عنوان الورقة العلمية Apply IOSA program in airlines companies

اسم مقدم البحثصالح الدين العربي شالبي

ليبيا-طرابلس –2016مؤتمر الجودة 1

اجملموعة الليبية للجودة والتميزLibyan Group For Quality & Excellence

Presentation contents

1- Introduction to Aviation Industry

2 - IOSA Standards

3-IOSA Documentation

4-:Enhanced IOSA

2

1- Introduction to Aviation Industry

3

Aviation Elements

Regulatory Agencies

Technology, Procedures,

Practices

Commercial & noncommercial

Operators

Manufacturers

Aviation Main

concerned

4

Safety

SecurityServices

5

Characteristics of Aviation Industry

Highly regulated and

controlled

High fixed cost

Low portability

World competition

High risk

Very sensitive to the

environmental changes

6

2 - IOSA Standards

IATA (International Air Transport Association) is an international organization that supports global commerce related to the aviation industry.

Founded in 1945, has 240 member airlines representing 84% of the world air traffic

IATA

Operational

Safety

Audit

I

O

S

A

Why IATA Lunched IOSA Program?

No Audit sharing

Multiple AuditAudit Sharing

One audit per Airline

9

IOSA Objectives

1. To provide a standardized audit program based on internationally recognized standards.

2. To reduce the number of audits in the industry

3. To improve operational safety

10

IOSA Relationships

11

IOSA

System

IOC

Endorsed Training Organization

(ETO)

Airline

Audit Organization

(AO)

IOSA Program – History

2001 IOSA Program development was initiated

2003 first IOSA Audit conducted in July

2010 include all ICAO’S SMS

2015 Enhanced IOSA

12

IOSA Scope

13

1-ORG

2-FLT

3-CAB

4-DSP

Organization & Management System

Flight Operations

Cabin Operations

Operational Control and Flight Dispatch

14

5-MINT

6-GRH

7-CGO

8-SEC

Aircraft Engineering & Maintenance

Ground Handling Operations

Cargo Operations

Security Management

IOSA Scope

IOSA Audit Process

15

Pre-Audit•Conducted by IOSA internal

auditors

CR • 2 Weeks before audit

On-Sight

Audit

•Renewal registration

•conducted by AO

•5 days

CAR One month

Registration •24 months

Accidents Update: As at 30 Apr 201016

Issued 1 September 2009Accidents Update: As at 31 August 200916

North America

41

Latin America & the Caribbean

45

Europe

144

CIS

25

Middle East & North Africa

36

Africa

25

Asia-Pacific

44

China & North Asia

26

Statistics - IOSA Registered Airlines

17

Accident Statistics – World Carriers

30 June 2013

3- IOSA Documentation

18

IOSA Documentation System

IOSA Standards Manual

ISM

IOSA Program Manual

IPM

IOSA Audit Handbook

IAH

IATA Reference Manual

IRM

19

IOSA Program Manual (IPM)

Contains the standards upon which the IOSA Program is based :

AO Accreditation IOSA Registration Auditor Qualifications Auditor Training Audit Program Data Management Audit Sharing IATA Program Administration Dispute Resolution ETO Accreditation Audience: IATA, AO, Auditee Airlines

20

IOSA Standards Manual (ISM)

Part 1 :

IOSA Standards and Recommended practices (ISARPs)

Part 2 :

IOSA Guidance Material (IGM)

Audience : Airlines , Auditors

21

IOSA Auditor Handbook (IAH)

Specific Guidance for IOSA Auditors :

The IOSA Auditor

Auditor Training

Audit Preparation

Determining Conformity

Audit Follow-up

Checklist Usage

Line Flight & Simulator Observation

Audience : Auditors

22

• Increased reliability of QA Program.

• Improved auditing skills.

• Continuous conformity with ISARPs and ICAO SARPs.

23

4-Enhanced IOSA

Benefits for Operators