Post on 01-Nov-2014
description
BrandSuccess
©JamesBarber
"Any damn fool can put on a deal, but it takes genius, faith and perseverance to create a brand.“
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarberKevin Robers, The Lovemarks Effect
PERFORMANCE
innovationqualityserviceidentityvalue
TRUST
reliabilityeaseopennesssecurity
REPUTATION
leadershiphonestyresponsibilityHIĆFDF\
5(63(&7
/29(
MYSTERY
great storiespast,present & futuretaps into dreamsmyths & iconsinspiration
SENSUALITY
soundsighttastetouchscent
INTIMACY
commitmentempathypassion
BRANDS
Low Love
High Respect
Products
Low Love
Low Respect
LOVEMARKS
High Love
High Respect
FADS
High Love
Low Respect
RESPECT
LOVE
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarberKevin Robers, The Lovemarks Effect
PERFORMANCE
innovationqualityserviceidentityvalue
TRUST
reliabilityeaseopennesssecurity
REPUTATION
leadershiphonestyresponsibilityHIĆFDF\
5(63(&7
/29(
MYSTERY
great storiespast,present & futuretaps into dreamsmyths & iconsinspiration
SENSUALITY
soundsighttastetouchscent
INTIMACY
commitmentempathypassion
BRANDS
Low Love
High Respect
Products
Low Love
Low Respect
LOVEMARKS
High Love
High Respect
FADS
High Love
Low Respect
RESPECT
LOVE
...creating affection...
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarberKevin Robers, The Lovemarks Effect
PERFORMANCE
innovationqualityserviceidentityvalue
TRUST
reliabilityeaseopennesssecurity
REPUTATION
leadershiphonestyresponsibilityHIĆFDF\
5(63(&7
/29(
MYSTERY
great storiespast,present & futuretaps into dreamsmyths & iconsinspiration
SENSUALITY
soundsighttastetouchscent
INTIMACY
commitmentempathypassion
BRANDS
Low Love
High Respect
Products
Low Love
Low Respect
LOVEMARKS
High Love
High Respect
FADS
High Love
Low Respect
RESPECT
LOVE
...creating affection...
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarberKevin Robers, The Lovemarks Effect
PERFORMANCE
innovationqualityserviceidentityvalue
TRUST
reliabilityeaseopennesssecurity
REPUTATION
leadershiphonestyresponsibilityHIĆFDF\
5(63(&7
/29(
MYSTERY
great storiespast,present & futuretaps into dreamsmyths & iconsinspiration
SENSUALITY
soundsighttastetouchscent
INTIMACY
commitmentempathypassion
BRANDS
Low Love
High Respect
Products
Low Love
Low Respect
LOVEMARKS
High Love
High Respect
FADS
High Love
Low Respect
RESPECT
LOVE
...creating affection...
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber4D Branding, Thomas Gadd, 2001
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
Perceived benefit of product or service.
FUNC
TIONA
L
4D Branding, Thomas Gadd, 2001
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
The ability to create insight or guidance for the individual.
MENTAL
Perceived benefit of product or service.
FUNC
TIONA
L
4D Branding, Thomas Gadd, 2001
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
The ability to create insight or guidance for the individual.
MENTAL
Perception of responsibility in your industry, society, locally, or globally.
SPIRITUAL
Perceived benefit of product or service.
FUNC
TIONA
L
4D Branding, Thomas Gadd, 2001
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
The ability to create insight or guidance for the individual.
MENTAL
The ability to create a social context for a
group.
SOCIAL
Perception of responsibility in your industry, society, locally, or globally.
SPIRITUAL
Perceived benefit of product or service.
FUNC
TIONA
L
4D Branding, Thomas Gadd, 2001
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
The ability to create insight or guidance for the individual.
MENTAL
The ability to create a social context for a
group.
SOCIAL
Perception of responsibility in your industry, society, locally, or globally.
SPIRITUAL
Perceived benefit of product or service.
FUNC
TIONA
L
4D Branding, Thomas Gadd, 2001
Brand must deliver on all 4 dimensions.
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
Success story?
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
‘Whenever you encounter Virgin, it’s cheaper, better quality and a much nicer atmosphere’
‘I appreciate Virgin’s commitment to challenge big and oblivious corporations’
SPIRITUAL DIMENSION
FUNCTIONAL DIMENSION
SOCIAL DIMENSION MENTAL DIMENSION‘I like Virgin, they’re like a great friend. We share values, attitudes towards life and like to have fun’
‘Virgin makes me feel good. When I’m on that plane it feels mentally relaxing’
Success story?
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
PERFORMANCE
innovationqualityserviceidentityvalue
TRUST
reliabilityeaseopennesssecurity
REPUTATION
leadershiphonestyresponsibilityHIĆFDF\
5(63(&7
/29(
MYSTERY
great storiespast,present & futuretaps into dreamsmyths & iconsinspiration
SENSUALITY
soundsighttastetouchscent
INTIMACY
commitmentempathypassion
HOT
WAR
MCO
LD
HOT
WAR
MCO
LD
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
PERFORMANCE
innovationqualityserviceidentityvalue
TRUST
reliabilityeaseopennesssecurity
REPUTATION
leadershiphonestyresponsibilityHIĆFDF\
5(63(&7
/29(
MYSTERY
great storiespast,present & futuretaps into dreamsmyths & iconsinspiration
SENSUALITY
soundsighttastetouchscent
INTIMACY
commitmentempathypassion
HOT
WAR
MCO
LD
HOT
WAR
MCO
LD
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber “PERFORMANCE
innovationqualityserviceidentityvalue
TRUST
reliabilityeaseopennesssecurity
REPUTATION
leadershiphonestyresponsibilityHIĆFDF\
MYSTERY
great storiespast,present & futuretaps into dreamsmyths & iconsinspiration
SENSUALITY
soundsighttastetouchscent
INTIMACY
commitmentempathypassion
HOT
WAR
MCO
LD
HOT
WAR
MCO
LD5(63(&7
/29( They were so successful for so
long, they didn't have to question their marketing or product development ability. Jon Salisbury, Toy News, 2004
“Announced $200US million loss - its biggest ever - with sales falling by more than a quarter.
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
BRANDIDENTITYTRAPS
Brand Identity Trap, David Aaker, 2004
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
BRANDIDENTITYTRAPS
Brand Identity Trap, David Aaker, 2004
Brand ImageTrap
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
BRANDIDENTITYTRAPS
Brand Identity Trap, David Aaker, 2004
Brand ImageTrap
ExternalPerspective Trap
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
BRANDIDENTITYTRAPS
Brand Identity Trap, David Aaker, 2004
Brand ImageTrap
ExternalPerspective Trap
Brand PositionTrap
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
BRANDIDENTITYTRAPS
Brand Identity Trap, David Aaker, 2004
Brand ImageTrap
ExternalPerspective Trap
Brand PositionTrap
Product AttributeFixation Trap
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
BRANDIDENTITYTRAPS
Product AttributeFixation Trap
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
BRANDIDENTITYTRAPS
Product AttributeFixation Trap
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
BRANDIDENTITYTRAPS
Product AttributeFixation Trap
Reduce a brands ability to respond to changing market.
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
BRANDIDENTITYTRAPS
Product AttributeFixation Trap
Reduce a brands ability to respond to changing market.
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
KGOY: Kids Getting Older Younger
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
KGOY: Kids Getting Older Younger
Love of the LEGO brand irrelevant?
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
KGOY: Kids Getting Older Younger
My father made another brand an offer they couldn’t refuse.
Love of the LEGO brand irrelevant?
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
SO.... WHAT DOES THIS TELL US?" "
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
SO.... WHAT DOES THIS TELL US?" "Emotional framework = 20% to 200% higher
prices + greater sales volume = ?
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
BrandValue
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
BrandValue
shifts in market trends?
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
BrandValue
shifts in market trends?
realign brand identity?
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
BrandValue
shifts in market trends?
realign brand identity?promote the brand internally?
BRANDIDENTITYTRAPS
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
BrandValue
BrandVitality
BrandStature
Relevance
Diffrentiation
Esteem
Knowledge
Relevance
an intimate understanding of the brand
how well regarded thebrand is
how approproate the brand is to you
the brand’s point ofdifference
Brand Asset Valuator (Y&R)
THE FOUR PILLARS
EnergisedDifferentiation
Relevance Esteem Knowledge
BrandValue
shifts in market trends?
realign brand identity?promote the brand internally?
BRANDIDENTITYTRAPS
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
2001 2011
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
2001 2011
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
2001 2011
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
overlap in market
segments
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
emotional frameworks?
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
ASYL: AdultsStaying YoungerLonger
emotional frameworks?
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
KGOY
ASYL
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
PERFORMANCE
innovationqualityserviceidentityvalue
TRUST
reliabilityeaseopennesssecurity
REPUTATION
leadershiphonestyresponsibilityHIĆFDF\
MYSTERY
great storiespast,present & futuretaps into dreamsmyths & iconsinspiration
SENSUALITY
soundsighttastetouchscent
INTIMACY
commitmentempathypassion
HOT
WAR
MCO
LD
HOT
WAR
MCO
LD
5(63(&7
/29(
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
PERFORMANCE
innovationqualityserviceidentityvalue
TRUST
reliabilityeaseopennesssecurity
REPUTATION
leadershiphonestyresponsibilityHIĆFDF\
MYSTERY
great storiespast,present & futuretaps into dreamsmyths & iconsinspiration
SENSUALITY
soundsighttastetouchscent
INTIMACY
commitmentempathypassion
HOT
WAR
MCO
LD
HOT
WAR
MCO
LD
5(63(&7
/29(
THE FOUR PILLARS
EnergisedDifferentiation
Relevance Esteem Knowledge
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
“Unilever’s world outlook, organisation and commercial relationships are all based on distinctive and separate brands, and have been for more than a century.” Wally Olins, 2003
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
“Unilever’s world outlook, organisation and commercial relationships are all based on distinctive and separate brands, and have been for more than a century.” Wally Olins, 2003
house of brands?
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
“Unilever’s world outlook, organisation and commercial relationships are all based on distinctive and separate brands, and have been for more than a century.” Wally Olins, 2003
house of brands?
branded house?
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
THE FOUR PILLARS
EnergisedDifferentiation
Relevance Esteem Knowledge
BRAND STRENGTH BRAND STATURE
+ +
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
THE FOUR PILLARS
EnergisedDifferentiation
Relevance Esteem Knowledge
BRAND STRENGTH BRAND STATURE
+ +
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
THE FOUR PILLARS
EnergisedDifferentiation
Relevance Esteem Knowledge
BRAND STRENGTH BRAND STATURE
+ +
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
Loss of freedom?
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
Loss of freedom?
Corporate brand vulnerable?
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
”.....the Dasani scandal has left Coke nursing a £25 million loss from cancelled production contracts DQG�DGYHUWLVLQJ�GHDOV��7KH�GDPDJH�WR�WKH�ĆUPV�UHSXWDWLRQ�LV����WLPHV�WKDW�ĆJXUH����ë
http://www.guardian.co.uk
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
IF IT AINT BROKE, why FIX IT ?
" "
brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
BrandSuccess
©JamesBarber
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brand frameworksA SPECULATIVE COMPARISON OF B2C BRANDS
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