© 1995, Glocal Vantage, Inc. 1

Beyond Success

Insights Into Leadership

Donna C. L. Prestwood

&

Paul A. Schumann, Jr.

Glocal Vantage, Inc.

© 1995, Glocal Vantage, Inc. 2

Topics

ChangeCompetitive AdvantageLeadership Purpose

© 1995, Glocal Vantage, Inc. 3

Change Is a Constant

© 1995, Glocal Vantage, Inc. 4

Organizations at a Crossroads

Organization

Social

Political

Economic

DemographicScientific

Driving Forces for Change

© 1995, Glocal Vantage, Inc. 5

Social Driving Forces

The Gap Between Education and Preparedness for Today’s Work and Life

The Use and Abuse of DrugsWhat Constitutes a Family?Redefinition of Roles: Women

& MenThe Emergence of Alternative

Means of Dealing With Life Issues

© 1995, Glocal Vantage, Inc. 6

I’m OK, You’re Not OK

Source: Austin American Statesman, 11/21/94

75% Said That They Are Living Up To Their Commitments

80% Said That They Are Able To Meet Their Workplace Commitments

But, 90% Said That Others Are Not

But, 35% Said That Their Co-workers Are Not

© 1995, Glocal Vantage, Inc. 7

Political Driving Forces

War & PeaceTribalism & GlobalismNationalism & RegionalismRight & LeftOne Person & One VoteChecks & BalancesEconomic States & Governance

© 1995, Glocal Vantage, Inc. 8

Economic Driving Forces

The Deficit & InflationTrading AlliancesThe Emergence of the New

EconomiesRedefining CapitalThe New Business Economy

– The Electronic Cottage– The Growth of Small Businesses– Downsizing &

Mergers/Acquisitions

© 1995, Glocal Vantage, Inc. 9

Scientific Driving Forces

Reduction in Defense Related Research

Reduction in R&D Dual Use Technology & Technology

Transfer Diffusion of Scientific Concepts Into

Society– Quantum Theory

– Systems Theory

– Chaos Theory

– Ecology

© 1995, Glocal Vantage, Inc. 10

Demographic Driving Forces

ImmigrationDiversityThe Graying of AmericaThe New GeographyOur Neighbors

© 1995, Glocal Vantage, Inc. 11

A New World of Work

0

10

20

30

40

50

60

20 40 60 80

Blue Collar

White Collar

Year (1900’s)

Per

cen

t of

Wor

k F

orce

Source: Fortune 6/27/94

© 1995, Glocal Vantage, Inc. 12

US Work Force Distribution

Source: Future Forces

© 1995, Glocal Vantage, Inc. 13

Workers and the Workforce

Past Present Future

1900’s - 85% ofworkers in agriculture

3%

1950’s - 73% of workers in production

15%

67% in service sector

44% in information work

1960’s - 50% of all workers

in industrialized countries

in production,Robots introduced

12-16%

Companies spend more on computing & communication equipment than industrial, mining,farm and construction combined

1980 - 20,000,000 contingent workforce

45,000,000 <50% of work in conventional, full time

jobs

© 1995, Glocal Vantage, Inc. 14

Information and Computers

Past Present(1994)

Future

More information produced in the

last 50 years than the

previous 5,000

Weekday edition of New York Times

contains more information than

average person in 17th century England had

Information supply doubles every 5 years

1944 - ENIAC Intel 486

Space - 18 wheel trailerWeight - 17 cars

Power - 140,000 wattsMIPS - .005

Price

Size of a dimeLess than a packet of sugar

2 watts54

8,000 times less expensive than it was 30 years ago

Number of components on a chip doubles every

18 months

Power decreases 30% per year

MIPS is doubling every 18 months

1982 - 32,000 robots in US

20,000,000

The sum total of all human knowledge amassed throughout history is only one

percent of the information that

will be available to us by 2050

© 1995, Glocal Vantage, Inc. 15

Shifting Perspectives of Work

Where Has All the Order Gone? People Will Not Be Paid to Watch

Other People Work Workers Who Only Do a Good

Job Will Be Expendable The End of Regular Hours,

Strictly Prescribed Duties, and Consistent Location

The End of the “Golden Handcuff” Social Contract

The End of the Career Ladder

© 1995, Glocal Vantage, Inc. 16

Job

DirectionsPolicyProceduresMeasurements

Materials OutputA Job

TasksAssignments

© 1995, Glocal Vantage, Inc. 17

Acquire Apply

Converse

Work

VisionMissionGoals

Materials

PurposeKnowledgeSkillsAbilities

Innovation

© 1995, Glocal Vantage, Inc. 18

Working Today

FlexibilityResponsibility InterconnectednessResponsivenessLifelong LearningExpanding CapabilitiesUnfolding Purpose

© 1995, Glocal Vantage, Inc. 19

Paradigm Progress

NormalProgress

Anomalies

Crisis

Revolution

© 1995, Glocal Vantage, Inc. 20

The S CurveP

rod

uct

ivit

y

Time

Physical System

Pro

du

ctiv

ity

Time

Human System

© 1995, Glocal Vantage, Inc. 21

Present Models of Change

The Challenge Reorganization and Restructuring Mergers and Acquisitions Intrapreneurship Quality Flex Teams Down Sizing , Right Sizing and

Reshaping Re-engineering Re-inventing Principle Centered Leadership The Learning Organization

© 1995, Glocal Vantage, Inc. 22

Organizational Change Model

Needs Meaning

Past Future

Objective/External

Subjective/Internal

Boundaries Exploration

Source: Grant

© 1995, Glocal Vantage, Inc. 23

Values and Culture

Philosophy

Beliefs

Values

Behavior

© 1995, Glocal Vantage, Inc. 24

Values in Organizations

People Know How To Behave People Feel Better About What

They DoBetter Decisions Are MadeOrganizations With a Few Key

Market Driven Values, Well Developed, Are More Likely To Be Successful

Organizations That Can Change Values Will Thrive

© 1995, Glocal Vantage, Inc. 25

Tools for Shaping Values

Walk the TalkTalk the WalkRecognize the Heroes and

HeroinesElevate the PurposeReinforce the Purpose with

Practices, Customs, Story Telling and Myth Building

© 1995, Glocal Vantage, Inc. 26

Recreating Teams and Organizations

Holographic or Mosaic Integrative or SegmentalExternal or InternalGentle or ViolentOrganic or Mechanical Participative or Directive Interdependent or Independent

© 1995, Glocal Vantage, Inc. 27

Noise

Data

Knowledge

Wisdom

Information

© 1995, Glocal Vantage, Inc. 28

Competitive Advantage

Technology Innovation

Vitality Information

© 1995, Glocal Vantage, Inc. 29

The Real Costs of Information Technology

© 1995, Glocal Vantage, Inc. 30

Organizational Transformation

Hardware

Software

Training

Organizational Development

Personal Change

© 1995, Glocal Vantage, Inc. 31

Principles of Innovation

Seek ChangeGain the Vantage PointMotivate FreedomDelight People

© 1995, Glocal Vantage, Inc. 32

Skill Development

Novice

Advanced Beginner

Competence

Proficiency

Expertise

© 1995, Glocal Vantage, Inc. 33

Characteristics of Leadership

Introspective Able to Live in the Question Flexible Receptive Vulnerable Open to Transformation Holistic Empathetic Trusting Worthy of Trust Balanced Useful

© 1995, Glocal Vantage, Inc. 34

Communication & Conversation

Same Shared Different

Same

Shared

Different

Values

Info

rmat

ion

© 1995, Glocal Vantage, Inc. 35

The Profile of a Leader

Authority is Derived Control is Granted by Consent Connections Provide Information Charisma Emanates From

Commitment Motivation Transcends Self Ethics Reflect Integrity Responsibility Requires

Responsiveness Structure is Situational Strategies are Values Based

© 1995, Glocal Vantage, Inc. 36

Leading

Ennobling

Enabling

Empowering

Encouraging

© 1995, Glocal Vantage, Inc. 37

Leading

Ennoble

Enable

Empower

En

cou

rage nergizenjoy

© 1995, Glocal Vantage, Inc. 38

Building Your Leadership Skills

Hone Your PerceptionsDevelop Your Own VitalityEnjoy the AdventureAccept All GiftsEncourage the Heroic WithinBe Affluent

© 1995, Glocal Vantage, Inc. 39

© 1995, Glocal Vantage, Inc. 40

Time

Pro

du

ctiv

ity

Self Actualization

Physiological

Safety

Belonging and Love

Esteem

Cognitive

Aesthetic

Transcendence

Needs

Progress

© 1995, Glocal Vantage, Inc. 41

Glocal Vantage, Inc.

PO Box 161475Austin, TX 78716 (512) 632-6586 info@glocalvantage.com www.glocalvantage.com http://incollaboration.comTwitter: innovant2003