Arizona  Relay  Conference  Cap1oning  

(RCC)  

Arizona  Relay  Conference  Cap1oning  (RCC)  Relay-time captioning allows deaf and hard-of-hearing individuals to actively participate.  

Arizona  Relay  Conference  Cap1oning  (RCC)  

Arizona  Relay  Conference  Cap1oning  (RCC)  

Arizona  Relay  Conference  Cap1oning  (RCC)    

What  are  the  technical  requirements  for  RCC?  •  Internet  Explorer  6.0  and  above,  Chrome,  Firefox  or  Safari  •  JaveScript  and  cookies  enabled  in  the  browser  •  MS  Windows  ME,  NT,  2000,  XP,  Vista,  Windows  7  /  8  or  Mac  

OSX  •  800x600  screen  resoluPon,  1024x768  or  higher  

recommended  •  A  high-­‐speed  internet  connecPon  is  NOT  required  •  No  need  to  download  /  install  soVware  

Arizona  Relay  Conference  Cap1oning  (RCC)  

www.arizonarcc.com    

Please  provide  at  least  48  hours  no1ce  (2  working  days)  for  any  conference  call  that  you  need  cap1oned  to  guarantee  coverage.    

Arizona  Relay  Conference  Cap1oning  (RCC)  

Arizona  Relay  Conference  Cap1oning  (RCC)  

Fill  out  required  informaPon  on  the  online  form  including:  •  Contact  and  event  informaPon  •  Teleconference  call  number  and  

access  code  •  Date  /  Time  of  event  •  Provide  specific  informaPon  (i.e.  

proper  name,  call  agenda,  speaker  or  PowerPoint  notes,  etc.)  in  order  to  receive  capPon  accuracy.  

•  Make  an  appointment  at  least  48  hours  in  advance  to  guarantee  the  service.    

Arizona  Relay  Conference  Cap1oning  (RCC)  

Arizona  Relay  Conference  Cap1oning  (RCC)  

Scheduling  Support  §  E-­‐mail  cc@capPonedtext.com  §  Call  1-­‐800-­‐590-­‐4197  §  24  hours  a  day/  7  days  a  week  §  Visit  arizonarcc.com  §  Technical  support  contact  informaPon  §  Is  available.  

Arizona  Relay  Mobile  Conference  Cap1oning  (RCC)  

Visit  hap://mobilercc.sprintrelay.com  and  enter  your  name  (used  for  idenPficaPon  purposes  only)  as  well  as  your  Event  ID.  The  Event  ID  is  the  confirmaPon  number  you  receive  when  ordering  our  real-­‐Pme  services.  

Arizona  Relay  Conference  Cap1oning  (RCC)  

Now  we  will  see  a  demo  using  the  www.arizonarcc.org  website.    

AZRelay.org  

QuesPons?