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Video Wall User Experience Multi-Touch

May 25, 2011

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• Fortune 200 systems integration firm (NYSE: CSC)

• 93,0000 professionals servicing clients across more than 90 countries

• Long-term commitment to user experience and usability engineering

• UX practice leader based in CSC’s office in Waltham, MA

Multi-Touch Video Wall – User Experience

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• Newton MessagePad (1993)

• Minority Report – “The Talk of UX” (2002)

• iPod Synchronization (2001)

• iPhone – Mini Multi-touch (2007)

• iPad – Tablet Multi-touch (2010)

• RIM PlayBook, Galaxy, Zoom

Multi-Touch In Mobile Phone and Tablets

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Rocket Scientists – Adobe AIR (PlayBook)

• Adobe AIR development environment for RIM PlayBook (multi-touch)

• Demos for recently released platform

• Capabilities for multi-touch video walls

• Rocket Science exhibit demos at Johnson Space Center

• Business applications given interest in multi-touch and collaborative work

• Synergies with “whiteboard to boardroom” concept within Management Consulting as part of our Vis-EDGE process

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What Is a Multi-Touch Video Wall?

• A display surface that recognizes the presence of two or more points of contact with the surface

• Single display or series of displays joined together to form a seamless experience

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Multi-Touch Video Wall – Design Landscape

• MultiTouch Ltd. (Finland)

http://multitouch.fi/products/

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Multi-Touch Video Wall – 3M Touch Systems

• Glide across the screen while maintaining positive contact and can track 10 simultaneous touch events

http://3m.com

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• Jeff Han – 2006 – TED Conference (Technology Entertainment Design)

• Focus on HCI since days at NYU

• Creating CNN’s giant touch screen “Magic Wall”

• Geo-Spatial & Geo-intelligence

• No upper limit on touch points

http://perceptivepixel.com

Software User Experience – Perceptive Pixel

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• Collaborative work with multiple users side-by-side on the same interface

• Interactive digital signage

• Educational walls for museum exhibits

• Kiosks (retail, financial information, maps, surveillance, ATM, etc.)

• Gaming

• Scaling smart phone or tablet interfaces to large displays

• Siemens Identity Display

Real-World Applications

http://www.youtube.com/embed/L1kVopprSRo

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• Complexity in programming - more options for user interactions

• Visual orientation

• Touches

• Multiple users

• Simultaneous touches

User Interface Design Challenges

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CSC Vis-EDGE process – Touch Map Visualization

http://www.youtube.com/watch?v=udvp1egJID8

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CSC UX Example – Environ-Master

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CSC UX Example – Green Grid

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CSC UX Example – Field Tech 360

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CSC UX Example – Patient In Your Pocket

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Future…

http://www.youtube.com/watch?v=b88PlcROy74

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Contact Us

Tony J. Brown, Ph.D

Practice Lead,

User Experience

CSC, GBS Americas

404 Wyman Street, Suite 355

Waltham, MA 02451

p. 617.543.9741

tbrown77@csc.com