Post on 17-Aug-2015
EGL I ASSESSMENTS PTY LTD
2015
PROFILE
Bernie ALTHOFER AFAIM
Owner/Managing Director / Author
EGL I ASSESSMENTS PTY LTD
ABN : 67 126 789 884
www.egliassessments.com
enquiries@egliassessments.com
p 0419 661 421
P O B O X 7 7 6 , S P R I N G H I L L Q L D 4 0 0 4
22 July 2015 Page 2
CAREER OVERVIEW
With a career of almost thirty five years’ experience as a police officer and
several years’ experience as a self-employed consultant, I have extensive
experience
researching, analysing, interpreting, communicating and applying a
diverse range of legislation
in areas of risk management, workplace harassment/bullying, unlawful
discrimination, workplace stress, leadership/management, occupational
violence including domestic violence
developing, designing and training personnel on assessment procedures
conducting workshops on risk management, quality management,
procedures writing, workplace bullying/harassment, performance
management and planning, strategic planning, and problem solving
conducting presentations on topics relating to leadership,
management, health and safety, workplace bullying/harassment,
performance management, accreditation risks
leading, directing, controlling and reporting on operational assessments,
compliance audits and performance reviews
representing key stakeholders on the Queensland Police Service
(QPS)Stress Management Working Party, QPS Domestic Violence
Working Party, QPS Drug and Alcohol Community Education Resource
Package, Queensland Police Commissioned Officers Union of
Employees
providing advice, support and guidance to victims/targets, alleged
bullies and managers/supervisors in roles as a Harassment Referral
Officer and Peer Support Officer
I have a Master of Education (Leadership and Management) and a Master
of Arts (Justice Studies). I have maintained my professional knowledge by
attending and applying information presented at training and professional
development opportunities.
I am the author of Resolving Workplace Bullying Survival questions and helpful
hints from cubicles to boardrooms.
22 July 2015 Page 3
KEY STRENGTHS
Extensive written and oral experience
Extensive experience in delivering presentations and workshops
Experienced in conducting operational audits and reviews
Ability to communicate to a broad range of stakeholders on diverse
issues
Strong problem solving and ethical decision making ability
Strong research and analysis ability
CAREER HISTORY
September 2007 to present date
Owner/Managing Director, EGL I ASSESSMENTS PTY LTD
Researching, designing, developing, delivering and conducting:
Presentations and workshops on organisational terrorism and the
destructive costs of counterproductive workplace behaviours including
workplace bullying and harassment and sexual harassment
Workplace assessments in relation to counterproductive workplace
behaviours including workplace bullying and harassment, and sexual
harassment
Situational based workshops designed to prepare 'officers' and workers
for Court, Commission and Tribunal appearances
Helping employers and workers identify and gather evidence and data
about detecting, preventing and resolving counterproductive workplace
behaviours
2013 to present date (casual)
Theatre Orderly, Queensland Eye Hospital
2011 to present date (part time)
Men’s Teaching Associate, Men’s Health Program, School of Medicine,
University of Queensland
22 July 2015 Page 4
Key Responsibilities
Provide students with an opportunity to gain useful feedback about their
clinical and communication skills
Help students learn intimate physical examination skills in a relaxed and
non-threatening environment
Help students develop communication skills required to become health
practitioners who are sensitive to their patients
January 2008 to March 2010 (contract)
Assessor, Migration Skills Assessments, Australian Institute of
Management, Queensland and Northern Territory
Key Responsibilities
Conduct assessments of Migration Skills Applications
Provide written reports regarding success rate
10/2/1992 to 17 August 2007
Inspector of Police, Queensland Police Service
Inspector, Principal Project Officer (Safer Workplaces Project), Health and
Safety Section, Health Services Branch, Human Resources Division
Key Responsibilities
Conduct Statewide audit within Queensland Police Service to identify
Safer Workplaces Assessment Program WHS information, instruction and
training essential and best practice
Provide report on identified key improvement opportunities for WHS
information, instruction and training
Inspector, Manager, Management Development Program, Queensland
Police Service Academy, Oxley
Key Responsibilities
Provide leadership and management to multi-disciplinary teams
delivering distance education to police officers
22 July 2015 Page 5
Coach and mentor personnel undertaking the Management
Development Program and University studies
Acting Superintendent, (Manager), Inspectorate and Evaluation Branch,
Ethical Standards Command, Police Headquarters, Brisbane
Key Responsibilities
Negotiate with Executive Managers regarding inspection requirements
and findings
Facilitate the co-ordination, supervision and management of activities
involving Internal Audit, Review and Evaluation and the Inspections
Team
Provide strategic operational and management advice to senior
management
Communicate and consult to negotiate the timely delivery of
inspections
Research and implement applied problem solving strategies to manage
change
Develop an appreciation of development of strategic projects to
maintain a proactive role in promoting ethical conduct
Brief Executive management on activities being undertaken within IEB.
Inspector, Inspections/Risk Management, Inspectorate and Evaluation
Branch, Ethical Standards Command, Police Headquarters, Brisbane
Apply knowledge of legislation, QPS policies, orders and procedures
governing effective service delivery in the development of operational
audit test programs
Apply knowledge of operational policing duties, projects, training,
inquiries, adjudication, prosecutions and traffic knowledge, to develop
worksheets addressing operational, financial, information management
and corporate governance systems to comply with the Financial
Management Standard 1997, the AS/NZS 4360 Risk Management
Standard and the Qld Treasury Guidelines on Cost-Effective Internal
Control for Underpinning Agency Performance
Participate in Regional Inspections assessing systems including
Intelligence, Domestic Violence, Risk Management, operational
planning, General Administration, and Rostering
22 July 2015 Page 6
Provide quality advice on strategic issues including:
increased accountability and corruption prevention strategies;
paedophile activity;
HR and resource management, computer crime (including e-
crime);
domestic violence;
crime prevention;
workplace harassment;
Major Investigation Co-ordination;
Problem Oriented and Partnership Policing;
Police Powers and Responsibilities Act,;
Information Security; and
Water Police
Review inspection plans, overviewed Inspection Reports and analyse
working papers to assess inspection findings, ensuring policy and
procedural accuracy, providing strategic assessments of risk exposures
impacting on all levels of the Queensland Police Service
Prepare detailed written submissions on:
Inspection findings;
Risk Management; Inspections processes;
Quality Management; Police Beat Shop Front, (growth and
development in the South Eastern Region and location of new Shop
Fronts);
Realignment of Boundaries Project, (included factors affecting
operational policing);
Domestic Violence Issues, (included factors relating to need to
conduct ongoing community awareness programs);
Evaluation of Action Plans
Manage the inspection process to ensure that the Inspection Reports
were completed and recommendations implemented
Conduct Performance Planning and Assessment System interviews with
staff and evaluate performance by consulting with Inspections Team
members
Complete Monitoring Reports for Assessment Development Centre
placements and no Reports have been returned
Develop extensive knowledge of corruption prevention through risk
management and auditing
22 July 2015 Page 7
Communicate with risk management/corruption prevention
professionals including the Criminal Justice Commission
Research, consult, negotiate and implement changes to risk
management policies and procedures
Consult with key support units in relation to changes to Corporate
Planning requirements;
Consult widely across the Service in relation to changes required for
Chapter 15 (Risk Management) of the Operational Procedures Manual
Develop and conduct training sessions on risk management for
managerial and operational staff across the Service
Advise the Superintendent, Inspectorate and Evaluation Branch (IEB) on
new and emerging strategic risk exposures and opportunities for
improvement
Identify training requirements (problem identification) for Inspections
staff and conduct a presentation (problem solving and compliance) on
the IEB Practice Manual and Standing Orders
Facilitate the development of Action Plans for the Ethical Standards
Command and work units within the Command
Facilitate the development of the strategic plans, action plans and
Operational Plan including the Inspectorate and Evaluation risk
management plan and six monthly 'Inspections Program'
Consult with the Superintendent, IEB on changes to the Issues Based
Inspection Program; IEB Risk Management Plan and the IEB Action Plan
Implement and manage the inspection program
Facilitate Inspections Team Meetings to ensure taskings were achieved,
feedback provided, objectives achieved, problems identified and
resolved
Develop and implement guidelines for managing the Performance
Planning and Assessment System process for permanent Senior
Sergeants and Assessment Development Centre Senior Sergeants
Ensure induction training was conducted and monitored the work
environment to manage Health and Safety issues (risk management)
22 July 2015 Page 8
Conduct monthly inspections in relation to accoutrements on issue to
police officers within the Inspectorate and Evaluation Branch
Provide advice on corruption prevention strategies in relation to policing
of prostitution
Develop good interpersonal skills to critically analyse complex issues by
involving people in change management and participative decision
making to achieve organisational and work unit goals and objectives
Participate in the development of the Queensland Police Service (QPS)
Sexual Harassment Referral Officer’s (SHRO) Action Plan designed to
increase personal accountability of SHRO's
Provide advice on a diverse range of issues such as career development
and planning; workplace and sexual harassment resolution options
Incorporate ethical decision making into presentations promoting the
QPS Anti-Discrimination policy in the workplace
Conduct presentations to recruits on sexual harassment and
discrimination and incorporating advice on ethical decision making
including potential unlawful activities and reinforcing QPS policies and
resolution options by outlining the benefits of lawful conduct and
behaviour in the QPS
Apply knowledge of the Public Sector Ethics Act, Code of Conduct and
legislation regarding 'whistleblowers' and the benefits to organisational
and individual compliance by integrating risk management and ethical
decision making in presentations by using of examples of unethical
decision making and practices
Present a session to Peer Support Officers on Release of Information
Participate in Leadership and Strategic Management Special Interest
Groups and Trainer’s Forum, AIM to maintain knowledge of leadership
and management trends and strategic issues
Inspector, Quality Management Project, Commissioner’s Inspectorate, Police
Headquarters, Brisbane
Key Responsibilities
Identify units/entities with systematic commercial dealings with the
private sector and entities that provide corporate services/functions that
potentially could be delivered by alternative suppliers
22 July 2015 Page 9
Develop an implementation plan for introducing quality assurance
systems into the Queensland Police Service
10/2/1992 to 17/3/1996
Inspector, Regional Projects Office, South Eastern Regional Police
Headquarters, South Eastern Police Region
Key Responsibilities
Apply the Operational Procedures Manuals and the Major Incident
Guidelines in the development of submissions relating to improving
operational areas/units such as the Accident Investigation Squad and
the upgrading of the Logan District Communications Centre at
Beenleigh
Perform duty as the Regional Complaints Officer
Prepare and conduct risk management presentations in Regions,
Commands and Divisions within the Service.
Represent the South Eastern Region on the Steering Committee for the
development of the Drug and Alcohol Community Education Resource
Package (DACER)
Participate as a Regional representative on the Domestic Violence
Working Group chaired by the Deputy Commissioner
Provide advice to operational police and community groups in relation
to the non-application of legislation relating to the policing domestic
violence, stalking, harassment, and assaults whilst performing the roles of
Regional Domestic Violence Liaison and the Gay/Lesbian/Transgender
Liaison Officer
Consult and negotiate in the development of the Queensland Police
Service Corporate Plan
Conduct regional workshops involving police managers and conducted
environmental scans by analysing data, and develop reports for
Corporate Planning
Review of Action Plans in the South Eastern Region
Develop strategies to improve action planning process
22 July 2015 Page 10
Represent the South Eastern Police Region management at inter-
departmental meetings and presentations regarding SEQ2001,
Integrated Planning Act, regional and urban development
Manage the productivity outcomes of personnel working on various
Regional and community policing projects such as CRISP, Operation
DRAG, Beenleigh Communications Project and community policing
projects
Attend and present regional responses to:
State Planning Group
Domestic Violence Working Group
SEQ2001 Project
Regional Business and Industry Development Forum (development
of Strategic Plan)
Regional Projects - Beenleigh District Communications Project
Surfers Paradise Safety Action Project
Negotiate funding from the National Drug Strategy for the Surfer’s
Paradise Safety Action Project (Police); and funding from National
Campaign Against Drug Abuse for Project RADICAL
Negotiate with Inspector, Crime Prevention Unit and the Robina Land
Corporation for the development of the Robina Police Beat
Negotiate changes in consulting processes in the Integrated Planning
Act to include police advice on developments (crime and safety
aspects)
Represent the SER on the State Planning Group responsible for
developing the Corporate Plan to the standard required by the Senior
Executive and to Treasury requirements and negotiated the outcome of
the plan
Prepare and deliver training/sessions plans on: Domestic
Violence/Stalking, Sexual Harassment, Risk Management, Strategic
Planning/Action Planning; Performance Planning and Assessment,
Implementation Unit workshops, A.I.D.S
Communicate with external consultants to provide effective delivery of
the Officers in Charge Workshops, South Eastern Region
22 July 2015 Page 11
21/10/1991 to 17/3/1992
Senior Sergeant
Officer in Charge, District Education and Training Officer, Beenleigh Police
District, South Eastern Police Region
Key Responsibilities
Coordinate the placement and management of Field Training Officers
and their tasks in accordance with development requirements
Overview legislative, QPS policy and procedural content of lecture
material
Manage systems and processes in relation to First Year Constables and
Field Training Officers
Consult with District personnel regarding training needs for operational
police officers
4/2/1991 to 24/2/1991 and 12/11/1990 to 25/12/1990
Acting Inspector, Staff Officer (to Assistant Commissioner), and Acting
Inspector, Staff Officer/Regional Educational Training Officer, South Eastern
Regional Police Headquarters, South Eastern Police Region
Key Responsibilities
Provide advice and support to the Regional Assistant Commissioner,
South Eastern Region regarding strategic, operational and administrative
issues
Overview the delivery of Regional and District Training programs
Liaise with the State Training Co-ordinator regarding Service standards
27/11/1989 to 20/10/1991
Sergeant 1/c - Implementation Co-ordinator (Projects Officer), South Eastern
Regional Police Headquarters, South Eastern Police Region
Key Responsibilities
Participate as a project team member implementing changes following
the Commission of Inquiry into Possible Illegal Activities and Associated
Police Misconduct (Commissioner GE Fitzgerald QC) (1989).
22 July 2015 Page 12
Prepare and deliver training/sessions plans on Domestic
Violence/Stalking, Performance Planning and Assessment,
Implementation Unit workshops, A.I.D.S, Officer in Charge Workshops
13/3/1989 to 26/11/1989
Sergeant 1/c -Supervisor/General Duties, Broadbeach Police Division, Gold
Coast Police District
Direct operational staff at incidents including gas explosions, domestic
violence, fatal traffic accidents, criminal offences, domestic violence,
stalking, crime scene preservation and crime prevention strategies
Conduct investigations into complaints regarding drug offences,
domestic violence, break and enters, dangerous driving, traffic offences
Provide Command and Control leadership at scenes of fatal traffic
accidents, searches for missing persons, hazardous chemical situations
(present for Declaration of Emergent Situation), and crowd control (New
Year's Eve Celebration, Surfers' Paradise)
Monitor compliance with organisational systems and processes
1/7/1985 to 12/3/1989
Sergeant 2/c - Supervisor/General Duties at Southport Police Division, and
Gold Coast Mobile Patrols, Gold Coast Police District and Supervisor/General
Duties, Gladstone Police Division, Gladstone Police District
Officer in Charge, Clerical Functions, Gladstone District Office, Gladstone
Police District
Key Responsibilities
Provide management and supervision to operational personnel under
my control
Direct operational staff at incidents including gas explosions, domestic
violence, fatal traffic accidents, criminal offences, domestic violence,
stalking, crime scene preservation and crime prevention strategies
Conduct investigations into complaints regarding drug offences,
domestic violence, break and enters, dangerous driving, traffic offences
Provide advice and guidance on the preparation of reports in relation to
the detention and prosecution of persons, including Court Briefs and
Coronial reports
22 July 2015 Page 13
Perform duties and functions of prosecutor/adjudicator for daily arrests
and traffic matters at Coolangatta Magistrates Court
Provide administrative and clerical support and guidance in the re-
establishment of the Gladstone Police District Office
13/3/1978 to 30/10/1983
Senior Constable - General Duties/Traffic Branch, North Rockhampton Station,
Rockhampton Police District
Key Responsibilities
Conduct investigations into complaints regarding drug offences,
domestic violence, break and enters, dangerous driving, traffic offences,
industrial deaths and fatal accidents
Prepare reports in relation to the detention and prosecution of persons
Prepare Court Briefs and Coronial reports
21/10/1972 to 13/3/1978
Constable, Brisbane Mobile Patrols, General Duties/District Office Clerical
Functions, Longreach Police Station/Longreach District Office, Longreach
Police District
Key Responsibilities
Provide clerical support in the Longreach Police District Office
Conduct investigations into complaints regarding drug offences,
domestic violence, break and enters, dangerous driving, traffic offences
Prepare reports in relation to the detention and prosecution of persons
Prepare Court Briefs and Coronial reports
13/5/1973 to 20/10/1972
Constable, Training
Key Responsibilities
Undertake all police skills and knowledge lectures and activities required
to complete training program
22 July 2015 Page 14
1969 to 1972
Apprentice Cabinet Maker and Joiner, R& JH Drabsch, Roma
Key Responsibilities
Work under supervision of leading hand
Undertake tasks as allocated and expected of an apprentice
1969
Shop Assistant, Miscamble Brothers Hardware, Roma
Key Responsibilities
Provide quality customer service and sales
Assist with maintaining product lines
TERTIARY EDUCATION
Certificate 111 in Investigative Services (2012)
Master of Education (Leadership and Management) (Queensland
University of Technology) (Conferred 2005)
Master of Arts (Justice Studies) (Queensland University of Technology)
(Conferred 2001)
Bachelor of Arts (Justice Studies) (Queensland University of Technology)
(Conferred 1998)
Graduate Certificate in Applied Management (Charles Sturt University)
(1997)
LEARNING AND PROFESSIONAL DEVELOPMENT
2015
Workers Compensation claims and review processes 18/6/2015
10 Simple rules for hiring new staff, NB Lawyers for Drake International
25/3/2015
Fundamentals of workplace investigations, Carter Newell Lawyers
19/3/2015
22 July 2015 Page 15
2014
Union rights of entry and Work Health and Safety inspections, Carter
Newell Lawyers 22/10/2014
Corrupt practices, consequential loss and corporate M&A activity,
Carter Newell Lawyers 16/7/2014
Ethical Professional Conduct in the Workplace, Carter Newell Lawyers
26/2/2014
Perform Cardiopulmonary Resuscitation HLTCPR211A 31 January 2014
Certificate Q23482 issued
Australian Privacy Principles, Carter Newell Lawyers 12/2/2014
2013
Performance Management and Dismissals where psychiatric condition
or harassment is raised, Carter Newell Lawyers 10/10/2013
Fair Work Amendment Act: An outline of the changes, Carter Newell
Lawyers August 2013
Perform CPR HLTCPR211A, Immediate Response, Certificate IRFA0012170
issued 24 May 2013
Practical Guide to Drafting and Enforcing a Social Media Policy, Carter
Newell Lawyers 18/4/2013
The new Anti-Bullying Laws: Updates & Developments, Australian Business
Lawyers & Advisors for Drake International
Manual Handling Program online 6 February 2013, Certificate of
Completion
2012
Redundancies in Economic Downturn, Carter Newell Lawyers 8/11/2012
2011
Safety in Action Conference, Brisbane
2010
Safety in Action, West Australia Safety Conference, Perth
22 July 2015 Page 16
Safety in Action Conference, Melbourne
2009
Safety in Action Conference, Brisbane
2008
Safety in Action, West Australia Safety Conference, Perth
2007
Corruption Prevention Network Qld Website Training
Safety in Action Conference, Brisbane
Queensland Police Workplace Health and Safety Training, Noel Arnold
and Associates, 2 to 3 May 2007
Living and Working with Emotional Self Awareness – Life Skills
Development – Georgia Phillips, Queensland Police Service for the
Leadership Lounge June 2007
The Art of Origami: Careers, Learning and Leadership for the Public
Service of the Future, Leadership Lounge April 2007
Coaching in the Public Sector, Leadership Lounge March 2007
Leading with Feelings: 7 Practices of EI Leaders – Bill Cropper, Leadership
Lounge February 2007
Supporting improved performance: Evaluation as a pillar of
performance management – Dr Kathy Corbiere, Australasian Evaluation
Society 17 April 2007
Corruption Prevention Network Qld Website Training 29 March 2007
Queensland Public Service Ethics Network (QPSEN) Forum 4 April 2007
Your Employer Brand: Attract, Engage, Retain – Brett Minchington, The
Australian Institute of Management 16 May 2007
Understanding Stress and Productivity from a Genetic Profiling
Perspective – Dr Annette Lotter, The Australian Institute of Management
20 March 2007
22 July 2015 Page 17
The International Space Station: The Ultimate Risk? – Mike Lutomski, Risk
Manager, Safety and Mission Assurance/Risk Office, International Space
Station Program, NASA, Risk Management Institute of Australia 12 March
2007
Positive Psychology, Dr Martin Seligman, The Australian Institute of
Management 23 February 2007
2006
Corporate Services Network Harassment Referral Officers workshop
First Aid - Edition 4
Certificate IV in Assessment and Workplace Training
Tactical Communication - Non Verbal Communication
Implementing Fraud Prevention Strategies
Fraud and Corruption Control – Practitioners Workshop
Queensland Safety Forum, Brisbane
Workplace Health and Safety Coordinators Conference, Maleny
Networking and Strategic Alliances Conference, Queensland Police
Service 28 September 2006
QA-BSZ401-1-3 – O/L Workplace Assessor – Plan, Conduct & Review
(Online)
QA-BSZ40198 Certificate IV in Assessment and Workplace Training
QA-BSZ404A-BSZ Train Small Groups
QA-BSZ406-BSZ Plan and Promote a Training Program
QA-BSZ407A-BSZ Deliver Training Sessions
QA-BSZ408A-BSZ Review Training
Child Protection Reforms Online Package
Tactical Communication – Non Verbal Communications
Restraining Accoutrement Workshop
22 July 2015 Page 18
Lateral Vascular Neck Restraint & Associated Issues Workshop
QPRIME General Navigation CBT
QPRIME General User Course
QPASS – Understanding organisational demographics – Heidi Bushell,
Leadership Lounge November 2006
Talent Management and Development, Leadership Lounge, September
2006
Are we knowledge work savy?, Leadership Lounge August 2005
Knowledge Café – Here are the stories, what now?, Leadership Lounge
June 2006
Open Space Works – a morning with the Master of Open Space
Technology, Leadership Lounge April 2006
Workplace bullying – how to respond to noxious work environments,
Leadership Lounge March 2006
Partnership leaders between Community and Government, Leadership
Lounge February 2006
Tapping into the ‘silent majority’s voice: The use of sample surveys in
community engagement programs – Libby Paholski, Australasian
Evaluation Society 15 November 2006
Focus groups: When, why and how? – Matthew Andrew, Australasian
Evaluation Society September 2006
How evaluation made a difference to planning and decision making in
a small community – Ellen Vasiliauskas, Australasian Evaluation Society
July 2006
Waking the sleeping giant – The essential role of evaluation in policy and
programs – Peter Bycroft, Australasian Evaluation Society June 2006
Evaluating strategic policy reform: challenges, limitations and learnings –
Ben Marr and Myra Geddes, Australasian Evaluation Society February
2006
22 July 2015 Page 19
Implementing Fraud Prevention Strategies, Corruption Prevention
Network Queensland August 2006
Fraud and Corruption Control – Practitioners Workshop, Corruption
Prevention Network Queensland April 2006
Treasury Information Session, September 2006
Understanding Stress and Productivity from a Genetic Profiling
Perspective – Dr Annette Lotter, The Australian Institute of Management
December 2006
The Power of Networking and Why It Works – Robyn Henderson, The
Australian Institute of Management August 2006
A New Look at Health: Work Asset or Liability – Dr Toby Ford, The
Australian Institute of Management August 2006
The Art and Science of Leadership – Professor Ken Parry, The Australian
Institute of Management July 2006
What Real Leaders Do & What Fake Ones Don’t – Ian Berry, The
Australian Institute of Management July 2006
The Profession of Risk Management – Adrian Savage - Risk Management
Institute of Australia June 2006
Understanding Positive Psychology – Dr Martin Seligman The Australian
Institute of Management February 2006
Workplace Addictions – Nick Le Mare The Australian Institute of
Management March 2006
Discovering Personalities The Australian Institute of Management March
2006
2005
Master of Education (Leadership and Management) (Queensland
University of Technology) (Conferred 2005)
Cert IV in Assessment and Workplace Training
Supervisor/Manager Health and Safety Training – Knowing your
Responsibilities
Incident Command Course
22 July 2015 Page 20
Quality Management Systems Course, ANDSAM Training, 18 to 22 July,
Certificate 0610 issued 28 July 2005
RABQSA-QM: Auditing Quality Management Systems
RABQSA-TL Leading Management Systems Audit Teams
Annual Conference of Australasian Organisation for Quality, Gold Coast
Safety at Work Week Presentations October 2005
Quality Public Services Workplaces Briefing and Overview September
2005
Health Services Branch Workshop September 2005
WHS Coordinators Conference, Gympie 22nd to 25 August 2005
Supervisor/Manager Health and Safety Training – Knowing your
Responsibilities
POST Maintenance 1/2005 – Tactical Communication (2): Dealing with
Mentally Ill persons
POST Maintenance 2/2005 – Tyre Deflation Device Workshop
POST Maintenance 2/2005 ASP Baton Update Workshop
POST Maintenance 1/2005: Positional Asphyxia Awareness Workshop
POST Maintenance 2/2005 Open Hand Tactics Workshop
POST Maintenance 2/2005 Watchhouse Practices Workshop
Information Classification System OPP
Breath Testing Device Operation Course (SD400PA)
Workplace Conflict Management
Occupant Emergency Procedures for Police Headquarters
Leadership Sassy, Queensland Police Service, Don Morris
Leadership in the Queensland Government, December 2005
22 July 2015 Page 21
Unmasking the myth of leadership, November 2005
Are you a maverick or do you run them out of town, October 2005
Change management – Have you got the spectrum? September 2005
Balancing Work and Private Life, August 2005
Five Hidden Keys to Figuring Out People that YOU need to Know – An
Introduction into NLP, June 2005
Fan the Flame of your Passion for Leadership and Ignite Others, May
2005
Using Empowerment evaluation to improve community-based programs
– Dr June Lennie, Australasian Evaluation Society, September 2005
Measuring Performance in the Public Sector, Queensland Treasury,
September 2005
Boards that work – Professor Geoffrey Kiel and Mr Gavin Nicholson,
Competitive Dynamics/ Gadens Lawyers – The Australian Institute of
Management Book Launch, September 2005
How to Retain Your Key People, Clifton’s, July 2005
CATS: Nine Lives of Innovation – Steven Lundin, The Australian Institute of
Management, July 2007
Organisations Behaving Badly – Leon Gettler – The Australian Institute of
Management Book Launch, June 2005
The role of the Coroner – Michael Barnes (Criminal Justice Practitioners
Group), The Australian Institute of Management, June 2005
That after 100 years, a woman’s vote still doesn’t count – International
Women’s Day Debate, The Australian Institute of Management, March
2005
Ensuring the peak performance of your Board – Gavin Nicholson,
Competitive Dynamics, The Australian Institute of Management,
February 2005
2004
Information Privacy Principles Training OLP
22 July 2015 Page 22
Harassment Referral Officer Training 4-6 May
Coronial Investigations Training Package OLP
QSA-CS5 Occupational Health and Safety Auditors Course, Commerce
Queensland, QSA Reference No 012312, issued 21 July 2004
QSA-AU Management Systems Auditing
QSA-OH Auditing OHS Management Systems
WHS Coordinators Conference, Gympie, 15-17 September 2004
Celebrating Achievements and Looking to the Future –The Key Centre
for Ethics, Law, Justice and Governance, December 2004
American Foreign Policy – Associate Professor John Kane
When to intervene? A Discussion of the Ethics and Legality of
International Interventions into Sovereign States – Ms Margaret
Palmer
Simulation Modelling and the Criminal Justice System – Dr Anna
Stewart
Dialogues on Liberal Governance Values – Dr Robyn Lui
Politics and Policy in the Indigenous Sphere – Professor Ciaran
O’Faircheallaigh
Travelling the Pathways to Prevention: The journey so far; - Dr Kate
Frieberg
Ethics in Business – The Battle to prevent unconscionable corporate
behaviour – Dr W Steve Albrecht and Dr Ned C Hill
Incident Command Course – An overview, Queensland Police Service
Information Privacy Principles Training OLP
Occupant Emergency Procedures for Police Headquarters
Evaluating organisational performance: The Quality Audit approach –
Professor Neil Dempster, June 2004
The Year of Living electorally, Corruption Prevention Network
Queensland, March 2004
22 July 2015 Page 23
Criminal Justice Practitioners presentation, December 2004
The Blues Brothers Approach to Developing Terrific Teams – Andy Hede,
Professor of Management, University of Sunshine Coast, September 2004
Effective Learning and Leading for Today’s Managers, September 2004
Finding the Best Fit: Succession Planning, Performance and Culture –
Anne Riches, May 2004
Entrepreneurship: the Link between Invention, Innovation and Success –
Professor Evan Douglas, Head of the Brisbane Graduate School of
Business, QUT , May 2004
Combating the Economic Burden of Depression – Professor Harvey
Whitford, April 2004
2003
Supportive Leadership Workshop
Advance – Manager role version
Domestic Violence 2002 Amendment Training
POST Maintenance – Sem 2/2003
Sins of the Workplace – Dr Neil Flanagan and Luke Cuthbertson, The
Australian Institute of Management
Managing Stress to Create a Healthy Workplace – Herman Putter –
Gibson’s Recruitment, The Australian Institute of Management
The Meditating Manager – Master Class – Robyn Taylor, The Australian
Institute of Management
3D Model of Effective Leadership – Shane Mahar, Managing Director,
International Training and Development, The Australian Institute of
Management
Walking the talk: Integrity at Work – Margaret Thorsborne, The Australian
Institute of Management , August 2003
High Performance using Situational Leadership – Dr Ron Campbell, The
Australian Institute of Management
22 July 2015 Page 24
It’s a deal – Contract Law for Managers, The Australian Institute of
Management , August 2003
Business leadership: Doing the right thing, The Australian Institute of
Management, July 2003
How to build smarter organisations, The Australian Institute of
Management, February 2003
2002
Mental Health Training
Introduction to OH&S for Workplace Health and Safety Representatives,
Safe Work College 2 to 5 April 2002
QPS Client Service Charter OLP
Disciplinary Process Assessment Classification & Reporting Workshop
Disciplinary Process Managerial Resolution Workshop
Demographics Seminar: Critical Strategic Information, Queensland
Treasury
Workstation Assessment Training, QPS
PC Desk Top Rollout Training
Project Resolve Training
DNA Sampler Training and Assessment
Building Security – Emergency Procedures
Managing Types and Temperaments – Dr Linda Berens, The Australian
Institute of Management
Articulation and Expression – Dr Irena Yashin-Shaw, The Australian
Institute of Management
Communication – Hearing Clearly – Dr Paul Lothrop, Occupational
Services, The Australian Institute of Management
Increase Productivity Through a Client Service Framework – Pam
Jackson, QConcepts, The Australian Institute of Management
22 July 2015 Page 25
The 7 Principles of Power – What Every Manager should know – Ian
Demack, The Australian Institute of Management
Managing Knowledge Management – Dr Joanne Jacobs, Brisbane
Graduate School of Business, QUT , The Australian Institute of
Management
The Effective Leader – Ian Mathieson and Vicki Bennett, The Australian
Institute of Management
2001
Master of Arts (Justice Studies) (Queensland University of Technology)
(Conferred 2001)
Sexual Harassment Referral Officers Refresher Training Day
Natural Justice - The Raw Facts - Ian Metcalfe, QPS and Institute of
Internal Auditors
Police Reform Symposium, Griffith University, Qld
Governance and Justice, Griffith University, Qld
POLARIS Offender History Data Entry
Police Operational Skills and Tactics (POST) Maintenance
Operational GLOCK Semi-Automatic Pistol Conversion Course
CHOGM Foundation Unit – Edition 1, Version 1
Ethical Standards Command Training/Information Forums
Disciplinary Procedures for Managing Poor Performers – Dan Pratt, The
Australian Institute of Management and the Australian Industry Group
Employment Law - What you need to know – Dan Pratt, The Australian
Institute of Management and the Australian Industry Group
Superior Performance Management - Performance Management –
Michael Tovey, Principal Consultant, The Australian Institute of
Management
Employee Relations for the Savy Employee – Robert McPherson, The
Australian Institute of Management and the Australian Industry Group
22 July 2015 Page 26
Fraud – Frank Abagnale, Financial Crimes Unit, Quantico, The Australian
Institute of Management
2000
Police Powers and Responsibilities Act and Other Acts Amendment Bill
Domestic Violence (Family Protection) Act Amend Act 1999
Strategic and Operational Planning and Reporting Processes
Management Skills (Stress)
Performance Measurement Workshop, QPSA – Alan Bridges
Criminal Justice Modelling Workshop – Walter Robb, Assistant
Government Statistician; Julianne Buckman, Office Economic and
Statistical Research
Rapid Business Improvement using Process Based Management – G
Basser, B Boyle, Bywater
Community Renewal and Crime Reduction – Minding the
Implementation Gap – Jon Bright, Head of New Deal for Communities
Unit, Department of Environment, UK – Key Centre for Ethics, Law, Justice
and Governance
Information is the currency of good governance – Institute of Internal
Auditors
PPRA and Other Acts Amendment Bill
Domestic Violence (Family Protection) Act Amend Act 1999
QPS Internet Access SOS
Police Powers and Responsibilities Act Amend Act 1999 – Application
and Use Training
Strategic and Operational Planning and Reporting Processes
A Change in Direction – The New Inspections Program
Goods & Services Tax & Travelling Allowance
Leadership Forum
22 July 2015 Page 27
Police Operational Skills and Tactics (POST) Maintenance
Managing for Outcomes – Rita Logan, A/Director, Client Services, Office
of Financial Management, Australasian Evaluation Society, July 2000
The truth on Sexual Harassment in the Workplace, S Halliday, Federal Sex
Discrimination Commissioner
Control Self Assessment in the Main Roads, QPS and Institute of Internal
Auditors
Connecting Leadership Performance and Personal Values to Business
Outcomes, Professor Dave Ulrich, University of Michigan, Office of the
Public Service Commissioner
The future without management – trust the worker – Louis Coutts,
Litigation Lawyer, The Australian Institute of Management
Peacemaking in your organisation, The Australian Institute of
Management
Developing Emotional Intelligence in the Workplace – Bruce Austin
1999
Domestic Violence (Family Protection) Act Amend Act 1999
Australian Road Rules CBT
Informal Resolution
PowerPoint
Introduction to Excel
Custody/Search Index CBT
Police Operational Skills and Tactics (POST) Maintenance, Semester One,
QPS
Police Operational Skills and Tactics (POST) Maintenance, Semester Two,
QPS
Verbal Judo
Weapons Act Training
22 July 2015 Page 28
Stress Auditing Skills - How to Conduct a stress audit, Tunnecliffe &
Associates Pty Ltd 21 July 1999
The Legal Implications of Auditing, QSA and Institution of Engineers,
Brisbane
How to Write a Thesis, The University of Queensland 7 August 1999
Maintaining Organisational Performance Through Change Seminar,
RAAF Base, Amberley 24 February 1999
Increasing Prisoner Numbers in Queensland – Criminal Justice
Commission Research and Prevention Division
Strategic Resource Management for Police – Sgt Danny Baade, QPS
Older Workers and Discrimination and the Impact of Technology – Dr
Margaret Steinberg, Director of the Health and Aging Research Unit,
Dept of Social and Preventative Medicine, University of Qld Medical
School
Law Enforcement and Proactive Strategies (LEAP) – Sgt Gary Oliver
Trends in Policing Seminar – Dr Gloria Laycock, British Home Office,
Policing and Reducing Crime Unit
Fireworks 2000 – State Wide Conference for QFS Peer Support Officers
Business Directions in 1999, Australian Organisation for Quality
How to Avoid Litigation – Len Mahon
Exclusion and Limitation Clauses - Mark Anning
Risk Engineering – Graham Blackman
Workplace Health and Safety – avoid the legal pitfalls – Des Lang
Compliance – The EPA’s Perspective - Lindsay Delzoppo, Manager,
Client Services, Environmental Operations Division
Emotional Intelligence in the Workplace – Anita Cochrane and Dr Roslyn
Smart, Organisational Psychologist, The Australian Institute of
Management
How to write a thesis – Dr Cath Filmer-Davies, University of Queensland
22 July 2015 Page 29
Stress Auditing Skills - How to Conduct a stress audit, Tunnecliffe &
Associates Pt Ltd
The Legal Implications of Auditing, QSA and Institution of Engineers
Responding to Professional Abuse Conference, Beyond Bullying Assoc.
and U.Q.
Coaching and Mentoring – Graham Clinch, The Australian Institute of
Management
Surviving Workplace Bullying – Paul McCarthy, Griffith University School of
Organisational Behaviour, The Australian Institute of Management
Risk Management from a Business Perspective, Queensland Risk
Management Consultants
Best Practice Management Seminar, QSA/AOQ/ RAAF
1998
Bachelor of Arts (Justice Studies) (Queensland University of Technology)
(Conferred 1998)
Pan Pacific Qualcon 98, Joint project of Australian Organisation for
Quality Management Division of American Society for Quality, 11-14
October 1998
Research and submit extensive assignments for University on topics such
as intelligence, workplace bullying, domestic violence, integrity testing,
juvenile crime and zero tolerance policing
Whole Brain Thinking, The University of Queensland 28 August 1998
Mind Mapping "A", The University of Queensland 22 August 1998
Peer Support Officer Foundation Course 17-19 June 1998
TND211 Determine Training Needs
TND212 Prepare Training Programs
TND213 Prepare Learning Materials
TND221 Deliver Training Materials
22 July 2015 Page 30
Global Business Continuity Plans for the 21st Century – Dr Sally Leivesley,
The Australian Institute of Management
Competency Based Training – Phil Lovell, QPS, The Australian Institute of
Management
Conceptual Thinking Workshop – Graham Willett, QUT, The Australian
Institute of Management
Integrated Systems Auditing - Quality/Risk Management/OHS
Creating the Learning Network Changing the Organisational Culture –
Kate Andrews, Organisational Psychologist, The Australian Institute of
Management
Leadership and Management – Robyn Rulli, General Manager, Sheraton
Noosa Resort, The Australian Institute of Management
Smart Cards and Biometric Technology – Chris Jocelyn, Australian
Projects Pty Ltd, The Australian Institute of Management
Corrosive Leadership - Myth or Monster – Tim Gartside, The Australian
Institute of Management
Reflections on Change Management in the BCC – Rob Carter
Process Based Quality Systems explained – Stephi Harbert
NLP – Welcome to Neuro linguistic programming made easy – Ross Jolly,
The Australian Institute of Management
1997
Graduate Certificate in Applied Management (Charles Sturt University)
(1997)
60th Police Management Development Program, AIPM, Manly -
Strategic Leadership and Organisational Transformation - 1997
Co-author an article on the Professionalisation of the Private Security
Industry which appeared in The Journal for Justice Professionals, Themis,
Vol.2, No. 1, March 1997
Negotiate with supervisors at University regarding subjects being studied;
developing, designing, negotiating, conducting and reporting on a
Security Survey conducted for Protective Security - Issues and Practice
22 July 2015 Page 31
(QUT) and for conducting a survey as part of the Master of Arts (Justice
Studies)
Risk Identification and Analysis, National Education Management
Centre, Monash University 8 April 1997
Communication - AIM Professional Development Program for Personal
Members March 1997
ARIMA Biennial Risk Management Conference, Bardon Professional
Centre, 26-28 August 1997
Police Operational Skills and Tactics (POST)
Human Factors in the Audit Process, Quality Society of Australasia
The Image and Acceptance of Quality Management Services, Quality
Society of Australasia
Quality Management in Education, Professor Bill Edwards, Quality Society
of Australasia
Auditing Environmental Systems, Quality Society of Australasia
Creating Success with People – Bruce Bird, Carolyn Barker, Lyn Russell,
The Australian Institute of Management
How to Survive Information Overload – Tracy Halstead, The Australian
Institute of Management
Leading Change, The Australian Institute of Management
National Teams Improving Business Performance Conference, Australian
Quality Council
Process Engineering and Beyond – A case study in pathology and
medical industries – Gayle Hinkfuss, Graham Willett, QUT and Heather
Duggan, The Australian Institute of Management
State Teams Improving Business Performance Conference, Australian
Quality Council
The Art of Communicating - Professional Development Program –
Richard Swift, The Australian Institute of Management
Assertiveness as a Management Skill – Bob Coleman, Training
Consultant, The Australian Institute of Management
22 July 2015 Page 32
Developing Interpersonal Skills – Bruce Forbes, The Australian Institute of
Management
How Managers Resolve Conflict – Bob Coleman, Training Consultant, The
Australian Institute of Management
People Rules for Rocket Scientists – Coaching your teams for results
moving from training to team learning - Dr John Edwards, Edwards
Exploration – visiting Professor from Harvard University, The Australian
Institute of Management
1996
QSA/AOQ Quality Seminar RAAF Amberley 6 November 1996
Quality Assurance Training for Queensland Police Service, Quality
Section of Transport Technology Division, Queensland Transport 21-22
August 1996
Quality Assurance in the Public Sector, Quality Section of Transport
Technology Division, Queensland Transport 25-29 March 1996
General Management - AIM Professional Development Program for
Personal Members February 1996
Corruption prevention and change management NYPD – Sgt Vince
Henry, June 1996
The New Risk Management Standard, Mike Bergman, Berman, Voysey
and Associates, May 1996
Benchmarking Corporate Services in the Queensland Public Sector –
Janelle Davis and Chris Curtis, Queensland Treasury
Procurement and Outcomes and Quality – Len Mahon
Purchasing Towards 2000 – A forum on Government Purchasing, May
1996
Occupant Emergency lecture
Innovations in Performance Management Seminar, Quality Society of
Australasia
ISO 9000 and ISO Future Directions and Applications Workshop, Quality
Society of Australasia
22 July 2015 Page 33
Strategic Planning Seminar, The Australian Institute of Management
Beyond Training and Development – The quickening, pace of change –
Rothwell’s – Mike Hut, The Australian Institute of Management
Technology, Training and Performance – Does it really matter? – Ken
Fisher, The Australian Institute of Management
Training and Development in a time of change - The Changing Role of
Training, The Australian Institute of Management
Pam Williams, Department of Tourism, Sport and Small Business
Desiree French, Local Government Association of Queensland
Ken Ackworth, Learning Development Centre, Human Resource
Division, Brisbane City Council
Practical Strategies for Building Learning Organisations – Brian Cole, The
Australian Institute of Management
Management and Leadership – Malcolm Davies, The Australian Institute
of Management
Managing Change in a Large Complex Organisation – Rob Carter,
Brisbane City Council, The Australian Institute of Management
Thriving in a Competitive World – insights from Market Shares experience
and perspective – Carmel Smith, Peter Allison, Gary Fooks, The Australian
Institute of Management
Strategic Responses to Quality – Ron Cody, Manager, Quality and
Organisational Development, The Australian Institute of Management
1995
Incident Command Course, Queensland Police Service Academy 28th
November to 7th December 2005
Panel Convenor's Course
Critical Incident Stress Management for Senior Police Officers
Crime Statistics System Training (CRISP)
The Quality Stream - AIM Professional Development Program for Personal
Members May 1995
22 July 2015 Page 34
State Planning Group Conference, South Eastern Region – Guest
speaker – Professor Paul Wilson, Bond University, 26-27 June 1995
(Facilitator)
Corporate Services Benchmarking, Queensland Treasury – David
Douglas, Colin Russell, April 1995
Strategic Management – Mr Mike Ahearn, Mike Ahearn and Associates
Pty Ltd, The Australian Institute of Management
Trainers, Hooks and Triggers – Sergio Carlo Maresca and Bruce Peters,
QForce Australia, The Australian Institute of Management
Strategic Management – Management is simple – Dr Llew Edwards, The
Australian Institute of Management
1994
Domestic Violence Seminar 27 April to 29 April 1994
Accelerated Planning Technique Workshop
National Campaign Against Drug Abuse (NCADA) Law Enforcement
Planning Workshop, Canberra
Sexual Harassment Referral Officers' Course, 21-3 March, QPSA
1993
Community Policing Problem Solving Workshop 8-12 November 1993
Informal Resolution Workshop 7-8 July 1993
Grant Application Training Workshop, National Drug Strategy,
Commonwealth Department of Health, Housing, Local Government and
Community Services 1- May 1993
Contemporary Policing: Un-Peeling Tradition Conference, Centre for
Australian Public Sector Management
1992
2nd Inspector's Course, Chelmer 27 July to 2 October 1992
Introductory Disaster Management Course, State Emergency Service,
Queensland Police College September 1992
22 July 2015 Page 35
Sexual Harassment Referral Officers' Course, QPSA
Informal Resolution Workshop
1991
Field Training Program Facilitator's Workshop 7 October to 11 October
1991
Station Officers-in-charge Workshop No 5 27 May to 31 May 1991
7th District Education and Training Officers Course 6 May to 17 May 1991
Selection Interview Panel Training 18 February to 22 February 1991
Occupational Health and Safety (Basic), Trade Union Training Authority,
Brisbane 19 to 21 November 1991
Award Restructuring Skills for Job Reps, Trade Union Training Authority,
Brisbane 22 to 22 August 1991
Certificate in Police Studies, Gold Coast Institute of TAFE issued 15 August
1991
1990
Performance Planning and Assessment Evaluation Workshop 27
November 1990
Emergency Services Mapping Analytical Project (ESMAP), 13 November
1990
Community Policing in the 90's Conference, Australian Institute of
Criminology, Brisbane 23-25 October 1990
Project Management Seminar, PA Consultants 13-14 August 1990
36 Hour Train the Trainer Course, Statement of Course Completion, Gold
Coast Institute of TAFE, June 1990
Performance Planning and Assessment System Workshop 10-11 April 1990
1980
Traffic Accident Investigation Course, Rockhampton
22 July 2015 Page 36
1976
Sixth Breathalyser Operators Course, July 1996, Certificate 100 issued
1973
Advanced Training Course, QPS
PROFESSIONAL MEMBERSHIPS
Australian Institute of Management (Member since November 1993,
Associate Fellow since May 2000)
Australian Institute of Management Membership Committee from April
2004 to December 2013
Corruption Prevention Network Queensland Organising Committee
(2005 to 2007)
Convenor, Corruption Prevention Network Queensland (2010 to 2011)
Deputy Convenor, Corruption Prevention Network Queensland 2012 to
2013
Mentor in QUT Mentoring Scheme (Justice Studies) since 2001
SUPPORT ROLES
Queensland Police Service Sexual Harassment Referral
Officer/Harassment Referral Officer 1992 to 2007
Queensland Police Service Peer Support Officer from 1998 to 2003
Workplace Health and Safety Representative 2004
AWARDS RECEIVED
Queensland Police Service Medal 35 year Clasp (2007)
Queensland Police Service Medal 30 year Clasp (2006)
Queensland Police Medal and 25 year Clasp (1999)
1st Clasp to the National Police Medal (1999)
22 July 2015 Page 37
National Police Medal (1994)
PUBLICATIONS
Althofer, B K (2009) Resolving Workplace Bullying. Survival questions and
helpful hints from cubicles to boardrooms. Published By EGL I
Assessments Pty Ltd, PO Box 776, Spring Hill Qld 4004 –
www.egliassessments.com
Althofer, B.K (2000) "Pathways to Workplace Violence Prevention:
Managerial Responses to Workplace Violence:: - Independent Study
submitted for Master of Arts (Justice Studies), Queensland University of
Technology
Althofer, B K & Deinemann, H. (1997) "Professionalism of The Private
Security Industry". The Journal For Justice Professionals, Themis, Vol. 2,
No.1, March 1997
Althofer, B.K. (1990) "Policing Caring for Victims as Partners against
Crime" - A management project report for the establishment of a Crime
Victims Services Unit. Submitted for the Associate Diploma of Business
(Justice Administration), Gold Coast TAFE
CONFERENCE PAPERS PRESENTED
Althofer, BK (2011) Looking for a needle in a haystack – finding the
hidden costs of workplace bullying. Safety in Action Queensland Safety
Conference, Brisbane 21-23 June
Althofer, BK (2011) Back yard deals and under the counter payments –
increasing risk exposures by short cutting accreditation requirements.
Safety in Action Queensland Safety Conference, Brisbane 21-23 June
Althofer, BK (2010) “Fun police” and workplace behaviours – when
workplace behaviours cross the line and cost you your job. WA Safety
Conference, Perth, 24-26 August
Althofer, BK (2010) Workplace Bullying – Killing your culture. ACIIA/
SOPAC 2010 Conference, Sydney, 9-12 May
Althofer, BK (2010) Does Risk Management Provide the Magic Bullet to
Reduce the Risk of Workplace Bullying. Safety in Action Conference,
Melbourne, 20-22 April
22 July 2015 Page 38
Althofer, BK (2009) Boozy nights, unsafe sex and mobile technology: a
wild ride on the streets where you live. Queensland Safety Conference,
Brisbane 16-18 June
Althofer, BK (2008) Workplace Bullying – What are the factors to consider
if it is a criminal offence and not ‘just a health and safety issue’? WA
Safety2008 Conference, Perth 13th August
Althofer, BK (2007) “Creating waves by conducting ethical audits”. 15th
Annual Occupational Health and Safety Conference, Surfers Paradise,
Gold Coast 14-16 November
Althofer, BK (2007) “Leading the way in Health and Safety: Leadership
culture and performance management as drivers of safer workplaces”.
Griffith University Health and Safety Forum, Logan Campus 26th June
Althofer, BK (2007) “Resolving undiscussable sacred cows, dead cats,
taboos and other unwritten ground rules are essential if safer workplace
cultures are to be created”. Queensland Safety Conference 24th June
Althofer, BK (2007) “Taking Workplace Health and Safety Accreditation
for Granted”. Corruption Prevention Network Qld - Accreditation and
Corruption Risks Seminar 24th May 2007
Althofer, BK (2006) “Leadership culture and performance management:
the trinity of safer workplaces”. Queensland Safety Forum, Brisbane
Convention and Exhibition Centre 21-23 June
Althofer, BK (2006) “The Role of Leadership in Driving OHS – How do you
drive if you can’t lead?” Risk Management Institute of Australia
(Brisbane Chapter) – 18th September
Althofer, BK (2005) “Ethical leadership and performance management: is
this the missing link in reducing deviant behaviour?” Annual Conference
of Australian Organisation for Quality, Marriott Hotel, Gold Coast 30th
October to 2 November
Althofer, BK (2005) “Workplace harassment: more health, more safety,
less of the blame game” Annual Conference of Australian Organisation
for Quality, Marriott Hotel, Gold Coast 30th October to 2 November
Althofer, BK (2005) “Prairie dogs, battery hens, cube farms and risk
management: STOP that noise in my office” Annual Conference of
Australian Organisation for Quality, Marriott Hotel, Gold Coast 30th
October to 2 November
22 July 2015 Page 39
WORKSHOPS AND SEMINARS (FACILITATED AND CO-PRESENTED)
Althofer, BK (2011) Communication in a Contemporary Workplace.
Queensland Eye Hospital, Spring Hill
Althofer, BK (2010) Institutionalised Corruption in a Context of Workplace
Bullying. The Leadership Lounge, Police Headquarters, 200 Roma Street,
Brisbane 9th March
Althofer, BK (2009) Broken Bodies, Broken Spirits - A Logical Consequence
of Bullying. Corruption Prevention Network Qld Show Tell and Share,
Brisbane 15th April
Althofer, BK (2009) Resolving Workplace Bullying. Rotary Youth
Leadership Award District 9600 Australia, Kindilan Outdoor Education &
Conference Centre, Redland Bay 15th April
Althofer, BK (2009) Internal Auditors - Bullies or Bullied? - Institute of
Internal Auditors Members Meeting, BDO Kendalls, Brisbane 13th March
Althofer, BK (2008) Why workplace bullying reduces the corruption
resistance of an agency. Corruption Prevention Network Queensland
Bullying...Pathways to Corruption Seminar, Brisbane - 15th July
Althofer, BK (2008) Modern Communication Methods: Why risk
management helps avoid embarrassing real life situations. QUT Career
Mentor Mid Year Scheme, The Chifley on Lennon's, Brisbane, 10th July
Althofer, BK (2008) 'What does risk management have to do with binge
drinking, safe sex and Face Book' - Rotary Youth Leadership Award
Program, Redland Bay, 10th April
Althofer, BK (2007) "Leading the way in Health and Safety: Leadership
culture and performance management as drivers of safer workplaces" -
Griffith University Health and Safety Forum, Logan Campus, Logan - 26th
June
Althofer, BK (2007) "Taking Workplace Health and Safety Accreditation
for Granted" - Corruption Prevention Network Qld – Accreditation and
Corruption Risks Seminar, Brisbane 24th May
Althofer, BK & Morris, D. (2007) Leadership Lounge seminar responses to
Moving Beyond Power Machinations, Political Manipulations, Dominant
Personalities and Organisational Pathologies – Professional Integrity,
Performance without Compromise and a Spiritual Perspective of the
Workplace. “Moving from the dark side – developing responses to the
negative 4 P’s”, The Leadership Lounge May 2007
22 July 2015 Page 40
Althofer, B.K & Morris, D. (2006) Successes and constraints of supportive
leadership – Presenters - Don Morris/Bernie Althofer , Leadership Lounge
July
Althofer, BK (2003) Joint Transportation Management Centre Risk
Management Workshop, 477 Boundary Street, Spring Hill, September
(Facilitator)
Althofer, BK (1997) “Risk Management: Fad, Flop or Protection” -
Corporate Initiative Strategy - Graduate Certificate of Applied
Management – 60th Police Management Development Program, AIPM,
Manly - Strategic Leadership and Organisational Transformation – 1997
Althofer, BK (2006) "The Role of Leadership in Driving OHS – How do you
drive if you can’t lead?" Risk Management Institute of Australia (Brisbane
Chapter) – 18th September
Althofer, BK (1992) “What management and leadership knowledge and
skills are required by a Commissioned Officer? How would you apply this
knowledge and skills in your role as a Commissioned officer in the
Queensland Police Service?” Second Inspectors Course 27th July to 2nd
October
22 July 2015 Page 41
APPENDIX ONE
COMPREHENSIVE KNOWLEDGE OF POLICE MANAGEMENT, OPERATIONS AND
ASSOCIATED SUPPORT FUNCTIONS
Police Management – Demonstrated:
Acting Superintendent, Inspectorate and Evaluation Branch (IEB)
Co-ordinated the QPS Internal Audit function by managing the IEB,
Internal Audit and Review and Evaluation Branch
Liaised with managers regarding inspection requirements
Provided strategic operational and management advice to senior
management
Inspections Program Manager (IEB)
Allocated issues based inspections
Overviewed and managing human and physical resource implications
for inspections
Conducted strategic risk assessments of inspection objectives
Overviewed Inspection Plans and provided advice to Supt, IEB on
emerging issues
Outcome: Effective delivery of inspections program
Outcome: Acceptance of inspection results by Audit Committee
Inspections Team (IEB)
Conducted risk management workshops
Applied general duties, projects, training, inquiries, adjudication,
prosecutions and traffic knowledge to develop worksheets addressing
operational, financial, information management and corporate
governance systems to comply with the Financial Management
Standard 1997, the AS/NZS Risk Management Standard and the Qld
Treasury Guidelines on Cost-Effective Internal Controls for Underpinning
Agency Performance
22 July 2015 Page 42
Outcome: Increased operational focus of risk management process.
Reviewed Chapter 15 OPMs and rewrote CAP Module CM406 (Risk
Management)
Inspector, Projects, South Eastern Police Region (SER)
Managed, organised and implemented projects
Applied Operational Procedures Manuals and the Major Incident
Guidelines in development of submissions to improve operational
areas/units such as Accident Investigation Squad and the upgrading of
the Beenleigh District Communications Centre
Outcome: Approval and upgrade of Beenleigh Communications Centre
Officer in Charge, Beenleigh District Training Office
Co-ordinated Field Training Officers and tasking of FYC’s; overviewed
legislative, QPS policy and procedural content of lectures
Operations – Demonstrated
Inspections
Completed mandatory training requirements including Police Powers
and Responsibility Act and POST training; Domestic Violence (Family
Protection) Amendment Bill Train the Trainer and conducted DV training
for Ethical Standards Command personnel
Applied knowledge of legislation, QPS policies, orders and procedures
governing effective service delivery in the development of test programs
Participated in the Inspection of the Far Northern Region assessing
systems – Intelligence, Domestic Violence, Risk Management,
Operational Planning, General Administration, and rostering
Outcome: Provision of comprehensive assessment of regional and district
effectiveness in provision of effective service delivery
Outcome: Negotiated acceptance of Inspection Reports
Provided information to the Prostitution Enforcement Tasked Force (PEFT)
on corruption prevention strategies in relation to policing of prostitution
Provided information to the PEFT on unlawful activities associated with
prostitution and working with PEFT staff to address risk exposure
22 July 2015 Page 43
Inspector, Regional Projects Officer, South Eastern Region
Resolved community complaints as the Regional Domestic Violence
Liaison Officer in relation to the non-application of the legislation relating
to policing of domestic violence.
Outcome: Increased awareness by community of resolution options
Performed duty as the Regional Complaints Officer, SER
Regional Duty Officer, SER
Conducted preliminary investigations into a complaint against a police
officer; a fire in the Gold Coast Watchhouse; and an attempted suicide
in the Beenleigh Police Watchhouse
Developed initial guidelines and procedures for this role. New South
Wales Police Service policy officers consulted with me regarding the
development of RDO guidelines for their police officers
Prosecutions/Adjudications, Gold Coast Police District
Relieved as prosecutor/adjudicator for daily arrests and traffic matters at
Coolangatta Police Division
Duty Senior Sergeant/Sergeant, Gold Coast Police District
Directed operational staff at incidents including gas explosions,
domestic violence, fatal traffic accidents, criminal offences, domestic
violence, stalking, crime scene preservation and crime prevention
strategies; investigated industrial accidents, sudden deaths including
SIDS deaths, drug offences, domestic violence, break and enters,
dangerous driving and traffic offences
Support Functions
Acting Superintendent, IEB
Consulted with:
Organisational Improvement Unit on quality and risk management issues
Strategic Development Unit on Strategic planning issue
Crime Prevention on risk management issues
22 July 2015 Page 44
Radio Electronics Section on Inspection issues
Employee Assistance Service on welfare and support issues
Equity and Career Planning Unit on development of SHRO action plan
and ongoing sexual harassment and discrimination presentations
Feedback from the 60th Police Management Development Program, Police
College, Manly New South Wales indicated that I
‘show a clear appreciation of the contemporary issues confronting
corporate management in Australian law enforcement".
Feedback from the Inspector’s Course No. 2 held at the Chelmer Police
College in 1992 stated that I
‘demonstrated a good knowledge of command theory...showed a very
good appreciation of matters requiring police emergency
management. Clear and decisive with his briefing and other verbal
instructions in field situations and displayed leadership potential in this
area’.
DEMONSTRATED HIGH QUALITY MANAGERIAL AND LEADERSHIP SKILLS
COMBINED WITH SOUND KNOWLEDGE OF ORGANISATIONAL CHANGE
MANAGEMENT PRINCIPLES AND PRACTICE
Managerial skills
Acting Superintendent, Manager IEB
Managed the co-ordination, supervision and management of activities
involving Internal Audit, Review and Evaluation and the Inspections
Team
Communicated and consulted to negotiate the timely delivery of
inspections
Researched and implemented applied problem solving strategies to
manage change
Inspections Program Manager, IEB
Managed IEB staff and resources in the implementation of the
Inspections Program
Conducted PPA interviews
22 July 2015 Page 45
Managed Assessment Development Centre (ADC) Placements and
completed Monitoring Reports
Outcome: ADC placements successfully completed development in IEB
Developed good interpersonal skills by undertaking training courses
which allow me to relate to all staff and critically analysed complex
issues by involving people in change management and participative
decision making to achieve organisational and work unit goals and
objectives
Peer Support Officer/Sexual Harassment Referral Officer, IEB, SER, Health
Services Branch
Provided advice on a diverse range of issues such as career
development and planning; workplace and sexual harassment options
Presented a session to Peer Support Officers (PSO’s) on QPS policies
governing Release of Information
Actively participated in conducting presentations to Recruits on the
Prevention and Detection of Sexual Harassment and Discrimination
Incorporated ethical decision making into presentations promoting QPS
Anti-Discrimination policy in the workplace
Leadership skills
Inspections Program Manager, IEB
Facilitated (planning) the development of the ESC Strategic Plan; IEB
Operational Plan; IEB risk management plan and six monthly ‘Inspections
Program’
Implemented and managed (organising) the inspection program
Overviewing (controlling) Inspection arrangements and conducting
peer reviews
Facilitated (monitoring and evaluation) IEB inspection team meetings
Represented (communication) the Supt IEB at forums/meetings
Developed and implemented guidelines for managing the PPA process
for permanent Senior Sergeants and ADC placements
22 July 2015 Page 46
Monitored the workplace to manage health and safety issues (risk
management)
Conducted accoutrement inspections (accountability)
Identified training requirements (problem identification and corruption
prevention) for Inspections staff and conducted a presentation
(problem solving and compliance) on the IEB Practice Manual and
Standing Orders
Facilitated Inspections Team Meetings to ensure taskings were achieved,
feedback provided, objectives achieved, problems identified and
resolve
Outcome: Effective delivery of inspection program and identification of
opportunities to improve operational and management systems.
In1997, I attended the 60th PDMP and the assessment of my leadership skills
indicated that I:
“display a phlegmatic, albeit confident leadership style. His relaxed
interpersonal skill encourages others to work with him and he displays a
willingness to broaden his perspective and understanding of corporate
issues. His commitment and intelligence combine to ensure that he has
the potential to play a valuable future leadership role within law
enforcement.”
In 1997, the then Supt Stewart (now Commissioner), Inspectorate and
Evaluation Branch in his PPA assessment on 10/6/97 indicated that I was
“An officer who is committed to improvement in QPS management.’
Regional Projects Officer, South Eastern Police Region (SER)
Co-ordinated the development of a range of strategic and
operationally focused projects
Provided support and guidance to staff performing complex tasks.
Outcomes: Effective management of projects - strategic projects
implemented included Statewide (CRISP); Beenleigh District
Communications Room upgrade; and Surfer’s Paradise Safety Action
Project (Police).
Command and Control (various locations)
Provided Command and Control leadership at scenes of fatal traffic
accidents, searches for missing persons, hazardous chemical situations
22 July 2015 Page 47
(present for Declaration of Emergent Situation), and crowd control (New
Year’s Eve Celebration, Surfer’s Paradise).
Organisational change management (various locations)
Researched and applied QPS policy on Managing Organisational
Change (HRMM Chapter 29) in review of risk management
Actively participated in Leadership and Strategic Management Special
Interest Groups and Trainer’s Forum, Australian Institute of Management
to maintain knowledge of leadership and management trends and
strategic issues
Participated in the development of the QPS Domestic Violence
Strategic Plan
DEMONSTRATED ABILITY TO RESEARCH, DEVELOP, IMPLEMENT AND EVALUATE
STRATEGIC MANAGEMENT POLICIES AND PRACTICES
Demonstrated by:
Research (various locations)
Researched QPS policies and procedures relating to inspection issues –
Q-SAFE; Ethical Practice Branch; Internal Witness Support Unit; Radio
Electronic Section; international trends and directions in the use of risk
management, inspections and audits in corruption prevention
Utilised the QPS virtual library and Bulletin Board for research; and
accessed the Internet to conduct research
Consulted with managers in QPS work units and external agencies and
businesses
Analysed QPS policies on domestic violence, risk management,
intelligence, operational and strategic planning, communication,
organisational change, internal witness support, sexual harassment and
discrimination and discipline procedures
Identified and analysed strategic issues such as globalisation,
cybercrime, managing for outcomes which impact on the QPS and
advising the Supt IEB on avenues for improvement
Overviewed and provided advice on research proposals and
assignments prepared by students for MDP and University studies
22 July 2015 Page 48
Researched and submitted assignments for completion of Bachelor of
Arts and Master of Arts on a diverse range of topics (domestic violence,
workplace harassment, workplace violence, integrity testing, intelligence
processes, ethics, zero tolerance policing)
Outcome: Successfully completing Bachelor of Arts (Justice Studies) –
awarded 27 March 1998; and Master of Arts (Justice Studies) (awarded
on 16 February, 2001)
Develop (various locations)
Reviewed and rewrote Chapter 15 of the OPM’s to meet international
Risk Management Standards, QPS, Qld Treasury and legislative
requirements after consultation with key stakeholders
Investigated high risk inspection issues and developing inspection plans
with clearly defined objectives
Developed a research proposal in line with QPS requirements to conduct
a Research Study (External). This involved a survey of Commissioned
Officer’s on Responses to Workplace Violence as part of studies for
completion of Master of Arts (Justice Studies) – QUT (Outcome: survey
implemented and Thesis completed)
Developed a research proposal to design, negotiate, and conduct a
Security Survey as part of the subject - Protective Security – Issues and
Practices (QUT)
Overviewed the development of community survey in the SER for use in
the development of the Regional Strategic Plan
Implement (various locations)
Implemented inspection plans based on research conducted on QPS
policies, orders and procedures (systems)
Implemented surveys which were designed as part of the inspection
process (Internal Witness Support Unit Survey)
Implemented a range of risk management worksheets addressing key
operational systems
Overviewed the implementation and conduct of surveys and
inspections plans
Implemented and conducted risk assessments as part of University
studies (Outcome – recommendations implemented)
22 July 2015 Page 49
Evaluate (various locations)
Evaluated Inspection Plans and Inspection Reports submitted for
approval and made recommendations for change when key QPS
policies, procedures and orders were not being addressed
Analysed QPS policies, orders and procedures the pre-inspection
planning stages, and then evaluated the effectiveness of their
implementation in districts and stations being inspection. Example: The
audit of Q-Safe practices involved a complete analysis of Q-Safe policy
requirements, consultation with State Traffic Support Branch staff,
identification of potential non-compliance issues (breach of discipline or
misconduct issues), and evaluating the potential risk factors associated
with non-compliance
Evaluated responses to the survey of Commissioned Officers and
constructed an analysis of the results. Outcome – survey results
accepted
DEMONSTRATED HIGH QUALITY COMMUNICATION, REPRESENTATION,
NEGOTIATION AND CONSULTATION SKILLS
Communication - Written and oral (various locations)
Demonstrated by preparing detailed written submissions and oral
presentations involving:
Audit of Q-Safe licensing issuing procedures
Evaluation of Ethical Practice Branch and Internal Witness Support Unit,
and Radio Electronics Sections Inspections Report
Inspections Processes
Quality Management Project
Police Beat ShopFront (growth and development in the South Eastern
Region and location of new ShopFronts
Realignment of Boundaries Project, (included factors affecting
operational policing)
Domestic violence issues (including factors relating to need to conduct
ongoing community awareness programs)
Evaluation of Action Plans in South Eastern Region
22 July 2015 Page 50
Development and conducting risk management workshops and
presentations
Co-authoring an article on the Professionalisation of the Private Security
Industry for The Journal for Justice Professionals, Themis, Vol.2, No 1,
March 1997
Preparation and delivery of training/sessions plans on:
Domestic Violence/Stalking
Sexual Harassment and Discrimination
Risk Management
Strategic/Action Planning
Performance Planning and Assessment System
Implementation Unit Workshops
A.I.D.S.
Numerous assignments in completion of Bachelor of Arts and
Master of Arts
Representation (various locations)
Demonstrated by:
Representing the Queensland Police Service and various units of the
Ethical Standards Command at internal and external forums and during
interactions with other government agencies, law enforcement
agencies and private organisations including:
Demonstrated through my participation:
Representing the Ethical Standards Command (ESC) at the Police
Powers and Responsibilities Act Steering Committee
Representing the IEB at the CJC/Police Research Group Liaison meetings
Attending the ESC Budget Meetings
Actively attending and participating in the Risk Management
Professional’s Society functions and meetings
Representing the South Eastern Police Region at the QPS Stress
Management Working Party
Representing the South Eastern Police Region at the QPS Domestic
Violence Working Group
22 July 2015 Page 51
Representing the Regional Assistant Commissioner as the Regional
Domestic Violence Liaison Officer
Representing the South Eastern Police Region at the QPS Drug and
Alcohol Community Education Resource (DACER) Package Project
meetings
Representing the South Eastern Police Region at the QPS QPS State
Planning Group
Representing the Inspectorate and Evaluation Branch at the Policing
Strategies Steering Committee
Representing the South Eastern Police Region at the QPS Inter-agency
and Department Risk Management Special Interest Group
Representing the South Eastern Police Region at the QPS Crime
Modelling Project meetings
Representing Commissioned Officers at the Queensland Police
Commissioned Officers Union of Employees
Representing the South Eastern Police Region at the QPS Regional
management at SEQ2001 meetings
Representing the South Eastern Police Region at the QPS Regional
Business and Industry Development Forum (development of strategic
plan and interagency responses)
Representing the South Eastern Police Region as the Project
Manager/Planning Officer for regional projects including:
Beenleigh Communications Project (approved)
Surfers Paradise Safety Action Project
Development of strategic management project for South Eastern
Region
As project manager for a pilot project subsequently implemented
as CRISP
Conducting Executive briefings and presentations on:
Safer Workplaces assessment findings
Inspection findings
State Wide Security Audit
Risk management
Quality management
22 July 2015 Page 52
Negotiation (various locations)
Demonstrated by negotiating with:
Senior management on Inspection objectives for Driver’s License Audit,
EPB and IWSU Evaluations
Representatives from the National Campaign Against Drug Abuse to
obtain funding approval from the Surfer’s Paradise Safety Action Project
(Police) and for Project RADICAL
Crime Prevention personnel and Robina Land Corporation
representatives for the development of the Robina Police Beat
(Outcome – implemented)
Recommendations to be included in Inspections reports with
management and staff regarding inspection findings
University supervisors on the development, design, conducting and
reporting on a Security Survey conducted for Protective Security - Issues
and Practice (QUT)
Domestic violence support agencies regarding appropriate criminal
justice responses
Senior management and staff regarding the completion of tasks
associated with projects
Staff and supervisors on performance planning and assessment system
objectives and results to be achieved
University supervisors on assignment topics and Master of Arts thesis
Superintendent, IEB for approval to attend training courses and seminars
Consultation (various locations)
Demonstrated by consulting with:
Superintendent, IEB on changes to Issues Based Inspections Program
Staff from Internal Audit, Review and Evaluation on the development of
IEB Risk Management Plan and the IEB Action Plan
Managers and staff during field work conducted in relation to Issues
Based Inspections of Q-SAFE procedures; Ethical Practice Branch and
IWSU; Radio Electronics Section
22 July 2015 Page 53
Inspections Team staff on development of Systems Assessment Forms
during inspection planning phases
Staff from Equity and Career Planning on the development of the QPS
SHRO Action Plan
Executive managers, line managers/supervisors, operational and no-
operational employees in relation to changes to chapter 15 OPM’s (Risk
Management)
Outcome: Changes approved by SEC and implemented
Managers in relation to development of Corporate Plan and Action
Plans
Operational police and community support agencies on resolution of
issues associated with policing domestic violence
Key support units within the QPS regarding changes to corporate
planning requirements
Manager, CAP regarding processes to be maintained in the rewrite of
CAP Module CM 406
Personnel from the Criminal Justice Commission (CJC), Department of
Training and Industrial Relations, Department of Primary Industries,
Queensland Department of Education, legal firms and risk management
consultants regarding risk management strategies appropriate for the
QPS
EEO unit regarding the prevention, detection and resolution of sexual
harassment
At the 60th PDMP, I researched and provided written assignments. Oral
presentations were made. Feedback in relation to oral presentation indicates
that I ‘was capable of presenting in a confident and professional manner.’
In relation to written skills, comments indicated that I ‘demonstrate a wide
vocabulary and writes in a logical and succinct manner.” Feedback from the
Inspector’s Course No. 2 indicated that I ‘had particularly effective written
communication skills. Relates well with peers and fellow officers.’
OPERATIONAL AUDITS AND ASSESSMENTS
I have extensive management experience in leading, directing, controlling
and reporting on operational assessments, compliance audits and
22 July 2015 Page 54
performance reviews to promote ethical practices and to assess efficiency
and effectiveness including:
Demonstrated by:
Managing the inspection and reinspection audits and assessments activities
including:
Reviewing and approving inspection plans
Peer reviewing inspections plans, reports and working papers
Coordinating development of risk management and action plans
Supervising and participating in multi-disciplinary project teams involved
in the review of operational policing activities and practices
Implementation of the Issues Based Inspection Program
Leading and participating in the Issues Based Inspections Program and
undertaking:
Inspections Coordinator roles
Audit of Driver’s License Procedures
Review of Ethical Practice Branch
Internal Witness Support Unit Review
Review of District Offices
Review of Radio Electronic Section
Operational Planning Groups
Recruiting Section Review
Review of Industrial Relations and Health and Safety Section
Review of strategic and operational plans
Compliance inspections including unannounced drug/property audits
Audits of internet, file server access and DKS access
Sexual Harassment Referral Officers Network Action Plan
22 July 2015 Page 55
Investigations
Managed, coordinated and reviewed investigations into criminal
conduct, official misconduct and breaches of discipline
Conducting investigations in relation to a range criminal, simple and
traffic offences
Providing field training on investigation processes and techniques for First
Year Constables placed under my supervision
Assessing evidence presented in Court Briefs and traffic breach reports
Project management
I have extensive project management in managing critical projects and
conducting workplace assessments, developing recommendations, and
implementing improvement strategies including:
QPS Project Manager for the Qld Government initiated Safer Workplaces
Assessment Project
Implementation Coordinator – post Fitzgerald Commission of Inquiry
Project team member for QPS Quality Management Project
Project manager for:
Surfers Paradise Safety Action Project (alcohol related violence in
and around nightclubs)
Beenleigh Police District Communications Project
Represented senior police during negotiations for the establishment
of the Robina Police Beat Shopfront
Participated in the development of Department of Business, Industry and
Regional Development (DBIRD) strategic plan – South Eastern Region
Represented QPS in meetings with Gold Coast Domestic Violence
Services and Sexual Assault Services
Conducted various problem identification workshops using Accelerated
Planning Technique methodologies
Conducted workplace job analysis of administrative tasks within the
Ethical Standards Command
22 July 2015 Page 56
LEARNING AND DEVELOPMENT
I have extensive practical experience in the public and private sectors
conducting workshops on risk management, quality management,
procedures writing, workplace bullying and harassment, unlawful
discrimination (including sexual harassment), performance management and
planning, strategic planning, and problem solving, including:
Training in excess of 460 QPS employees on risk management policies
and procedures
Performance management training
Overviewing the development of programs to improve the performance
levels of individual employees and work groups
I also have extensive experience conducting presentations at various forums
across Australia on topics relating to leadership, management, health and
safety, workplace harassment/bullying, performance management, and
accreditation risks.
PERSONAL INTEGRITY, ACCOUNTABILITY AND ETHICAL PRACTICES
Demonstrated by:
Conducting my professional and personal life to ensure that personal
integrity is not affected by unlawful or unethical decision making
Adhering to the Police Service Administration Act (PSAA) and the Code
of Conduct
Examples: As a sexual harassment referral officer and a Peer Support
Officer, I maintained the confidences of individuals and complied with
the PSAA and Code of Conduct
Reporting allegations of potential breaches of discipline or misconduct
by senior officer
Reporting allegations of police involvement in unlawful activities
involving licensed premises
Outcome: Matter referred to Criminal Justice Commission and recorded
on database
22 July 2015 Page 57
Personal accountability
Demonstrated by:
Reporting allegations of misconduct/breaches of discipline to Acting
Chief Superintendent, ESC
Maintaining Performance Planning and Assessment System (PPA's) and
ensuring compliance with QPS policy
Developing a risk management action plan providing timelines for
completion of specific activities
Advising the Officer in Charge, IEB on key issues relevant to the effective
and efficient operation of the Ethical Standards Command
Writing the IEB Standing Orders governing the management of personnel
placed in the IEB for Assessment Development Centre purposes and
personally conducting developmental interviews with those personnel
(Outcome – approved)
Participating in the development of the QPS Sexual Harassment Referral
Officer's (SHRO) Action Plan (launched on 13 March 2001)
Ethical practices
Demonstrated by:
Reporting suspected official misconduct by a police officer
Providing advice to a Regional Crime Co-ordinator on criminal activities
involving drugs
Outcome: alleged offender arrested
Applying knowledge of Public Sector Ethics Act, Code of Conduct and
legislation regarding whistleblowers and the benefits to organisational
and individual compliance by integrating risk management and ethical
decision making in presentations on sexual harassment by using
examples of unethical decision making and practices
Outcome: increased awareness and use of ‘SELF’ test
Conducting presentations on sexual harassment and discrimination to
recruits. Incorporated advice on ethical decision making and domestic
violence (same sex relationships)
22 July 2015 Page 58
Complying with ethical standards for conduct of research with approval
given by QPS Research Committee and QUT Ethics Committee prior to
conducting survey
SELF ORGANISATION AND INITIATIVE
Demonstrated by:
Maintaining a diary of planned activities
Completing weekly performance sheets
Tasking staff under my control
Developing and managing a fortnightly reporting system for the Quality
Management Project; developing the Inspectorate and Evaluation
Branch risk management plan
Planning inspections (Audit of Q-Safe Procedures)
Completing inspection reports in required time frame
Planning and completing study commitments for Master of Arts (Justice
Studies)
Identifying, attending and reporting on strategically important
workshops, conferences and seminars
Initiative
Demonstrated by:
Initiating and conducting a Review of the Inspection Program
Outcome: Employment of external consultants to conduct a formal
review
Outcome: Employment of external consultant to facilitate development
of IEB Practice Manual
Preparing a review of the initial implementation of the Issues Based
Inspection Program
Applying for and being accepted as an Implementation Co-ordinator
post Fitzgerald
Participating in the Quality Management Project
22 July 2015 Page 59
Applying for and appointed to review QPS risk management policies
and procedures
Attending Conferences and Seminars of strategic value to the QPS and
providing feedback to management and staff (these included quality
management; risk management conferences; Performance
Management Seminars, Corporate Governance presentations, Financial
Management Standards presentations, Community Policing
Conferences, Leadership and Strategic Management Forums
KEY ACTIONS WITHIN POLICING ENVIRONMENT
Managed, developed, implemented, coordinated and implemented plans
and strategies to promote ethical practices and to assess efficiency and
effectiveness
Managed
Internal Audit, Review and Evaluation and Inspections Program
Issues Based Inspections Program
Inspections Coordinator roles
Audit of Driver’s License Procedures
Review of Ethical Practice Branch
Internal Witness Support Unit Review
Review of District Offices
Review of Radio Electronic Section
Operational Planning Groups
Recruiting Section Review
Review of Industrial Relations and Health and Safety Section
Review of strategic and operational plans
Compliance inspections including unannounced drug/property audits
Audits of internet, file server access and DKS access
Sexual Harassment Referral Officers Network Action Plan
Managed, coordinated and reviewed investigations into criminal
conduct, official misconduct and breaches of discipline
Managed the inspection and reinspection activities
Reviewed and approved inspection plans
Peer reviewed inspections plans, reports and working papers
Coordinated development of risk management and action plans
22 July 2015 Page 60
Supervised and participated in multi-disciplinary project teams involved
in the review of operational policing activities and practices
Implementation of the Issues Based Inspection Program
Strategic communication
Provide executive briefings and presentations on:
Safer Workplaces assessment findings
Inspection findings
State Wide Security Audit
Risk management
Quality management
Project management
QPS Project Manager for Government initiated Safer Workplaces
Assessment Project
Implementation Coordinator – post Fitzgerald Commission of Inquiry
Project team member for QPS Quality Management Project
Project manager for:
Surfers Paradise Safety Action Project (alcohol related violence in
and around nightclubs)
Beenleigh Police District Communications Project
Represented senior police during negotiations for the establishment of
Robina Police Beat Shopfront
Participated in development of Department of Business, Industry and
Regional Development (DBIRD) strategic plan – South Eastern Region
Represented QPS in meetings with Gold Coast Domestic Violence
Services and Sexual Assault Services
Conducted various problem identification workshops using Accelerated
Planning Technique methodologies
Conducted workplace job analysis
Represented Queensland Police Service and various units of the Ethical
Standards Command at internal and external forums and during
interactions with other government agencies, law enforcement
agencies and private organisations including
CJC/Police Research Group meetings
QPS Stress Management Working Party
Domestic Violence Working Group
Regional Domestic Violence Liaison Officer
22 July 2015 Page 61
Policing Strategies Steering Committee
Inter-agency and Department Risk Management Special Interest
Group
QPS at Crime Modelling Project meetings
Regional management at SEQ2001 meetings
Regional Duty Officer
Investigated departmental traffic accidents
Provide initial response to attempted suicide in watchhouse
Learning and development
Conducted training on unlawful discrimination (including sexual
harassment) and workplace harassment
Trained in excess of 460 QPS employees on risk management policies
and procedures
Conducted performance management training
Overviewed the development of programs to improve the performance
levels of individual employees and work groups
Support services
Provided advice, support and guidance to management and victims of
workplace harassment, unlawful discrimination and sexual harassment
Networking roles
Member of the Corruption Prevention Network (Queensland) Committee
and now adviser to Committee
Active participant and supporter of the Leadership Lounge
22 July 2015 Page 62
APENDIX TWO
Titles of key assignments completed
Master of Education (Leadership and Management) Conferred 2005
Understanding Educational Research
Critical evaluation of a quantitative research paper titled “Experimenter
effects on ingroup preference and self-concept of urban Aboriginal children”
Critical evaluation of a qualitative research paper titled “Encounters with the
dominant culture: Voices of Indigenous students in mainstream education”
Adult and Workplace Education: Principles and Practices
Analyse the concept of critical thinking as a strategy that should be
integrated with adult learning principles and practices currently applied to
strategic management topics offered within the Management Development
Program
Critical analysis of professional development programs as a means of
improving performance and enhancing client service delivery within the
Queensland Police Service
Examine the need for managing knowledge management within the
Management Development Program to discuss adult education and learning
theories that impact on facilitator development in the Management
Development Program and learning within the Program
Strategic Workplace Education and the Learning Organisation
“Discuss how the legitimate system uses ordinary management and adult
learning or human resource development in the QPS to remain viable in the
current external environment”
“Shadow systems: creating organisational improvement to police command
and control by dancing with the knowledge management devil”
“Chaos: creating a vision of order on the wings of butterflies”
Leading and Managing People
“Identify some principles of leadership and human resource management
that have a direct impact on how well supervision and appraisal is accepted
in the workplace”
Provide a brief overview of the sexual harassment referral officer (SHRO)
refresher training day and the peer support training as two professional
development programs”
22 July 2015 Page 63
Legal Risk Management & Workplace Education
Four Scenarios for assessment
One
A workplace trainer provides inaccurate/misleading information during a
training session for employees in his organisation. An employee who
attended the session acts on this information and suffers harm as a
consequence.
Identify the potential legal implications for your workplace; and
Provide measures by which the problems you have identified might be
prevented or reduced
Two
A manager in an organisation wishes to appoint a family friend to the position
you held as a workplace trainer. You are summarily dismissed without being
given any reasons.
Identify the potential legal implications for your workplace; and
Provide measures by which the problems you have identified might be
prevented or reduced
Three
As a workplace trainer you have developed, in your own time and utilising
your own resources, an innovative program for your organisation. As the
program proves highly successful your employers wish to market it and now
claim it as their own property.
Identify the potential legal implications for your workplace; and
Provide measures by which the problems you have identified might be
prevented or reduced
Four
An organisation with over one hundred employees is engaged in semi-
hazardous operations but has failed to implement adequate workplace
health and safety policies and practices. As the workplace trainer,
management argues that workplace health and safety is your responsibility.
Identify the potential legal implications for your workplace; and
Provide measures by which the problems you have identified might be
prevented or reduced
22 July 2015 Page 64
Legal Risk Management & Workplace Education
Training Program
Anti-discrimination legislation impacting on the workplace – Anti-
Discrimination Act 1991 (Qld)
Measures to be taken in order to meet the obligations imposed on it by the
Anti-Discrimination Act 1991 (Qld)
Changing Agendas in Leadership
Government and legislative organisational, social and economic changes
has driven changes, but unless concepts of leadership are understood and
adopted, there is potential for further Commissions of Inquiry relating to
leadership and management practices
Just another change agent: the ethical leaders’ moral responsibility for
performance management
Leadership for Change
“Beware the organisational culture for it is a satanic curse spawned to
encourage a marriage with the devil to dance the song of resistance to
successful organisational change”
“Supportive leadership: everyone’s responsibility to develop managerial
leadership behaviours that change organisational culture”
Policy Development and Analysis
Critical analysis of papers written by Schools Commission Australia in 1975 and
by Dawkins (1988) and to provide responses to a series of questions
We don’t need another HRO – we need an effective policy instead of
developing a policy by breaking all the rules
Master of Arts (Justice Studies) Conferred 2 February 2001
Theories of Justice 1
“On what grounds and in what circumstances can ‘random integrity testing’
and ‘targeted integrity testing’ be justified?”
Issues in Criminal Justice
“Knowledge and attitudes towards domestic violence and workplace
harassment influences responses to victims of domestic violence”
22 July 2015 Page 65
Theories of Justice 2
“What are the justice and policy considerations when developing a zero
tolerance policy towards workplace in Government agencies?”
“Hear no evil, see no evil: developing a solution to workplace bullying in
Government agencies.” B Althofer and V Giles
The Law, Morality and the Media
“Hiding Corruption: the legislative, ethical and media issues in the reporting of
sexual harassment in the workplace”
Independent Study 1 and Independent Study 2 (combined) Pathways to
Workplace Violence Prevention: Managerial Responses to Workplace
Violence (A Survey of Commissioned Officers) – Supervisor – Dr Belinda
Carpenter, QUT
Bachelor of Arts (Justice Studies) Conferred 27 March 1998
Principles of Criminal Law 2
“Prostitution – It takes two to tango – no matter what the dance when
discrimination is a reality. A case for changing current legislation relating to
prostitution.”
Process Theory and Application
“A critical evaluation of the importance of interpersonal skills in the
application of the intelligence process to drug trafficking by outlaw motor
cycle gangs”
“A practical application of direction and collection management in a Public
space security program”
Law of Evidence and Investigation
Corroboration, admissibility and contemporary utility of the traditional
requirement of corroboration in sexual cases
Protective Security – Theory and Application
Risk/Threat Assessment – Protective Security Risk Review
Present your ideas on the Professionalisation of the private security industry in
Australia
Protective Security – Issues and Practice
Company Security Policy - “Can organisations prevent the impact of security
incidents if they do not have a documented Information Security Policy?”