Post on 17-May-2015
Alaska Workforce Program Performance Training
September 25-26, 2012
Enhancing Performance, Improving Efficiency &
Increasing Program/Service
Integration
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Hampton InnAnchorage, AK
AGENDA REVIEW & EXPECTATIONS
Three sessionsSeptember 25: Morning & AfternoonSeptember 26: Morning
Emphasis on cross-program integration/collaborative problem-solving, action-planning
Significant participation Logistics (bathrooms, breaks, etc.)
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WHO’S HERE?
Introductions 3
Vinz KollerDirector, Training & Technical Assistance
Kristin Wolff Senior Analyst, Training & Technical Assistance
WHO’S HERE?
Participant introductions (1 minute each)NameAgency, Program“One thing I hope to take away from this
session is…”“If I could change one thing to make my
program better, it would be….”
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CONTEXT
US DOL Priorities& Key InitiativesInnovation (WIF) Employer Services (EBE)Lay-off Aversion/Rapid Response (TEN)Veterans Services (VRAP, Joining Forces)
Alaska State Plan Budget Realities
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CONTEXT: Workforce Innovation Fund
$98M - $147M 26 Grantees Accompanying Pa
y-for-Success Grantees
CONTEXT: Expanding Business Engagement
CONTEXT: Expanding Business Engagement
CONTEXT: Layoff Aversion (Rapid Response)
TEN August 31, 2012“Establishment and maintenance of deep and
broad partnerships.”“…an environment that encourages innovation,
promotes creativity, and favors comprehensive solutions over menu-based services.”
“…layoff aversion is as much a mindset as a collection of activities.”
CONTEXT: Layoff Aversion (Rapid Response)
“Rapid response is a complex and varied component of the workforce system…practitioners must exhibit an array of competencies that cross many disciplines, and often perform seemingly disparate functions, while creating seamless solutions for all customers…Rapid response is both strategic and operational.”
CONTEXT: Services for Veterans
Veterans Reemployment Assistance Program (VRAP)
VOW/Hero to Hired Tax Credit Program
VETS Veterans preference Helmets to Hardhats Joining Forces
CONTEXT: Alaska State Plan
Integration, Integration, Integration
Alignment Employer Engagement Sector Focus Uniqueness
(demographics, rural character, industry mix, skill demands, etc.)
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CONTEXT: Declining Resources14
SFY 2001
SFY 2002
SFY 2003
SFY 2004
SFY 2005
SFY 2006
SFY 2007
SFY 2008
SFY 2009
SFY 2010
SFY 2011
SFY 2012
SFY 2013
$-
$2,000,000
$4,000,000
$6,000,000
$8,000,000
$10,000,000
$12,000,000
$14,000,000
$16,000,000
$18,000,000
$20,000,000
$13,025,384
$18,770,900
$17,028,267
$9,860,965
$9,929,745
$9,906,319
$9,771,128
$12,612,180 $12,911,942
$9,377,309
$7,566,960 $6,133,711
$5,564,363
18539226
WIA Adult, DW and Youth FundingIncludes $9.1 million of ARRA Funding
PROGRAM BASICS
In 30 words or less, describe:Program GoalsProgram Priorities (e.g. industries, target
groups, communities, etc.)Program challenges
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BREAK
Take 15 Minutes to:Stretch your legsCheck your email/vmailGet hydrated
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Welcome to the Inaugural Governors Prosperity Prize Event
GOVERNORS PROSPERITY PRIZE CHALLENGE
Goal: Develop 1-3 specific ideas for:Improving program performanceIncreasing program/service impactIncreasing efficiencyLeveraging resourcesLinking urban and rural strategiesConnecting more Alaskans with local jobs
Ideas should balance creativity with “doability,” and consider options for scaling and learning before full-scale implementation.
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WHAT SURPRISED YOU ABOUT THIS ACTIVITY?
Similar themes across all the groups We could do a lot of the things we identified
without any additional $ Lots of ideas that build on our existing strengths Lots of focus on groups of individuals rather than
individual people Implementing ideas would require both staff time
and support by leaders Creativity was very quick to surface
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WHAT SURPRISED YOU ABOUT THIS ACTIVITY?
Seemed like people were ready for this discussion – they had already been thinking about a lot of theses ideas.
Diversity yielded rich and important perspectives Mixing up (across sites/programs) made it easier to
focus on the ultimate goal/big picture There is a huge amount of knowledge among us
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NEXT STEPS
Our critical challenges Firms don’t know about our services People don’t know about our services Doing more with less Excessive paperwork
FISHBONING CRITICAL CHALLENGES
CHALLNEGE: FIRMS DON’T KNOW WHAT WE DO
CHALLENGE: PEOPLE DON’T KNOW WHAT WE DO
CHALLENGE: DOING MORE WITH LESS
CHALLENGE: EXCESSIVE PAPERWORK
ACTION PLANNING AROUND CRITICAL CHALLENGES
CHALLENGE: FIRMS DON’T KNOW WHAT WE DO
CHALLENGE: PEOPLE DON’T KNOW WHAT WE DO
CHALLENGE: DOING MORE WITH LESS
CHALLENGE: EXCESSIVE PAPERWORK
THOUGHTS AROUND THE ROOM?
SETTING TOMORROW’S AGENDA
VETERANS PROGRAM DISLOCATED WORKER PROGRAM RESOURCES & TOOLS
VETS OJT INTEGRATED SERVICES
Wrap-up
Q & A
Contact
Kristin WolffSocial Policy Research Associates
(503) 888-1022Kwolff@thinkers-and-doers.com
Vinz KollerSocial Policy Research Associates
(831) 277-4726vinz_koller@spra.com