Appendix A - Service Blueprint

Appendix B - Service Map

REHAB TEAM

PATIENT

Doctor

Therapists

Social Worker

SMS

Support

3G

MobilePhone

MonthlyProgress Report

Sensors

Smartphone& Tablet

Computer:Web Portal

Data Center

Pebbo

face-to-face

RFID

Mail

SMS

3G

3G / Broadband

Computer:Web Portal

Peer

HOW DOES KÄNNA WORK?Total Offering