Post on 23-Jan-2018
YOUR
CUSTOMERSARE SELLING FOR YOU
#FlipMyFunnel
You’re
already
naked.
#FlipMyFunnel
ENGAGINGWITH PROSPECTS
#FlipMyFunnel
HOW WEFLIP OUR FUNNEL
#FlipMyFunnel
PROSPECTSARE LISTENING
When considering a large business-to-business purchase, how valuable do you find the following sources
of information in determining which vendors you will include in a request for proposal (RFP) or product
pitch?*
Percent reporting the source is valuable:
Word of mouth from peers
Industry analyst reports
Private consultation with
analyst
Live events and conferences
86%
84%
83%
82%
*Blanc & Otus Survey from March 2015 #FlipMyFunnel
PROSPECTSARE SEARCHING
#FlipMyFunnel
#FlipMyFunnel
PROSPECTSARE FINDING
#FlipMyFunnel
BUILD TRUSTWITH REAL USER
REVIEWS
BUILD TRUSTWITH REAL USER
REVIEWS
User-generated content builds trust
Negative reviews are most viewed
Reviews drive customer interaction
#FlipMyFunnel
#FlipMyFunnel
The Selfie
Stick
#FlipMyFunnel
THE STIGMAOF NEGATIVE REVIEWS
#FlipMyFunnel
ADDRESSCUSTOMER CONCERNS
TAKE THE NAKED
PLEDGE
#FlipMyFunnel
DEVELOPA REVIEW STRATEGY
Build Trust With
User Reviews
Implement
Advocate Programs
#FlipMyFunnel
Brad RosenDirector of Sales at G2 Crowd
e: brosen@g2crowd.com