GLOBAL CLAIMS MANAGEMENT

Allianz Global Corporate & Specialty (AGCS) regards Claims Management as a core competence, supporting clients at the key moment in an insurance relationship. This is why we have structured our Claims team to deliver local service with global coordination and support.

Our Claims service is coordinated globally through a Global Claims executive team with specific responsibilities for key areas, working in close alignment with a team of claims managers in our regional office hubs, and with a specialist team of Line of Business Claims managers for each specific product line.

This fact sheet provides introductory details and contact information for these teams, including regional contacts.

ALLIANZ GLOBAL CORPORATE & SPECIALTY WWW.AGCS.ALLIANZ.COM

www.agcs.allianz.com

CONTACTS - 2018

Global Claims Executive team

The Global Claims Executive team takes leadership responsibility for the AGCS Claims service worldwide

Alexander MackChief Claims Officer,Member of the Board of Management, AGCS SE +49 89 3800 16628alexander.mack@allianz.com

Philipp CremerClaims Portfolio Strategy

+49 89 3800 2140philipp.cremer@allianz.com

Erika CubovaClaims Portfolio Intelligence& Coordination

+49 89 3800 19850erika.cubova@allianz.com

Jörg AhrensClaims Key Case Management +49 89 3800 67831joerg.ahrens@allianz.com

Allianz GlobalCorporate & SpecialtyFritz-Schaeffer-Str 981737 MunichGermany

Phone: +49 89 20305 1000

AVIATION Kevin Smith+44 (0) 203 451 3119kevin.smith@allianz.com

FINANCIAL LINES Stephan Kammertoens+49 89 20305 3005stephan.kammertoens @allianz.com

ENERGYDavid Wilson+44 20 3451 3660david.wilson@allianz.com

LIABILITYPeter Oenning+49 89 20305 3006peter.oenning @allianz.com

ENGINEERING AND PROPERTYRay Hogendoorn+49 89 3800 17928ray.hogendoorn@allianz.com

Regional Claims Managers

Please consult our Regional Claims fact sheets for full details of your local AGCS Claims team.

Claims Organization

GLOBAL CLAIMS MANAGERS: BY LINE OF BUSINESS

MARINEDuncan Southcott+44 20 3451 3109duncan.southcott @allianz.com

Our Regional Claims teams are coordinated through seven regional hubs: • Africa• Asia Pacific• Germany & CEE• Mediterranean• North America• South America• Regional Unit London

Each Region has a Headof Claims that reportsdirectly to the CEO for that Region and to the Global Head of Claims.

AFRICAHéleen Ferguson+27 11 214 7911heleen.ferguson @allianz.com

ASIA PACIFICVolker Ziegs (Long Tail)+65 6395 3864volker.ziegs@allianz.com

ASIA PACIFICDamien Pang (Short Tail)+65 6297 4003damien.pang @allianz.com

GERMANY & CEERainer Bartzsch+49 40 3617 3679rainer.bartzsch @allianz.com

MEDITERRANEANSébastien Saillard+33 1 58 85 88 01sebastien.saillard @allianz.com

NORTH AMERICATerry Campbell+1 646 472 1481terry.campbell @allianz.com

REGIONAL UNIT LONDONLars Vissing+44 20 3451 3678lars.vissing@allianz.com

SOUTH AMERICARogerio Lopes+55 11 3527 0230rogerio.lopes @allianz.com

Regional Unit London

Africa

Asia Pacific

Germany & CEE

North America

South America

Mediterranean

Copyright © 2018 Allianz Global Corporate & Specialty SE. All rights reserved. The material contained in this publication is designed to provide general information only. While every effort has been made to ensure that the information provides is accurate, this information is provided without any representation or warranty of any kind about its accuracy and Allianz Global Corporate & Specialty SE cannot be held responsible for any mistakes or omissions. All descriptions of coverage are subject to the terms, conditions and exclusions of the individual policy.