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Ofc. B.P.CorradoColorado Springs Police DepartmentSchool Resource OfficerPalmer High School

SOURCE MATERIAL

1) The Law Enforcement Officer’s Complete Crime Prevention Manual

published by the American Crime Prevention Institute, Jan. 2001

Chapter 52: Lodging Safety and Security

Chapter 64: Crime Prevention for Restaurants

2) CPTED – Crime Prevention Through Environmental Design

3) Five years of patrol, midnight shift

YOUR PERSONAL SECURITY

• Situational Awareness• Have a plan• Be aware of your surroundings• Have a “go to” place

• Observe those around you• Body language• Speech

HOTEL AND RESTAURANT SECURITY

• Approximately 10,000 negligent hotel security claims annually• Include burglary, larceny, prostitution, theft, violent crimes

• Hotel/corporate reputation• Affects the bottom line

• Personal/professional reputation• Career

ACCESS

• Controlled access• Limited points of entry

• Door security• Locked

• Cameras• Cover the angles

• Keys vs cards• Cost vs ease of use/cancellation

• Security personnel• Employee vs contract

• Alarms

ENVIRONMENTAL DESIGN

• Visibility• Outdoor lighting• Entrances• Parking lots

• Landscaping• Shrubs• 2’ within 4’ of entrances

• Planters• 4’ within 8’ of entrances

• Trees• Lower branches 6’

• See-through barriers

ENVIRONMENTAL DESIGN (CONT’D)

• Lobby• Interior lighting• Uncluttered• Protection

• Office• Locked• Access to safe or vault

• Communication• Working phones

CHECK-IN

• Your Personal Security• Evaluate the customer• Ask for identification• Monitor

• Their Belongings• Security vs Privacy

• Transaction• Cash vs Charge• Can you spot a forgery?

SUSPICION VS CONFRONTATION

• Who is suspicious?• Clothing• Demeanor• Belongings• Habits• Language• Body language• Your sixth sense

SUSPICION VS CONFRONTATION (CONT’D)• When do you confront?• Property vs Injury• Personal security• Guest security

• Protocols• Internal vs External• Damage• Theft• Burglary• Robbery• Threats to Life

WHAT DO YOU DO?

• Overwhelm them with kindness

• Assert authority

• Offer to help

• Call for assistance

• Demonstrate a willingness to take action

• Protect yourself and your guests

• Be an excellent witness

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