Post on 28-Dec-2015
description
contents
This report and the information contained in this report is for the sole purpose of informing the public about Australian Paper’s efforts and achievements in operating sustainably. It is to be read as a whole. Except where it has specifically consented in writing, Australian Paper does not consent to, or warrant the use of, or reliance on this report or the information in it, for any other purpose.
preface 1
a message from 2 Jim Henneberry, Chief Executive Officer
about this report 5
governance 8
market place 10
manufacturing 13
Environment
caring for our environment 18
wildlife and wetlands management 23
conserving and managing our water 24
energy and greenhouse gas emissions 26
waste and recycling 28
air emissions 30
People
our people – the fibre of our business 32
workforce 32
safety 32
employee benefits 34
employee training 35
improving performance through TPM 37
looking forward 39
working with the community 41
Economic
our economic impact 44
GRI content index 47
GRI application level check 48
SectionName 1
Paper is essential for everyday life.Paper has played a significant role in the development
of civilisation. It’s hard to imagine how the arts, science,
culture and social freedoms could have evolved without
a medium as universal as paper.
Australian Paper has been at the forefront of the
Australian pulp and paper manufacturing industry for
over 70 years. Throughout this time we have invested
heavily in our people, manufacturing operations,
environmental initiatives and products to ensure the
sustainability of our business.
prefaceAs Australia’s principal manufacturer of quality
communication, packaging, printing and writing
paper we have an obligation to our diverse group of
stakeholders to provide products of high quality that are
responsibly produced.
Our customers, the community and industry need
assurance that the decisions we make in operating our
business take into consideration and act on the needs
of our generation, without compromising the needs of
future generations.
We continue to work diligently to minimise our impact
on the environment, and deliver positive economic
and social contributions to the communities in which
we operate.
2 a message from the CEO
Sustain ability, it’s in our fibre.
Jim HenneberryChief Executive OfficerAustralian Paper
a message from the CEO 3
A message from Jim Henneberry, Chief Executive OfficerThe Australian paper manufacturing industry has faced
many challenges throughout 2010. Challenges such as
pricing pressures due to the unprecedented rise in the
Australian dollar; motions by government to introduce
a carbon tax; the dumping of imported paper products
on our shores, and the impact of devastating bushfires,
have all had an impact on our business.
We have little control over these challenges. What we
can control is the way we do business.
Australian Paper’s approach to paper manufacturing is
uniquely sustainable. You could say that sustainability is
in our fibre. Our goal is that every aspect of our business
minimises our impact on the environment and aims
to create a positive benefit in the communities and
economy in which we operate.
Since our last report in 2007 we have worked towards
best practice in mill operations. Australian Paper
completed commissioning of a major modernisation
program in 2008 at our Maryvale mill, as part of an
ongoing strategy to reduce risk and embrace best
practice in manufacturing. The mill upgrade significantly
reduces environment impacts, improves safety, and
supports the ongoing sustainability of the pulp and
paper business.
As a result of the upgrade, we have achieved significant
reductions in energy use and are Victoria’s largest
generator of non-hydro baseload energy through the
use of our own mill waste by-product. This waste by-
product produces almost half the energy required to
power our Maryvale site. Our energy reduction efforts
have gone beyond Federal government targets and we
are on track to meet parent company Nippon Paper’s
goal of reducing our energy use by 1% per annum.
We have also achieved significant reductions in water
use through innovative technology. In coming years,
our use of recycled water will eventually double through
our partnership with the Gippsland Water Factory. Our
world’s best practice ECF-Lite low environment footprint
bleach and ozone plants have provided a safer, more
efficient and robust alternative to traditional bleaching.
All employees are involved in programs that are aimed at
performance improvement, cost reduction and quality
improvement to ensure our continued competitiveness.
Australian Paper’s Shoalhaven Mill has initiated lean
manufacturing techniques to production, including
team based continuous improvement activities which
has created greater employee satisfaction and increased
productivity at the mill.
As Australia’s largest integrated pulp and paper
manufacturer, Australian Paper has a responsibility to
ensure that our fibre is sourced from well managed
regrowth forestry operations and plantation and
recycled sources. In 2010, our focus to maintain and
strengthen our sustainable supply chain continued
to ensure that all fibre sourced met stringent
environmental standards.
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
4 a message from the CEO
I view business sustainability as a cyclical journey.
We will not ‘achieve’ sustainability through one
off activities, but by assessing risk throughout our
operations, and careful and continuous integration
and improvement of all our environmental, social
and economic impacts, wherever we operate and
throughout our supply chain. With your support,
we can continue to contribute greatly to Australia’s
manufacturing sector.
I hope you find our 2010 Sustainability Report, our first
to be aligned with the Global Reporting Initiative (GRI)
Framework, informative.
Jim Henneberry
Chief Executive Officer
We are working together with a complex group of
stakeholders that include local communities, unions,
government, organisations within the supply chain,
environmental non-government organisations, and our
valued customers to ensure the best environmental,
social and economic long term solutions are achieved
for fibre sourcing. In 2011, we will launch our Future
Fibre Strategy review, which will include a formal broad
reaching stakeholder engagement program, and will
conduct detailed studies into our fibre supply options.
We had mixed safety results in 2010. I am saddened to
report that a long standing contractor was fatally struck
by a moving forklift at our site in Shoalhaven. Outside
this devastating incident, Australian Paper’s safety
performance continues to show improvement.
In 2011, Australian Paper will continue to focus on
maintaining best practice environmental processes
and improving the safety of our employees. We will
also launch our ‘Creating a Tonne of Value’ program to
provide a summary of our key environmental, social and
economic metrics.
about this report 5
about this reportReporting of indices since 2007 has changed from
tonnes of paper manufactured, to include tonnes of pulp
and paper manufactured, which reflects the upgraded
capabilities of our operations. This measure also aligns
with industry sector reporting standards. Reporting
of indices since our 2007 Environs Report has also
changed from a financial to calendar year reporting
schedule as a result of our ownership change.
In 2008, we completed a $600 million upgrade at our
Maryvale mill in Gippsland, Victoria which resulted
in significant improvements in energy and water
efficiencies, and reduced emissions and onsite hazard
risks at the mill.
We invite you to provide feedback and let us know your
thoughts about our 2010 Sustainability Report. Please
contact us at sustainability@australianpaper.com.au. We
would also like to thank everyone who participated in
the compilation of this report, without whose assistance
and input this report could not have been completed.
Our 2010 Sustainability Report is our first report aligned
with the Global Reporting Initiative’s (GRI) sustainability
reporting framework, and as such, is a work in progress.
We have prepared this report in accordance with GRI
Level C reporting requirements. Looking ahead, we will
continue to produce an annual GRI aligned report.
This report aims to provide a transparent overview
of Australian Paper’s environmental, social and
economic performance as defined by the Global
Reporting Initiative.
We see the compilation of this report not only as a
reporting tool, but as a way to be accountable for our
activities, and to improve our performance over time.
This report provides an overview of Australian Paper’s
performance for the 2010 calendar year, in accordance
with our financial reporting cycle.
Our previous ‘Environs: Our Commitment to
Sustainability’ report was published in 2007, and focused
primarily on the environmental impact of our business.
By aligning this report with the GRI framework, many
additional social and economic aspects of the business
have been captured and reported on, expanding on our
previous reporting scope.
We have had significant changes at Australian Paper’s
operations since the publication of the Environs report,
including the sale of Australian Paper operations by
PaperlinX to Nippon Paper Group Inc. (Nippon Paper,
the largest subsidiary of Nippon Paper Group Inc.)
in June 2009. Nippon Paper Industries Co. Ltd. is a
public company listed on the Tokyo Stock Exchange
(TSE) and is one of the largest and most technically
advanced paper makers in the world. As a result of the
divestment of Australian Paper by PaperlinX to Nippon
Paper Industries Co. Ltd., the mills in Burnie and Wesley
Vale, Tasmania, remained with PaperlinX and have since
ceased production.
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
6 about this report
In addition, the social and economic dimensions of
our business encourage us to include timber industry
related organisations as well as unions.
Our stakeholder engagement during 2010 involved a
range of engagement activities:
• Internal stakeholders – through regular meetings
• External consultants – to verify environmental data
• Customers – through customer
feedback mechanisms
• Government (state and local) – through representation
on committees and other regular contact regarding
environmental and safety compliance
• Environmental non-government organisations
– through meetings and involvement in
conservation activities
• Suppliers – through regular meetings
• Unions – through meetings and representation
on committees
• Communities – through representation on committees,
open days at mills and involvement with charities and
schools, and
• Industry associations.
The insights gained from these activities indicated a need
to increase the level and quality of our engagement with
stakeholders.
In 2011, a more coordinated and formal stakeholder
engagement process will be employed, to more
adequately identify and prioritise the opinions and
needs of our key stakeholders.
Report boundaryUnless otherwise stated, environmental data
contained within this report covers Australian
Paper’s manufacturing facilities in Maryvale, Victoria,
and Shoalhaven, New South Wales only as these
entities are considered the most material in terms of
environmental impact.
The environmental data in this report does not cover
our Australian Paper head office in Melbourne, the
Australian Office sales, marketing and manufacturing
division, our Australian Paper Print and Pack sales and
marketing division, our Paper Products Marketing Group
subsidiaries in the USA, Hong Kong, Singapore, Malaysia,
Taiwan and Germany, or Australian Paper Web sales and
marketing divisions.
Social and economic information within this
report covers all Australian based divisions, unless
otherwise stated.
No limitations in scope or boundary of the report exist
as all are clearly summarised in this section or in the
scope and materiality component of the report. No
restatements are necessary as this is Australian Paper’s
first GRI aligned report.
Stakeholder consultationStakeholder engagement has been a long term
undertaking at Australian Paper. We engage with
stakeholder groups that we have dealt with for many
years to ensure we are able to maintain our social
license to operate.
The materiality of our everyday business impacts
influences our selection of stakeholders with which we
engage. Material environmental activities in particular
mean that local and national environmental non-
government organisations are regularly consulted.
about this report 7
As a result, material topics covered in this report are:
• Employee safety
• Fibre sources and third party certification
• Working with the community
• Energy and greenhouse gas emissions
• Waste and recycling
• Conserving, recycling and managing our water
• Managing the supply chain
• Air emissions.
Scope and materialityWe prioritised material issues according to:
• Internal stakeholder feedback across Australian
Paper divisions
• External consultant recommendations about key
issues in sustainability for the manufacturing sector
• A review of our business and environment risk
management plans
• A review of customer feedback
• Review of feedback from committees which included
representatives from community, unions, business,
and government
• Best practice sustainability research and reports from
industry experts.
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
8 governance
governanceCompany structurePaper Australia Pty Ltd, trading as Australian Paper,
is wholly owned by Nippon Paper Industries Co. Ltd.,
incorporated in Japan. Paper Australia Pty Ltd. wholly
owns and operates the Australian Office division in
Australia. Foreign entities listed in the table are all
subsidiaries of Paper Australia Pty Ltd, and operate as
the Paper Products Marketing business.
Significant subsidiaries and their divisions
Country of incorporation
Ownership Interest
Paper Australia Pty Ltd • Australian Office
Australia
100%
Paper Products Marketing Pty Ltd
Australia 100%
Paper Products Marketing Taiwan Ltd
Taiwan 80%
Paper Products Marketing Hong Kong Ltd
Hong Kong 100%
Paper Products Marketing Pty Ltd
Malaysia 100%
Paper Products Marketing Singapore Pte Ltd
Singapore 100%
Paper Products Marketing USA Inc.
USA 100%
PPM Frohlen-Reddeman GmbH
Germany 100%
As a private company, Paper Australia Pty Ltd, trading
as Australian Paper is not required to produce a
financial report. However, our financial performance
is communicated in parent company Nippon Paper
Industries Co. Ltd.’s financial report. Australian Paper
has an appointed auditor to audit our accounts annually,
and financial statements are lodged with the Australian
Securities and Investment Commission (ASIC) as
required by the Corporations Act (2001).
We recognise however, that as market and social
expectations change both in Australia and throughout
our industry sector, publicly reporting our activities
ensures that we remain transparent and open to public
scrutiny. Consistent with this, Australian Paper abides by
it’s own company Code of Conduct.
governance 9
Company ownershipAustralian Paper is an Australian Proprietary Company,
limited by shares. We are registered with the Australian
Securities and Investments Commission (ASIC). Nippon
Paper Industries Co. Ltd. is the sole shareholder.
Organisational structureAustralian Paper’s Australian operations comprise a
number of business units, each with its own capability,
spanning manufacturing, production and printing.
Australian Paper’s head office is located in Melbourne,
Victoria.
Australian Paper
Australian Paper Print
Offset Web
Specialities Transactional Mail
Security
Kraft liner board Sack and
bag papers
Office Papers Stationery Envelopes
Integrated Pulp and Paper operation
Speciality and Security Papers
Australian Paper Packaging
Australian Office
Maryvale Mill
Shoalhaven Mill
Our boardOur Australian board of directors are elected by Nippon
Paper Industries Co. Ltd. (NPI) and in 2010 included
Australian Paper’s Chief Executive Officer, Chief Financial
Officer, NPI Representative Director and NPI Tokyo
based directors.
There are no independent directors as non-executive
directors are employed by Nippon Paper Industries Co.
Ltd., or Paper Australia Pty Ltd. A chairman is elected at
each board meeting, which is held three to four times
per year.
Committees formally established under Australian
Paper’s Board Charter include the Risk and Compliance
Committee and the Occupational Health Safety and
Environment Committee. These committees receive
reports and information from the management team,
and in turn, report to the Executive Committee, a
subcommittee of directors.
Where matters concerning the Australian Paper
management of risk of any entities arise, the matters
are recorded on the Risk Register and examined in
accordance with the Risk and Compliance Committee’s
terms of reference and procedures.
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
10 market place
market placeOur marketsOur primary market is the business to business sector,
with the majority of our products sold in Australia.
We supply around 380,000 tonnes of Australian Paper
manufactured and owned product around Australia and
34,000 tonnes into New Zealand.
Australian Paper also exports 220,000 tonnes of
product to over 60 countries in Asia, North America,
Latin America, Europe, the Middle East, the Indian
subcontinent, Africa and Papua New Guinea
through our wholly owned trading company Paper
Products Marketing.
Australian Office, leadingbrands.com.au is our office
products division with strengths in office paper,
envelopes, playing cards and a broad range of locally
manufactured stationery products. This range is further
complemented with imported stationery products
that are outside of our manufacturing capability.
leadingbrands.com.au features well-known brands
including Reflex, Tudor and Olympic. Australian Office
is one of the few remaining local manufacturers in the
diverse, import dominated stationery products market.
Paper Products Marketing also handles sales of an
additional 230,000 tonnes of paper and other products
from over 100 paper mills and other suppliers from
Australia, New Zealand, China, USA, Europe, Japan and
Brazil, to over 75 countries.
Australian Paper is Australia’s largest communications,
packaging and paper manufacturer, producing and
distributing over half a million tonnes of high quality
communication, writing, printing and packaging paper
per year.
Our experienced and dedicated staff comprise
around 1300 employees throughout our Australian
Paper operations.
market place 11
Pulp
Australian Paper processes short fibre chemical eucalypt
pulp, unbleached long fibre pine and unbleached
short fibre NSSC, used internally in the manufacture of
communication and bleached packaging papers, as well
as by other businesses.
Product categories
Printing and communication papers
Australian Paper communication papers are used for
office paper, envelopes, statements, direct mail pieces,
books, catalogues and magazines, stationery, and
general printing. Security papers are produced for uses
such as cheques, passports and visas.
Packaging papers
Packaging papers are used for paper bags (for example,
sugar bags), sacks (for example cement or flour sacks),
wrappers, lamination (for example lining for soup
packets or building insulation) and corrugated boxes (for
example fruit boxes or white goods packaging). These
papers are made from virgin Kraft pine fibre, Eucalyptus
NSSC and recycled fibre.
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
12 manufacturing
our brands
our customers
Australian Paper manufactured and owned iconic brands are Reflex, Optix, Tudor, Australian, Olympic,
Brilliant, Saxton, Postspeed, Copyright and Queen’s Slipper. We also manufacture private label brands which
are sold by many large wholesale and retail businesses in Australia.
Our pulp and paper customers include merchants, printers, mail-houses, packaging manufacturers,
contract stationers, independent resellers, converters and large and small retailers in both the domestic and
export market.
manufacturing 13
Both mills hold licenses with the respective Environment
Protection Authority (EPA) in each state of operation.
The Maryvale mill also has a Major Hazardous Facility
(MHF) Victoria license.
The majority of Australian Paper products are certified
to the Australian Forestry Standard, endorsed by PEFC,
and selected Australian Paper products hold Good
Environment Choice New Zealand (GECNZ) certification.
Australian Paper operates two mills in Victoria and
New South Wales. Both mills hold Australian Forestry
Standard and Forest Stewardship Council® (FSC®) Chain
of Custody certifications in addition to certification to
the environmental management standard ISO14001 and
quality management standard ISO9001. Our Victorian
mill is certified to health and safety standard AS4801 and
has a NATA Certified laboratory onsite for environmental
monitoring and water quality testing.
manufacturing
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
14 manufacturing
Operating since 1957, our smaller Shoalhaven mill in
New South Wales is Australia’s leading manufacturer
of over 1400 different grades of high quality speciality
paper. Shoalhaven produces printing paper for
letterheads and annual reports; boards for greeting
cards and business cards; high wet strength paper for
maps and tea bags; paper for certificates, coloured
paper and boards; security paper, and watermarked and
embossed papers.
Shoalhaven produced 15,000 net tonnes of speciality
paper in 2010. The mill has one paper-making machine,
with the capability of making highly specialised security
papers with fibre detail watermarks. It also manufactures
a range of deep colours and speciality grade paper. The
mill has a finishing facility, waste water treatment, sheet
conversion and guillotining facilities. Papers produced
at the mill range from 100% recycled fibre to 100%
new fibre.
Our millsAustralian Paper’s Maryvale mill, located in Gippsland,
Victoria and built in 1937, is Australia’s largest integrated
fine paper-making and packaging facility, producing
more than 500,000 tonnes of paper every year.
The Maryvale facility has three pulp mills, five paper-
making machines, an ECF Lite bleach plant, a pulp
lapping machine, a finishing facility, a waste paper
processing plant, waste water treatment ponds and
chemical recycling facilities. The primary paper output
at Maryvale is office and packaging paper sold in
Australia and New Zealand.
manufacturing 15
3. BleachingSome fibre is also processed into bleached pulp through
the action of chemicals, producing a white pulp suitable
for printing and writing papers.
• Oxygen is used to dissolve and remove lignin that is
still present in brown pulp. Removing as much lignin
as possible greatly improves the efficiency of the
bleaching process
• Chlorine dioxide, ozone and more oxygen are
used to break down and remove the colour from
nearly all of the remaining lignin. Once washed,
pure strong cellulose wood fibres remain which are
ideal for producing strong and smooth printing and
communication papers with high brightness.
4. Paper formingIn this stage, pulp and additives are mixed to form paper.
A three stage process encompassing forming, pressing
and drying is used.
• At the forming stage, pulp flows onto a continuously
moving plastic mesh screen where water is removed
by vacuum
• At the pressing stage, water is physically squeezed
out of the fibre and water mixture
• The continuous paper sheet then moves onto a series
of drying rollers which are heated using steam injection
• For fine paper, a film of starch is then applied to
increase the surface strength of the paper for
printing applications.
The paper is then tested for a large range of properties
including weight, moisture content, thickness, colour,
brightness, roughness, strength, fibre orientation and
other performance characteristics.
5. FinishingThe final stage of the paper making process may
include rewinding to smaller sizes, coating, trimming
sheeting or repackaging, depending on the type of
product manufactured.
There are up to five key stages
in the paper making process:
fibre sourcing, pulping,
bleaching, paper forming
and finishing.
1. Fibre sourcingFibre is sourced from:
• Forest sources including eucalyptus and pine wood.
Pine wood fibre has long fibres, which is optimal
for manufacturing packaging paper. Eucalyptus
wood fibre has short fibres, optimal for high quality
printing paper
• Waste paper purchased from industrial recyclers and
kerbside collections
• Saw mill residue from the housing and
furniture industries.
2. PulpingFibre is processed into pulp through a chemical
pulping process:
• Chemical pulping is a cooking process where
lignin is removed from chips of wood by dissolving
it in white liquor – a mixture of caustic soda and
sodium sulphate. The addition of steam for heating,
coupled with a set time for ‘cooking’, separates the
fibres and gives the paper special attributes such as
strength and smoothness ideal for high performance
packaging papers and communications papers.
When waste paper is used as the raw material, water is
added to form a pulp or slurry, and impurities such as
staples, plastics, coatings and inks are removed. White
recycled papers use non chlorine bleaching processes
to achieve the desired brightness of the paper.
The manufacturing process
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
16 manufacturing
educational video clip featuring the Injury Free (IF) Day
mascot ‘SeeMore Safety’ and the Maryvale Mill Injury
Free elephant.
Australian Paper’s Australian Office division was a finalist
in both the 2009 and 2010 Corporate Express Awards in
the following categories:
• Supplier Performance Awards – Gold Category
• Collaborative Partner Award
Australian Office also won the Collaborative Partner
Award in 2007 and 2008. The awards recognise
Australian Paper’s commitment to building and
maintaining trusting relationships with our customers.
Australian Paper’s ENVI range of Carbon Neutral paper
won three 2009 Australian Business Awards categories:
Best Eco-Friendly Product, Product Innovation
and Marketing Excellence. The awards recognise
organisations that demonstrate the core values of
business excellence, sustainability and commercial
success in their respective industries.
AwardsSince the publication of our Environs report in
2007, each year we have been recognised for our
commitment to the environment, our employees, the
community, and our customers.
Our Maryvale mill was the proud winner of the Victorian
Association of Forest Industries’ 2010 Environmental
Sustainability Award in recognition of Australian Paper’s
use of innovative solutions to reduce greenhouse
emissions and recycle waste.
The mill was also the winner of the 2010 Victorian
Association of Forest Industries’ Occupational Health
and Safety Award for our efforts toward improving
working conditions, and providing innovative ways to
train staff in safety issues. Also recognising Maryvale
mill’s commitment to the safety of our employees,
Australian Paper won the KIDS Foundation’s inaugural
IF (Injury Free) Day Award, with our winning
Environ ment
caring for our environment
materials used to make
and distribute our paper
responsible fibre sources
wildlife and wetlands
management
ECF-Lite bleaching plant
energy and greenhouse
gas emissions
carbon neutral program
recycling program
air emissions
18 Environment
• Responsible waste management practices adopted at
all of our sites
• Construction of composting facilities at both mills,
reducing our waste to landfill
• Being a signatory to the Australian Packaging
Covenant. We have developed a 2010-2015 action
plan to support the responsible use of natural
resources in packaging throughout the business.
These activities underpin the sustainable nature of the
pulp and paper business both now and into the future.
Year on year we strive to improve the way we manage
our activities through delivering on key actions that
reduce our impact on the environment.
Materials used to make and distribute our paperThe primary material used to make our paper is fibre in
the form of pulp logs, sawmill residue, specialist pulps,
de-inked pulp manufactured from recycled waste paper,
and raw waste paper.
Mineral pigments and starches are also used in the
manufacture of our paper. Once Australian Paper
products are ready to be distributed, packaging materials
are used to ensure product quality is maintained all the
way to the end customer. These packaging materials
include wrappers, cartons, strapping, pallets, labels,
shrink wrap and plastic wrap.
Our approachAustralian Paper’s objective is to ensure that our
environmental management approach works
towards our ‘Zero Harm’ policy. We employ a robust
environmental governance framework that focuses
on risk management, continuous improvement
measures and regular monitoring and review of our
practices. We utilise world’s best practice technology
and methodologies where possible to mitigate the
environmental impact of our activities.
Our environmental vigilance is demonstrated by:
• Chain of Custody certification for fibre supply at both
our Maryvale and Shoalhaven mills
• Certification to environmental management standard
ISO14001 and quality standard ISO9001 throughout
our pulp and paper manufacturing facilities
• Our participation in the WWF’s Global Forest and
Trade Network (GFTN) in Australia since 2008
• The $600 million upgrade of our Maryvale mill
in 2008, which has allowed us to improve our
environmental performance in the areas of:
– air emissions
– chemical use – implementation of ‘ECF-Lite’
bleach and ozone plant technology leaves a
lower environmental footprint than previous
technology used
– energy efficiency – the upgrade allows more
efficient use of black liquor bio-fuel
– water use – the upgrade will allow us to
progressively increase water efficiencies in the
coming years
• Our partnership with the Gippsland Water Factory,
providing us with innovative solutions to replace a
significant portion of water used with recycled water
• Sourcing approximately 60,000 tonnes of waste
paper each year
• Increasing production of Carbon Neutral paper
products from around 3300 tonnes in 2009 to around
8300 tonnes in 2010
caring for our environment
“Australian Paper employs a robust environmental governance framework
that focuses on risk management, continuous improvement measures
and regular monitoring and review of our practices.”
Environment 19
Fibre sourcesFibre from wood is a major component in the
papermaking process. Wood fibre is a renewable
resource, and Australian Paper understands the
importance of purchasing from sustainably managed
suppliers. That’s why we procure fibre from third party
certified sources in Australia and overseas.
63% of Australian Paper’s total fibre requirements are
met from plantation wood, imported plantation pulp,
deinked, recycled pulp made from old magazines and
catalogues, and waste paper from households, industry
and business, collected through municipal and private
recycling services. The remainder is sourced from
managed regrowth state forests in Victoria’s Central
Highlands.
The wood we source from managed regrowth state
forests in Victoria is unsuitable for use in high value
timber products such as furniture, structural building
timbers and flooring. If this wood was not supplied to
Australian Paper, it would either be left onsite as waste
wood or exported as woodchips.
1,600,000
1,400,000
1,200,000
1,000,000
800,000
600,000
400,000
200,000
0
wood purchased
2007 2008 2009 2010
1,413,411 1,476,586 1,454,784 1,591,907
cub
ic m
etre
sto
nn
es
600,000
500,000
400,000
300,000
200,000
100,000
0
pulp sources
2007 2008 2009 2010
45,88511,740
63,581
512,051 521,561 496,585 543,850
38,93015,447
50,746
40,08314,97132,399
44,36219,06130,084
390,845 416,438 409,132 450,343
waste paper de-inkedwood imported pulp
fibre inputs – 2010
46%
37%
6%
3%
8%
imported plantation pulp
managed regrowth
de-inked pulp
waste paper
local plantation
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
20 Environment
Australian Paper achieved certification to the Australian
Forestry Standard in 2008 as it is the only forestry
standard in Australia that is recognised by Standards
Australia. Australian Paper has also been FSC® certified
since 2006 and will complete a full 5 year
re-certification audit in 2011.
Chain of Custody certification under the Australian
Forestry Standard and FSC® means that Australian
Paper’s manufactured products can be tracked clearly
from the origin of the wood source, through the
processing phase, and finally, to the end product,
ensuring confidence in the responsible management of
the entire paper manufacturing and distribution process.
Responsible fibre sourcesOur Maryvale and Shoalhaven mills operate under
stringent quality and environmental management
standards (ISO9001 and ISO14001) and hold Chain of
Custody certification by the Australian Forestry Standard
and the Forest Stewardship Council® (FSC®).
Australian Paper has been a long term supporter of both
FSC® and AFS in Australia. In addition, AFS is endorsed
by the Programme for the Endorsement of Forest
Certification (PEFC). This, along with the FSC®, means we
utilise the two foremost global third party certifications
for responsible forest management.
For more information, please visit:
www.fsc.org - Forest Stewardship Council.®
www.pefc.org - Programme for the Endorsement
of Forest Certification.
www.forestrystandard.org.au - Australian Forestry
Standard.
wood. All imported fibre fits within Chain of Custody
sourcing requirements.
We ceased purchasing wood fibre from Indonesia in
2004 due to concerns about the negative environmental
and social impacts of supplier activities.
Whether we source local or imported wood fibre,
evidence is sought from suppliers that fibre sources are
managed for long-term sustainability.
Our competitors, largely from Indonesia, China and
other countries from Asia, supply forest products, the
majority of which are uncertified. These imported
products contributed $1.9 billion to Australia’s trade
deficit in 2007-2008. 51% of these products were paper
and paperboard products (primarily printing and writing
paper) and 11% sawn wood (see: www.abs.gov.au).
Key facts• 85% of fibre sourced by Australian Paper is Australian
Forestry Standard certified. This includes both local
and imported materials and also de-inked pulp stock.
• 13% comes from saw mill waste.
• The remaining 2% is sourced from private
landholders, and meets the criteria of the Australian
Forestry Standard certification. This fibre source
is provided by local farmers who have grown
pine or eucalypt species for their own interest or
investment purposes.
• 43% is FSC® certified.
Australian Paper does not accept any fibre from old
growth wood or sawmill residues from old growth
Environment 21
VicForests is accountable to the Victorian government
for their harvesting practices. The Department of
Sustainability and Environment (DSE) manages
Victoria’s state forests for a variety of uses, including
the allocation of timber resources to VicForests for
sustainable harvesting. Operations meet strict safety
and environmental standards, codes and legislation
including the Sustainable Forests (Timber) Act 2004.
VicForests operations are audited through DSE’s Forest
Audit Program and are also certified to the Australian
Forestry Standard.
VicForests contributes more than $6 million per annum
to regenerate all harvested areas with local species.
All regenerated areas are then handed back to DSE for
ongoing management (see: www.vicforests.com.au).
Imported fibre
An increase in the availability of Australian sourced
wood fibre has decreased our demand for imported
fibre from 25% in 2007 to around 6% of wood fibre
throughout 2009 and 2010. Plantation wood fibre in the
form of pulp is sourced from Chile, Brazil, Canada and
New Zealand. The majority is bleached pine pulp for
which our mills do not have production capability.
Plantation
Plantation fibre consists of hardwood and softwood
fibre, with Radiata Pine (Pinus radiata) comprising
almost all of the softwood fibre. Hardwood plantation
fibre is predominantly Mountain Ash (Eucalyptus
regnans), which is the original plantation species
planted specifically for timber production purposes.
More recently, we have also purchased plantation grown
Blue Gum (Eucalyptus globulus), and Shining Gum
(Eucalyptus nitens).
Plantation fibre sources are located in Victoria’s
Gippsland region. Plantation fibre takes 10-40 years
to grow to be ready for harvest. Harvested coupes are
usually replanted within six to 18 months after harvest.
Australian Paper’s plantation fibre suppliers, HVP
Plantations, operate within a code of practice that is
legislated, audited, and certified by both the Australian
Forestry Standard and the FSC®.
Managed regrowth forest operations
Wood fibre is sourced from managed regrowth forestry
operations that are located in the Central Highlands
region of Victoria. These operations are managed
by VicForests, a Victorian state government owned
enterprise. VicForests supplies timber from state forests
that are sustainably managed for a range of social,
economic and environmental outcomes including
timber production.
Victoria has 7.8 million hectares of native forest. Almost
90% of these forests are either unavailable or unsuitable
for timber harvesting. 4.8 million hectares or 60% of
Victoria’s native forests are protected in National Parks
and Conservation Reserves.
Approximately 5500 hectares or 0.07% of Victoria’s
total native forest is sustainably harvested and regrown
each year.
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
22 Environment
Our future fibre strategy
Australian Paper is committed to the sustainable
sourcing of wood fibre and pulp. However, we do face
a number of challenges in sourcing wood into the
future. Amongst these challenges is the need to address
a potential future wood volume shortfall, arising as
a consequence of fires, drought and the decline
in plantation investment scheme funding over the
last decade.
In 2011, Australian Paper will undertake a review of
its long-term strategy for fibre sourcing. The review
will examine all fibre supply options, with a focus on
sourcing additional plantation fibre. Australian Paper
will conduct studies into each fibre supply option. The
review will include analysis as to whether commercially
viable fibre could be sourced from other plantations to
supply our Maryvale mill.
To ensure that we properly assess and address the
environmental, economic and social sustainability
impacts of our business, a formal stakeholder
engagement program will be undertaken as part of the
Future Fibre Strategy. A broad range of stakeholders will
be consulted and invited to participate in the process to
ensure that we can achieve the best balanced outcomes.
Certification of imported fibre
Imported fibre is only purchased from reputable certified
fibre suppliers and is either PEFC or FSC® certified.
All fibre imported by Australian Paper undergoes a
rigorous risk assessment process, as part of ensuring
Chain of Custody certification requirements.
Recycled fibre
Australian Paper sources approximately 60,000 tonnes
of waste paper each year from municipal and private
contractors, comprising of commercial, industrial
and household waste. Recycled white paper, such as
office paper and household waste paper, is deinked
and pulped for use. Brown paper, such as cardboard
is also sourced.
Investing in more plantations
As part of the Maryvale pulp mill project, it was identified
that Australian Paper would require additional wood
resource as a replacement for imported pulp. The
solution was to partner with Macquarie Investments to
create a Managed Investment Scheme (MIS) local to the
Maryvale Mill as a source for the additional plantation
fibre required. However, in 2009, a number of other MIS
companies collapsed due to a downturn in investment
and the Macquarie MIS has not achieved targets due
to low confidence by investors in other Managed
Investment Schemes. Fire and drought have also had
an impact on plantation sources. This is regrettable and
has paved the way for our Future Fibre Strategy Review
scheduled for 2011.
Environment 23
wildlife and wetlands managementAustralian Paper recognises that we have a responsibility
to minimise the environmental impact of our mill
operations and our supply chain. Both the Australian
Forestry Standard and FSC® certification require
biodiversity values to be responsibly managed by our
wood suppliers. Our mills at Maryvale and Shoalhaven
also have a physical footprint and our impact on
biodiversity at these sites needs to be minimised.
In addition to the extensive reserve system, VicForests
undertake a range of management practices to further
safeguard the Leadbeater’s Possum habitat.
These include:
• Inspection of all areas prior to harvesting to detect
potential Leadbeater’s Possum habitat
• Where an area meets the criteria for Leadbeater’s
Possum habitat, an exclusion zone is put in place
and no timber harvesting operations are permitted
in that area
• When planning coupes, VicForests staff undertake an
initial desktop assessment using modelled data which
indicates the location of known Leadbeater’s Possum
habitat. This assessment is followed by a detailed
field survey in each area proposed for harvesting to
identify the presence of hollow bearing trees. The
assessment does not require the confirmed sighting
of Leadbeater’s Possum in the area. The fact that an
area meets the criteria as habitat is enough for full
protection from harvesting operations.
Pre-1900 Ash trees are also protected from harvesting
in the Central Highlands (see: www.vicforests.com.au).
Case Study: Leadbeater’s PossumThe Leadbeater’s Possum (Gymnobelideus leadbeateri)
is listed as an endangered species on the IUCN
(International Union for Conservation of Nature) Red list.
The species is also the subject of a Recovery Plan under
the Australian government’s Environment Protection
and Biodiversity Conservation Act.
The Leadbeater’s Possum lives within the Central
Highlands region, an area from which Australian Paper
sources managed regrowth wood through VicForests.
Under the Flora and Fauna Guarantee Act, Victoria’s
Department of Sustainability and Environment (DSE)
has an Action Statement for the Leadbeater’s Possum
which has been reviewed by an independent scientific
advisory committee.
As an additional initiative to protect the Leadbeater’s
population, 30,000 hectares of prime habitat were
included in an expansion to the existing reserve system
by the Victorian Government in June, 2008. This was
specifically designed to augment existing measures to
protect a viable population.
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
24 Environment
The group has been making annual and/or biennial
visits to Australian Paper’s No. 2 pond/wetlands area
since 1977.
Monitoring work is being undertaken around a
billabong at the Maryvale mill wetlands area, as some
mercury contamination was found by Australian Paper
in 2010. Findings were reported to the Environment
Protection Authority (EPA). Routine testing is undertaken
with results reported back to the Community
Consultative Committee.
Water useFor use at our Maryvale mill, untreated water is
sourced from Moondarra Dam. Untreated water for our
Shoalhaven mill is sourced from the Shoalhaven River
for machinery use, and mains water is used for general
office use.
Recycling water at Maryvale millAustralian Paper’s Maryvale mill is the only customer
of the Gippsland Water Factory, a newly completed and
innovative waste water treatment and recycling facility.
It is believed the facility is the first treatment plant in
the world to combine anaerobic pre-treatment with
Wetlands managementAustralian Paper’s wetlands and No. 2 pond provide
an invaluable habitat for water birds, which flock to
the Latrobe Valley area. The pond is the final polishing
pond prior to water discharge into the Latrobe River.
In February 2010, local environment group the Latrobe
Valley Field Naturalists visited the area, spotting
57 species of water birds, including the elusive Australian
Spotted Crake. The Latrobe Valley Field Naturalists
will conduct site surveys every two years on an
ongoing basis.
Water is a major input to the paper making process
and we rely on local water supplies for both of our
manufacturing sites. Australian Paper is committed
to reducing reliance on valuable mains water and has
made huge inroads by adopting innovative ways to
save water.
2007
tota
l Ml w
ate
r
kl /
to
nn
e p
ulp
an
d p
ape
r27,000
26,000
25,000
24,000
23,000
22,000
water use
2008 2009 2010
22,889 23,110 24,338 24,416
maryvale pulp mill upgrade27.0
26.0
25.0
24.0
23.0
22.0
total water kl/t
conserving and managing our water
Environment 25
equipment. Pulp washing plays a key role in reducing
water consumption of the bleach plant, and significantly
reduces chemical consumption.
Water treatmentLower concentration waste streams are treated
onsite through a four stage treatment process prior
to discharge into the Latrobe River. The water quality
exceeds EPA licence requirements. High concentration
waste streams are discharged to local authority
Gippsland Water under a trade waste agreement.
Gippsland Water then treats this water at the Gippsland
Water Factory, where the water travels to another water
treatment facility at Dutson Downs. This treated water
stream is then discharged via ocean outfall.
Water used at Shoalhaven mill is treated and recycled
onsite through a treatment plant and is reused. Waste
water is additionally treated to a tertiary level before
being returned to the Shoalhaven River.
For 2010, our Biological Oxygen Demand (BOD) for our
mills was 0.098 kg per tonne of pulp and paper, while
our Total Suspended Solids (TSS) were 0.46 kg per tonne
of pulp and paper. Historical data from 2007-2009
has not been included as a different methodology of
measurement was used, so would provide an inaccurate
comparison of data.
Ongoing commitment to water efficiency programsAustralian Paper’s Maryvale mill continues to be involved
in EPA Victoria’s Environment and Resource Efficiency
Plan (EREP) program, and Gippsland Water’s Water
Management Action Plan (waterMAP) program.
membrane bioreactor processing to effectively treat
Kraft pulp mill wastewater, resulting in a significant
reduction in the load of existing conventional, municipal
treatment processes.
The Gippsland Water Factory, when fully operational,
will supply the Maryvale mill with eight megalitres
of recycled water per day for use in our industrial
processes. This will significantly reduce the volume
of mains water used.
As a result, an extra three billion litres (1,200 Olympic-
size swimming pools) of fresh water each year will be
available in Gippsland to contribute to environmental
flows, for drinking by residents, or to support further
growth in the area.
From May, 2011, the Gippsland Water Factory will
treat trade waste from the mill to reduce associated
odour. This will result in significantly less odour from
the current old fashioned system of pipes and open
channels which is used to carry municipal sewerage
from the Gippsland area to a water treatment facility
at Dutson Downs.
Reusing and reducing water use at Maryvale millAdditional work has been completed at the Maryvale
mill to efficiently transport water from pulp to paper
machine. A water transport loop has been created so
that water consumption is reduced by being reused in
the paper making process.
An additional water recycling system has been added
to the pulp machines to further reduce onsite water
consumption with the additional benefits of decreased
chemical and energy consumption.
Low levels of water consumption are also achieved
by using best practice technology pulp washing
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
26 Environment
oxygen are manufactured onsite from air, and are used in
the bleaching process. Any residual ozone is destroyed
prior to being discharged from the process. The use of
air, oxygen and ozone, enable the plant to dramatically
reduce its environment footprint.
Our ECF-Lite bleach plant is ahead of world’s best
practice technology recommended by the Integrated
Pollution Prevention and Control Directive (IPPC).
In 2011, our goal is to achieve a 1% reduction in our
water use.
ECF-Lite bleaching plantAustralian Paper has taken a lead role in working towards
lessening our environment footprint. Since 2009, our
new ECF-Lite bleach plant and associated ozone plant
has provided a safer, more efficient and robust alternative
to traditional ECF (Elemental Chlorine Free) bleaching.
The new bleach plant has modern and efficient washers,
which also contributes to onsite water saving. Ozone and
Grid electricity from fossil fuels contributes only 7% of
total energy used at our Maryvale mill.
Our Maryvale mill is Victoria’s largest industrial generator
of base load renewable energy with our black liquor
production level now exceeding 500,000 tonnes per year.
Carbon emissions intensity has reduced by 21% since
2007 as a result of the Maryvale mill upgrade in 2008, as
our reliance on natural gas and electricity has reduced
through improved efficiency and the use of biofuels.
energy and greenhouse gas emissionsAustralian Paper is a major consumer of energy. Despite
this, our commitment to reducing our impact on the
environment is demonstrated by our move away from
fossil fuels toward renewable energy.
0.9
0.8
0.7
0.6
0.5
0.4
0.3
0.2
0.1
0
CO2-e emissions from energy sources
ton
ne
s C
O2
-e
pe
r to
nn
e o
f p
ulp
& p
ape
r
2007 2008 2009 2010
0.322
0.800 0.790 0.697 0.636
0.319 0.258 0.236
0.458 0.471 0.439 0.400
sources < 0.01 tonnes CO2-e per tonne of pulp & paper have not been
included in the graph and are provided below
2007 2008 2009 2010
black liquor 0.004 0.004 0.005 0.005
coal 0.033 0.002 0.000 0.000
other 0.004 0.004 0.002 0.002
note:
gas electricity
Maryvale pulp mill upgrade
Environment 27
to the National Carbon Offset Standard (NCOS) Carbon
Neutral program. Under NCOS, Australian Paper
products are certified as 100% carbon neutral, meaning
that the net emissions associated with our carbon
neutral products are equal to zero. This is achieved
through our emissions reduction programs and
offsetting remaining emissions through NCOS approved
carbon abatement providers.
Both Maryvale and Shoalhaven operations have an
audited program to measure emissions. Life Cycle
Inventory (LCI) studies have been completed at each
site on all Australian Paper products utilising a ‘cradle
to grave’ approach. The LCI was audited by Ernst and
Young and verified by the Federal government.
The studies take into account emissions generated from:
• Wood harvesting
• Pulp production and raw materials
• Paper production and raw materials
• Storage facilities
• Paper transport to customers
• Energy and fuel
• Solid waste, waste water treatment and water supply
• End of life disposal.
Carbon offsets are procured to account for carbon
emission associated with the life cycle of carbon neutral
products. For the NCOS reporting period January 2010
– June 2010, our Maryvale mill offset 100% of the 5607
tonnes of carbon emissions produced.
We estimate that the number of carbon neutral grade
offsets purchased for 2010 will more than double in
the future as the volume and grades of carbon neutral
products produced are expected to increase over time.
Australian Paper owned products are clearly labelled
with its certification to ensure compliance with the
Australian Competition and Consumer Commission’s
‘green marketing’ guidelines within the Competition and
Consumer Act (2010).
Overall energy consumption increased as a result of
the Maryvale pulp mill upgrade. This is largely due to
an increase in our consumption of renewable energy
derived from black liquor.
Energy consumption and carbon emissions at our
Shoalhaven mill have also decreased as a result of switching
our coal boiler to a gas boiler and upgrading associated
equipment in 2008. Our effluent treatment works were also
downsized, and are consequently more efficient.
Shoalhaven energy use highlights for 2009 to
2010 include:
• 34.9% decrease in total energy consumption against
baseline energy use
• 42.1% decrease in total CO2 emissions
We are well on track to support parent company Nippon
Paper Industries Co. Ltd.’s objective to reduce energy by
1% per year, companywide. Australian Paper has also set
a target for 2011 to reduce carbon emissions by 1%.
Carbon neutral programAustralian Paper is currently in transition from the
Federal government’s Greenhouse Friendly program
ton
ne
s
600,000
500,000
400,000
300,000
200,000
100,000
0
black liquor solids – biofuel production
2007 2008 2009 2010
489,339 457,395 534,661 552,252
Maryvale pulp mill upgrade
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
28 Environment
waste and recyclingComposting our wasteSince 2007, solid waste produced from our Maryvale mill
has reduced from more than 100,000m³ per year to less
than 37,000m³ per year. 60,000m³ of wood fibre waste
alone has been diverted from landfill to composting.
In conjunction with the Maryvale pulp mill upgrade,
a major composting project was completed to
significantly reduce solid waste volumes to landfill.
The composting project involved delivery of solid
waste suitable for composting to a facility located at
the Maryvale site. The facility is operated by PineGro,
a separate commercial entity.
Compost used at PineGro is derived from tree bark and
from onsite clarifiers used for the treatment of waste
water and trade waste.
Our Shoalhaven mill piloted a project in the second half
of 2010, where recovered paper solids were converted
to compost. The project was so successful in reducing
waste to landfill that from March 2011, it will be adopted
as part of the mill’s continuous improvement plan
into waste reduction.
Australian Paper is committed to managing waste
responsibly. We recognise that by finding innovative
ways to reuse or recycle our waste, the added benefit
is that we will also reduce operating costs and
improve our environmental efficiencies. Good waste
management is imperative to an effective environmental
management system.
We have significantly reduced waste going to landfill
through initiatives to compost wood fibre waste from
our Maryvale mill through the PineGro initiative and
have introduced recycling programs throughout our
operations – from the mills to our office based sales
and marketing divisions.
Key waste streamsKey waste streams generated by Australian Paper are:
Maryvale Mill & Shoalhaven Mills
Waste paper from recycled paper production
Plastic
Pine wood fines and bark Paper
Eucalyptus wood fines and bark
Steel
Effluent Solids Recovery (ESR) sludge – fibre waste removed from wastewater
Recovered Paper solids (RPS)
Sewer and secondary sludge Mixed (landfill)
2007
cub
ic m
etr
es
(m³)
m³
/ to
nn
e o
f p
ulp
an
d p
ape
r120,000
100,000
80,000
60,000
40,000
20,000
0
waste to landfill
2008 2009 2010
22,889 23,110 24,338 24,416
Maryvale pulp mill upgrade120
100
80
60
40
20
0
total m³/t
Environment 29
Salt cake, a by-product of sodium sulphate used in the
pulping process is recrystallised and used by the soap
and glass industry.
Our Shoalhaven mill has a mobile phone recycling
program, and large batteries (12 volt and larger) are
taken to the local council recycling centre. Since 2007,
waste paper recycling has increased from 290 tonnes
per year to over 507 tonnes per year. Shoalhaven Mill
also sends damaged external and internal pallets to a
local landscaping company for chipping and use on
gardens. Metal scraps collected from the shop floor are
collected for recycling, and a container take back system
by chemical suppliers is in place. The mill also donates
paper and cardboard to the community.
Both Maryvale and Shoalhaven mills also recycle
stretch film.
Our Australian Office operations collect ‘e-waste’ such
as computers and printers that have reached the end
of their useful life. The equipment is collected by an
external vendor for reuse and recycling. E-waste is
also collected at Australian Paper Maryvale mill and is
recycled by the site waste contractor, diverting valuable
materials from landfill.
As part of Australian Office’s Environmental
Improvement Plan, papers, cardboard, plastic, inks and
adhesives are collected from factory and administrative
areas, and collected for recycling.
Over the next 12 months, Australian Paper will
investigate battery recycling programs for the Maryvale
mill, and continuously look for innovative, alternative
uses for waste across our operations.
Recycling program2010 saw the introduction of an onsite recycling
program rolled out to the administrative areas of
Maryvale mill. Four brightly coloured bins collect glass,
plastic and aluminium, paper, steel and general waste
for landfill.
2011 will see the introduction of bins to the Maryvale
machine floor, so that metal waste traditionally destined
for landfill will be diverted and recycled. The recycling
initiative includes recycling of plastic, aluminium, paper,
stainless steel and co-mingled metals. Bins will also be
introduced to the canteen area and in kitchens across
the site. Senior management staff see this as a significant
behaviour change program, with employees taking
on the responsibility of emptying the bins, rather than
cleaning staff.
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
30 Environment
air emissionsThe paper manufacturing process commonly results
in the release of emissions into the air, some of which
may have associated non-hazardous odours that impact
the local communities in which we operate. Australian
Paper has strict controls in place to minimise emissions
into the air, to ensure compliance with Environmental
Protection Agency (EPA) regulations in Victoria and the
Office of Environment and Heritage in New South Wales.
In 2010, our Maryvale mill achieved a compliance index
result of 98.5% and our Shoalhaven Mill achieved 100%
compliance.
All information is reported to the National Pollutant
Inventory, which is managed by the Federal
government’s Department of Sustainability,
Environment, Water, Population and Communities.
Odour complaintsAustralian Paper investigates all odour complaints
and all are reported annually. Since 2007, we have
had a significant reduction in odour complaints from
communities living near our Maryvale mill operations
due to the mill upgrade. A rise in complaints in 2008 was
the result of ageing equipment which was at the end of
life, negatively impacting on mill odour performance.
The pulp mill upgrade at the end of 2008, replaced this
equipment, resulting in significantly less complaints in
2009 and 2010.
The ECF-Lite technology used also minimises air
emissions. Australian Paper has implemented a
monitoring and reporting plan that covers all licensed
site emissions and testing.
Odour complaints from our Shoalhaven mill are
negligible, with only one complaint received from
2009 to 2010.
100
80
60
40
20
0
external odour complaints
2007 2008 2009 2010
32 73 20 29
com
pla
ints
per
yea
r Maryvale pulp mill upgrade
32 People
Our workforce is comprised primarily of full time
employees who make up 95.5% of the workforce.
Casual employees make up around 4%, and part-time
employees, less than 1%.
Service staff account for the majority of our workforce
comprising 66%. Most service staff are male, reflecting a
common trend in the manufacturing sector. Professional
staff, sales staff, administrative staff, managers and senior
executives make up the remainder of staff position
proportions.
SafetyThe safety of our employees is our top priority across
Australian Paper operations. Many of our employees
across our manufacturing, packaging and distribution
sites work with complex machinery in busy environments,
so stringent adherence to our occupational health and
safety strategy is essential. Our ‘Zero Harm to our People’
policy has been adopted across Australian Paper.
“Australian Paper employees
are key to our success. We are
committed to engaging and
developing our employees at
all levels in the organisation
and introducing global best
practices to everything we do.
This has been made possible
with the support of the Nippon
Paper Group.”
WorkforceWe recognise that by looking after our employees, our
business operates more successfully across the board.
Our workforce in Australia includes those from our head
office in Melbourne, our mill operations in Maryvale
and Shoalhaven, the Australian Office division, Nippon
Paper Inc., and our Print and Pack and Paper Products
Marketing (PPM) subsidiaries. In 2010, our employees
numbered around 1300 across these operations. Males
make up 78% of the total workforce and females 22%.
our people – the fibre of our business
400
350
300
250
200
150
100
50
0
900
800
700
600
500
400
300
200
100
0
position type by gender
no
. of
em
plo
yee
s
senior executives
managers professional administration sales staff
service staff
10 24 308 29 91 928
62
44
161
10
2
22 246 29 47 767
male female
• Managers include senior, middle and line managers.
• Professional staff includes engineers, IT, para, logistics, accounting and finance
• Administration staff includes personal assistance, receptionists, clerical and office staff
• Sales staff includes sales and marketing, customer service representatives and sales representatives
• Service staff includes distribution, shop floor, warehouse, skilled workers and specialists. Note: different graph scale used for service staff.
note:
no
. of
em
plo
yee
s
(se
rvic
e st
aff o
nly
)
People 33
Our safety initiatives
Australian Paper has established a national action
plan to establish occupational health and safety (OHS)
learning onsite, and reports are submitted at six monthly
intervals to the CEO on how the operations are tracking
against the plan. The action plan is shared with unions
and industry to share our best practice knowledge with
interested parties.
Site policy and procedures across all of our operations
cover the following areas to ensure employee safety:
• Provision of personal protective equipment
• Joint management/employee health and
safety committees
• Participation of worker representatives in health and
safety inspections, audits and accident investigations
• Training and education
• Complaints mechanisms
• Right to refuse unsafe work
• Periodic site inspections
While significant resources are being invested to improve
our systems of work and to upgrade equipment, we do
recognise that variability in safety performance can often
be attributed to behavioural factors. Thus, sustainable
behavioural change is key to our long term OHS strategy
and is the focus of many of our training programs.
In 2010, the Shoalhaven mill management team has:
• Initiated a site wide forklift driving refresher course
• Mandated high visibility clothing be worn at all times
onsite, regardless of the time of day
• Constructed walkways and barriers to separate
machinery from people
• Reviewed emergency response plans and
simplified procedures
• Reorganised the site to bring raw materials closer to
transportation vehicle
• Reviewed training documentation and core
training competencies.
Our safety performance
The two key indicators of our safety performance are
Lost Time Injury Frequency Rate (LTIFR) and Medically
Treated Injury Frequency Rates (MTIFR). These key
performance indicators are measured and reported
monthly on a 12 month rolling basis.
Since 2007 there has been a steady improvement in
Australian Paper’s group safety results. However, despite
improvements in our overall safety performance in
2010 from 2009, we were devastated by a fatality at our
Shoalhaven mill in 2010. A longstanding and respected
plumbing contractor was struck by a moving forklift as
he was walking down a road between two buildings.
The incident has been fully investigated internally
and WorkCover NSW has conducted an investigation
into the incident as is standard practice.
30
25
20
15
10
5
0
lTIfr & MTIfr
2007 2008 2009 2010
30.8 26.5 25.1 19.3
inju
ry f
req
ue
ncy
mtifr ltifr
24.6
6.2
20.9
5.6
18.6
6.5
13.4
5.9
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
34 People
Employee benefitsAustralian Paper employees benefit from supportive
work conditions, comprehensive health and wellbeing
initiatives, and training programs that cover all aspects
of the business.
We have an internal succession planning process that
is used to identify, develop and look for promotional
opportunities for our best talent. In 2010, many
Maryvale employees were promoted in preparation for
the retirement of key people. During the same period,
many vacancies were filled by internal promotion at our
Australian Office division.
Australian Paper has a keen focus on flexibility in
relation to employees balancing work and family
responsibilities. Flexibility around start and finish times,
part time work, return to work after parental leave,
and working from home opportunities are all part of
the way we ensure that work life balance is integral to
working life at Australian Paper. In addition to Federal
government maternity leave, employees are entitled
to an additional 12 weeks paid maternity leave, or one
week paternity leave.
For Australian Paper Enterprise Agreement covered
employees, remuneration is determined by negotiation,
which is influenced by benchmarking against like
sectors. Our staff employee remuneration is graded
against the CED job evaluation process, and is also
influenced by remuneration specialist surveys and
reviews. An annual salary review process is in place
in which salary survey and economic data is taken
into consideration.
In the event of workforce redundancies, our objective is
to find the employee suitable alternative employment.
Alternatively, retraining, career transition service and
job placement services are available. Australian Paper
also provides counselling to help those in workplace
transition. Severance pay is provided and is based on
years of service.
Joint management and worker health and safety committees
A number of committees and groups exist to ensure the
safety of Australian Paper employees and contractors
at work:
• The Safety, Health and Wellness (SHAW) committee
at our Maryvale mill, comprising of management and
employee representatives, meets monthly to ensure
employee safety plans are on track, and our health
and safety representative presents at an annual
breakfast on the latest issues
• Level 2 Area Safety Cells at our Maryvale mill, comprised
of production, mechanical, electrical, and health and
safety representatives, along with production and
maintenance management, meet monthly
• Level 1 Safety Cells at our Maryvale mill – designated
work group (DWG) based, comprise all members of
DWG and the management representative. Every
Australian Paper employee has the opportunity to meet
formally with management via the Level 1 Safety Cells
• The OHS committee at Shoalhaven mill meets
approximately every four weeks to review the site
safety systems.
Agreements with unions
Australian Paper has formal agreements with various
trade unions around ensuring the best health and
safety conditions for our employees. Agreements with
unions cover health and safety, dispute resolution and
grievance procedures.
We have agreements with the following unions:
• Construction, Forestry, Mining and Energy Union
(CFMEU) — 2010–2012 agreement
• Australian Manufacturing Workers Union (AMWU)
— 2009–2013 agreement
• Communications, Electrical and Plumbing Union
(CEPU) — 2009–2013 agreement, and
• National Union of Workers (NUW)
— 2009–2013 agreement.
People 35
Licensed employees such as electrical and
instrumentation technicians, and power plant operators
are supported with external training to ensure license
compliance. In 2009 and 2010, a number of training
programs in relation to pulping and paper technical
training has extended across operations to include
process engineers and asset managers.
Our Maryvale mill has implemented two programs that
focus on behavioural safety: ‘Workers Adopting Safe
Practices (WASP)’ and ‘Take 5 Steps’, with the objective
of reducing workplace injuries.
Australian Paper’s Australian Office division conducts a
wide range of training from management development
to factory floor skills enhancement, and a number of
professional employees have been supported to obtain
post graduate qualifications such as master programs.
Other specialist employees are given the opportunity
to attend seminars and conferences.
Employee trainingAustralian Paper has a comprehensive training program
providing both on and offsite programs across our
operations including Maryvale and Shoalhaven mills
and at our marketing, packing and distribution centre
in Melbourne. In 2009 and 2010 respectively, $972 per
employee was invested in training.
On the job training for Australian Paper production,
manufacturing, and warehousing operators include:
• Site induction
• Hazard identification, control and risk assessment
• Job Safety Analysis (for non-regular jobs)
• Nippon Paper Inc (NPI) best practice sharing
• Permit to work
• Emergency management training
• First Aid Training and CPR
• Take Five Steps
• Toolbox safety training
• Manual Handling
• Standard Operating Procedures (SOP)
• Equal Employment Opportunity (EEO)
• Job specific training
undertaken. Employees are targeted with completing
50 observations. Three of our Finishing and Converting
operators have achieved this target and received a
‘WASP Observer: 50 Observations’ high visibility t-shirt
as a prize. As a result of the program, we’ve achieved
significant reductions in overall injury rate. ‘Observers’
have completed a total of 946 observations. 1,328 tasks
have been observed with 686 (almost 52%) of tasks
identified as ‘at risk’ behaviour.
Workers adopting safe
practices (WASP)
Australian Paper’s WASP program has been running
since 2009 in the Finishing and Converting area
of the Maryvale site. The aim of the program is to
pair up employees as ‘buddies’ so that workers
can observe any ‘at risk’ behaviour as tasks are
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
36 People
Case study: toolbox safety training
“At our Maryvale site, we needed to work out how
could we train, inform, and reinforce knowledge with
our 1000 strong staff, given that staff not only work
during regular office hours, but also 24 hour shift work.
We introduced our new online Toolbox training and
information sessions which cover a variety of safety
training modules. For example, if one of our employees
sustained a twinge in their back while carrying out a
task, they would report to our First Aid centre. The injury
is recorded and the employee is deemed fit to continue
on with duties. Before our employee returns to the task,
they can choose to complete an online Toolbox training
and information session.
In this example, employees could log into an online
training session that shows the basic handling
techniques to avoid musculoskeletal injury, reinforcing
previous face to face training. The Toolbox session is
recorded along with the employee name, time and
date of completion and is automatically recorded in the
employee training database. The employee can also
choose to print out the material to assist with their task
onsite.
The Toolbox has really helped us, especially with
reinforcement of safety issues, and recording of
employee training.”
Jenine Smith, Safety, Health and Environment Manager.
Take five steps
It’s easy to keep on doing everyday tasks in an unsafe
manner just to get the job done. We think “I should do
this task differently”, but then we don’t. With the Take
Five Steps program at Maryvale mill, we introduced
simple behavioural steps to help employees avoid
carrying out unsafe practices or entering unsafe areas.
We replaced “I should” with “I will”. The outcome of the
program is that employees feel empowered by being in
charge of their own safety while following procedures.
Case study
The Take Five Steps team was informed by area
personnel that while waiting for gearbox valves to be
fixed, operators struggle to open some valves because of
a lack of large strong arms equipment, resulting in strain
injuries. Ideas were brainstormed to solve the problem.
The solution was to brightly paint and place twelve
strong arms around the area for easy access.
1. Stop, Step Back, Observe
2. Think Through the Task
3. Identify Hazards
4. Communicate
5. Safely Complete Task
People 37
Improving performance through TPMOur Shoalhaven mill piloted a Total Productive
Maintenance (TPM) equipment improvement strategy as
part of a continuous improvement process in 2008 (also
known as lean manufacturing). The aim of the strategy
is to improve on work area management, operator
equipment management, and process performance.
The program was introduced in recognition that
employee frustrations and dissatisfaction can run high if
equipment and processes aren’t working optimally. The
program has continued throughout 2010.
A key outcome from using this approach is that
collective skills are improved to reduce frustration and
improve workplace safety by being able to systemically
identify and rectify problems at the source.
Other methodologies include NPI best practice
sharing, R&D support, root cause investigation and
debottlenecking through capital investment.
Industry recognition
Our Maryvale mill received the 2010 Victorian
Association of Forest Industries’ Occupational Health
and Safety Award for our efforts to improve working
conditions, and for our innovative ways to train staff in
safety issues.
Also recognising Maryvale mills’ commitment to the
safety of our employees, Australian Paper won the KIDS
Foundation’s inaugural IF (Injury Free) Day Award, with
our winning educational video clip featuring the Injury
Free (IF) Day mascot ‘SeeMore Safety’ and the Maryvale
Mill Injury Free elephant.
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
People 39
looking forwardMaryvaleThe Zero Harm OHS Strategic Plan 2011-2015 for our
Maryvale operations has been developed in consultation
with stakeholders in our safety, health and environment
department, the Maryvale Lead Team, and Australian
Paper’s CEO. The plan focuses on management control
and improvement of behavioural safety to ensure that
systems, equipment and behaviours deliver continuous
improvement in safety outcomes.
The plan outlines comprehensive initiatives to
significantly reduce work place related injuries
at Maryvale, with the ultimate aim of eliminating
workplace injuries. This strategy will allow us to track
our OHS progress and will hold us accountable for
achieving long term positive outcomes.
ShoalhavenIn 2011, Shoalhaven operations will:
• Achieve separation of people and mobile equipment
where practicable
• Implement a permit to work system
• Review working at heights and complete upgrades to
the paper machine
• Complete safe lifting upgrades
• Complete a joint investigation action plan
• Implement a cardinal rules, fair treatment model and
safety charter
• Implement a drug and alcohol policy.
Australian OfficeIn 2011, Australian Office will:
• Achieve Work Cover Self Insurance
• Implement further risk controls
• Reduce noise on machines
• Focus on employee development
• Continue the 5S lean manufacturing program
• Prepare for and implement new national OHS
legislation including compliance codes
• Implement individual site training plans.
“In 2011, Australian Paper
will continue to focus on
maintaining best practice
environmental processes
and improving the safety
of our employees”
Jim Henneberry, Chief Executive Officer
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
40 People
Health and wellbeingDemonstrating Australian Paper’s commitment to
the health and wellbeing of our employees, our
comprehensive health and wellness program benefits
many of our employees. We offer our employees
complementary workplace health checks, annual flu
vaccinations, physiotherapy sessions and exercise
programs, including boot camp and gym sessions
at our Maryvale and Australian Office operations.
Australian Office has access to subsidised gym
sessions at the local gym.
As part of our health and wellness program, we
encourage employees to be involved in National Walk
to Work Day.
General Work Health checks in 2010 showed that the
highest health risks for Australian Paper employees
were diabetes, and heart disease.
Our Australian Office division will hold seminars in
conjunction with WorkSafe in 2011, around programs
on diabetes and reducing the incidence of smoking
onsite through the QUIT stop smoking campaign.
Australian Office will also hold melanoma skin checks
for employees.
Australian Paper is also part of the Global Corporate
Challenge, where employees are encouraged
to participate in a 10,000 steps a day walking
health initiative.
General health and wellbeing information is
communicated to employees through our intranet.
Information focuses on health tips for office workers,
exercise tips, nutrition, safety at home, and work life
balance, providing invaluable information to employees
and their families. Topics included in our ‘Tips for a
Healthy Lifestyle’ cover issues such as blood pressure,
back care, body weight, cholesterol, diabetes, heart
health and shift work fatigue.
People 41
working with the community
Transition to climate change programIn partnership with Monash University, Australian
Paper has managed the ‘Transition to Climate
Change’ program for third year civil engineering and
environmental engineering students from the university.
The program provides a link between Monash University
and Australian Paper and provides students with the
opportunity to develop Australian Paper’s supporting
systems and data to prepare the Maryvale mill for the
eventual impact of Climate Change Legislation. The
program has been operating since 2009. Students are
remunerated for their work.
KIDS foundationThrough Maryvale mill’s ‘Positive Safety’ indicator
program, we donate funds to the KIDS Foundation if we
achieve our onsite targets. The KIDS Foundation is a not-
for-profit health promotion charity that supports children
and their families who have endured trauma, horrific
burns and other injuries that have changed their lives.
Our average donation to the foundation is around $5000
per quarter, although we have donated up to $10,000
in previous years. The KIDS Foundation uses some of
Australian Paper’s donations to fund and deliver safety
skills to children from preschool in Traralgon through
their SeeMore Safety program.
The SeeMore Safety program is an initiative designed to
develop safety intelligence in children and to teach them
to take responsibility for their own and their friends’ safety.
Australian Paper takes an active role in the communities
in which we operate through proactive engagement.
We are a principle employer in the Gippsland and
Shoalhaven regions, supporting each respective local
economy and contributing to the social fabric within.
Australian Paper understands that in order to operate
within these communities, we must minimise any
potential negative impacts of our operations. We do this
by mitigating our environmental impacts where possible
and monitoring our environmental performance.
We operate and communicate transparently within
these communities.
Community consultationOur Maryvale mill participates voluntarily in a
Community Consultative Committee (CCC). The CCC
was originally part of EPA requirements, but was so
successful that we decided to continue to include this
in our community engagement process.
Local residents, businesses, larger organisations and
authorities such as the EPA, Gippsland Water, and
Latrobe Council, are members of the group, which
meets three times per year.
The committee reviews Australian Paper’s strategic
environmental plan and provides feedback. Longer
term activities include discussion about Australian
Paper’s impact on the health of the Latrobe River and
water conservation.
Community engagement workshops are also
held to ensure complaints handling responses are
managed efficiently.
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
42 People
Maryvale CFA Fire BrigadeThe Maryvale CFA Fire Brigade is located at our
Maryvale Mill and actively combats fires in the local
area. Australian Paper provides financial support to the
Maryvale CFA. The Brigade regularly attends call outs
in the local area and in 2009 helped fight the Black
Saturday Bushfires.
Youth employmentOpportunities for youth employment provided by
Australian Paper helps young people stay close to their
family, friends and communities. In 2010, Australian
Paper helped 22 apprentices from regional areas learn
new skills and gain professional qualifications in a wide
range of trades.
Doxa Youth FoundationDoxa Youth Foundation creates opportunities for
disadvantaged young people. Australian Paper helps
the Doxa Cadetship Program assist young people
to effectively navigate their courses and complete
their tertiary studies. Operating for 18 years, the Doxa
Cadetship Program links students from disadvantaged
backgrounds with Australian Paper. Our sponsorship
provides eight weeks work experience, financial support
and a mentor who oversees the cadet’s development
within the company.
Breast Cancer Network AustraliaAustralian Paper supports Breast Cancer Network
Australia with the supply of paper for their quarterly
magazine publications.
44 Economic
An important finding of the modelling used is that the
regional economies in which we operate would appear
to never recover from the withdrawal of Australian
Paper, with employment, real wages, consumption,
investment and GDP all permanently lower, even after
a long transition period.
Key findings of the research showed that should the
Maryvale mill close:
• GDP in the region would decrease by 2.2%,
or $324 million
• Household spending would decrease by 2.5%
or $178 million
• Investment would decrease by 1.5% or $69 million
• Real wages would decrease by 1.3%
• 1028 long term jobs would be lost.
Modelling also indicates losses in the Latrobe Valley
in the wholesale and retail trades, in the printing,
publishing and media area, in transport, and in forestry.
Should the Shoalhaven mill close:
• GDP in the region would decrease by 0.7%
or $37 million
• Household spending would decrease by 0.7%
or $25 million
• Investment would decrease by 0.8% or $13 million
• Real wages would decrease by 0.4%
• 158 long term jobs would be lost.
**NB – the figures above relate to Australian Paper 2008
employment levels, however, were verified to be true as
part of the 2009 limited assurance.
Modelling also indicates losses in the Shoalhaven region
in the wholesale and retail trades, in construction,
in the printing, publishing and media area, transport,
and hotels and cafes.
Australian Paper contributed
over half a billion dollars to
the Australian economy this
year. By choosing Australian
Paper products over imported,
often uncertified paper, we can
make our Australian economy
even stronger.
Australian Paper has a considerable impact on the
Australian economy and in the regional communities
in which we operate. In 2010, our direct contribution
to the Australian economy was around $517 million –
or $518 per tonne of pulp and paper produced.
Around $391 million of this total figure directly
contributed to the regional communities in which we
operate – or, $392 per tonne of pulp and paper produced.
In 2008, Australian Paper conducted a study into the
direct and indirect impacts of our business at our
regional sites. At the time of writing, Australian Paper
was owned by PaperlinX, and mills also included the
now decommissioned Burnie and Wesley Vale PaperlinX
mills, in addition to the Australian Paper Maryvale and
Shoalhaven operations. The TERM model, owned by
Monash University’s Centre of Public Policy was used
to extrapolate this data.
our economic impact
Economic 45
Our economic performanceDescription fY10 $’000
$’000
Direct economic value generated
a) Revenues Net sales (gross sales from papers less returns, discounts & rebates)
876,260
Economic value distributed
b) Operating costs Payments to external suppliers for materials, facilities and services, royalties, contractors, employee training costs and OHS costs
(720,276)
c) Employee wages and benefits Outflows related to employee wages, welfare, benefits, FBT excluding contractors
(131,678)
d) Payments to providers of funds Payments of interest to loan providers (6,623)
e) Payments to government Income taxes exclude deferred taxes (719)
f) Community investments Voluntary donations and contributions to educational programs
(233)
Total Economic value distributed (859,529)
Economic Value Retained Direct economic value generated less Economic value distributed
16,731
Local employmentAustralian Paper’s Maryvale mill is the largest single
employer in the Gippsland region, with 887 employees.
We contribute to a major part of the region’s economic
base. Where possible, we look to fill as many jobs as
possible from the local talent pool to support the local
community. Around four out of 10 senior management
roles in the Maryvale Leadership Team are filled by long
term local employees.
Local procurement95% of procurement is spent on Australian suppliers –
usually sourced from the regions in which we operate.
92% of our fibre is sourced from Victoria, Australia.
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
GRI content index 47
full or partial
reportingPage
Number
Economic Indicators
EC1 Direct economic value generated and distributed
Full 44
EC6 Policy, practices, and proportion of spending on locally-based suppliers
Full 45
EC7 Procedures for local hiring including senior management
Full 45
EC9 Significant indirect economic impacts
Full 44-45
Environmental Indicators
EN1 Materials used by weight or volume Full 18-19
EN2 Percentage of recycled input materials
Full 19
EN5 Energy saved due to conservation and efficiency improvements.
Full 26-27
EN8 Total water withdrawal by source Full 24
EN11 Land with activities in areas of high biodiversity value
Full 21
EN13 Habitats protected or restored Full 21
EN14 Strategies for managing impacts on biodiversity
Full 23
EN15 IUCN Red List species in areas affected by operations
Full 23
EN16 Total direct and indirect greenhouse gas emissions by weight
Full 26
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved
Full 26-27
EN21 Total water discharge by quality and destination
Full 24-25
EN22 Total weight of waste by type and disposal method
Full 28-29
EN23 Total number and volume of significant spills
Full 24
Labour Indicators
LA1 Total workforce by employment type and contract, region and gender
Partial 32
LA6 Total workforce represented in formal joint management-worker health and safety
Full 34
LA7 Rates of injury (LTIFR & MTIFR) and work-related fatalities
Partial 33
LA8 Education, training, counselling, prevention, and risk-control
Full 35
LA11 Programs for skills management and lifelong learning of employees
Full 34
Society Indicators
SO1 Impact of operations on local communities
Full 41
Product Responsibility Indicators
PR3 Type of product and service information required
Full 20-23
full or partial
reportingPage
Number
Strategy and Analysis
1.1 Statement from the CEO Full 2-4
Organisational Profile
2.1 Name of the organisation Full 1
2.2 Primary brands, products, and/or services
Full 10
2.3 Operational structure Full 9
2.4 Location of headquarters Full 9
2.5 Countries located Full 8
2.6 Nature of ownership and legal form Full 9
2.7 Markets served Full 9
2.8 Scale of the organisation. Full 9,32,45
2.9 Significant changes during the reporting period
Full 5
2.10 Awards received in the reporting period
Full 16
Report Parameters
3.1 Reporting period Full 5
3.2 Date of most recent previous report Full 3,5
3.3 Reporting cycle Full 5
3.4 Contact details Full 49
3.5 Process for defining report content Full 6
3.6 Boundary of the report Full 6
3.7 Limitations on the scope or boundary of the report
Full 6
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities
Full 6
3.10 Re-statements of information provided in earlier reports
Full 6
3.11 Significant changes from previous reporting periods
Full 6
3.12 Standard Disclosures table Full 47
Governance, Commitments and Engagement
4.1 Governance structure Full 9
4.2 Chair of the highest governance body
Full 9
4.3 Members of the highest governance body
Full 9
4.4 Mechanisms for shareholders and employees to provide recommendations to the highest governance body
Full 9
4.14 Stakeholder groups engaged by the organisation
Full 6
4.15 Basis for identification and selection of stakeholders
Full 6
GRI content index
AUSTRALIAN PAPER SUSTAINAbILITy REPoRT 2010
production notesPaper
This report has been printed on Saxton Bright White Vellum:
text 140gsm/covers 300gsm. Saxton is made from elemental
chlorine free pulp sourced from responsible sources.
It is manufactured by an ISO 14001 certified mill. Saxton
is Certified Carbon Neutral by the Department of Climate
Change & Energy Efficiency’s National Carbon Offset
Standard (NCOS), an Australian Government Initiative.
Printing
Printed with vegetable based inks by Mystique. Mystique
is ISO 14001 Certified and Certified Carbon Neutral by the
Australian Government’s NCOS Standard – as such, this
report in it’s entirety, including all printing processes and
embellishments, is carbon neutral.
Design
Design, production and typesetting by OMG! Creative.
OMG! Creative have reduced carbon emissions by adopting an
environmental policy that was created out of the Greenhouse
Challenge Plus program. They are audited by Equilibrium,
use 100% renewable energy and have offset emissions which
cannot be eliminated through Climate Positive.
Finishing
This report’s binding has been singer sewn with unbleached
cotton, a process which uses no glues or solvents and enables
the pages to be more easily separated for recycling. The cover
has been embellished with a multi-level full relief emboss, a
mechanical technique which adds no extra inks, coatings or
foils into the recycling process.
Global Reporting Initiative (GRI)
Advisory and Copywriting
GrI advisory and copywriting by ZOOiD – GrI Certified
Training Partner and Organisational Stakeholder.
contact details
Australian Paper
307 Ferntree Gully Road
Mt Waverley, Vic, 3149
Telephone: 03 8540 2300
email: sustainability@australianpaper.com.au
web: www.australianpaper.com.au
Contact person:
Shaun Scallan
GM, Corporate Social Responsibility
Australian Paper