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SUPPLIER QUALITY MANAGEMENT
BMW GROUP
M-DIVISION I 20.11.2018
BMW GROUP SUPPLIER QUALITY MANAGEMENT
SMMT AUTOMOTIVE QUALITY MANAGEMENTSYSTEMS CONFERENCE
20TH NOVEMBER 2018
NEC BIRMINGHAM, UK
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Parts Quality Commodity Manager - leading a team responsible for MINI, BMW & Rolls Royce suppliers based in the UK & Europe (position held since 01/2016).
Studied Mechanical Engineering at Oxford Brookes University - BEng (Hons) degree.
20 years within the Automotive Manufacturing Industry.
15 years experience in Supplier Quality Management at BMW Group; Responsible for industrialisation of suppliers for 2nd and 3rd generation MINI product lines, supplying production plants in the UK (Plant Oxford), Austria (Magna Graz) and Netherlands (NedCar).
Collaboration with suppliers, who add significant value to the overall product, is of priority importace. It is not possible to successfully launch vehicle products, resolve problems and maintain levels of high quality without a very positive working relationship.
Co-operation with SMMT-IF; active member of the Automotive Council Supply Chain Group: Develop competitiveness/capability work-stream & Quality-Network.
TOM GRANTHAM - BIO
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1. Structure of BMW Purchasing and Supplier Network (M-Division)
2. Introduction into BMW Parts Quality Management (QMT)
3. Relevant Processes and Quality Requirements for BMW Suppliers
4. IT Application Enablers in the BMW Partner Portal
5. Quality Expectations BMW Places on its Suppliers
PRESENTATION OVERVIEW
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STRUCTURE OF BMW PURCHASING AND SUPPLIER NETWORK (M-DIVISION).
M-Division, 20.11.2018
01
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M-DIVISION: PURCHASING, QMT AND COMPONENT PRODUCTION AS THE
COMMON BASIS FOR A SUPPLY CHAIN AT BMW THAT IS FIT FOR THE FUTURE.
M-Division, 20.11.2018
QUALITYas an integral part of the supplier selection process.
SKILLSSupplier Qualification, Industrialization and Technology Development / Technology Transfer
MUTUAL TRANSFER of best practice approaches. (Cost and quality).
Production and purchasing of components in one main department as success factor forImplementation EL / FL changes.
M
1,800 Suppliers
80% Value addition
2.050Employees
1.450Employees
4.500 1st-tierSupplierlocations
9.000Employees
31 Mio. Parts per day
6 Locations
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02INTRODUCTION INTO BMW PARTS QUALITY MANAGEMENT (QMT).
M-Division, 20.11.2018
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WORLDWIDE RESPONSIBILITY FOR QMT PERFORMANCE.
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I A GK
SPECIALIST PROCESSES, PROJECTSVALUE STREAM MANAGEMENT, TOOL MANAGEMENT
SPECIALIST PROCESSES, PROJECTSVALUE STREAM MANAGEMENT, TOOL MANAGEMENT
BACKDESK
D
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QUALITY NETWORK: ROLE QMT IN THE PLANTS.
M-Division, 20.11.2018
- Control and management of rework and sorting of components in series production
- Drives the troubleshooting process in ‘order to delivery’
- Handling of complaints
- Request 8D reports & check evaluation quality
- Monitoring of supplier performance
- Escalation of QMT topics directly to the suppliers in close cooperation with M-KIAGD
SENSORS
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QUALITY NETWORK: ROLE OF THE M-KIDAG QMT.
M-Division, 20.11.2018
QMT M-KIAGD: Quality in the commodities
- Overall responsibility regarding purchased part quality
- Scope includes all production plants
- All product lines / vehicle projects
- Total product life cycle from concept to EOP (End of Production)
- Supplier management in partnership with purchasing
- Maturity level management for product launches
- Industrialisation planning and monitoring
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03RELEVANT PROCESSES AND QUALITY REQUIREMENTS FOR BMW SUPPLIERS.
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QMT PROCESS MAP.
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4 653210
< Maturity Level Management >
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QMT BUILD PHASE REQUIREMENTS – ABC FLYER.
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MATURITY LEVEL MANAGEMENT.
THE MATURITY EXPECTATIONS BEHIND THE INDIVIDUAL MATURITY LEVELS BUILD UPON EACH OTHER.
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MATURITY LEVEL MANAGEMENT 4 (ML4).
MEASUREMENT PLANNING.
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MATURITY LEVEL MANAGEMENT 5 (ML5).
PROCESS SERIES.
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5
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MATURITY LEVEL MANAGEMENT 5 TO 6 (ML5-6).
SAMPLE INSPECTION.
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QUALITY ASSURANCE IN SERIES PRODUCTION.
REQUALIFICATION.
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04IT APPLICATION ENABLERS IN THE BMW PARTNER PORTAL.
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IT APPLICATIONS ENABLING THE QMT PROCESSES.
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BMW b2b-portal
TEREG
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LPKM
SUPPLIER PERFORMANCE AND COMPETENCE MANAGEMENT.
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IPQ
INTEGRATED PARTS QUALITY.
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TQP
PARTS QUALITY IN SERIES PRODUCTION.
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SWS
SUPPLIER WARRANTY STATUS.
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05QUALITY EXPECTATIONS BMW PLACES ON ITS SUPPLIERS.
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QUALITY EXPECTATIONS.
M-Division, 20.11.2018
• Customer-orientation: The valid versions of relevant customer requirements are available at the supplier site, and anchored in the management system.
• Development of a Zero Defect Production System: Strict application of proactive tools (such as FMEA) culminates in the development of capable processes and the anchoring of critical attributes in the production control plan.
• Functioning Q Control loops: Defect sources are permanently eliminated as a result of effective corrective action measures.
• Quality management system: Effective QM systems are anchored throughout the entire n-tier supply chain.
• Responsibility for supervision and management assessment: Senior management is aligned to customer feedback in the form of essential KPIs (e.g., Rework, PPM, 8D, escalation levels).
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THANK YOU FOR YOUR ATTENTION.
ANY QUESTIONS?
M-Division, 20.11.2018
BMW GroupThomas GranthamPurchasing and Supplier Network MI-30-OQMT Commodity Manager, Interior & Digital
Mail: tom.grantham@bmwgroup.comWeb: http://www.bmwgroup.com