Blackboard Federal Learning Solutions

April 10, 2013

Blackboard Professional Education

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Major Benefits of the Blackboard Learning Solution

• As a credible, high quality substitute for a classroom learning event• As a means of conducting required and critical training without the

expense of travel, lodging, or per diem• As a means of saving significant taxpayer funds• A system which can track and report training events back to the

agency LMS and collect data for the required annual training needs survey (i.e. Workforce Flexibility Act of 2004)

• The Blackboard platform complements existing LMS systems and is able to reach more employees with deeper and richer content through instructor-led courses

• Existing funding for classroom courses can be redirected for Blackboard delivery with significant cost savings

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Blackboard – Asynchronous Always Available Interactive Online Training

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With Built-in Synchronous Collaborationweb

conferencing

Virtual classes, webinars, professional development, blended learning

enterprise instant

messaging

Impromptu meetings, one-to-one collaboration, student help and services

voice authoring

Personalized coaching, Facilitation, voice feedback

mobile collaboration

Live participationin classes & meetings on a mobile device – 3G and Wi-Fi

• Mobile Tests• Push Notifications• Announcements• Results/Grades• Discussions• Content• Blogs• Journals• Roster• Tasks• Synchronous Sessions

Blackboard Mobile

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Pre-event pre-work

Formal Training Event

CoachingCommunities of Practice

Performance Support

A Continuous Virtual Learning Environment

• Facilitates learning as a continuous process

• Provides support before, during, after……and beyond

• Promotes informal learning both within and outside of a formal course context

• Captures institutional knowledge

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Classroom training Administrative LMS

Solution: a continuous virtual training platform with synchronous and asynchronous capabilities

Simulates the classroom experience at reduced cost Interactive online tools foster collaboration, engagement, and

social learning Replaced classroom training events @ est cost of $80,000/course Additional savings realized in areas of decreased content

production time, decreased content distribution costs, and decreased time spent on course revisions

The “gap” is effectively filled

Challenge: Reduce or eliminate travel / reduce costs but keep interactivity and learning outcomes high

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Challenge: Needed a cost effective training delivery strategy for residence based program and global

employees

• Training team’s responsibilities expanded from residence based Academy to worldwide employees – started with Pilot of Blackboard

• Beyond WBT - needed flexibility, collaboration, and interactivity to support learners in residence and at a distance

• All pre and post work on Blackboard – fosters continuity between in person training, increases access to information, increases adoption

– “Everyone shows up prepared”– Access to online instruction saves the time and expense that

would be required if face-to-face classroom instruction was the only option

– Central repository for content provides easy access to and management of training content

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• Field based employees – continuously changing regulations and guidelines > 65 courses offered annually

• Ease of Access ~ Consistency of Message ~ Team and Individual Learning ~ Blended Experience

• RESULTS• Reduced Travel Costs ($1,000,000)• Increased Surveyor Productivity• Increased course volume (increase of 56% year over year)• Increased # of surveyors through training (1,200 in first year)

Challenge – Train a team spread over 12 time zones – ensure consistent, high quality experience

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• How do we in training and development respond?

• Can we leverage new technologies to reinvent training delivery to make it more relevant and impactful?

• What ideas has this workshop provided for you and for your agency

• Consider identifying 3-5 classroom courses – launch a pilot on Blackboard

How Do We Adapt:

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THANK YOU for joining us today!

Contact information:Jenny Rothjennifer.roth@blackboard.com703-395-6436