Anne Driscoll Presentation

Post on 01-Jul-2015

2.399 views 0 download

description

When Free Isn't Free Enough - Transitioning from Free to Freemium in the Consumer Space

Transcript of Anne Driscoll Presentation

“FREE OF FREEMIUM, THINGS ARE STARTING TO LOOK UP AT NING”

Taylor Bueley Forbes, August 20, 2010

Every group, business and organization needs a website.

Online users visit social networks in 2010

58%

2014201320122011201020092008

52%

58%

64% 65% 66%61%

42%

SOCIAL HAS GONE MAINSTREAM

Source: U.S. Social Network Users, eMarketer – April 2010

Every website will be social.

NING MAKES IT EASY TO BE SUCCESSFUL

• Creative freedom and control

• Seamless social integration

• Robust, scalable open platform

• Turn-key monetization solutions

• Powerful data and insights

• Complete privacy control

THE WORLD’S LARGEST PLATFORM TO CREATE CUSTOM, POWERFUL SOCIAL WEBSITES

NING IS THE HUB OF YOUR WEB AND SOCIAL ACTIVITY

THE DECISION

NING CUSTOMERS @ APRIL 2010

15,000

325K /1.1 million

80%

20%

PREMIUM

FREE (active/total)

TRAFFIC

DIFFERENT CUSTOMERS

…DIFFERENT NEEDS

<5% Conversion to PremiumLow Effective CPM

Leverage Advanced Features & Customization

FREE PREMIUM

OUR GOAL: Build the very best product for our customers and align our resources to support profitability.

ROLLOUT

3 NEW PLANS FOR DIFFERENT CUSTOMERS

14

NEWS AND ANNOUNCEMENTS

April2010

August2010

End to free networksApril 15, 2010

Pearson PartnershipJune 24, 2010

New Revenue ChannelsJune 16, 2010

Announce Plans & Education SponsorshipMay 4, 2010

Mini Plus ProLaunch July 20,2010

WEGO Partnership July 19, 2010

Public announcements supported by •Steady Drumbeat of customer communications•New feature releases every 2 weeks•Ongoing discussions on our Creators Site

”“Finally! You guys are

listening! Great decision and I can’t wait for the New Ning! We’ve got your back.

Source: customer email

RESULTS

FOR US IT WORKS

• Tied revenue to our customers’ success • Shed the cost and complexity of being

an uber-publisher• Clarified our product position and target

customer• Gave us the freedom to invest in

building the BEST product for our customer

74 million

Source: Google Analytics Sep 15 – Oct 15 2010

CONVERTED NING CUSTOMERS

MONTHLY UNIQUE VISITORS

BY THE NUMBERS

70,000

MONTHLY NEW CUSTOMERS

5,000 90 % of our former traffic

A NEW ROADMAP & FOCUS

Fast, reliable, cost-efficient infrastructure

Network Creator

control & visibility

Engaging and

delighting members

Integrated monetizatio

n

Platform access & 3rd-party

connectivity

AN OPEN APPROACH TO INTEGRATION & PARTNERS

SOCIAL INTEGRATION

CUSTOM APPLICATIONS

NING EXTENSIONS

MOBILE PARTNERS

INTEGRATED MONETIZATION

ANALYTICS