BEST PRACTICES FOR MIGRATING TO OFFICE 365Arfan SharifDell SoftwareSystems Consultant

AGENDA

Key challenges Common migration mistakes Top five best practices Overview of Dell Software solutions for Office 365 migration Q&A

OFFICE 365 MIGRATION CHALLENGES

Risk of business disruption

#1 concern: data loss and downtime. This can: • Disrupt user

productivity• Halt business workflow• Swamp help deskIf something goes wrong, IT is blamed

Pressure to meet deadlines • Maintenance renewal• End of support• Complete acquisitionNative or manual methods won’t cut it

Tight timelines

Migrations require considerable expertise and resources• Needs to stay on budget• Most customers lack

internal expertise

Limited budget & resources

Migrations involve a lot of moving parts• Native tools involve a

manual process• Custom scripting is

time-consuming and error prone

Project complexity

$

FIVE COMMON MIGRATION MISTAKES

Poor planning

Limited visibility

Security & compliance risks abound

Ignoring AD sprawl

Moving to O365 requires a streamlined AD

No coexistence strategy

Inadequate recovery planning

No vision for managing new environment

BEST PRACTICES FOR MIGRATING TO OFFICE 365

1. Evaluate your existing environment2. Optimize your Active Directory3. Plan for coexistence4. Implement and test your recovery solution5. Choose the right migration partner

1) EVALUATE YOUR EXISTING ENVIRONMENT How many users and mailboxes will be involved in the

migration? What components and critical features must be preserved? What apps and business processes rely on the message

environment? Are there any critical timing considerations for the

organization or a particular department? Will the organization move everyone or just part of the

company? How do you plan to effectively manage your new

environment?

2) OPTIMISE ACTIVE DIRECTORY

A migration to Office 365 means a migration to Azure AD On-prem AD customers will synchronize to Azure AD It’s important to not drag your junk with you Azure AD’s security model is different than AD—need to mesh

the two!

WHAT DOES IT MEAN TO OPTIMIZE AD?

Normalize AD

Domains

Clean-up OU

Structure & Objects

Improve Security

Solid Provisioning /

De-Provisioning

3) PLAN FOR COEXISTENCEWHY DOES COEXISTENCE MATTER?1 Limited or inaccurate

directory updates

2Lack of free/busy information between systems

3 Inability to reschedule meetings

4 Improper handling of meeting cancelations

5 Improper processing of custom recurring meetings

6 Incomplete processing of assigned tasks

7Difficulty scheduling resources and conflicts between systems

8 Severed application workflow

These pitfalls =

inefficiency, user

disruption and $$$

4) IMPLEMENT AND TEST YOUR RECOVERY SOLUTION

Select a solution to restore and recover data

Create a virtual mirror of your production environment

Plan to respond quickly to e-Discovery requests

Test solution in advance to ensure future success

5) CHOOSE THE RIGHT MIGRATION PARTNER• Do you have any concerns about project success?• Do you have a large or complex environment?• Does your organization have the expertise in-house to complete the migration

without downtime or data loss?• Are you on a tight timeline?

• Reduce labor costs and the amount of internal resources used to complete the migration project

• Be an advisor and problem-solver when issues arise during the migration• Add expertise with knowledge from previous customers• Manage a migration from the beginning to end (helping prepare and design

your target environment)

What value can a migration partner add?

DELL SOFTWARE MIGRATION METHODOLOGY• 59M mailboxes migrated is DOUBLE our competition• 72M AD accounts migrated• 24x7, award-winning global support

Validation

Customer success

• Cut migration time by 83% (4 yrs 8 mos)• 50% reduction in IT migration support staff• Consolidated 27 AD forests for 10k users in 8 months

WHY DELL FOR OFFICE 365 MIGRATION? Deliver a ZeroIMPACT Migration with Dell Software + our world-class services and/or experienced Partners Migration differentiators End-to-End services differentiators

Pre-migration readiness• In-depth assessment• AD modernization and remediationMigration & coexistence• Directory & free/busy coexistence• Complex Exchange consolidations• Public Folders and .PSTs• 3rd-party email archives (Enterprise Vault, SourceOne)• On-prem SharePoint• Notes applications• Jive/Yammer migration• Tenant to Tenant Migrations

• Testing

• Network assessment and remediation

• Any changes to on-premises infrastructure

• Project management

• End user communication and training

• Post-migration support & remediation

• AND MUCH, MUCH, MUCH MORE!

Dell UC Analytics Assess, clean up and plan for the optimal future environment

Pre-

mig

ratio

n

Post

-mig

ratio

nExchange pre-migration insight reports (35 total)Inventory mailboxes

User mailbox details Top senders and recipients Mailbox delegates and

permissionsClean-up and archive

data Inactive mailboxes Groups details and activity

Get workforce activity insights

Provide usage reportingMulti-platform support

Office 365 Exchange Lync/Skype for Business Cisco Unified

Communications Manager

UC ANALYTICS: MAILBOX INVENTORY

MIGRATION MANAGER FOR EXCHANGE

MIGRATION MANAGER FOR EMAIL ARCHIVES

MIGRATION MANAGER FOR PSTS

MIGRATOR FOR NOTES TO EXCHANGE

COEXISTENCE MANAGER FOR NOTES

MIGRATOR FOR NOTES TO SHAREPOINT

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