Post on 07-Apr-2018
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INTRODUCTION
Human resources are the very critical asset in every
organization. Today, the organizations must maintain its
valuable human resources to attain its organizational
objectives. Employees are main factor of production in every
organization. To maintain this valuable resources an
organization is required to many employees welfare schemes
and other measures.
Today the main problem faced by an organization is
related with employees and their welfare measures. Employees
must be treated well in an organization for meeting or attaining
the over all objective. Today the employees are mainly concern
about their security and welfare measures, non availability of
infrastructural facilities, better working conditions and the like.
Edwin. B. Flippo, defines personal management or human
resources management as planning, organizing, directing and
controlling of the procurement, development, compensation,
integration, maintenance and reproduction of human resources
to the end that the individual, organizational and societal
objectives are established.
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The CEE VEE FOOTWEAR PVT.LTD also faces problems
related with the management of human resources. This project
report summarizes and analyzes the human resource aspect of
the company.
STATEMENT OF PROBLEM
The footwear industries are increasing day by day over the
world. This industries requires a large number of skilled and
semiskilled workers. Almost every organization faces the
problem related with the selection and recruitment of
employees they will suit the organizational requirements. As
technology is increasing or developing day by day. As a result
the employees specialized and experienced with these facilities
are diminishing.
Human resources are the corner storn in every
organization. There are a number of employees working under
the HILLWOOD GROUP of companies. Therefore the company
must ensure the employees with better working conditions and
welfare measures to achieve their organizational objective.
Effective management of human resources are necessary for
this purpose. Selection and recruitment of effective employees
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and meeting their needs are the important problem faced by
almost every company today. So the management of human
resources must be effectively done to achieve the individual
goals as well as organizational goals. An organization must
meet the all needs and wants of its employees to achieve their
objectives. The management of human resources is one of the
risky and difficult job in almost every organizations.
OBJECTIVES OF THE STUDY
To study about the organizational structure.
To study about the human resource management of
the organization.
To know about the policies developed by the
company for their employees.
To study about the satisfaction level of employees.
To know whether they face any problem related with
the job.
To study about the working environment of the
company.
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To study about the channels of communication
followed by the company.
METHODOLOGY
For collecting information about the company, mainly
primary data are used. Primary data is termed as data collected
at the first time. Primary data is collected by preparing
questionnaires, conducting interviews and through tele
communications.
Secondary data is also used for collecting details about
the company. Secondary data is termed as data collected from
available sources.
RESEARCH METHOD
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A questionnaire is prepared keeping the objective in mind.
The questions were structured and directed so as to make the
respondent to understand it easily.
SAMPLING METHOD
The sampling method used for the study is random
sampling method. Choosing only a selected group of people
from the entire population is random method in this study,
employees from CEE VEE footwear are selected belonging to
different category.
LIMITATIONS
The period of study is too short.
Data collection is a difficult problem as the
personnels are reluctant to provide fair
informations.
Restrictions on entering the factory.
Primary data collection is a time consuming activity.
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It is required to prepare questionnaires and direct
observation is necessary. So it is expensive.
Questionnaires covers only limited informations.
PERIOD OF STUDY
The period of study is 21 days coming from 13 December
2010 to 3rd January 2011.
REVIEW OF LITERATURE
This study is going through the satisfaction level of
employees in CEE VEE footwear pvt.ltd.as well as HILLWOOD
group of companies Calicut with special reference to the human
resource department of HILLWOOD group. Many project works
are done in this company related to this area. The reviews of
some of the studies are listed below.
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Employees are the most important asset of an
organization. Job satisfaction of employees is helpful to improve
the organizational efficiency. Efficient and skilled workers are
very helpful to the running of an organization.
A study report on 2008 about the functioning of human
resource department in HILLWOOD, prepared by Anees
Ahammed, BBA student in Feroke College, Calicut states that
highly qualified employees are the valuable asset of an
organization and better performance of personnel management
is very useful to the smooth running of an organization.
The study about HRM policies in HILLWOOD, by Anagha,
pointed that the company was very conscious about the
importance of human resource development and some
indicators such as rewards, qualifications, improvements,
employee turnover etc.shows that HR department provides a
due consideration on the employees and the total management
of HILLWOOD gives due importance to training and the workers
participation in management, to develop human resources in
the organization and attain high productivity.
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Dezenco and Robbing observe HRM as people dimension
in management. Since every organization is made up of people,
acquiring their services, developing their skills, motivating
them to higher levels of performance and ensuring that they
continue to maintain their commitment to the organization are
essential to achieve the organizational objectives. This is true,
regardless of the type of organization; government, business,
health, recreation or social action.
PROFILE OF THE INDUSTRY
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HILLWOOD GROUP of companies is a partnership firm
which is constituted by Mr.V.Shareef the chairman of the
company at Chungam, Feroke. The manufacturing unit is
constituted by him with an investment of Rs.1, 80,000000. The
company is concerned with producing sofitel and soft pu
footwears and in timber manufacturing, building works and
building materials. The unit is started with producing both
sofitel and soft Pu in 2005 itself. It is highly demanded by
market.
HILLWOOD group of companies is today a leading business
entity in south India. This group has been in the forefront of
timber trading and manufacturing business for almost 30 years.
The foresighted vision of its promoters and their commitment
to quality and customer satisfaction has been earned the group
a reputation among its customers and clients.
This company has branches in Pollachi and Selam at
Tamilnadu which is managed by Mr.Shareef. The HILLWOOD
group of companies is one of the leading companies in footwear
manufacturing in the state of Kerala.
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The rich legacy of the group is successfully carry forward
by their third generation and today the group has diversified
interest in real estate, transportation and global trade.
HILLWOOD, the pioneering wood exporting company in
Kerala located in feroke near Calicut. This business is
exclusively exporting and importing wood. They have been
trusted world over by their valuable customers. Their
commitment to quality and timely delivery propelled their
growth. This company is well experienced in timber logs and
distribution focused on dependable service and on filling the
special needs of their overseas customers. They also cater to
the requirements of customers in India too. Wood supplied by
HILLWOOD is widely used in India, abroad for quality furniture,
interior decoration and other constructions and is much sought
after across the globe.
OTHER COMPANIES UNDER THE HILLWOOD GROUP OF
COMPANIES
HILLWOOD IMPORT AND EXPORT PVT.LTD.
HILLWOOD FURNITURE PVT.LTD.
CONCORD POLYMERS
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SAS POLYMERS
HILLWOOD BUILDING MATRIALS
HILLWOOD COLLANADE
DIVISIONS OF HILLWOOD GROUP OF
COMPANIES
FOOTWEAR DIVISION
CEE VEE FOOTWEAR
It is the largest manufacturers and exporters of quality
fashionable footwear for men, women and kids especially in
southern region of India. They have an extensive network of
reputed suppliers, who provide them with the finest quality of
inputs and material. They are always open to developing new
range of footwear as required by their customers, according to
latest fashion trends and styles. They focus on quality and aim
to achieve total customer satisfaction. They use very advanced
modern technologies for the production process.
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Their footwear is specially manufactured to face different
climates and is available in different styles types and sizes. In
addition the attractive and affordable prices of the footwear
have made them a huge hit among the admirers of quality
footwear.
TIMBER DIVISION
HILLWOOD imports and exports, the pioneering wood
exporting company in Kerala, located in feroke, Calicut.
HILLWOOD is exclusively exporting and importing wood. They
are well experienced in timber logs and distribution focused on
dependable service and filling the special needs of their
valuable customers.
Wood supplied by HILLWOOD is widely used in India and
abroad for quality furniture, interior decoration and other
constructions.
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HILLWOOD furniture is a company that continuous to lead
the industry in todays home and office furnishings. They set
new trends in life style with quality benchmark products,
redefining the wood piece of furniture to a life style product
which dictates pride of processing it.
BUILDERS DIVISION
HILLWOOD builders are one of the renowned names in the
construction segment. Their buildings are testimony for the
quality and timely completion of projects has enabled the
HILLWOOD to become one of the sought after companies for all
construction requirements. HILLWOOD is backed by an in-house
team of architects and engineers, a dictated and thoroughly
committed workforce. HILLWOOD builders follow the best
practices in the industry like producing quality raw materials,
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conformance to international standards and a commitment to
schedules.
Carefully chosen locations, their buildings are aesthetically
appealing, functionally efficient and decidedly up market.
Comfortable abodes, countryside aesthetics contemporary
amenities. It offers a classic lifestyle to its customers.
BUILDING MATERIALS
HILLWOOD building materials is a one stop solution for all
our building construction needs. They help the customers to
find the finest brand, trendy designs, latest news and events in
the construction industry.
Construction materials need to be well selected as it is an
asset for a lifetime. HILLWOOD provides all the sufficient details
regarding the constructions in HILLWOOD. Each of the building
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construction material includes as a separate category as it
makes easy to navigate through the essential construction
material. HILLWOOD group of companies furnishes the details
of wooden tiles, window frames, door frames and interior
decorative woods.
PROEILE OF THE COMPANY
The CEE VEE footwear has constituted a manufacturing
unit by name SOFITEL footwears proposed to be set up at
Chungam, Feroke. Footwear manufacturing industries is one of
the flourishing industries in India. The demand for quality
footwear is increasing day by day. It is proposed to
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manufacture out of virgin PVC materials by using latest
technology. There are very similar units in south India. The
market demand for such quality footwears are met out of
supply from manufacturing unit in Delhi. Therefore there is an
excellent scope for such units in Kerala. The promoters of the
project HILLWOOD group is headed by V.Shareef has already
successfully established similar units in Feroke by name CEE
VEE FOOTWEAR PVT.LTD. The great success of this project and
inability to supply products as per market demand promoted by
the promoters to set up a similar new unit and adjacent to
existing company.
LOCATION
The unit is located at land adjacent to National Highway,
Chungam, and Feroke. The land is owned by managing partner
V.Shareef and his given to the firm on else. The location is deal
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all infrastructural facilities like road, water, electricity, labour
force etc.are available. Since the unit is located adjacent to M/S
CEE VEE footwear pvt.ltd. This is similar to the proposed unit,
promoters more operational, convenience and economy.
CONSTITUTION
The unit SOEITEL footwears is constituted as a
partnership firm with V.Shareef as a managing partner and
C.P.Najbudheen and C.P Suhara as co partners. They are the
promoters of CEE VEE footwear pvt.ltd as well as HILLWOOD
group of companies.
INVESTMENT REQUIREMENTS
The working capital requirements works out 75,00,000
with building, plant and machinery and other equipments
including mould works 120 lakhs.
FOOTWEAR HISTORY
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Footwear is estimated to have started its long history of
human use during the ICE AGE, some five million years ago
un kind weather conditions are said to have created necessity
for footwear. Other evidence shows that footwear came to use
at the end of the Paleolithic period at about the same time the
early human learned the art of leather training.
Early pieces of footwear were made of wrapping usually
made of leather or dried grasses later on the pieces were
developed from an oval piece of leather, which is bound by a
piece of strong leather thongs, sandals which are the first
crafted footwear, are the success of this wrappings.
In Egyptian funeral champers, paintings show the different
stages in the preparation of leather and footwear. The images
also show that in Egypt, footwear depicted power and close the
characteristics which are missing in commoners footwear.
Egyptian sandals were crafted using straw, papyrus or palm
fiber. Later on Egyptian women adorned their footwear with
precious and jewels.
Material evidences shows that Greeks loved and took good
care of their feet by using different footwear for different
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activities. Greek women wearing sandals to signify their social
classes. Their footwear signified beauty, elegance, refinement
and extra vagance. Some Greek women used to wear elevated
sandals, which created a clacking sound when the wearer
moves.
In Mesopotamia leather wrappings are tied to the feet by a
strip of the same material. Romans on the other hand created
other durable leather thongs so their legions can travel to place
on foot. It also believed that foot fetishes began with the
Romans.
In Roma, footwear also exhibition social class. The
consults were white shoes, the senators were brown shoes, and
the uniform footwear for rest of the regions was a short pair of
books that uncovered the shoes.
But in all those early civilizations, footwear indicated social
status. Footwear consists of garments that are worn over the
feet. They are worn mainly for protection and hygienic, but also
for fashion and adornment. Footwear items come from a wide
range of materials including leather, rubber canvas, wood and
plastic. But early pieces are made from available materials like
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straw, leather, crow hide and grasses. When footwear is
assembled, the main components are adhesive, cushion,
counter fort heel, insole, laces, sole, steel, shank, tack, teo puff,
tread and welt. Generally footwear is classified in to books,
industrial footwear, shoes and sandals.
Boots are available as cowboy books, galoshes, ski
boots, thigh, and length boots and so on. Industrial footwear
includes plastic and rubber loafers, which are used in
laboratories, construction sites and production lines.
Shoes include athletic shoes (or running shoes), climbing
shoes, clogs, high heels, marry janes, moccasins, maker
loafers, tap shoes and cross training shoes, sandals on the
other hand includes espadrilles, flip fops thongs, slide one and
slippers.
Footwear is considered as an extension of ones
personality well maintained footwear size things about the
owner with cleanliness as the most important concern.
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INDIAN FOOTWEAR INDUSTRY
India is engrossed with different civilizations, cultures,
religious customers and conversions, climate and socio
economic conditions. The esteem conditions one tracks may be
the prime causes for footwear wearing habits.
All over the country, different types of traditional footwear
are being produced to meet the consumers preference.
In Maharashtra, ordinary chapels with leather soles and
uppers or chapels made out of leather uppers with leather
source called as kothapuri, gadag, and karundavadi. In
Gujarat and Rajasthan leather juti and Gujarat nagara, in
Orissa, kataki chapels, and in Punjab plain Panjabi juti are
popular traditional names.
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In Punjab, the demand for traditional footwear called as
saadi and kisan juti and the ladies variety known as janana
juti is quite popular. The plain juti type of artistic footwear
made out of tanned leather has great demand in urban and
rural areas.
The second popular pattern of footwear in Punjab and
Rajasthan is khasida juti or embroided upper juti both the
states are well known for this variety artistic footwear.
It is observe that though this pattern is attractive, the
comfort is lacking because there is difference in the contraction
of the right or left of the footwear. However those who are
habituated to wear the local type from childhood do not
express any difficulty since they do not use any other type of
footwear.
In Kerala, Tamilnadu and other parts of the country,
customers preference for footwear is mostly determined by
fashion, conformability etc.rather than tradition.
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INDIAN LEATHER INDUSTRY
The Indian leather industry occupies a place of
prominence in the countrys economy in view of its massive
potential for employment, growth and exports. Thus has been
increasing emphasis on its planned development, aimed at
optimum utilization of available raw material for maximize
returns especially from exports.
India is the largest livestock holding country 21
percentages, large animals and 11 percent small animals.
A source of 10 percent global leather requirement.
Annual production value over as 4 billion.
Annual export value over as 2 billion.
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Export growth (AGR) 8.20 percent (2000-2004).
About 2.50 million workforces (30% women).
Promising technology inflow and foreign direct
investment.
Top priority to occupied safety and work
environment.
Material concern for consumer safety.
PRODUCTS EXPORTED
Leather footwear
Footwear component (shoes, uppers, soler etc.)
Leather garments
Leather goods
Finished leather
MAJOR ITEMS OF INDIAN FOOTWEAR
Hides
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Skins
Leather footwear
Leather shoe uppers
Non leather footwear
Leather garments
Leather goods
Industrial gloves
Saddler
Indian footwear industry A critical analysis
In India, the footwear production was in the hands of
individual or small scale sector. In olden days rural areas the
footwear made was exchange under barter system. The
urbanization, mechanization and change in life style have
demanded for mass production resulted in whole sale and retail
sales.
The footwear industry is a significant segment of the
leather industry in India. India ranks second among the
footwear producing countries next to China. The industry is a
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labour intensive and is concentrated in large scale units, the
sandals and uppers produced in the household and cottage
sector.
India produces more of gents footwear while the worlds
major production is being ladies footwear. In the case of
chapels and sandals, use of non leather material is prevalent in
the domestic market. The major production centers in India are
Chennai, Rainpet, Ambar in Tamilnadu, Mumbai, Kanpur in UP,
Jalander in Punjab and Agra. The following table indicating
concentration of units in various parts of the country.
Region Large &
Medium
scale
industry
Small-scale
industry
House
hold
Tamilnadu 64 31 7
Delhi up 4 8 2
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north
Agra,
Kanpur
9 34 14
Calcutta 1 3 19
Bangalore 6 3 4
Mumbai 3 11 0
Others 13 10 3
The estimated annual footwear production capacity 1736
million pairs (776 million pairs of leather footwear and 960
million pairs of non leather footwear).
Region using share of total estimated capacities are as
follows
Region Leather
shoes
Non
leather
shoes
Leather
shoe
upper
Leather
sandals
Non
leather
sandal
s
Tamiln
adu
26 5 54 1 0
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Delhi
and up
north
10 77 4 1 60
Agra,
Kanpur
45 0 32 62 0
Calcutt
a
12 0 2 3 0
Bangal
ore
3 3 4 0 0
Others 0 13 3 1 40
Total 100 100 100 100 100
IMPORT
The global import of footwear (leather and non leather) in
terms of value was around US dolor 43278 billion, accounting a
share 63.42 % in the total import of leather product out of this,
import of leather footwear alone accounted for US dolor 26379
million and non leather footwear US dolor 16899 million.
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EXPORT
Indias export of leather footwear touched US $ 33/million,
recording an increase of 3.29 percent over the preceding year.
India thus holds a share of 1.25 percent in the global import of
leather footwear. The major markets for India leather footwear
one the UK, USA, Germany, Italy, France, Middle east and
Russia nearly 71 % of Indias exports of leather footwear is to
Germany, UK and Italy. The Indias footwear industry is
provided with institutional infrastructural support through
premier institutions like central leather research institute,
Chennai footwear design and development institute, nodia
national institute of fashion technology New Delhi etc.in the
areas of technological development, design and product
development and human resource development.
Now a days wearing footwear is a necessity rather than a
fashion for the human beings. Hence the demand for footwear
is also increasing day by day. The different classes of people
using different types of quality of footwears depending on their
purchasing power. The middle and lower income groups prefer
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low cost durable, wear and tear resistant footwear that can be
used in all domestic condition where as the high income groups
prefer the latest type of footwear which are highly costlier. The
first preference of the middle and lower income groups is the
poly viny 1 (horide PVC footwear) which will satisfy all their
conditions with regard to the footwears.
Popularity of PVC chapels is increasing among the people
and it will lead to the demand for their chapels. As a result
almost all footwear companies are trying to shift their chapels
from rubber to the PVC chapels.
PVC CHAPELS
Development in polymer technology coursed the invention
of multi purpose raw material, PVC is a very friendly material
and we can convert it in to appropriate form and size with
suitable could comparing to their chemicals, their product has
no harmfulness in human body. At the same time, it is very
attractive and becomes an essential product in human life.
The leading of PVC chapels manufacture from North India
especially Delhi, UP, West Bengal, Bihar etc. in Kerala repressed
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PVC chapels are products in many part of the state. Batas
sandals and actions micro all the alternatives in Kerala market.
The PVC footwear will provide longer life, low cost;
wearing comfort and durability to the footwear can be used in
all seasons especially in rainy season. By considering all this,
one of the leading footwear company in Kerala, CV footwear
manufactures PVC footwear from virgin materials which after
better style, comfort, colors, durability etc.
ORGANIZATION STRUCTURE
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Organization structure is the frame work of relationship of
individuals, working at the various levels to accomplish the
organizational goals. It shows the authority-responsibility
relationship among the various positions in the organization
showing who reports to whom. The term structure refers to the
arrangement of various positions in the organization. The
designing of the organization structure is one of the critical
tasks to the management of an organization. So they are very
careful to create an appropriate organizational structure.
Organizational structure refers to relatively durable
organizational arrangement and relationship. It prescribes the
term relationship among various positions and activities. It is
the arrangements about reporting how an organizational
member is to communicate with other members of the
organization. It is the fixation of authority and responsibility of
different managerial personnel and establishment of their
relationship. The CEE VEE footwear pvt.ltd has a well
established organization structure.
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ORGANIZATIONAL CHART
(PICTORIAL PRESENTATION)
Chair
Board of
Managing director Executive
Perso Production Finance Marketi
Accounta OfficeSuper
Channel of Sales Advertise
Marke
t
Skilled Semi skilled Un skilled
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BASIC FACTS ABOUT THE COMPANY
Name of the company : CEE VEE
footwear pvt.ltd
Location of the firm : Chungam, Feroke,
Calicut
Industrial category : Manufacturing
PVC chapels
Status : Small scale unit
Date of commencement : 2004
Capital : 8000,000
Managing body : Board of directors
Chairman : V. Shareef
Number of employees : 250(35in
CEEVEE footwear)
Major raw material : leather, straw,
grasses etc.
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Means of capital : promoters
capital &loan
Compensation mode : Basic
salary+TA+HRA
Bankers : SBT Feroke
FUNCTIONAL DEPARTMENTS
PRODUCTION DEPARTMENT
Production is the process of transferring inputs in to
desired outputs. The main function of the manufacturing
concern is the production of goods and services. The production
department of HILLWOOD group of companies is over looked by
V.Shareef, the managing director of the company. The
production plant of the company is located at Chungam,
Feroke. It produces goods like timber products, building
materials and it also engaged in building constructions.
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The main products produced by the HILLWOOD group of
companies are as follows.
Timber Products
The company is well experienced in timber logs and
distribution focused on dependable service and on filling the
special needs of their customers. Wood supplied by HILLWOOD
is widely used in India and abroad for quality furniture, interior
decoration and other construction.
Footwears
HILLWOOD group produces quality footwear for men,
women and kids especially in southern region of India. It
produces chapels such as CEE VEE footwears, SOFITEL and PU
chapels and leather footwears.
Building Materials
HILLWOOD building material is a one stop solution for all
our building construction needs. It helps us to find the finest
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brands, trendy designs, latest news and events in the
construction industry.
This is the main products produced by the production
department of HILLWOOD group of companies.
MARKETING DEPARTMENT
The term marketing simply means transfer of goods
and services from producer to consumers. It otherwise known
as sales. In HILLWOOD group of companies, there are many
dealers for promoting sales. In this institution, there are four
different vehicles for the selling purpose. All the function
related with marketing is under the control of marketing
manager. Here the products are marketed at whole sale and
retail basis.
The CEE VEE footwear pvt.ltd is strive to listen to the
customers in their local market and identify their footwear
needs and then provide product that exceeds customers
expectation in terms of quality, style and value.
In the company, the products are marketed through the
different marketing agencies and selling agents set up in
different areas. Sales and marketing comes under the
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responsibility of manager in charge of sales, sales executive
and assistant general manager.
Marketing executives of HILLWOOD group of companies is
carried out by the marketing executives who explore the
potential for the sales of the product.
Sales order processing
One of the main functions of sales manager is the sales
order processing which includes the arrangement for the
execution of orders and prepares invoices for customers and to
prepare the data needed for sale analysis and inventory
control. The company practices computer based sale order
processing. It ensures fast, accurate and efficient method of
recording and screening customer orders and sales transaction.
The company uses the following channels of distribution.
Appointing dealers in different areas.
By sending company representatives to various
places for catching sales.
By agents.
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Through direct practices.
Advertisement is one of the elements for raising sales. The
company also advertises their products in journals and news
papers. The company uses the help of dealers for promoting
sales. They also provide their product in GCC in Saudi Arabia
and UAE.
Pricing policy
The company has adopted a differential pricing strategy
for the local market and interstate market. Product prices for
interstate market are high when compared to local market. This
is because of the company has to be the cost of agency, service
and other charges. The company usually follows a competitive
pricing and fixed price of its products on the basis of price fixed
by the competitors such as jogger, VKC chapels, indiva chapels
etc.
PURCHASE DEPARTMENT
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The purchase department of CEE VEE footwear pvt.ltd is
concerned with purchasing raw materials from the markets.
They import Burmese teak wood from Malaysia, Burma and
African countries. They always adhere to high quality Norma
and makes export easier and faster. They purchase high quality
timber from countries where trees are grown abundantly and
cheaply available and they offer to their customers with the
best product choices to fulfill their needs.
The main function of the production department of CEE
VEE footwear Pvt. Ltd is the purchase of raw materials such as
straws, grasses etc. After getting the quotation, the purchasing
officer place order to that quotation which offer best terms and
conditions and affordable prices.
Objectives of purchase department
1. To ensure continuous availability of raw
materials.
2. To reduce the cost of finished goods.
3. To arrange transfer of surplus materials
available to other units.
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Purchase procedure
1. Purchase requisition
The purchase department will invite to purchase
materials only after receiving a purchase requisition.
Purchase requisition is a formal request to the purchase
department to purchase materials specified in it.
2. Inviting quotations
On the receipt of the purchase requisition, the next
step is to select the supplier from whom materials are
purchased. The purchase department has to select the
best supplier in terms of price, quality etc. The supplier is
selected by issuing tenders inviting price quotations from
the supplier.
3. Receiving quotations
On the receipt of quotations, a comparative
statement of the quotations received is prepared to know
the lowest price quotations and best terms and conditions
offered.
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4. Tabulation of quotations
After examine the quotations from different parties
in a tabular form, the department keeps a separate
tabulation for the quotations.
5. Inspection
The receiving department has to send the materials
and a copy of goods received note to the inspection
department for the inspection purpose
ACCOUNTS DEPARTMENT
The accounts department of CEE VEE footwear Pvt.Ltd is
mainly concerned with keeping and maintaining accounts
relating to production and marketing of goods and services.
Finance is the life blood of every organization. An organization
is developed on the basis of availability of finance. There are
mainly two types of finance in every organization. They are
working capital and long term capital. The working capital
requirement of CEE VEE footwear Pvt. Ltd.is works out 75 lakhs
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and building, plant and machinery and other equipments
including mould works 120 lakhs.
The finance required by CEE VEE footwear Pvt.Ltd is
acquired by term loans from banks and the other part is
introduced by the promoters of the company.
In the commercial sector, any business undertaking will be
considering finance as the most important one. It places a
crucial role in the business. It is considered as life blood of any
business. The finance department mainly deals with the raising
of finance and effective utilization of the raised funds. The
accounts related with other departments in the organization
such as purchase departments, wage department etc.also
comes under the authority of accounts department.
The accounts department of CEE VEE footwear maintains
the following accounts.
Daily reports
It includes:-
Cash book
Bank book
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Day book
Transaction summary
Journal register
Outstanding accounts
Periodical reports
Trial balance
Schedule ledger
Bank reconciliation
Bank interest computation
Columnar analysis
Ledger index printings
Other accounts
Profit and loss account
Balance sheet
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QUALITY MANAGEMENT OF CEE VEE FOOTWEAR
The company gives due consideration for the quality of
their products. Their footwear is specially manufactured to face
different climates and activities and is available in different
styles, types and sizes. In addition the attractive and affordable
prices of the footwear have made them a huge hit among the
admirers of quality footwear. Their management gives high
priority to the quality of their product. The company assures
quality checking in each stage of production process.
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HUMAN RESOURCE DEPARTMENT
There is a well established human resource management
in HILLWOOD group of companies. It is headed by the
personnel manager and highly qualified employees of the CEE
VEE footwear Pvt.Ltd.
Human resource is the one of the key factor behind the
success of an organization. The HRM function includes a variety
of activities, and key among them is responsibility for human
resources- for deciding what staffing needs the company have
and whether to use independent contractors or hire employees
to fill this needs, recruiting and training the best employees,
ensuring they are high performers, dealing with performance
issues and ensuring your personnel and management practices
conforms various regulations. Activities also include managing
your approach to employees benefits and compensation,
employee records and personnel policies. Usually small
business (profit or non profit) have to carry out this activities
themselves because they cannot yet afford part or full time
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help. However they should always ensure that employees have
and aware of personnel policies which conforms to current
regulations. These policies are often in the form of employee
manuals, which all employees have. Human resources is a term
used to describe the individuals who comprise the work force of
an organization, although it is also applied in labour economics
to for example business sectors or even all nations. Human
resources is also the name of the function with in an
organization charged with the over all responsibility for
implementing strategies and policies relating to the
management of individuals.
Human resources is relatively a modern management
term, coined as early as the 1960s when humanity took a shift
as human rights came to a higher life during the Vietnam era.
The origins of the function arose in organizations that
introduced welfare management practices and also in those
that adopted the principles of scientific management. From
those terms emerged a largely administrative management
activity, coordinating a large range of worker related processes
and becoming known, in times as the personnel function.
Human resources progressively become the more usual name
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for this function, in the first instance in the united states as
well as multinational corporations, reflecting adoption of a more
quantitative as well as strategic approach to workforce
management, demanded by corporate management to gain a
competitive advantage, utilizing limited skilled and highly
skilled workers.
Human resource is the one of the key factor behind the
success of an organization. The employees of CEE VEE footwear
Pvt.Ltd. is provided with all infrastructural facilities for ensuring
better working conditions.
STRUCTURE OF HUMAN RESOURCE DEPARTMENT
Human
Top Middle Supervisory Operat
Board of
directors
Department
heads
Superviso
rs
Skilled
workers
Chief
executive
Divisional
heads
Intermedi
ate
Semiskilled
workers
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PERSONNEL AND ADMINISTRATIVE
MANAGEMENT
Employees are the valuable asset in every organization.
According to Edwin.B.Flippo, defines human resource
management as the planning, organizing, directing and
controlling of the procurement, development, compensation,
integration, maintenance and reproduction of, to the end that
individual, organizational and societal objectives are
established.
Functional
directors
Divisional
heads
Front line Unskilled
workers
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CEE VEE footwear has a separate personnel department to
perform personnel functions like man power planning,
recruitment, selection, training, performance appraisal,
employee motivation, welfare measures, record keeping etc.
Man power development
The company has well established manpower strength for
meeting the various requirement of the organization. There are
250 more workers working in this company. In CEE VEE
footwear Pvt.Ltd, there are 50 more employees working in
different sections. The workers of the company are divided in to
four categories according to their performance. The main
categories are as under.
a) Specialized workers
b) Skilled workers
c) Un skilled workers
d) Learners
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Specialized workers
There are a number of specialized workers in the CEE VEE
footwear Pvt.Ltd. In timber section, the main specialized
workers are polishers and carpenters in HILLWOOD group of
companies.
Skilled workers
Skilled workers are those workers who are specialized in a
particular job.
Un skilled workers
This is the third category of workers and who have under
gone 6 months initial training in the company.
Learns
Learners include newly selected workers of the company.
Wage structure of employees
category No. of
workers
wage PF (in %) ESI (in
%)
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Specialize
d
50 250 12 5
Skilled 100 200 12 5
Un skilled 25 190 12 5
Learners 75 150 12 5
Recruitment and selection policy
Applicants recruitment and employee selection form a
major part of an organizations overall resourcing strategies,
which identify and secure people needed for the organization to
serve and succeed in the short to medium term. Recruitment is
the process of searching for prospective employees and
stimulating them to apply for jobs in the organization. In the
other hand, selection is the process of choosing the most
suitable persons from all the applicants. In CEE VEE footwear
Pvt.Ltd, there is a well established human resource
management, which selects and recruits the required personnel
for the organization.
Rules relating to recruitment and selection
Any person below the age of 18 is not appointed as the
worker or learner.
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All the workers selected only after verifying and clearing
the data given with application form.
The resigned and dismissed workers will not be selected.
A person should not perform as a part time employee in
other industries, while he is a worker of the company.
Training and development
At the organizational level, a successful human resource
development program prepares the individual to undertake a
higher level of work organized learning over a given period of
time, to provide the possibility of performance change. In those
settings, human resource development is the framework that
focuses on the organizations competencies at the first stage,
training and then developing the employee through education
to satisfy the organizations long term needs and the
individuals carrier goals and employees value to their present
and future employer.
In CEE VEE footwear Pvt.Ltd, every person has to
undergone training. They have a probation period of one year,
in which 6 months are treated as learners.
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Performance appraisal
It is the process of evaluating an employees performance
in terms of its requirements. It is considered as the most
indispensable tool for an organization. For the information it
provided is highly used in decision making regarding various
personnel aspects such as promotion, and merit increases.
Performance measures also like information gathering and
decision making processes which provides a basis for judging
the effectiveness of personal sub division such as recruitment,
selection, training and compensation. The company is using
grading method for performance appraisal. Superiors are
appointed to evaluate the performance of workers. According to
their performance, the grades given for employees are as
follows.
A grade excellent, B grade good, C grade
satisfactory
Compensation plans of the company
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The word compensation simply means to counter balance.
In human resource management, it refers to as money and
other benefits received by an employee for providing service to
his or her employer.
The CEE VEE footwear Pvt.Ltd provides due consideration
to its employees benefits. The main components of
compensation provided by the company are as follows.
Wages and salaries
It is one of the most important components of
compensation. It refers to as remuneration to workers
particularly daily wage payments. Salary refers to as
remuneration paid for white-collar jobs such as clerical works.
Incentives
It is given to improve motivation and productivity among
employees. Incentive compensation is called payment by
results. It refers to performance linked compensation. The
company provides incentive to workers to produce more and is
paid bonus or premium for additional work.
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Fringe benefits
Benefits given to employees in addition to their normal
wages and allowances are called fringe benefits. The CEE VEE
footwear pvt.ltd provides their employees with medical
facilities, educational and recreational facilities to the childrens
of the employees and health and safety benefits etc. to
motivate the employees to higher performance.
Retirement benefits
Retirement benefits are those benefits which are given to
employees at the time of the retirement of their employees. It
include the following.
Provident fund
Under the provision employees provident fund and
miscellaneous provisions act 1925, the employer has to
contributed 8.33 % of wage or salaries of employees every
month and this accumulated amount will be paid to the
employees when retire.
Pension scheme
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Pension is a payment made by the employer on a
recurring basis, whether monthly or annually after the
death/retirement of the employee. A person represents the
payment of a fixed amounted to a retired employee has fulfilled
certain specific condition of employment.
Gratuity
Gratuity is a payment in return of service to an employee.
The amount of gratuity payable is, generally based on the
length of service of the employee. The payment of gratuity is
regulated by the payment of gratuity act 1972. It is payable to
all employees after the termination of the service.
Compensation benefits
Compensation benefits are payable under two conditions.
Under work men compensation Act 1923 and under contractual
obligation. Under the act, the compensation is payable in the
case of injuries, fatal or otherwise, to workers during course of
his job performance under contractual obligations as employer
is liable to pay equivalent to three months wages or salaries or
any other sum specified under the terms of employment.
Insurance benefits
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The welfare of employees is the responsibility of the
employer. The employer has to look after the welfare of the
employees. For this purpose the employer take a group of
insurance. This makes provision for early death, provision for
disability, provision for old age etc. These requirements are
easily met by the life insurance, accident and sickness benefits,
and pension schemes. The premium for group insurance is
generally paid by the employer. Insurance provides economic
security to workers. The CEE VEE footwear Pvt.Ltd provides
insurance benefits to its employees.
Payment for time not worked
In some particular cases, the employees of CEE VEE
footwear Pvt.Ltd are provided with payment for non working
days. It mainly includes the following.
Weakly off days
Gazette holidays 14 days at present
Personal leave casual leave, sick leave,
privilege leave and maternity leave etc.
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These are the main compensation plans of CEE VEE
footwear Pvt.Ltd.
ANALYSIS AND INTERPRETATION
The word analysis literally means to break in to parts. It
is a critical examination of facts in order to have a better
understanding. Interpretation means explaining the meaning
and significance of data.
The main objective of the study is to
Understand the nature of human resources
and its significance in the organization.
Understand the level of job satisfaction
among the employees in the company.
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Job satisfaction
It is an important technique used to motivate the
employees to work. It has been often said a happy employee is
a productive employee. The job satisfaction is very important
because most of the people spend a major portion of their life
at their working place. In simple words job satisfaction can be
defined as the extent of positive feeling or attitude that
individuals have towards their goals. The employees level of
satisfaction represented by charts and tables are as follows.
Table representing age wise classification
Table No.1
Age group No. of
respondents
percentages
20 - 30 35 35
30 - 40 56 56
Above 50 9 9
total 100 100
Diagram representing age wise classification
Diagram No.1
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20 -30
30 -40
above 50
Table representing sex wise classification
Table No.2
sex No. of
respondents
percentage
Male 85 85
Female 15 15
total 100 100
Diagram representing sex wise classification
Diagram No.2
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men
women
Table representing job satisfaction level of employees
Table No.3
Satisfaction
level
No. of
respondents
percentages
Highly satisfied 30 30
Satisfied 60 60
Neutral 10 10
Total 100 100
Diagram representing job satisfaction level of
employees
Diagram No.3
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highly satisfied
satisfied
neutral
Interpretation
The satisfactory level of employees related with
their jobs is very high in CEE VEE footwear Pnt.Ltd. This
indicates that the employees are provided with good working
condition in the company. Un satisfied workers are very lees in
the organization.
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Table representing opinion about payment system
compared with age group
Table No.4
Satisfactory
level
Age group
20 -30 30 -40 Above
50
Highly
satisfied
12 20 6
satisfied 18 32 3
neutral 5 4 0
Diagram representing opinion about payment system
compared with age group
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Diagram No.4
Table showing experience of employees compared with
age group
Table No.5
Experience Age group
0
5
10
15
20
25
30
35
20 - 30 30 - 40 above 50
Highly satisfied
Satisfied
Neutral
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20 - 30 30 - 40 Above 50
Specialized 10 20 5
skilled 20 30 4
Un skilled 5 6 0
Diagram representing experience of employees
compared with age group
Diagram No.5
Interpretation
This diagram shows that the employees working in CEE
VEE footwear Pvt.Ltd are well experienced and specialized. The
0
5
10
15
20
25
30
20 - 30 30 - 40 Above 50
Specialised
Skilled
Un skilled
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company selects only well qualified persons as the employees
of the organization. This indicates the efficiency of the selection
process followed by the company. The employees coming
under the age group of 20 30 are high qualified and efficient.
There are 56 workers are working under the age group 20 to
30. The senior employees coming under the age group of 50
and above are 90 % efficient in the performance of activities.
There are only 9 senior employees in the company. Out of this
9 employees, 8 of them are well specialized in the work. Un
skilled workers are very less in the company. The un skilled
workers are coming under the newly selected employees of the
organization.
Table representing awareness of the company policy
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Table No.6
factors No. of
respondents
percentages
Well known 40 40
known 50 50
Not known 10 10
total 100 100
Diagram representing awareness of the company policy
Diagram No.6
Well known
KnownNot known
Interpretation
The diagram representing awareness of the company
policy represents that the companys have well established
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communication system and it conducts effective orientation
programs. The company policy is known by its 90 % employees.
The newly selected employees only are un known about the
company policy.
Table representing pinion about training programs
Table No.7
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Utility No. of
respondents
Percentage
Very helpful 20 27
helpful 40 53
average 10 13
Not help 5 7
total 75 100
Diagram representing opinion about training programs
Diagram No.7
very helpful
helpful
average
not help
Interpretation
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Training programs are the process of imparting sills and
knowledge. The diagram represents that the company provides
required training programs to its employees. Only trained
employees can fulfill the companys organizational goals.
Training programs are very helpful for the company as well as
the employees of the organization. It is more helpful for the
newly selected employees.
Table representing relationship with the company
Table No.8
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Relationship No. of
respondents
percentage
good 20 27
Average 40 53
Below average 10 13
poor 5 7
Total 75 100
Diagram representing relationship with the company
Diagram No.8
Good
Average
Below average
poor
Interpretation
This indicates that the company maintains good
relationship with its employees. It is one of the motivating
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factors to work better among the employees. About 80 % of
employees are satisfied with the relationship maintained by the
company towards its employees.
Table representing opinion about working conditions
Table No.9
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Satisfactory
level
No. of
respondents
percentages
Highly satisfied 25 33
satisfied 46 61
Highly dissatisfied 0 0
dissatisfied 4 6
Total 75 100
Diagram representing opinion about working conditions
Diagram No.9
highly satisfied
satisfied
highly dissatisfied
dissatisfied
Interpretation
The company provides better working conditions to its
valuable employees. Employees required better working
conditions to perform his part of job well. The 90 % of
employees are satisfied with the available working conditions.
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This helps the company to achieve its organizational goals
effectively.
Table representing opinion about facilities provided by
the company
Table No.10
Satisfaction sex
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level Male Female
Highly satisfied 30 14
Satisfied 35 6
Neutral 10 5
Total 75 25
Diagram representing facilities provided by the
company
Diagram No.10
0
5
10
15
20
25
30
35
Male Female
Highly satisfied
Satisfied
Neutral
Interpretation
The company provides required infrastructural facilities for
the better working of its employees. There are 75 male workers
and 25 female workers are working in the CEE VEE footwear
Pvt.Ltd. out of 25 female workers, 20 of them are satisfied with
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the facilities provided by the company. Only 10 % employees
are un satisfied with the available facilities provided by the
company.
From all this we can conclude that the company provides
due consideration to its employees. Employees are the valuable
asset in every organization. Only satisfied employees can work
well for the achievement of organizational goals. The CEE VEE
footwear Pvt. Ltd undertakes all welfare measures that will
satisfy the individual as organizational objectives.
SUMMARY
This study truly focused on effectiveness of welfare
measures employed by the company and to know how the
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welfare measures effects on its employees as well as on the
organization. The labour welfare measures employed by the
company to its workers are satisfied but much more can be
achieved by making suitable changes in providing welfare
measures that will increased not only the productivity of the
organization but also increase the morale of employees.
FINDINGS
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1. It is found that the most of the employees are aware of
the welfare measures and policy of the company.
2. The company not conducted leisure programs to satisfy
the employees.
3. Most of the workers are satisfied with the safety
measures undertaken by the company.
4. Advance incentives plan is provided by the company.
5. It is found that infra structural facilities provided by the
company meets the employees requirements.
6. Welfare measures help the company to increase the
motivation level of workers.
7. The company provides training programs to its
employees.
8. The products of the company have a well established
brand image in the market.
9. The company also their products in GCC in Saudi Arabia
and UAE.
10. The selection and recruitment procedure is not very
wide.
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SUGGESTIONS
1.Employees have to be given need based training at the
right time.
2. Management should take adequate steps for improving
the quality of supervision.
3. Provide a reward and recognition for employees
achievements, it will motivate the employees.
4. Maximum utilization of resource requirements will
motivate the employees.
5. Introduce the proper incentive plan.
6. The company should create demand in the export
market.
7. Recruitment frequency should be maximized to get
more efficient human resource.
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Interpretation
The pictorial presentation representing effectiveness of
the payment system indicates that the company follows a well
established payment system. Here we can divide the
effectiveness of payment system on the basis of age group of
workers. Age group comes under 30 40 range are well
satisfied with the payment system being provided by the
company. An employee coming under 20 30 that is youth
stage are not well satisfied with the companys payment
system. The senior employees coming under the age group of
above 50 are 90 % satisfied with the payment system.
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Interpretation
In this diagram we can see that, in CEE VEE footwear
Pvt.Ltd, there are employees coming under different age
groups are working. In this, more than 50 % of employees are
coming under the age group of 30 to 40 and 35 % are coming
under the age group of 20 30 and only 9 % employees are
coming under the age group of 50 and above.
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ACHIEVEMENTS OF THE COMPANY
Right from the inception, HILLWOOD group of companies
has taken utmost care to follow good business ethics in the
business they involve. The company managed not only to
strengthen the stabilization tendency, which evolved in the last
several years, but also have substantial achievements in all
spheres of business they doing.
Their products are certified ISI from standards
institute.
Achieved ISO 9000 2001 from Moody International.
The bureau of Indian standard (BIS) is another
achievement which shows the standards of the
products.
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PLANT LAYOUT
Plant layout is the physical arrangement of machines,
equipments and other industrial facilities or the floor of the
factory in such a manner that they may be handled efficiently
and effectively. One of the first duties of the project engineer
will be to develop the plant layout (including the details of
equipment arrangement) which serves as a starting point for
many of the specialized design functions; it will also influence
every other function including process designs.
The CEE VEE footwear Pvt.Ltd has a well established plant
layout developed by the project engineer to perform the
functions effectively.
INFRASTRUCTURAL FECILITIES
Infrastructural facilities mean the facilities that being
given by the company to its employees. It includes machines
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and equipment, house, food, extra payment etc. The
employees are the main parts of the company. So the
management wants to consider the needs of the employees.
The company is located in 2 acres of land. It has sophisticated
machineries imported from foreign countries. It has a well
equipped layout for producing products. The up graded
production capacity of the land is 85 lakhs footwear
products/year.
BIBLIOGRAPHY
1. John storey; Human Resource Management; Singapore,
2001, Open University Business School.
2. Abdul assize koroth; Human Resource Management;
Kozhikode, 2005, Calicut University co operative store.
3. Dr. K. Venugopal; Income Tax; Madappally, 2010, Calicut
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