Post on 11-Jan-2016
AREA AND DIVISION GOVERNORTRAINING
206BP
1
District GovernorAs the district governor, you have the responsibility of directly overseeing and managing the district’s day to day operations, finances, and human resources. As the district governor, you must empower your district leadership teams to work together to fulfill the district mission, while simultaneously supporting each officer in his or her development as a leader.
Lt. Governor Education and TrainingAs the lt. governor education and training, you are responsible for all aspects of education and training within the district. This includes supporting quality club programming efforts, promoting the Distinguished Club Program, coordinating the training efforts of the district, and planning and executing the district conference.
District Officers
2
Lt. Governor MarketingAs the lt. governor marketing, you are tasked with the responsibility of all aspects of marketing, club building, and member and club retention efforts within the district. This includes defining an overall marketing strategy for the district, developing outreach and retention efforts with existing community andcorporate clubs, and penetrating new markets.
Public Relations OfficerAs the public relations officer (PRO), you are responsible for coordinating publicity efforts in the district. By establishing and maintaining lines of communication between the district and its members, as well asbetween the district and the public, you work to increase awareness of Toastmasters through all available media.
3
TreasurerAs the district treasurer, you are tasked with the fiscal oversight and management of the district. The district treasurer works closely with the district governor and lt. governors to ensure that the district is making cost effective decisions, within policy, that result in effective fiscal management.
SecretaryAs the district secretary, you are responsible for maintaining the historical records of the district, recording and distributing meeting minutes, and otherwise maintaining accurate, timely records of district business
4
Division GovernorAs division governor, your job is to lead and support the division through the supervision and support of the area governors. For the division to be successful and implement the district goals, you must work closely with your team of area governors
Area GovernorAs area governor, you serve as the direct liaison between the district and the clubs. One way that you serve clubs is through the area club visits conducted at least twice a year. These visits are crucial to understanding how clubs are fulfilling member needs, and how the district is successful in supporting andmeeting the needs of each club.
5
6
Five Principles of Motivation
Understanding motivationFocusing on valueClarifying expectationsRecognizing your teamLeading by example
107
Team Conflict Resolution
Talk in private.
Share responsibility and agree to resolve issues.
Present viewpoint in unemotional way.
Determine points of agreement and disagreement.
Decide how to proceed on disagreements.
Summarize discussion in writing and move forward.
118
Member Experience
Quality club environments lead to membership retention
Great meetings make clubs successful Quality club meetings are well planned, well attended,
organized, and fun Members improve their communication and
leadership skills Quality clubs give members an opportunity to learn
and grow
49
Membership, Education, and Leadership
Membership How do clubs attract and retain members?
The Toastmasters education program How can the club help its members meet their
personal and professional education goals?
Club leadership How do club officers affect club quality and the
member experience?
510
Club Visits
Foster club quality by visiting clubs Answer questions and offer club support Area Governor’s Club Visit Report
(Item 1471) is a tool to help area governors during club visits
711
Trust
Build trust with clubs before and during club visits Building trust results in
• Clubs giving honest information• Clubs being receptive to feedback• Clubs see area governor as a resource
812
First Club Visit
Observations What to look for on your first club visit
• What first impression does the club make?• How does the club orient new members?• What’s the atmosphere of the meetings?• How are meetings organized?• How many members does the club have?• How does the club recognize achievement?
913
First Club Visit
Distinguished Club Goals How to help clubs become distinguished
• Discuss club DCP progress• Review Club Success Plan• Remind club of deadlines• Ask about club successes• Ask about club goal challenges
1014
First Club Visit
Discussion How to become the club’s trusted resource
• Ask questions about information gathered and observations
• Encourage club members to ask questions• Ascertain unvoiced concerns• Offer practical solutions to challenges• Set up follow-up communications with club officers• Use the Area Governor’s Club Visit Report
1115
After the First Visit
After the first visit Submit Area Governor’s Club Visit Report Review and discuss club with the division
governor Contact club president to:
• Share observations• Congratulate club on their successes• Identify how the district can support the club
1216
Second Club Visit
Observations What to look for on the second club visit
• What are the similarities or differences from first visit?• Which issues are unresolved from the first visit?• Which suggestions have been implemented?• How is the club progressing in the DCP?• Acknowledge accomplishments
1317
Toastmasters Mission
Toastmasters International is the leading movement devoted to making effective oral communication a worldwide reality.
Through its member clubs, Toastmasters International helps men and women learn the arts of speaking, listening, and thinking – vital skills that promote self-actualization, enhance leadership potential, foster human understanding, and contribute to the betterment of mankind.
It is basic to this mission that Toastmasters International continually expand its worldwide network of member clubs, thereby offering ever-greater numbers of people the opportunity to benefit from its program.
318
District Mission
The mission of this district is to enhance the quality and performance and extend the network of the member clubs of Toastmasters International within the boundaries of this district, thereby offering greater numbers of people the opportunity to benefit from the Toastmasters educational program by:
Focusing on the critical success factors as specified by the district educational and membership goals
Ensuring that each club effectively fulfills its responsibilities to its individual members
Providing effective training and leadership-development opportunities for club and district officers
419
Club Builders
All Toastmasters expand the network of clubs, areas, and divisions.
Area and division governors serve as liaisons between districts and clubs.
Area and division governors work with sponsors and mentors.
Area and division governors fulfill duties that support club-building.
620
CLUB BUILDERS RESPONSIBILITIES GAME
Club-building Responsibilities1. Serve as contact for demonstration meetings
and pre-charter information meetings
2. Generate interest and recruit members in new clubs
3. Show new clubs how to hold meetings and elect officers
4. Submit charter paperwork, fees, and dues to World Headquarters
5. Plan charter presentation meetings
DISTRICTGOVERNOR
LT GOVERNORMARKETING
CLUBSPONSOR
CLUBMENTORDCBA
7a
21
CLUB BUILDERS RESPONSIBILITIES GAME
Club-building Responsibilities1. Recruit, train, and supervise club-building team
members, club sponsors, and club mentors
2. Receive leads from district governor and World Headquarters
3. Assist with prospect visits
4. Help plan demonstration meetings
5. Attend demonstration meetings and pre-charter information meetings
DISTRICTGOVERNOR
LT GOVERNORMARKETING
CLUBSPONSOR
CLUBMENTORDCBA
8a
22
CLUB BUILDERS RESPONSIBILITIES GAME
Club-building Responsibilities1. Receive leads from World Headquarters
2. Confirms alignment of new clubs
DISTRICTGOVERNOR
LT GOVERNORMARKETING
CLUBSPONSOR
CLUBMENTORDCBA
9a
23
CLUB BUILDERS RESPONSIBILITIES GAME
Club-building Responsibilities1. Guide clubs through first six to 12 months
2. Ensure club officers understand duties and how to perform them
3. Familiarize club officers with Toastmasters education program
4. Familiarize club officers with Distinguished Club Program
DISTRICTGOVERNOR
LT GOVERNORMARKETING
CLUBSPONSOR
CLUBMENTORDCBA
10a
24
Club-building Cycle
16
Club-building Cycle
Identify leads and prospects
Contact and
qualify
Present
Address questions
and concerns
Charter
Follow up
25
Identify Leads and Prospects
Leads can come from World Headquarters Current members Neighbors Coworkers Many other places
Assess existing clubs to identify opportunities for new clubs
Target opportunities Communities over 10,000 people Corporations over 150 people
1726
Contact and Qualify
Follow up leads when requested Understand business and needs of
each lead Contact lead promptly To qualify the lead
Identify the decision maker Explain how Toastmasters can help their
corporation Ask questions, listen to their needs,
offer solutions1827
Present
Conduct a demonstration meetingDemonstration meeting resources
Demonstration meeting team How to Build a Toastmasters Club (Item 121) E-learning session Successful Demonstration
Meetings Promotional material
1928
Address Questions and Concerns
Address questions and concerns Ask for opportunity to establish a
new club
2029
Charter
How to Build a Toastmasters Club (Item 121)
Club sponsor responsibilities Build membership to 20 Submit Application to Organize a Toastmasters
Club and charter fee Assist club in electing officers, adopting a club
constitution, and submitting charter forms Schedule charter presentation meeting
Club mentors guide for six to 12 months
2130
Follow Up
Club mentor responsibilities Ensure officers understand duties Maintain membership strength Explain Toastmasters education program
and DCPCycle begins again
2231
Type of Speech Contests
International Evaluation Humorous Table Topics™
Tall Tales Taped (for members of
undistricted clubs and for provisional districts)
332
What should the contest chair order for all contest speakers?
What should the contest chair order for contest winners?
From where should the contest chair order these items?
6
Checklist Game
33
May clubs, areas, divisions, or districts produce awards for contestants and winners?
7
Checklist Game
34
When should the contest chair notify contestants of the time and place of the contest and pre-contest briefing?
8
Checklist Game
35
Where should the chief judge tell the contest judges to sit?
Why should the contest judges sit there?
9
Checklist Game
36
What does the chief judge give to the contest chair during the contest?
10
Checklist Game
37
What two events must a contestant attend before the contest?
11
Checklist Game
38
Speech Contest Judges
Chief judge Selects fair and impartial judges Trains contest officials Prepares contest officials for the role
• How to use Judge’s Guide and Ballot (Item 1172)• How to choose a winner without evaluating
speakers
1239
Speech Contest Rules
Speech Contest Rulebook (Item 1171) The ultimate resource for contest issues
Questions can be directed to World Headquarters Email speechcontests@toastmasters.org Phone 949-858-8255
1340
3
Moments of Truth
First Impressions Membership Orientation Fellowship, Variety, and Communication Program Planning and Meeting
Organization Membership Strength Achievement Recognition
41
Qualifying Requirements
4
Distinguished Club Program Membership of 20 or a net growth of at least
five new members as of June 30
42
Membership Net Growth Definition
5
Membership net growth occurs when the total number of club members at year-end (June 30) exceeds the base amount.
43
6
Membership Base Definition
The membership base amount refers to the number, on July 1, of club members (renewing, new, charter, dual, and reinstated) who paid April dues.
44
10 DCP Goals
7
Two CCs Two more CCs One ACB, ACS, or ACG One more ACB, ACS, or ACG One CL, ALB, ALS, or DTM One more CL, ALB, ALS, or DTM Four new members Four more new members Minimum of four club officers trained during each of
two training periods One membership dues-renewal report and one club
officer list submitted on time
45
Distinguished Club Program
8
Distinguished, Select Distinguished, President’s Distinguished
46
Club Timeline
947
Club Timeline
1048
Club Timeline
1149
12
Qualifying Requirements
Distinguished Area Program No net club loss Submit the Area Governor’s Club Visit Report
for 75% of club base• First round visits by November 30th
• Second round visits by May 31st
50
13
Net Club Loss Definition
Net club loss occurs when the total number of clubs at year-end (June 30) falls below the base amount.
51
14
Area Governor’s Club Visit Report
52
Area’s Club Base Definition
The area’s club base is the number of paid clubs assigned to the area as of July 1.
Clubs are considered to be paid when they have submitted a complete April dues-renewal report. These and new clubs chartered between April
1 and June 30 are counted in the club base.
1553
Distinguished Area Program
16
Distinguished, Select Distinguished, President’s Distinguished
54
17
Qualifying Requirements
Distinguished Division Program No net club loss
55
18
Net Club Loss Definition
Net club loss occurs when the total number of clubs at year-end (June 30) falls below the base amount.
56
Division’s Club Base Definition
The division’s club base is the number of paid clubs assigned to the division as of July 1.
Clubs are considered to be paid when they have submitted a complete April dues-renewal report. These and new clubs chartered between April 1
and June 30 are counted in the club base.
1957
Distinguished Division Program
20
Distinguished, Select Distinguished, President’s Distinguished
58
Club Success Plan
21
www.toastmasters.org/1111_dcpDistinguished Club Program and Club Success Plan (Item 1111)
59
Area and Division Success Plans
22
www.toastmasters.org/recognitionmanualToastmasters International District Recognition Program (Item 1490) 60
Stretch and Additional Goals
Many districts encourage area and division governors to stretch the goals outlined in the Distinguished Area and Division programs or accomplish additional goals.
2361
Review
24
Describe how Moments of Truth leads to club quality
Define roles of area and division governors Describe the Distinguished Club Program Identify goals of Distinguished Area and
Division programs Describe importance of club, area, and division
success plans Identify District Recognition Program and
Distinguished Club Program resources62
Conclusion: Closing Remarks
The DCP is the foundation of the District Recognition Program.
The Distinguished Area, Division, and District programs align with the DCP.
Area and division governors should be aware of club goals.
Completing success plans helps clubs, areas, and divisions stay on track.
There are resources available for tracking Distinguished goal progress.
2563