Breaking Boundaries

April 2012

What is Breaking Boundaries ?

• For local authorities this means working outside of the public sector

• Offering services directly to third parties

• Making third party alliances with appropriate organisations

• Joint marketing

• Including works and services in the offer

• Access to wider services such as legal, regulatory etc.

Why Break Boundaries ?

• Stretching staff with a variety of work and market place deadlines

• Retaining skills

• Maintaining critical work loads

• Increasing individual and organisational flexibility

Criteria for Breaking Boundaries ?

• Must not be counter to Islington’s corporate aims

• Have general executive approval

• No unreasonable financial risk

• No significant PI or reputational risk

• Cannot detract from delivering services to Islington

Types of Breaking Boundaries ?

• Works

•House clearances

•Groundworks

•Bespoke fitters service

• Consultancy at the Private/Public Boundary

•Client support

•Bid support

•IT development

•Product review

Examples of Breaking Boundaries ?

• Works

• Housing Association lumber clearance

• Grass cutting and leaf clearance in schools

• Horticultural services for Police stations

• Mower repairs and servicing for Inns of Court

• Consultancy at the Private/Public Boundary

• Critical friend for contractors and consultants with public term contracts

• Quality bids for contractors

• Energy purchasing for colleges and councils

• Software development and evaluation

Typical Breaking Boundaries ?

Fitters third party works -12 months

0

50,000

100,000

150,000

200,000

250,000

Apr11 May11 40695 July11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12 Mar-12

Breaking Boundaries - Client Lists

Public Sector

GCHQ

Pentonville Prison

Holloway Prison

Royal Mail

Met Police

Islington NHS

London Councils

Lambeth

Kensington & Chelsea

L B Harrow

L B Enfield

L B Haringey

L B Camden

L B Barnet

City of London

LB Waltham Forest

LOTAMB

Types of Breaking Boundaries ?

Schools & Colleges

City & Islington College

Lambeth College

Samuel Rhodes School

Housing

Peabody Estate

Eton House

St Pancras HA

Hyde Northside

Private

Middle Temple

Project Centre

Enterprise

Lincolns Inn

Atkins

EnterpriseMouchel

Summary of Breaking Boundaries

• Works

• Staff esteem has increased together with financial awareness

• Customer care has improved due to dealing with more demanding private clients

• Income has removed the need for redundancies

• Consultancy

• Valuable insights into preparing and evaluating bids

• Success in quality bids has confirmed what we are ‘doing right’

• Tempo of working and programming has improved

• Services have been retained and alliances developed with consultants