Resume of Anthony Langlois

Address:18/108OsborneParade,Warilla,NSW2528Mobile:0414401833

Email:anthony@antland.com.auCAREERSUMMARYIamacustomerfocused,resultsdrivenemployee,withbusinessdevelopment,specialtysales,marketingandfinancialmanagementexperienceoverthepast20yearsinavarietyofindustries.Presentingasuccessfulleadershipstylewithaprovenabilitytobuildstronginterdisciplinaryteams.KeyPerformanceIndicatorsareachievedthoughclearstrategydevelopmentanda"can-do",personableattitude.Provensuccessinbuildingbusinessesfromthegroundupaswellasadvancingprofitabilityforestablishedenterprise.Facilitationoftraininginavarietyofsubjectareasandsalesmanagementareareasofmyparticularexpertise.PROFESSIONALTRAININGANDDEVELOPMENT• CertificateIVinTrainingandAssessment(TAE40110includingTAELLN411) • DiplomaofBusiness-RealEstateManagement(AwardedwithDistinction) • RealEstateLicenseNumber974680• TradeCertificationFittingandMachining• WorkingwithChildrennumberAPP1229296• RemoteWildernessFirstAidCourseHLTAID005• WorkHealth&SafetyConstructionWhiteCard• CurrentlyStudyingaDiplomainCounsellingCHC51015

CAREERHISTORYTHEEXTINGUISHERGUY 2016-CurrentBusinessdevelopmentManagerManagethedaytodayrunningofalocalfireextinguishercompany.Implementingjobdescriptions,standardoperatingproceduresandKPI’sforstaffandcashflowprojections.Meetwithkeystakeholdersandgeneratenewbusinessleadsandrelationships.Achievements:• Standardizethestaff’sdailyroutineandworkflow.• Makecashflowandbusinessincomemoretransparentandtraceable.• Increasebusinessprofitsandstandardizecompanypricingandbillablehours.

OPTIMUMEXPERIENCESANDOUTDOORADVENTURES,FitzroyFalls 2015-2016CampDirectorandGroupLeader

Manageschoolgroup’sprogramfacilitationandarrangestaffmovements&deliveryofoutcomes.Meetandgreetschoolgroupsanddelivercompanygoals.Takegroupsonexpeditionintothebushandteachbushcraft,cookingandguidingtheirlearningoutcomes.Achievements:• Leadgroupstogainknowledgeandprogramoutcomes.• Doexpeditionsforupto5daysandteachstudentsselfsufficiency• Runprogramswithupto15stafftocompletegroupandschoolgoals.

ILLAWARRACATERINGEQUIPMENT,Wollongong 2015-2015ProjectsManager

Managingcurrentcaféandrestaurantfitouts.Includingdataentryandproductpricingandresearch.Coordinatingofstockpurchasinganddeliverydates,includingarrangingseparatetradespeopleandstaff.Achievements:• Coordinatingofmultipleprojectsandquotesatthesametimeandsuccessfullywining2majorschool

contracts.• Growingthealreadysuccessfulfamilyrunbusinessandsecuringfuturecontracts.• Trainingofstaffonthenewcloudbasedcomputer-schedulingprogram.

GLIMPSEPHOTOGRAPHYAUSTRALIA 2000-CurrentOwner/DirectorCapturingartthroughthelensofthecamera,providingclientswithprofessional‘PhotographyFromaDifferentPointofView’inallaspectsofcommercial,specialtyrealestatemarketing,fashion,portrait,andweddingimagery.Achievements:• Appliedstrongknowledgeofphotographictechniquesandequipment,lighting,compositionandphotoediting

skillstodevelopahigh-qualityanddesirablecreativeproduct• Tailoredphotographicpackages,innovativestylingandexceptionalcustomerserviceresultinginhighdemand

foravailablephotographicsessions

BEVANSREALESTATEKIAMA/GERRINGONG 2003-2013Owner/DirectorManagementandresponsibilityforallsalesandoperationalprocessesfortwoprofitablebranchesincludingoverseeingsales,staffmanagement,administrationandlegalrequirements,contracting,marketing,photographyandpropertymanagement.Achievements:• SuccessfullylaunchednewbranchinGerringongfollowingfromtheunprecedentedgrowthoftheKiama

branchandeffectivelyledleadershiptransition• GrewtheGerringongbranchfromanemptystorefronttothemostsuccessfulrealestateagencyintheregion• Recruitedanddevelopedahighperformingandloyalsalesandcustomerserviceteamofupto15staff,

providingsupervision,skillsdevelopment,salescoachingandperformancemanagement• Developedandimplementedtrainingprogramforstaff(basedonchangingbusinessneeds)toensurehighest

levelofskill,knowledgeandcustomerservicewasprovidedtoclientsatalltimes• DeliveredcoachingsessionsthatledtomeasurableKPIimprovementsandavisiblesalesincrease• Counseledandmentoredotherbranchmanagerswithinthefranchiseonsuccessfulbusinesspractice• Analysedmarkettrendsandhighlightedopportunitieswithinthecurrentcustomerbase,todevelopthelargest

propertymanagementdivisioninGerringong• Identifiedpotentialoftheholidayrentalmarketandimplementedstrategytosuccessfulsecureandmanage

largeandprofitablelistingbase• Effectivelycoordinatedpropertylistingsthroughplanningandpositioningtomaximiseclientsatisfactionand

profitability

RAINEANDHORNEREALESTATEKIAMA 1997-2003RealEstateAgent

Deliveryonhighlevelrealestatesalestargetsculminatinginthebranchconsistentlyachievingarankinginthetop10branchesintheentirefranchise.Successfullyactedasanintermediaryinnegotiationsbetweenbuyersandsellersofproperty,alsoprovidingadvicetoclientsonmarketconditions,prices,legalrequirementsandrelatedmattersincludingmarketing.Alsoundertooklistingmanagementanddisbursementresponsibilities.Achievements• ReceivedawardsforexcellencefromRaineandHorneAustraliaannually,asoneoftheirTop10salesperformersin

NewSouthWales• Recognisedashighestperformingagent(listandseller),convertinghighestlevelofbranchsalesandexcellingat

customersatisfaction• Proventrackrecordindevelopingstrong,authenticrelationshipsatalllevelswithclientsresultinginhighratesof

referralduetohigheststandardsofcustomerservice• Providedaccuratedeterminationsofmarketpricebasedonpropertycomparisonswithsimilarproperties• Promotedsalesofpropertiesthroughcarefullypreparedcopy,marketing,presentationadvice,advertisements,

openhouses,andparticipationinmultiplelistingservices• Accuratelyprepareddocumentsincludingrepresentationcontracts,purchaseagreements,closingstatements,

deedsandleases,oversawthesigningofdocumentsanddisbursementoffunds

KIAMAINDEPENDENT 1996-1997SalesManager-Advertising CoordinatedeffectiveproductmarketingandadvertisinginitiativesforboththeKiamaIndependentandtheLakeTimesAchievements• Ransuccessfulproductcampaigns,improvingsalesby30%,andsignificantlyexceedingbudgetexpectations• Increasedmarketsharebyintroducingnewmarketinginitiativesandpromotionalplanstoobtainnewclienteleand

regularlyreviewedcommercialtrendsandnichemarketstouncoverpotentialclients• Creativelydeliveredsalespresentationstonewandexistingcustomersresultinginhighbuyinfornewandexisting

advertisingprograms• Assistedclientstodesigndynamicadvertisingtomaximisetheirmarketingopportunities,increasingthelikelihood

ofsuccessincampaigns• Accuratelyprovidedestimatesofthecostsofadvertisingproductsorservices,optionsandsamples

COONEY'STAVERNWOLLOGONG 1995-2000AssistantManagerDeliveringhighqualitycustomerservice,andstaffmanagementinahighintensity,highvolumeenvironment.Responsibleforallaspectsoftheday-to-dayoperationoftheTavern,fromstaffmotivationtostockcontrol Achievements• Supportedstoremanagertoensurecompanyobjectivesandprofitabilitytargetswereachieved• Coordinatedstaffrostering,hiring,traininganddisciplinaryresponsibilities• Droverepeatbusinessthroughensuringsatisfiedcustomerexperiencesbyproactivelyrespondingtoguestneeds,

andsuccessfullynegotiatingconflictsituations• Providedcareful,cleanandsafebeveragepreparationandhandling,includingresponsibleserviceofalcohol• Experiencedinmultitasking,anddemonstratedpoiseand“cando”attitudewhenworkingunderpressure• Proficientlyhandledcash,creditanddebittransactions,includingaccuratelycompletingendofdayfinancial

reconciliation• Ensuredallhealthandsafetyrequirementsaremetandadheredto,includingdevelopingongoingtrainingto

maximiseeffectivenessandensurethesafetyofstaffandpatrons• Undertookstockmanagement-includingunpacking,processingandmovementofstock,ensuringrefillsare

actionedpromptlyandaccuratelyandinputtingtheinvoicesintothecomputerinventory• Appliedvisualmerchandisingandbrandstandardstoincreasesalesthroughstockplacement

POSITIONSANDEXPERIENCEPRIORTO1995(FullandPartTime)CUSTOMERSERVICE •TelstraFaultsandDifficulties •AccorPacific(NovotelLoyaltyCards)SALESASSISTANT •RogerDavid,Wollongong •TrampsFormalHire,Wollongong •HoundDog,Wollongong •MiamiSubsRestaurantsandBars,USA •TheRockFactory,Wollongong BARATTENDANT: •WindangBowlingClub,Windang •Cooney’sTavern,WollongongCAMPCOUNSELOR: •CampCounselor,USA APPRENTICEFITTERANDTURNER •Lysaght’sStainless,Wollongong PRODUCTIONMANAGER •McDonalds,AlbionParkandClontarfBeachQLD REFERENCESAVAILABLEUPONREQUEST