WELCOME TO AMSTERDAM

PUBLIC LIBRARY

OUR GROUP

EXPECTATIONS

• INSPIRATIONS

• SHARE EXPERIENCES

• STRATEGIC DISCUSSIONS

• GET STATISTICS

• EXPLORE PARTNERSHIP OPPORTUNITIES

• GET MORE INFO ON YOUNG GENERATION

• LEARN WHAT HASN’T WORKED

• INPUT FROM EXTERNAL EXPERTISE

THEMATIC AREAS

• VIRTUAL ENVIRONMENTS

• SOCIAL NETWORKING

• MOBILE PHONE APPLICATIONS

• GAMES

PROGRAM

THURSDAY 11 DECEMBER

09:00 – 10:00 RECAP JORDAN FEEDBACKINTRO

CHI

10:00 – 11:00 VIRTUAL ENVIRONMENTS CHRISTIAN BATISTSENIOR VICE PRESIDENT OF MARKETINGWWW.SULAKE.COM

11:00 – 11:30 Q & A ALL

11:30 – 11:45 COFFEE

11:45 – 13:0 HABBO HOTEL - CASE STUDY

KASPER LANGAAWEBMASTERBØRNSVILKAR – DENMARKJORIK KORENROMPICT CONSULTANTTHE NETHERLANDS

13:00 – 14:00 LUNCH

14:00 – 16:30 OPEN SPACE, DISCUSSIONS, WAY FORWARD

ALL

16:30 – 18:00 VISIT TO DUTCH CHILD HELPLINE “DE KINDERTELEFOON”

PROGRAM

FRIDAY 12 DECEMBER

09:30 – 10:30 NEW TECHNOLOGIESAND ACTUAL TRENDS

VINCENT EVERTSJOURNALISTWWW.VINCENTE.NL

10:30 – 11:30 Q & A ALL

11:00 – 11:15 COFFEE

11:15 – 12:15 CYBERCRIME ANDRECOMMENDATIONSFOR CHILD HELPLINE

TBCDUTCH POLICEHIGH TECH CRIME UNIT

12:15 – 13:00 Q & A ALL

13:00 – 14:00 LUNCH

14:00 – 16:00 OPEN SPACE,DISCUSSIONS, WAY FORWARD

ALL

CROSSCUTTING ISSUES & CORE QUESTIONS

CONFIDENTIALITY

FUNDRAISING

CHILD PARTICIPATION

RESOURCES

NEW vs. OLD SERVICES

RISK & OPPORTUNITIES

OUTREACH & PROMOTION

WHAT CAN CHI DO

COUNSELLING & REFERRAL

M & E

WHAT HASN’T WORKED…

AMSTERDAM PUBLIC LIBRARY ON SECOND LIFE

NOW