Agenda

• Opening Comments– Reflections -Leadership Journeys

• Developing Your People

• Managing Conflict

• Project Teams

• Tour of Campus

Themes

Theme 1: Presence and Presentation

Theme 2: Being Leaderly Is a Behavior

Theme 3: Leaders Are Strategic

Theme 4: Leaders Focus on the Future

GAP analysis…

Where we want to beWe have a shared

interest in working together more effectively

Where we are now

What we can do to“close the gap”

Themes

Theme 5: Leaders Are Catalyst for Change

Theme 6: Focusing on the Important Matters not

the Immediate

Theme 7: Leaders Develop Others

Theme 8: Leading Means Exercising Influence

The Immediate

IMMEDIATE

• Email

• Meetings

• Crisis of the Day

• Interruptions

versus the Important

Communication and Persuasion

Develop Your People

Developing People

• Starts with Hiring the Best

• Competency based Interviewing

• On Boarding

• Setting Expectations

• Situational Leadership

• Coaching & Feedback

• Creating a Leaderful Organization

The Conceptual Model

Material from HayGroup/Daniel Goleman

Transition of Emotional Styles

Most Successful Managers and Executives

-0.4

-0.3

-0.2

-0.1

0.0

0.1

0.2

0.3

0.4

0.5

Supervisor Manager Director Vice President Executive

Averaged Standardized Assessment Scores

Ambiguity Composure Empathy HumilityEnergy ConfidenceAmbiguity Composure Empathy HumilityEnergy Confidence

Each emotional competency reveals statistically significant differences between levels. p. <.00001 for each.

Humility

Empathy

Confidence

Composure

Energy

Ambiguity

Developing People

• Starts with Hiring the Best

• Competency based Interviewing

• On Boarding

• Setting Expectations

• Situational Leadership

• Coaching & Feedback

• Creating a Leaderful Organization

What is Conflict?

Win As Much As You Can

What Is CONFLICT?

What are some of the early messages we received regarding

conflict while we were growing up?

CONFLICT Definitions

• A Clash of Feelings or Interests

• To Be at Variance

• A Disagreement That Creates a

Difference When the Situation Calls

for Agreement

Dictionary

Vol.II

Read Me

What Causes CONFLICT?

Thing to Keep in Mind

Conflict is natural and inevitable

Conflict is not necessarily bad, or a sign of failure

Dealing with conflict is critical to our success

• Interpersonal

• Organizational

• Issue Based

CONFLICT X

orY

He’s difficult to get along with?

Resolving Conflict

• Recognize when it exists • Deal with it• Give people space• Calm down• Use guidelines for feedback• Be descriptive and specific• Keep emotions under control• Look for underlying causes• Explore ways to resolve• Identify common ground and build agreements

Negotiation Defined

A process in which two or more participants attempt to reach a joint decision on matters of common concern in situations where they are in conflict or disagreement

Negotiation Styles

• Avoid

• Compete

• Compromise

• Collaborate

• Accommodate

Negotiation Styles

High Concern for Goals

Low Concern for Goals

High Concern for Relationship

Low Concern for Relationship

1/10 Compete Collaborate 10/10

1/1 Avoid Accommodate 10/1

Focusing on Results

• What results are important?

• How do we achieve these outputs?

• What measures will allow us to document the desired results?

Agenda

• Opening Comments• Higher Ed Finances 102• Reflections on Leadership• Program Feedback• Continuing Your Leadership Journey• Affinity Teams• Wrap Up

Leaders Need to Know Finances

University Finances

Comparisons Between Schools-what’s similar? What’s particular to our school?

Seeing the Big Picture-Financial Construct

How to Advance Funding Proposals

Agenda

• Opening Comments

• System Dynamics & Self Preservation

• Be-Do-Learn

• Graduation

The Neuroscience of Leadership

• Managers who understand the recent breakthrus in cognitive science can lead & influence mindful change:

organizational transformation that takes into account the physiological nature of the brain, and the ways it predisposes people to resist some forms of leadership & accept others.

Neuroscience of Leadership

• Focus is Power-the act of paying attention creates chemical & physical changes- brain

• Expectation Shapes Reality- preconceptions have a significant impacton what people perceive

• Attention Density Shapes Identity-

Attention Density

• With enough attention density, individual thoughts & acts of the mind can become an intrinsic part of the individual’s identity, who one is, how one perceives the world & how one’s brain works.

Attention Density

• With enough attention density, individual thoughts & acts of the mind can become an intrinsic part of the individual’s identity, who one is, how one perceives the world & how one’s brain works.

GAP analysis…

Where we want to be

Where we are now

What we can do to“close the gap”

GAP analysis…

Where we want to be

Where we are now

What we can do to“close the gap”

Doing Involves