 BearingPoint, Inc. Integration Services 2
Key Business IssuesIn today’s market, organizations need to rethink their business model, embrace innovative ways of doing business and create differentiating capabilities.
Cost Take-out Pressure
Operational Alignment
Process Fragmentation
Technology Advancement
Natural Expansion
Service Improvement
Challenges
© 2002 BearingPoint, Inc. Integration Services 3
IT Data Center Lessons Learned
General problem set
Manual Processes main avenue of performing work – no ability to scale Organizational hand-offs are abundant Operations has limited insight to vendor selections and product
development Lack of end to end visibility into processes – hand-offs to “black holes”
across organizational or departmental boundaries Reporting and KPI’s require heroic effort to generate Data Repositories disparate between Trouble Ticketing, Excel
spreadsheets, Access Databases, and paper filing Operations at the “end of the stream” in most processes Change Management system processes have trouble scaling as client
base grows Little asset control and management
© 2002 BearingPoint, Inc. Integration Services 4
To drive operational excellence in the management and operation of the technology chain an enterprise needs to create a ‘Service Factory’ environment which provides:
Automated Business Processes – Business Process Automation centered around Information Technology Services encapsulated in the entire “Inception to Implementation” scenario
Automated IT Infrastructure Provisioning – Automating the provisioning of the technology to provide speed, consistency and quality of service
Project Management – Re-use existing or develop Project Management Portal
Operations Portal – A Single “Pane of Glass” that facilitates the access to all components of the Service Factory. An Operations Portal which enables a consistent look and feel across a multitude of environments
Service and Performance Management (NOC Tools) – The ability to monitor, manage and meet Service Level Agreements through real time event management, problem tracking, problem management and SLA monitoring.
Automated Key Performance Indicators and Reporting of Service Factory - To bring visibility to key metrics and to assist real time decision making on implementations, outages and performance related issues
The iDCA Solution
© 2002 BearingPoint, Inc. Integration Services 5
Traditional Integration Strategy
Proprietary technologies and skill sets
Multiple communication infrastructures
High cost of license, consulting and ownership
Lots of turf control and organizational issues
Rigid, Costly and Difficult to OperateSilos of information and Islands of integration—Done “Once in a Row”
© 2002 BearingPoint, Inc. Integration Services 6
Oracle 9iAS Integration StrategyReliably Connect and Coordinate Interaction of Processes
Reliable communications backbone Process driven Architecture Intelligent routing XML transformation Extensible network
© 2002 BearingPoint, Inc. Integration Services 7
Oracle 9iAS ProcessConnect Suite
© 2002 BearingPoint, Inc. Integration Services 8
Oracle 9iAS ProcessConnect Suite
Oracle9i Application Server (J2EE)
Http/s
Smtp
Ftp
ebXML
RosettaNet
EDI
SOAP
B2B ServicesOracle11i
SAP R3
Peoplesoft
JMS
JDBC
JCA
MQSeries
Adapters
Security Validation Transformation
Business Process Management
Trading Partner Management
Logging Monitoring TransactionManagement
Run-Time / Common Services
Design Monitor Analyze
Design Metadata Run-Time MetadataMetadata
Tools
© 2002 BearingPoint, Inc. Integration Services 9
iDCA Solution
© 2002 BearingPoint, Inc. Integration Services 10
Contact Information
Bobby Soni Managing Director, Tech IntegrationBearingPoint500 E MiddlefieldSan Francisco, CA 94043E-Mail: bsoni@bearingpoint.net
Kevin RussoSenior Manager, Tech IntegrationBearingPoint757 3rd AvenueNew York, NY 10017E-Mail: krusso@bearingpoint.net
Jason VielSenior Consultant, Tech IntegrationBearingPoint7301 North, Highway 161Irving, TX 75039E-Mail: jviel@bearingpoint.net