Post on 20-Nov-2014
description
AttitudesAttitude is a mental position relative to a way of thinking or being
Cognitive
Affective Behavior
Elements of attitudes
Types of attitudes Job Involvement
Actively participate in his job
Organizational Commitment
Consider about achieving organizational goals
Positive thinker ;Sees the invisibleFeels the intangibleAchieves the Impossible
Choosing AttitudesYour choice can decide the out
come of your lifeNegative thoughts have no
power unless you empower them
Job Satisfaction
The collection of feelings and beliefs that people have about their current job
Job satisfaction and individual productivity.
Job satisfaction and organizational productivity.
Job satisfaction and OCB.Job satisfaction and customer
satisfaction
How can Job satisfaction be measured?
Determinants of Job Satisfaction
Organizational Factors
Personal Factors
Attitudes Associated With Job Satisfaction
Kind of workPayRelationship with supervisorQuality of work conditionsSupervisionJob Security
Relationship between Job Satisfaction and Performance
Satisfaction Performance
Sales person
Customer service
Satisfaction Performance
Satisfaction Performance
Doctor
Relationship between Job Satisfaction and Performance
SummaryManagers should watch employee attitudes:
◦ They influence behavior.Managers should try to increase job satisfaction and
generate positive job attitudes◦ They give warnings of potential problems◦ Reduces costs by lowering turnover, absenteeism,
tardiness, theft, and increasing OCBFocus on the intrinsic parts of the job: make work
challenging and interesting◦ Pay is not enough
Thank You..M.I.M Iqram W.T.E.I Jayaweera N.P.K.S Karunathilake A.U Moragoda S.A.R Prasadini A.M. .U Thathsarani W.A.U.T Wickramasinghe W.M.C.R.T Wijesundara