ASSEMBLAGE - Institute For Robotic Process Automation · A Foxtrot Enterprise Client in the...

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Transcript of ASSEMBLAGE - Institute For Robotic Process Automation · A Foxtrot Enterprise Client in the...

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ASSEMBLAGE

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The Human Element: Building Talent for the Digital Age

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FOXTROT RPATwenty Five Years with a Singular Focus on Robotic Automation

The Smartphone of RPA

A Catalyst for Ten Percent Efficiency Gains in Banking

Alongside of Automation Solutions in Enterprise Clients

Leader in Time to Value

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MAJOR HEALTHCARE COMPANIESGAINING EFFICIENCIES & MARGINS

Revenue Cycle Management

Claims Adjudication

Credentialing

Reporting

Back Office Automation

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CASE STUDY

A Foxtrot Enterprise

Client

in the Healthcare

IndustryIN ONE YEAR:

Foxtrot Enterprise

Licenses Used

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Unique Uses

For Foxtrot

Foxtrot did the work

of 21 full-time

employees

The ROI for

Foxtrot Enterprise

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21 $1.1M

Medicare Crossovers

Bad Debt Write-Offs

Merging Duplicate Records

Bank Transaction Downloads

Daily Claim Transmission Processes

Downloading Unbilled Reports

Posting of OTC

Download of HBO Reports & Monarch

High Dollar Reporting Processes

Early Out Processing

Bad Debt Processing

Downloading of Medicare 835s

HBO Adjustment Transactions

Medicaid Remit Downloads

ACM Claim Updates

Pre-Payment Pro Select

HBO Accounting Notes

The Work of

21 Full-Time Employees

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TROY SMITHChief Operating Officerat Steward Health Choice

Chief Operations Officer at MedHOK, Inc.

Chief Executive Officer at Hometown Health

Managed Medicare & Medicaid Consulting Leader

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VISION

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Transform Organization from Applying People to Leveraging Technology to Solve Problems

Reduction/Elimination of Mundane, Manual Tasks/Activities

Strong Need to Increase Accuracy & Consistency

BEGAN USING FOXTROT2 YEARS AGO

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TOOL SELECTION

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REPLICATE MANUAL PROCESSESEASILY

Simple, Easy to Use No Programming Skills Required

Allow for Multiple Developers & Operators to Develop & Launch Scripts

Leverage the Power of Computing

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EARLYFINDINGS &CHALLENGES

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VERY, VERY POWERFUL TOOL

Chairside Requirements Gathering Needs to be Properly Vetted

Thorough QA Process Must be Incorporated

Ensure Script Library & Detailed Tracking is Documented

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CULTURE &INSTITUTIONAL

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TARGET A SPECIFIC DEPARTMENTOR BUSINESS PROCESS

Ensure RPA Champion

Early Adopters will Grasp Concept VERY Quickly

Need to Vet Requests to Maximize Results

Laggards will Negate Impact Based on Fear or Lack of Understanding

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CENTER OFEXCELLENCECREATION

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INTAKE, REQUIREMENTS, TRACKING & RESULTS REPORTING REQUIRED

Quickly Gather Momentum & May Overwhelm Capacity for Development

Proper Intake of Requests Along with Vetting is Essential

Reporting to Senior Leadership is Crucial to Maintain Momentum of RPA for Future Applications

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RESULTSMore than 40 Scripts Developed to Date

Over 5,000,000 Transactions Processed to Date

ROI from 6:1 to 30:1

Integrated into Corporate Fabric

Naysayers are Looking to Leverage the Power of RPA

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RICHARD MILAMFounder & CEOEnableSoft, Inc.1-800-660-3956

TROY SMITHPresidentSteward Health Choice480-760-4946

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“This is less about the latest trend in software. It’s more about the new digital version of the white-collar worker. It’s really a reinvention of how work gets done.”

Frank Casale Founder & Chairman Emeritus of the Institute for Robotic Process Automation (IRPA)