Bangkok university virtual office presy

www.k-solutions.com and www.roberttwiddy.com

Virtual Office and Beyond

Robert J Twiddy19, 20, 21 March 2013

Wednesday, 6 March 13

www.k-solutions.com and ww.roberttwiddy.com© K-solutions Ltd

Agenda

• Introduction

• History of Virtual Office

• So what do we mean by Virtual Office

• Our experience using Virtual Office

• And Beyond

• Summary

History of the Virtual O!ce

Where did it start?

Progression to today

• Computer to Large Corp to Service office to mobile and beyond–1980s -1990s -2000 ->>

Where did it start? Company Virtual Office

• Mainly in the computer companies originally in the mid 1980s

• Why?

• Why?– Sales people normally out seeing clients

• Why?– Sales people normally out seeing clients– Home working for those that travelled provisioned

• Why?– Sales people normally out seeing clients– Home working for those that travelled provisioned– Need to visit office for meetings, but not necessary for information or analysis work

• Why?– Sales people normally out seeing clients– Home working for those that travelled provisioned– Need to visit office for meetings, but not necessary for information or analysis work– Cost of Business premises expensive and huge increase year on year

• Why?– Sales people normally out seeing clients– Home working for those that travelled provisioned– Need to visit office for meetings, but not necessary for information or analysis work– Cost of Business premises expensive and huge increase year on year – Never enough car parking space

• Why?– Sales people normally out seeing clients– Home working for those that travelled provisioned– Need to visit office for meetings, but not necessary for information or analysis work– Cost of Business premises expensive and huge increase year on year – Never enough car parking space– Tested with 5% to 10% of workforce

What did they have?

• Computer companies like DEC and IBM had huge internal networks just like the internet, plus everyone had a desktop linked to a system somewhere

What did they have?

• Most computer companies provided key staff with a home computer and home phone and a dial up connection

What did they have?

• Most computer companies provided key staff with a home computer and home phone and a dial up connection

• Very few people had mobile phones, indeed you needed to be pretty strong to have one

strong to have one

Case Study DEC Finland

• DEC Finland under went a trial for all its sales people with the University of Helsinki in 1986.

• It recommended that buildings could be 40% smaller if designed as Virtual offices. Less desks, more meeting rooms.

• Smaller sq m work pods, with networked computer, phone, no filing space.

• Centralised filing space like a locker room

• Check in / Check out pod by reception included registration of phone and computer user name.

Results of Case Study

• DEC facilities defined all future buildings worldwide to design using the DEC Finland model

• Saved 40% of office space. For a population of 135,000 employees this saved premises for 50,000 people at cost then of $5,000 per employee per year.

• Yes, $250,000,000 per annum and in 1980s standards that is massive compared to today’s money

What started Company Virtual Office?

• Through the 1990s

• When it became easy to give employees home office in most companies

• Company provided networks

• Company provided home working

• The drive for companies to save on business premises

• Provide better support for mobile workers such as Sales, Consultants, service support

So what do we mean by Virtual o!ce

What has caused an increase

What has caused an increase! As before cost reduction for large companies

! Increase in SME’s! Everyone on the road selling! A!ordability of big o"ce

! More flexible working conditions! Still need motivation beyond working at home

! Travel more costly than before! time to get to an o"ce, commute cost!

Today’s Types of virtual o!ce! Rent a Virtual o"ce - Regus, Servcorp etc.

! Internet Cafe

! Mobile o"ce - your own, smart phone, tablet, laptop hook up with 3G or wifi

! Vehicle virtual o"ce

! Executive Club with Virtual o"ce - Pacific club

Rented Virtual O!ce

Rented Virtual O!ce! Reception

Rented Virtual O!ce! Reception! Address, including Company registration

Rented Virtual O!ce! Reception! Address, including Company registration! Phone answering service and sophisticated message service

Phone answering service and sophisticated

! Work pod or o"ce

! Work pod or o"ce! Lounge

! Work pod or o"ce! Lounge! Meeting Room

! Work pod or o"ce! Lounge! Meeting Room! Telephone/Fax

! Work pod or o"ce! Lounge! Meeting Room! Telephone/Fax! Wifi, O"ce server

! Work pod or o"ce! Lounge! Meeting Room! Telephone/Fax! Wifi, O"ce server! Admin support system

www.k-solutions.com and www.roberttwiddy.com 14

Internet Cafe

Internet Cafe! Rent a booth hourly

Internet Cafe! Rent a booth hourly! Video conferencing using Skype

Internet Cafe! Rent a booth hourly! Video conferencing using Skype! Phone and internet connection

Internet Cafe! Rent a booth hourly! Video conferencing using Skype! Phone and internet connection! Upload data using usb sticks

Internet Cafe! Rent a booth hourly! Video conferencing using Skype! Phone and internet connection! Upload data using usb sticks! Fast networking

Internet Cafe! Rent a booth hourly! Video conferencing using Skype! Phone and internet connection! Upload data using usb sticks! Fast networking! Prolific most towns

Internet Cafe! Rent a booth hourly! Video conferencing using Skype! Phone and internet connection! Upload data using usb sticks! Fast networking! Prolific most towns! Inexpensive

Mobile o!ce! Smartphone! Tablet ! Laptop! Cloud computing! Fast Telecoms! Wifi

Vehicle o!ce

Executive club

Exercise - 15mins! List why you want a virtual o"ce

! List the pros and cons of having a real o"ce

! List what a virtual o"ce should o!er

! Vote who would want a virtual o"ce here! YES or NO! I vote for working at home YES/NO! I vote for working mobile YES/NO! I vote for working part virtual part o"ce YES/NO

K-solutions experience

K-solutions experience! With Regus 1997 to 2008

K-solutions experience! With Regus 1997 to 2008! Virtual O"ce! Fareham Prestigious Address! Reception Phone and messaging/transfer to mobile!Meeting Rooms

! Regular use of London, Stockholm, Fareham and Reading close to Client sites

! Reception and ushers treat your client like you are a company who is based and lives in the facility

Future Business oriented ! Here is a quick presentation of an Insurance Business virtual o"ce in the USA

! Servcorp intro! http://www.youtube.com/watch?v=Ui_s-hSqSAM

! ABC New Future Virtual O"ce with Virtual Meetings (caution this is a few years old)! http://www.youtube.com/watch?v=ZmfXksLir1g

! all downloaded from YouTube

Future - from Virtual o!ce to Virtual O!ce Reality

! Meetings in Virtual Reality! Send an avatar to a meeting

! Virtual Business Modelling! Connecting business processes with models

! More Simulations for business!wide use of avatars for training, teaching, relationships

! Virtual by business process! rent supply chain! rent logistics! and so on

Summary! Introduced you to History! Why and what you need from a Virtual o"ce! Case study! Business oriented

QUESTIONS

Bangkok university virtual office presy

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Transcript of Bangkok university virtual office presy

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