Post on 24-Jun-2020
QualityData ONLINE™
Setup
and
User Guide
April 2014
v. 04.10.14 Copyright Wizmo Inc. 2014
Table of Contents
Setting up access to your QDO environment ......................................................................................................... 1
Logging into the QDO environment ............................................................................................................................ 7
Welcome to your Hosted Switchboard! ................................................................................................................. 10
Workstation Requirements for the Hosted Environment ........................................................................... 11
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Setting up access to your QDO environment
To begin using your QDO environment/application, you must first download and install the
Citrix Client for Windows and ScrewDrivers print utility.
IMPORTANT: If you used a previous version of QDO, use Add or Remove Programs from the
Control Panel to delete the old Citrix Web Client and UniPrint print utility before proceeding:
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1. Via your Internet Browser (Internet Explorer 6 or higher) go to your Customer Launch
Page (CLP): http://yourcompanyname.asidatamyteonline.com
2. If this is your first time logging into your QDO environment, click on SETUP. This will
install both the Citrix Web Client and the ScrewDrivers client to your desktop.
Note: Each computer or laptop you would like to use to access your hosted
MPACT/DPACT applications must have the Citrix Web Client and
ScrewDrivers Client loaded, so these steps must be performed on each
computer.
Note: You must have Admin equivalent rights to your local PC to install these
clients.
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Note: If you are currently using Internet Explorer (IE9) and have SmartScreen
filters turned ON, follow steps 3-5.
If you are not using IE9 with SmartScreen filters turned ON, continue on to step 6.
If you are currently using IE9 and have SmartScreen filters turned ON, you will see the
following message:
3. Click Run.
The file will download and a security scan will be performed.
4. A security prompt will appear once the security scan is completed (as shown above).
Click Actions.
A dialog box will appear with options to choose from.
5. Click More Options and select Run Anyway. Continue on to step 8
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You will see the following messages:
6. Click Run.
7. Click Run.
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8. Click Install.
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9. Click Finish.
You have now successfully installed the Citrix Web Client and ScrewDrivers client.
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Logging into the QDO environment
After you have run through and completed the setup, you can return to the login page:
http://yourcompanyname.asidatamyteonline.com
1. Click Login.
Please note: If you are having issues with the Log In button use the Alternate Log In button.
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This brings you to the login prompt.
2. At the login prompt, type in your Username and Password and click OK. Remember, you will
always type the full username, provided to you. Enter in your temporary password and select
OK.
3. The first time you log in, you will get a prompt to change your password as you are currently
set to a default password. Please change this password immediately, by clicking on OK.
4. Enter a new password using at least 8 characters (password must include at least 3 of the
following 4 options: lowercase letters, uppercase letters, numbers, or symbols). The
password is case sensitive. Then retype the same password and select OK.
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5. Click on OK if your password has been successfully changed. If the password change was not
successful, re-enter new password twice and select OK.
The first time you access your desktop or an application on your desktop, you may receive a
request asking to give permission to a remote application that is trying to access files on your
local computer.
6. Make sure ‘Read files only. No changes to files allowed.’ is deselected.
7. Select Do not ask me again for this site, as this will always allow you to access the C:\ drive of
the workstation you are working on. Then, click Yes.
Note: Failure to give permission denies you access to your C:\ drive.
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Welcome to your Hosted Switchboard!
The Switchboard contains a list of the applications available to you. Please note that the
applications that appear on your switchboard are specific to you and your company. Therefore,
they may be different than what is presented on our example. You may now begin working in
hosted environment.
To access your application, select your MPACT/DPACT application from the Switchboard list and
click Start. You may also double-click the application on the list to open.
Now you have access to your hosted software application!
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Workstation Requirements for the Hosted Environment Minimum PC (Windows) Requirements:
CPU: 500 MHZ or faster processor
RAM: 256 MB RAM or higher
Operating Systems: Windows 7 and higher
Mac OSX 10.6 and above
Disk Space: 50 MB of hard-disk storage space
Internet Browser: Internet Explorer 6.0 or later
Safari
ISP Service: Connectivity to an Internet Service Provider at a
minimum of 256kbps.
Note: The hosted offering is based on Public Internet access to a Class A data
center. Consequently, any connection to the Public Internet, whether it is DSL, Cable modem,
Frame, or Dial-up, all work. The forms of Internet access not currently supported are
wireless, satellite, and Dial-On-Demand ISDN, due to their variability in connection.