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1
UP 203
Running the Biggest SAP NetWeaver
Portal Implementation in the World
Matthias Boehmert
Development Manager
SAP IT – SAP AG
Rick Wagner
Novell
© SAP AG 2009. All rights reserved. / Page 2
Disclaimer
The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information on this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.
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© SAP AG 2009. All rights reserved. / Page 3
Agenda
1. SAP Community Network
A Network of Communities and Assets
2. SCN Overview
Features and Functionality
Technical Landscape
3. Components
SAP Software Components
3rd party Software Components
Production Technical Landscape
Platform Infrastructure
© SAP AG 2009. All rights reserved. / Page 4
Agenda
4. Change Procedures
5. Novell eDirectory
Features
Multi-Master Replication
Authentication
6. Team and News
New Guided Search on SCN
SCN Technical Team
Further Information
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SCN Overview: Technical Landscape
SCN has a 4-tier landscape: development, test, QA,
and production
The landscape includes approximately 100 serverscentralized in Germany and hosted by SAP ManagedServices
Performance from remote locations (India, China, forexample) is handled by a service from AKAMAI
Operating system: Suse Linux 64 Bit
Hardware: Intel 64 Bit Servers
Database: SAP MaxDB
User Persistence: Novell eDirectory
Site Availability average 2008: 99.6% (includingscheduled Maintenance)
© SAP AG 2009. All rights reserved. / Page 8
SAP Software Components
Powered
by SAP
NetWeaver
User managementAuthentication
I-viewsRole assignmentAdministrationUser mapping
SAP
NetWeaver
Portal 7.0
Versioning
Content tagging
Content submission
Web Page Composer (pageediting)
KMC
Note: KMC = knowledge content management
TREX search engine
SAP J2EE 7.0
SAP NetWeaver BusinessWarehouse
Others
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© SAP AG 2009. All rights reserved. / Page 9
3rd party Software Components
Forums
Product: Jivesoftware Forums (OEM) Integrated: SSO, UME
Wiki
Product: Atlassian Confluence Wiki
Integrated: SSO, UME
Blogs
Product: Custom Code application
Integrated: SSO, Webservice
Private Collaboration
Product: Jivesoftware Clearspace
Integrated: SSO, UME
Other
Integration via OpenID
© SAP AG 2009. All rights reserved. / Page 10
SAP internal
network
(intranet)Fire-
wall
Fire-
wall
DMZ
http/https
Load balancer
SCN PortalEnvironment
15 Portal Servers
4 database back ends(2x2 cluster)
6 TREX servers2 media servers3 forum servers
2 Novell LDAP servers2 file servers (cluster)
2 Wiki servers2 SAP BW servers (cluster)
One blog
server
(hosted
externally)
Internet
(portal users)
Production Technical Landscape
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Platform Infrastructure
Community Network- Production: ~40 Servers
- 15 SAP Portal Front Ends
- 4 Database Backends (2X2 Clusters)
- 6 SAP TREX Servers (Search)
- 2 Media Servers (Media Streaming)
- 3 Forum Servers
- 2 LDAP Servers- 2 Wiki Servers
- 2 File Servers
- 1 SAP BW Server
- 1 Web Log Server (External)
- 1 Email Server
- 1 Download Server
- QA: ~21 Servers.
- 7 SAP Portal Front Ends
- 1 Database Backends (1X2 Clusters)
- 2 SAP TREX Servers (Search)
- 2 Media Servers (Media Streaming)
- 2 Forum Servers
- 2 LDAP Servers
- 2 Wiki Servers
- 2 File Servers
- 1 SAP BW Server
- Test: ~10 Servers
- 2 SAP Portal Front Ends
- 1 Database Backends (1X2 Clusters)
- 1 SAP TREX Servers (Search)
- 1 Media Servers (Media Streaming)
- 1 Forum Servers
- 1 LDAP Servers
- 1 Wiki Servers
- 1 File Servers
- 1 SAP BW Server
- Development: ~10 Servers
- 2 SAP Portal Front Ends
- 1 Database Backends (1X2 Clusters)
- 1 SAP TREX Servers (Search)
- 1 Media Servers (Media Streaming)
- 1 Forum Servers
- 1 LDAP Servers
- 1 Wiki Servers
- 1 File Servers
- 1 SAP BW Server
- Overall 81 Boxes
© SAP AG 2009. All rights reserved. / Page 12
Change Procedures
New features
Deployment of new features once a month
Sand Box->Dev->Test->Production
All changes are maintained in a source code version system (Perforce)
All changes in Production are recorded in a change management system
Editing of Web Pages
Edited directly in production by the editorial team using the new Web Page
Composer Editor.
Navigation Changes
Are done via PCD changes
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Usage of the SAP Community Network
Members
Traffic
Contributors
Momentum
>1.7 million members
>200 countries / territories
~20,000 new members/month
~800,000 unique monthly visitors
>2 million visits per month
~20 million pageviews per month
>200,000 have contributed
>70,000 in 2008 alone
>8,000 highly active – lifetime
>4,800 bloggers
~6,000 posts per day in 200+ forums
>1 million topic threads
>5 million total messages
© SAP AG 2009. All rights reserved. / Page 14
Novell eDirectory Features
Features patented multi-master replication to support on-time delivery ofresources
Supports multiple standards including LDAP, DSML, ADSI, JDBC and manymore
Multi-factor authentication to support authorization policies
Provides real-time failover and disaster recovery
Offers comprehensive administration tools
Runs on Linux, Windows, Solaris and AIX
32 and 64 bit on Linux, Windows and Solaris
Extensible schema to support customization
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eDirectory Multi-Master Replication
© SAP AG 2009. All rights reserved. / Page 16
eDirectory Authentication
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SCN Technical Team
The technical team consists of different people taking care of various tasks:
Developer
Application Consultants (taking care of navigation changes, support of power users)
Project Manager
QA Team (ensure the quality of the side)
Basis Consultants (ensuring the system availability, deployment of new functionality)
© SAP AG 2009. All rights reserved. / Page 18
New Guided Search on SCN
Edited directly in production by theeditorial team using the new Web PageComposer Editor.
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Further Information
SAP Public Web:
SAP Developer Network (SDN): www.sdn.sap.comBusiness Process Expert (BPX) Community: www.bpx.sap.com
SAP BusinessObjects Community (BOC): www.boc.sap.com
© SAP AG 2009. All rights reserved. / Page 20
Virtual SAP TechEd :
Extend your SAP TechEd Year Round
Best of SAP TechEd at Your fingertips
View sessions that you missed
Replay and review sessions that youattended
Quality SAP TechEd Training
Best Practices
Product Roadmaps
Learn at your own pace
Gain Access to sessions recorded in
2006, 2007, 2008 and2009* (*available December 2009)
24/7 Access online/offline
Flexible Course Syllabus
Volume Licensing
Special Pricing for multiple subscribers
http://www.sdn.sap.com/irj/scn/virtualteched-allsessions
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Backup
© SAP AG 2009. All rights reserved. / Page 24
SCN Product Enhancements and Innovations
Web page composer
Easy creation of Web content forbusiness end users
Closely tied to portal navigation andthemes
Full-text search and page display innavigation context
Pages available via RSS
Adopted by standard KnowledgeManagement and SAP NetWeaverPortal
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SCN Product Enhancements and Innovations
Discussion forums
Integration with Jive discussiongroups
Tightly integrated withportal navigation, usermanagement, permissions, andsingle sign-on
Integration with TREX search
© SAP AG 2009. All rights reserved. / Page 26
SCN Product Enhancements and Innovations
Wiki and Blogs
Integration with third-party blogand Wiki applications
Easy content creation incollaborative style
Tightly integrated withportal navigation, usermanagement, permissions, andSSO
Integration with TREX search
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© SAP AG 2009. All rights reserved. / Page 27
SCN Product Enhancements and Innovations
Point reward system
Reward points for communitymembers contributions: articles,blogs, Wiki pages, forum answers,and so on
Enhances content contributionacross the site
Top contributors by country, contentarea, and company
© SAP AG 2009. All rights reserved. / Page 28
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