SATISFYING YOUR EMPLOYEES

BY: AVIS WILLIAMS

AREAS TO DISCUSS• TOPIC• PROBLEM STATEMENT• RESEARCH STRATEGY• RESEARCH QUESTION• REASON FOR RESEARCH STRATEGY• RESEARCH INSTRUMENT• 5 QUESTION SURVEY

TOPIC: EMPLOYEE JOB SATISFACTION

THIS AREA OF DISCUSSION FOCUSES ON A KEY FACTOR THAT IS NEEDED FOR ORGANIZATIONAL SUCCESS.

PROBLEM STATEMENT• IN RECENT TIMES, ORGANIZATIONS HAVE COME TO REALIZE THAT JOB

SATISFACTION PLAYS A VITAL ROLE IN EMPLOYEE PERFORMANCE.• THE AMOUNT OF DEDICATION THAT AN EMPLOYEE WILL GIVE DEPENDS ON

THE LEVEL OF MOTIVATION THAT THE ORGANIZATION HAS TO OFFER. • DETERMINING HOW TO INCREASE EMPLOYEE JOB SATISFACTION HAS BEEN AN

UPHILL BATTLE, WITH THE OPPORTUNITY TO HIT ITS PEAK BY GETTING INTO THE MINDS OF EMPLOYEES TO UNDERSTAND WHAT DRIVES EMPLOYEE JOB SATISFACTION.

RESEARCH STRATEGY

• THE MIXED METHODS RESEARCH STRATEGY IS ONE THAT I WILL USE TO CONDUCT THE INFORMATION THAT WILL BE DOCUMENTED FOR THE PREFERRED OUTCOME.

RESEARCH QUESTION

• WHAT FACTORS MAKE YOU STAY AT YOUR JOB?

RESEARCH RATIONALE• I CHOSE THE MIXED METHOD APPROACH BECAUSE OF THE NATURE OF THE

FEEDBACK THAT IS REQUIRED. THE PARTICIPANTS WILL NEED TO DISCUSS THEIR HONEST OPINIONS.• “MIXED METHODS IDEALLY INCLUDE THE BENEFITS OF BOTH QUALITATIVE

AND QUANTITATIVE DATA”, (HUGHES, 2016)• THE QUALITATIVE ASPECT OF THE RESEARCH INCLUDES OBSERVATIONAL OR

INTERVIEW DATA.• THE QUANTITATIVE ASPECT OF THE RESEARCH INCLUDES NUMERICAL DATA.

RESEARCH INSTRUMENT

• THE MIXED METHODS RESEARCH DATA WILL BE CONDUCTED USING A SURVEY THAT ASK SPECIFIC QUESTIONS PERTAINING TO EMPLOYEE JOB SATISFACTION.• THIS INSTRUMENT WAS CHOSEN BECAUSE OF THE STRUCTURE IT HOLDS FOR

OBTAINING NUMERICAL AND OBSERVATIONAL DATA.

THE 5 QUESTION SURVEY1. ARE YOU CURRENTLY SATISFIED WITH THE SOCIAL ENVIRONMENT OF THE ORGANIZATION

OF WHICH YOU ARE EMPLOYED? YES OR NO2. HOW OFTEN DOES UPPER MANAGEMENT RECOGNIZE THE EFFORTS THAT YOU PUT FORTH?

NEVER, SELDOM, OFTEN, ALWAYS3. IS THE FEEDBACK RECEIVED FROM UPPER MANAGEMENT HELPFUL? YES OR NO4. IF YOU ARE SATISFIED, WHY? IF YOU ARE NOT SATISFIED, WHY NOT LEAVE?5. IF YOU HAD TO CHOOSE BETWEEN RECEIVING A RAISE FROM YOUR CURRENT EMPLOYER

OR TAKING YOUR DREAM JOB AT YOUR CURRENT SALARY, WHICH WOULD YOU CHOOSE? WHY?

DATA ANALYSIS

1. ARE YOU CURRENTLY SATISFIED WITH THE SOCIAL ENVIRONMENT OF THE ORGANIZATION OF WHICH YOU ARE EMPLOYED?• 5 OUT OF 5 PARTICIPANTS SAID THAT THEY WERE SATISFIED WITH THE SOCIAL

ENVIRONMENT OF THEIR PLACE OF EMPLOYMENT.

DATA ANALYSIS CONT.2. HOW OFTEN DOES UPPER MANAGEMENT RECOGNIZE THE EFFORTS THAT

YOU PUT FORTH?• 2 OUT OF 5 PARTICIPANTS RECEIVED RECOGNITION OFTEN.• 2 OUT OF 5 PARTICIPANTS SELDOM RECEIVED RECOGNITION FROM UPPER

MANAGEMENT.• 1 OUT OF 5 PARTICIPANTS NEVER RECEIVED RECOGNITION FROM UPPER

MANAGEMENT.

DATA ANALYSIS CONT.

3. IS THE FEEDBACK RECEIVED FROM UPPER MANAGEMENT HELPFUL?• 2 OUT OF 5 PARTICIPANTS SAID THAT FEEDBACK RECEIVED WAS HELPFUL• 3 OUT OF 5 PARTICIPANTS SAID THAT FEEDBACK RECEIVED WAS NOT HELPFUL

DATA ANALYSIS CONT.

4. IF YOU ARE SATISFIED, WHY? IF YOU ARE NOT SATISFIED, WHY NOT LEAVE?• ALL PARTICIPANTS WERE CURRENTLY NOT SATISFIED WITH THEIR PLACE OF

EMPLOYMENT, BUT WERE CONTENT BECAUSE OF THE PAY.

DATA ANALYSIS CONT.5. IF YOU HAD TO CHOOSE BETWEEN RECEIVING A RAISE FROM YOUR

CURRENT EMPLOYER OR TAKING YOUR DREAM JOB AT YOUR CURRENT SALARY, WHICH WOULD YOU CHOOSE? WHY?• 3 OUT OF 5 PARTICIPANTS SAID THAT IF GIVEN THE OPPORTUNITY THEY WOULD

WORK AT THEIR DREAM JOB WITH THEIR CURRENT SALARY.• 2 OUT OF 5 PARTICIPANTS SAID THAT THEY WOULD TAKE A RAISE AT THEIR

CURRENT PLACE OF EMPLOYMENT.

REFERENCES• HUGHES, ALLYSON. 2016. MIXED METHODS RESEARCH.

HTTP://WWW.PSYCHOLOGICALSCIENCE.ORG/OBSERVER/MIXED-METHODS-RESEARCH#.WKW5Y_KRLIU • SHETRONE, APRIL. 2011. 7 WAYS TO IMPROVE EMPLOYEE SATISFACTION.

HTTP://WWW.INC.COM/GUIDES/201105/7-WAYS-TO-IMPROVE-EMPLOYEE-SATISFACTION.HTML