Aparri to Jolo

Philippines and the rest of ASEAN

ASEAN Community PillarsPillars Aims

ASEAN Political –Security

Community

ASEAN Socio-Cultural

Community

ASEAN Economic

Community

aim to ensure that countries in the region live at peace with one another and with the world in a just, democratic and harmonious environmentaims to contribute to realizing an ASEAN Community that is people-oriented and socially responsible with a view to achieving enduring solidarity and unity among the peoples and Member States of ASEAN• a single market and production base, • a highly competitive economic region, • a region of equitable economic

development, • a region fully integrated into the global

economy.

Free flow of Goods

Food & agricultural

security

Free flow of investment

Free flow of capital

Free flow of skilled labour

Integration of 12 Priority sectors

SINGLE MARKET AND PRODUCTION BASE

Free flow of services

Mutual Recognition Arrangements (MRAs)

MRAs Date

1. Engineering Services Dec 2005

2. Electronic and Electrical Equipment Preamble Dec 2005

3. Nursing Services Dec 2006

4. Architecture and Surveying Services Nov 2007

5. Dental Practitioners Aug 2008

6. Medical Practitioners Aug 2008

7. Accountancy Feb 2009

8. Tourism Nov 2012

PRC

TESDA

Common ASEAN Tourism Curriculum

http://www.tourismindustryboard.org/resources/compiled-reports/

Labor DivisionsHousekeeping

Tour Operations

Food ProductionF&B Service

Front Office Travel Services

Hotel Services Hotel Services (23 job titles)(23 job titles)

Front OfficeFront Office1.1.Front Office ManagerFront Office Manager2.2.Front Office SupervisorFront Office Supervisor3.3.ReceptionistReceptionist 4.4.Telephone OperatorTelephone Operator

5.5.Bell BoyBell Boy

Food ProductionFood Production1.1.Executive ChefExecutive Chef2.2.Demi ChefDemi Chef3.3.Commis ChefCommis Chef4.4.Chef de PartieChef de Partie5.5.Commis PastryCommis Pastry6.6.BakerBaker7.7.ButcherButcher

Housekeeping 1.Executive Housekeeper2.Laundry Manager3.Floor Supervisor4.Room Attendant5.Public Area Cleaner

F&B Services1.F&B Director2.F&B Outlet Manager3.Headwaiter4.Bartender5.Waiter

Travel Services Travel Services (9 job titles)(9 job titles)

Travel AgenciesTravel Agencies

1.1.General ManagerGeneral Manager2.2.Assistant General ManagerAssistant General Manager3.3.Senior Travel ConsultantSenior Travel Consultant 4.4.Travel ConsultantTravel Consultant

Tour OperatorTour Operator1.1.Product ManagerProduct Manager2.2.Sales and Marketing ManagerSales and Marketing Manager3.3.Credit ManagerCredit Manager4.4.Ticketing ManagerTicketing Manager5.5.Tour ManagerTour Manager

Sample QualificationsHousekeeping

Tour Operations

Food Production

F&B Service

Front Office Travel Services

Packaging a ASEAN Qualification

• Core and Generic Competencies– required

• Functional Competencies– Flexible, based on institutional, industry and

individual requirements– Minimum number of competencies only– Can come from several clusters

Competency & Labor Division Listing

• 2 primary and 6 secondary labor divisions• 32 job titles• 52 qualifications - Certificate II, III, IV, Diploma,

Advanced Diploma• 242 competency – from ASEAN Common

Competency Standards for Tourism Professionals (ACCSTP)

CATC & ACCSTP5 levels of Qualifications & Level Indicators

Framework Level Level Indicator

Level 5 – Advanced Diploma

Sophisticated, broad and specialised competence with senior management skills

Level 4 – Diploma Specialised competence with managerial skills

Level 3 – Certificate IV Greater technical competence with supervisory skills

Level 2 – Certificate III Broad range of skills in more varied context and team leader responsibilities

Level 1 – Certificate II Basic, routine skills in a defined context

Certificate

II Certificate

III Certificate

IV Diploma Advanced Diploma

Sub-Total

Food & Beverage 2 2 3 1 1 9

Food Production 2 3 3 1 1 10

Front Office 1 1 1 1 1 5

Housekeeping 1 1 1 1 1 5 Tour

Operation (Management)

2 3 4 2 1 12

Travel Agencies 3 3 3 1 1 11

TOTAL 11 13 15 7 6 52

ASEAN Qualifications

TESDATourism Qualifications

National Certificate

II

NationalCertificate

III

National Certificate

IVSub-Total

Food & Beverage 1 1 1 3Cookery/Commercial Cooking 1 1 1 3Bread and Pastry Production 1 1Bartending 1 1Barista 1 1Attractions and Theme Parks 1 1Events Management Services 1 1Front Office 1 1Housekeeping 1 1 1 3Local Guiding Services 1 1Tourism Promotion Services 1 1Travel Services 1 1

TOTAL 11 4 3 18

ASEAN Common Competency Standards for Tourism Professionals

ACCSTP

Comparison Between ASEAN & TESDA Qualifications

CATC/ACCSTP TESDA TR

No. of qualifications

competencies

Competency standards

52 18

• Basic• Common • Core

• Core and Generic• Functional

• Institution• Industry• Government - PH

• Institution• Industry• Government – PH• Region - ASEAN

Competency Clusters1. Common core2. Restaurant Services3. English Language

Proficiency4. Management &

Leadership5. Travel Agency – ticketing6. Commercial Cookery7. Hotel Front Office8. Tour Guide Services

9. Housekeeping10.Patisserie11.Security Services 12.Food and Beverage

Service13.General Administration14.Financial Administration15.Human Resource

Development16.Resource Management

Go to: http://www.waseantourism.com/

Press “here”

“guest1”

Presentation Slides

Trainee Manual

Trainer Guide

Assessor’s Manual

Toolbox 145 out of 242 competencies have

been completed

Assessor Manual– Oral Questions– Written Questions with

Model Answers– Third Party Statement– Observation Checklist– Competency Recording

Sheet.

Powerpoint Presentation• PowerPoint

Presentation• Instructions for

Trainers for Using PowerPoint

Trainer Guide– Training PowerPoint

slides– Trainer notes– Recommended training

equipment.

Trainee Manual• Glossary of terms &

acronyms• Trainee notes/training

content• Work Projects• Summaries• Evaluation Sheet• Recommended

reading materials.

USING THE CATC AND ACCSTP TOOLBOX

How to use? – Training and education providers

• Conduct tracer study• Get inputs from industry advisory board.• Choose the qualification• Download the appropriate competencies• Review the materials• Undertake a curriculum mapping• “enrich” the materials with additional information• Prepare the final materials

Curriculum Mapping• Compare curriculum

– CHED compliant – PSGs in CMO– ASEAN qualifications – CATC, ACCSTP– TESDA qualifications – TRs, CBLM

• Choose common competencies shared by all agencies

Curriculum Mapping

• Add “unique” competencies that will create a “competitive edge,” or “niche”

• Finalize curriculum• Add assessment and certification as part of

your validation

Curriculum Mapping - CHED

Surveys

• Academe: https://docs.google.com/forms/d/1zRVbjM_XE5lXByEqgOVbExj4SVMpScZSw90JeNihz8E/viewform?usp=send_form

• Student https://docs.google.com/forms/d/1i4guI6GyFvbG2RdBjaL47gZ_erXEVEXW3eSR5YOb6A0/viewform?usp=send_form

• Industry: https://docs.google.com/forms/d/1_3ve2yAi6dZPK63-BqbNCdnnAvI4eSgqfyH9pqbNwe0/viewform?usp=send_form

Curriculum Mapping - Industry, Faculty, Students