All culture is social: Social media for cultural organizations

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Is your cultural organization (library, museum, etc.) thinking about having a social media presence? Or do you already have an account and want tips? This presentation goes over how cultural organizations in Eastern Oregon are using social media sites such as Facebook and Twitter and gives some tips and best practices. Last presented at the Eastern Oregon Word Roundup at the Wildhorse Casino in Pendleton, Oregon, October 26, 2012.

Transcript of All culture is social: Social media for cultural organizations

Presented by:

All culture is socialSocial media for cultural organizations

Buzzy NielsenLibrary Director

October 26, 2012This presentation is licensed under a Creative Commons 3.0 Attribution

United States license. http://www.creativecommons.org

Wor

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Twitter

Flickr

four

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Pinterest

YouTube

Facebook

Arrrggghhh!!!

Geocaching

Mailchimp

Pew Research Center’s Internet & American Life Project, Digital Differences, April 13, 2012

Who's on these sites?

Internet users* who use social networking sites

Ages 18-29

Ages 30-49

Ages 50-64

Ages 65+

87%

68%

49%

29%

*78% of the population as of the time of the surveys.

Social media is ...

a conversation.

Social media is ...

another form of customer service.

Social media is ...

outreach.

Social media is ...

A way to let customersand donors speak for you.

Social media is NOT ...

difficult.

Social media is NOT ...

time-consuming.

Social media is NOT ...

useless.

The most difficult adjustment for an organization is learning to let go.

You cannot place controls on socialmedia. It will take off on its own,whether you want it to or not.

What organizations are doing

Organization pages

Organization pages

Organization pages

Organization pages

Ubiquity

When your friends “like”something, you hear about it.

Friend feed

Communicating what you do

Cross-promote your content

Cross-promoting your content

Cross-promoting your content

Conversing with customers

Conversing with customers

Compliments, questions, & criticisms

Compliments, questions, & criticisms

The good

The bad

The ... odd?

The Yelpie!

Encourage sharing your content

Whirlwind tour of sharing

Blogging (WordPress)

Whirlwind tour of sharing

Videos (YouTube)

Whirlwind tour of sharing

Photos (Flickr)

Whirlwind tour of sharing

Pinboards (Pinterest)

Whirlwind tour of sharing

Presentations and documents (Slideshare)

Whirlwind tour of sharing

e-newsletters (Mailchimp)

And it's all mobile, too

Sharing is fiendishly easy

A new element: location awareness

Social meets physical networking

Social meets physical networking

Social meets physical networking

Remember

Not all of these may be right for your organization, but depending on your community and services, they maybe an excellent way to reach out

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Pinterest

YouTube

Facebook

I can do that!

Geocaching

Mailchimp

GIMPImage editor

LibreOfficeImpress

Presentation program

Questions?

This presentation was made using open source software:

ChromiumWeb browser

View this presentation online:http://www.slideshare.net/hrcld

Linux MintOperating system

CyanogenModMobile phone

operating system

ShutterScreenshot utility