A REVIEW OF

By Alev Ates-BarlasOnline Learning Collaboration, 2009

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IN A NUTSHELL THE BOOK IS ABOUT…

TO BE SPECIFIC

Personal story about working virtually A theory about how virtual world works List of best practices

Our “one man” Terrence Brake,

10 years of experience in the virtual field

Regional president of TMA world

www.tmaworld.com

THEORY

Cooperation Convergence Coordination Capability Communication Cultural Intelligence

The 6 Cs Framework

COOPERATION

F2F meetings Transparent communication Establishing respect Display of enthusiasm

CONVERGENCE

Working together Sharing a group purpose Sharing same set of priorities

COORDINATION

Creating a system progress monitor Creating a responsibility map Creating small task teams Aligning work

CAPABILITY

Using the skills of the individual team members to leverage the team’s capability

Conducting an informal capability audit Project management

COMMUNICATION

Creating a formal communication plan Varying the technological tools to

communicate with each other Having one on one meetings

CULTURAL INTELLIGENCE

Developing a virtual global workplace respectful of all members’ differences

Curiosity about one’s team member

CHALLENGES

Isolation

Confusion

TOOLS TO ATTACK!

Transparency

No more confusion!

Cohesion

No more fragmentation!

Engagement

No more isolation!

KEY TAKE AWAYS

Observe the rule of 6 Cs Know how to fight the challenges of

isolation, fragmentation and confusion Embrace difference and diversity Have curiosity , humor and respect While at that have a look at the book for

a fun reading