BRIDGE THE GAPUSABILITY CONSIDERATIONS FOR

Gary ManskeChannel Development Executive

WHAT WILL WE COVER?

• END USER CONSIDERATIONS WHEN MOVING TO SKYPE FOR BUSINESS• HOW THE BRIDGE OPERATOR CONSOLE FILLS FUNCTIONALITY GAPS• TRANSITIONING TO SKYPE FOR BUSINESS

THE BASICS: HANDLING MULTIPLE CALLS

OTHER CONSIDERATIONS

Legacy PBX Functionality

Enhanced Presence Visibility

Response Group Monitoring

Sharing Call Info to 3rd Party Apps

Changing Others Presence

Group ActionsActive Directory Integration

Searching for people

Call Forwarding

Mobile Phone Transfer

Call Park

Transfer to Voicemail

Supervised Transfer

User Notes

TRANSFER CALLS TO THE RIGHT PERSON……INSIDE OR OUTSIDE THE OFFICE

In The Field!

Working From Home!

HOW DO YOU GET STARTED?

• HIGH VOLUME ROLES• RECEPTIONIST/OPERATORS/ATTENDANTS/

ADMINS WILL NEVER BE FULLY REPLACED• OTHER HIGH VOLUME ROLES REQUIRE

ADDITIONAL FUNCTIONALITY• DEPLOYMENT OPTIONS

• ON PREM• HYBRID• O365/ONLINE

• PLANNING FOR DEPLOYMENT• SOF• SOF ADDENDUM (BRIDGE

COMMUNICATIONS)

QUICK DEMO/OVERVIEW

• Bridge Operator Console

• Boss-Admin Exec Console

• Transitioning from Cisco to Skype for Business (LICC)

BRIDGE COMMUNICATIONS

• WHO IS BRIDGE COMMUNICATIONS?• WHAT SOLUTIONS DOES BRIDGE COMMUNICATIONS

PROVIDE?• HOW DO THESE SOLUTIONS HELP SELL SKYPE FOR

BUSINESS AND/OR ENTERPRISE VOICE?

2006 Company Emerged

2007 Began to build ‘in house’ Console

2008 Customers began looking for CUCM alternatives

2009 Joined Cisco Developer Network to build replacement for Legacy Attendant Console

2014 Completed Microsoft Partner Network Competency Passed Microsoft Application Validation Testing

WHO IS BRIDGE COMMUNICATIONS?

22,000+ INSTALLS99%+ RENEWAL RATE

“…It just plain works - you won't be disappointed.” Allen Olson, Senior Systems Administrator - Seattle Seahawks

TODAYWorking closely with Microsoft.

First Attendant Console to be Certified for Skype for Business.

A Fargo based Microsoft ISV focused on bridging gaps for

Skype for Business customers.

PROVEN: Over 22,000 Clients Installed

RELIABLE: 99%+ Renewal Rate

SCALABLE: Installations from 5-500,000 End Points

Customer Sampling

BRIDGE COMMUNICATIONS SOLUTIONS• BRIDGE OPERATOR CONSOLE

• BUILT FOR SKYPE FOR BUSINESS• ENTERPRISE GRADE (SCALABLE)• FAMILIAR INTERFACE• FEATURE RICH• EXTENDABLE SOLUTIONS

Bridge Operator Console

Call RecordingSkype for Business / CUCM Integration

Boss-Admin Executive Console

ADDITIONAL CAPABILITIES/CONSIDERATIONS

• SCALABILITY• LICENSING• TECHNOLOGY

• EXCHANGE INTEGRATION• CALL RECORDING• MEDICAL CONNECTOR• GROUP MESSAGING• HIGH AVAILABILITY OPTION

Demo Trial Quote Purchase

WE KEEP IT SIMPLE…

Demo

Trial

Quote

Purchase

CALL TO ACTION

• ENGAGE CONCURRENCY• SCHEDULE A DEMO• REQUEST A TRIAL KEY• REQUEST A QUOTE

• CALL OR EMAIL WITH QUESTIONS:• 701-212-4797• SALES@BRIDGEOC.COM

CONTACT

• SALES@BRIDGEOC.COM• PARTNERS@BRIDGEOC.COM• 701-212-4797• WWW.BRIDGEOC.COM

Gary ManskeSenior Executive of Channel Development+1.701.532.2940 - Office+1.701.306.1928 – MobileEmail gary.manske@bridgeoc.comsip:gary.manske@bridgeoc.com