Agreeing to AgreePhoto Attribution: hermannyin

Dealing with conflictPhoto Attribution: Shyald

Conversation ModelPhoto Attribution: kmndr

ORID

bjective

eflective

nterpretive

ecisive

RitualsPhoto Attribution: erasofelegance.com

FeedbackPhoto Attribution: Sune P

Face-to-facePhoto Attribution: hermannyin

RetrospectivesPhoto Attribution: garrettc

Not enough conflict?

Six Thinking HatsPhoto Attribution: daijihirata

Devil’s AdvocatePhoto Attribution: bostonherald.com

Team DisruptionPhoto Attribution: media.photobucket.com

QUESTIONS?Questions